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AirAsia

AirAsia

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Country:
Malaysia
IATA:
AK
ICAO:
AXM
Fleet size:
246
Latest reviews
Lloyd Weeber
1.4
This Air Asia X flight is a long-haul overnight flight with a small number of passengers (about 20%) leaving plane at Gold Coast and replaced by Gold Coast boarding passengers. The 55 minutes in the schedule are not long enough for the inadequate transit security check area/team at Gold Coast Airport to process the majority of the passengers off an A330. This means that passengers are forced to queue outside for about 45 minutes and then have to rush back to the plane. Inadequate queing room and signage means arrivals passengers get mixed up with the transit passengers and slow tbe transit security check/boarding. The airport is just not up to this job. As Air Asia is a cut price airline they charge for water for passengers. Those passengers with partially full water bottles which they had to take from the plane had to give these up at security check and were not given time to refill them = rip-off.
Next time I will fly AKL-KUL direct and avoid Australian incompetance and will pay big bucks to avoid transit at Gold Coast.
KUL was fine and being bussed from the plane at AKL was done with reasonable efficiency but Gold Coast airport is definitely third world in efficiency for this flight.
Date
05.02.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Renata Kezer
1.4
Boarding was horrible, several problems hardly resolved by crew. 2 hours of delay.
Seats in last row have NO space for legs.
Date
05.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Renata Kezer
4.6
Exceptional great experience with AirAsia staff, they changed our flight in place on Langkawi as our scheduled flight was postponed 2 hours which could have risk our connection in KL. They organized in 2 minutes us to flight with an earlier flight. Thanks a lot!
Date
05.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
All reviews
Destinations
Departure city Destination Round-Trip Fare
Kuala Lumpur (KUL) Kota Kinabalu (BKI) View prices
Kota Kinabalu (BKI) Kuala Lumpur (KUL) View prices
Kuala Lumpur (KUL) Kuching (KCH) View prices
Kuching (KCH) Kuala Lumpur (KUL) View prices
Kuala Lumpur (KUL) Penang (PEN) View prices
Penang (PEN) Kuala Lumpur (KUL) View prices
Whitehorse (YXY) Vancouver (YVR) View prices
Kota Kinabalu (BKI) Kuching (KCH) View prices
Kota Bharu (KBR) Kuala Lumpur (KUL) View prices
Tawau (TWU) Kuala Lumpur (KUL) View prices
Miri (MYY) Kuala Lumpur (KUL) View prices
Sandakan (SDK) Kuala Lumpur (KUL) View prices
Kota Kinabalu (BKI) Sandakan (SDK) View prices
Bintulu (BTU) Kuching (KCH) View prices
Kuching (KCH) Kota Kinabalu (BKI) View prices
Fleet
Aircraft type Numbers
Airbus A320neo 40
Airbus A321neo 4
Airbus A320 202
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