Name: Norwegian
Rating: 3.5

Vincent OR

3.6

A regular flight with nothing out of the ordinary, Norwegian did a good job. The free WiFi on the plane was suprisingly good!

Date: 20.06.2018

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Juraj Kovac

4.4

Not your typical low cost carrier. The operation is smooth, planes are new and free wi-fi actually works quite nicely. Plus, the customer service team is really helpful. I'd take this over some fallen European legacies any day.

Date: 04.05.2018

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Giampaolo

1.4

The plain' had 1h delate. Than, when ready to take off, captain said we had a problem to a plain's door... When we landed we had to wait for 20 minutes for a bus to collect us. Never again.

Date: 23.02.2018

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Jacob Bonnevie

2.6

Wifi didn't work. DY is hard on promoting this as a perk, but then it should work. Otherwise, a normal flight.

Date: 14.01.2018

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Philzy

4.8

Great new aircraft, happy young crew, great tv on long haul and streaming on 737, decent wifi, apparently coming to 787 as well. Lovely entertainment system on 787, decent food options for buy on board.

Date: 07.11.2017

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FlightoftheTravelBee

3.8

Has a wider selection of Closed Captioned videos. Although I wish they wouldn't charge so much for seats, food, and checked luggage - it all adds up! Can't seem to get wifi to work on Norwegian flights for some reason.

Date: 04.09.2017

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Juraj Kovac

4.2

For an LCC, Norwegian provides surprisingly well-rounded service. Boarding can be very efficient when using both doors, the service is swift and there's free inflight Wi-Fi with streaming entertainment options. No other European LCC comes even close.

Date: 28.07.2017

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Gry Anett

1.2

Terrible experience at boarding. They told me my carry on luggage was too large, even if it is not. It went into the bin, but still they charged me extra 400Kr. Modern times robbery.

Date: 25.05.2017

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Oleg

1.4

Visa stupidity, Norwegian refused to board me to place LAX-LGW and treat my onward LGW-RIX-SVO as not valid because I don't have Shengen visa. I had to book direct flight for them and return it after a flight. Stupidity!

Date: 30.01.2017

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Anastasia

2

There was no space for our hand luggage in the overhead bin compartment so we had to put it between our legs. The plane was really old, smelly and noisy. So overall I had really bad experience with this airline.

Date: 12.11.2016

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AllanBernd EU, Denmark

2.8

you realy feel that the crew works for a lov cost airlines they dont like their company, the worst inflight intertainment, no music and just some few movies, but all in all okay if you see the price on the flight.
seats are nice in econnomy on dreamliner just a little cramped when reclined infront of you.
overall if you dont mind service and focus on cheap flights its a good airline

Date: 24.09.2016

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Anthony Maffei

4.8

LONG HAUL 787

Cheap - fast - nice. Landed 15 mins early on outbound leg LGW to OAK, landed 50 minutes early returning to Gatwick.
Efficient boarding and pleasant crew. Buy food if you want or not - keeping prices low for those that don't want in flight meals, unlike conventional carriers.
IFE fairly good too. No WiFi though - only on their 737s.

Date: 09.09.2016

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Dan

3.2

Fast boarding/deplaning, modern 787 aircraft but prepared to be completely ignored by crew if you haven't ordered the meal service for an additional fee. No tea/coffee/water offered, not even trash collection service.

Date: 06.08.2016

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HAMIDREZA

1.2

The 5th flight With Norwegian in 1 month all delayed between 45 min tolkning 1:45 minutes. Norwegian sent sms each 15 minutes about delay but the Captain said in begining that take 40 minutes more! In BCN after arrival used Norwegian bus instead of the tunnel more delay. Ground staff in BCN tell you in perfect english that I cannot speak English when asked for assistanse. On the previous flight asked flight attendant to tell our kid to take The Belt but replied with anger you shall tell yourself. Tried to stop to ask IF it was misunderstanding but ignored us in 2 hour flight even take order for food. Norwegian is not only low fare but also low in everything. Flight entertaiment? It Was shut.

Date: 13.07.2016

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Billy

2.4

This was my 3rd flight with Norwegian, and the third one to be delayed.

It didnt help that I was ill on the day, but the gate changes at Palma (a huge airport!) where the last straw.

Date: 24.06.2016

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Trond

3.4

Most disappointing was to not be able to choose seat at check in. Ok for me to not select seat in advance, as it is defined as a low fare carrier, but at check on it could perhaps be possible.
But, nice new hardware, service minded crew and in overall a good experience.

Date: 08.06.2016

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MFH

3.6

A good low-cost airline. They take good care of you. In case of compensation though (luggage being damaged, stuff like that), I have found them to be a bit iffy. Difficult to get a proper answer, and to get what you should back. But very easy to travel with, usually on time in my experience, and decent planes. With the Dreamliner trips across the Atlantic are very pleasant.

