Reviews Asiana Airlines

Name: Asiana Airlines
Rating: 3.5

3.5 from 15 reviews

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Overall rating: 3.5

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BrentM

4.4

crew were excellent... Responded to call bell in seconds. Food was nice
No WiFi. Only the A350 in the asiana fleet has wifi

Date: 02.11.2019

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Min Kim

1.8

2 times delayed due to connection issue. Flight is too old, service is so so. I am a regular customer though, I'm thinking to change my main airline.

Date: 05.09.2018

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dgrutsch

Nice flight through the night. I was booked in Business, so we got some food. Appreciated that there was the Korean option with just a quick and light meal.
The Airbus A321 used on this route featured comfortable seats with some recline, good for a short nap.

Date: 29.04.2018

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Nemanja Shukalo

4.4

Even though Asiana doesn't have wifi on all of its aircraft and even if its selection of films and tv shows could be better, I have to say that they are a truly five star airline.

First of all, they provide you with a generous pitch of 33'. I was sitting in the middle seat with the person in front of me having his seat fully reclined. Despite that I had enough space to move around and watch the films from a comfortable distance.

While Lufthansa offered us a meal and a snack, Asiana offered us two full meals and a snack. On top of that the Korean option in the first meal was served in ceramic bowls.

Overall, Asiana has been one of the biggest revelations for me.

Date: 06.01.2018

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Rei_n_Sean

Again, food on short haul was nice to have. Entertainment had short films for flights like these where you can't watch a whole movie. Just for laughs was hilarious

Date: 15.12.2017

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Rei_n_Sean

2.8

Food was great, beef and lamb steak were both fantastic. So good we had wine together. Other than that, same as the way, not much entertainment, too hot, not enough seat pockets.

Date: 04.12.2017

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Anthony Scott

This particular cabin crew were awful especially the females. Not very kind or caring and were at