Date: 20.05.2016

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Julian

2.4

WiFi doesn't exist on international flights, be warned! Crew on the outward flight were fine, but coming back was dreadful! IFE is brilliant and well varied for all tastes. Food on board, I'd avoid. Nice and Tasty [sic] menu is a waste of time, and everything food and drink wise is very, very expensive. The on-board duty free is a waste of time (get it at the airport!), the 787s are only good if you get extra legroom seats, and I advise checking super carefully which one you book and get evidence, as on our return flight the extra legroom seats had changed numbers since we booked and we had horrid and VERY cramped seats. Booking with Norwegian on the website was fine though, and I'm currently awaiting a response from the Customer Service team.

Date: 14.03.2016

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Oyvind Hermstad

1.6

Flight 5 hours delayed. No information why. Give us ok stay at hotel and food voucher, but flight next day also delayed

Date: 12.03.2016

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Marrack

4.4

Unbeatable value for money! No problems with hand luggage and WiFi in the airplane (not very fast but it was OK).

Date: 21.02.2016

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nicki magda

4

We were told the craft is new so the wifi system was not yet installed or activated (same were we told when we have flew one week ago). Also there was no movies, or anything on the craft's displays so for a 6 plus hours flight this has been a big disappointment.

Date: 18.02.2016

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nicki magda

4.2

the craft was new so there is a nice feeling and the crew was also nice. unfortunately the wifi was not on (since the craft was new the system was not yet installed or activated-what we were told) so getting used with the internet access in norwagian plains i have to say this time was a bit dissapointing.

Date: 18.02.2016

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Raffaele

2.6

I have been flying many times with Norwegian and I have noticed some stuff:
- some of the crew personnel is really rude and not accomodating at all...they just don't care about your requests (on the other side, some other are really really nice)
- it's always freaking cold in those flights and there's nothing to do about it. You can ask for turning down the air but nothing, you have to endure for many hours with a cold draft right on your neck!
I don't care about having wi-fi and tv on the flight, I care about not getting sick, which every time precisely happens!

For these reasons, my experience with Norwegian is over, after more than 10 travels with them

Date: 05.01.2016

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FlyingTinka

4.2

I love that Norwegian has a wifi on a short 2 hour flight.
The crew is nice, there is much leg room, although seats could be slightly more plush.

Date: 04.01.2016

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Max Grahlher

2.6

Seemed like I was the only person who could speak englisch.... Spanish flight crew. Definetely not better than Ryanair or Easy....

Date: 19.11.2015

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Oystein Wenes Reklev

4.4

An everlasting Adventure!
This airline gives the best the Passenger Deserves, They serve you with Respect and are Happy to see you onboard, They serve delicious Food, and Services are Fast, There are 3 Diffrent Types:
The Boeing 737 (Europe Used Only + Antalya) the Boeing 787 Dreamliner (Long Haul) and the new Boeing 797 Dreamliner (Long Haul) Best Airline in the World,I recommend Flying with Norwegian for the best Destinations. They are always on time.

Date: 13.11.2015

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orlyonok

4.6

Norwegian is a good airline. It still maintains the approach to stay thankful to their passengers for choosing them, giving them what they expect to have after they paid. While other low cost airlines think the opposite, and the passenger thanks the airline for having transported them safely by paying them not too much.
I had a major delay on the departure time, but this is not a reason to blame an airline. There were air traffic restrictions, but the pilot talked about a technical failure and a replacement plane (arrived within 2 hours). Another time I had my flight cancelled, got refunded but they still caused me some troubles.

Date: 09.08.2015

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???? ??????

3.8

They have free wifi on board. That's quite unique feature, but as there are many users using it, it's a bit hard to connect sometimes and sometimes it's terribly slow, but come-on WIFI onboard is still such a rate luxury and is a great way to spend the time in the plane.
Otherwise they've missed the departure slot three times in a row. Not sure whose fault was it though.
I don't like the fact that I have to pay for the food and for the drinks. That feature is shared also by other airlines from the region such as SAS.

Date: 06.08.2015

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orlyonok

4.2

A very good airline. They have a very functional website, it's easy to retrieve informations on all your flights, and browse for new ones. No hidden fees, no money change tricks. I've had a bad experience with a cancelled flight (no airline responsibility). I was left with no info and a Norwegian landline to call.. however I've been quickly refunded.

Date: 31.07.2015

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Bogdan Markiewicz

5

Best low-cost airline, with which I used to date. WiFi on board is a big plus. Very friendly service. Comfortable seats.
The only drawback are the high prices for drinks and sandwiches.
I can recommend to every one :)

Date: 06.07.2015

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Mateusz Walter

4.8

Norwegian Air Shuttle really desires the title of the best low cost airline in Europe. Comfortable Recaro seats, WiFi onboard, kind and smiling crew, new planes and main airports. These are only few of Norwegian's advantages.

Date: 03.06.2015

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Andre Thomassen Haugen

4.6

Verry good airline! My favorite actually! :) Love it! Everything was just perfect! :) Cheap and fantastic! And they have mostly new Boeings with sky interior. Beautiful! :) Amazing good crew too! :)

Thanks to Norwegian! :)

Date: 22.05.2015

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Tonny Christensen

4.6

This flight was one of the last 10-15% to get WiFi access on board, which has a huge dillemma for some - not for me though. The Wifi usually isn't very fast, nor is it very reliable (holes especially over the English Channel/North Sea). Staff friendly as per usual. Very clean and pleasant flight - again.

Date: 12.04.2015

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Christina Strynatka

4.4

They have free wifi on board. How awesome is that? It's a little finicky to connect to, but once you get the hang of it, you'll be tempted to brag about checking your email at 30,000 feet. For free.

Norwegian Air is pretty dignified, fast and reliable, and the staff are friendly and courteous.

Date: 28.03.2015

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Mani Karason

3.2

Not as good as Easyjet and ryanair.Boarding was good,but we departed 35 minutes late because the crew let people go to the toilet before takeoff.Shameful for the best low cost airline in europe.Very good WiFi on board.The consolation was we arrived at stockholm 20 minutes late.

Date: 27.03.2015

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Suzan Slater

3

More than 2 hour delay due to pilot strike and pre-booked seat changed due to plane change. A chartered aircraft and crew replaced Norwegian. Information on delay and changes good but delay was tedious and yet to find out how claiming back cost of pre booked seat and meal taken during delay go. I normally rate Norwegian very highly - this was not them

Date: 08.03.2015

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Niels Woersaa

2.8

DELAYS! Plane was 1 hour delayed from CPH. This happens every time one fly with Norwegian. This was because of a broken toilet. Plane was leased from DOT polish airlines, but it was an dreamliner as promised.

Date: 08.02.2015

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Lloyd Anthony Huitson

4.6

Great wifi on board. Flies from Gatwick instead of Scamsted. Courteous staff, in flight entertainment, great price. I only hope that this airline keeps expanding and becomes Europe's number 1! You can even watch in-flight entertainment on your device.

Date: 02.11.2014

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Robin Muller

4

Boarding started on time. There were only 80 person on board so it was easy to have a row for your own. Stewardess were friendly and fast.
There was no food or drinks for free.
In-Flight entertainment was good, but the screens had some display failures.
The Wifi was very good, easy to connect and fast. Although Whatsapp and other Apps were possible. Even though you could see actual flight stats on your mobile phone by clicking the Norwegian-Preview page.

Date: 01.10.2014

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Manuel

4.2

Have not tried its long haul range, but so looking forward to it! This is for sure the greatest Low-Cost airline (or at least compared to the ones I have tried). Really nice crews and very modern fleet. Unbeatable Value/Price ratio!

Date: 15.09.2014

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Anders Wijk

4.4

Have been traveling alot with Norwegian within Europe, never traveled with Norwgian Long Haul so this review won't cover them.

Never had any problems or major delays, always been treated nicely.

Young fleet with very fresh and clean airplanes.

Nothing to complain about!

Date: 14.09.2014

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Eyvind E. Spangen

3.8

Modern planes with nice interior and free wi-fi. In-flight entertainment as usual on shorter flights. Possible to buy a good selection of food/drinks, but at a high price.

Very nice for being a low-cost airline.

Date: 04.09.2014

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Elias Lunde Huseby

4.2

Great airline, unluckily the staff did not speak norwegian, as they should.

Date: 26.02.2014

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Nick Batchelor

4.4

Probably the best LCC in Europe.

Date: 20.01.2014

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Kristian Teofilovic

3

Merker ikker mye til service her. Personalet var gjemt bak gardininene gjennom hele turen.

Date: 26.10.2013

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Pentti O.Heimolainen

1.4

OK kone ja paivan ensimmainen ladycap Jessica, jos oikein nimen kuulin

Date: 19.10.2013

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Star Flyer

1.8

Really poor flight. Non-friendly crew, really bad leg space, garbage in the seat, and a disgusting smell in the cabin. Never Norwegian again!

Date: 06.10.2013

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Vladimir

4.2

Everything was great: price, punctuality, wifi, crew. But during our 5-hour flight from we wanted something as a first course for our child, and they could offer us only snacks. It's not a compliant, but bear it in mind while travelling with children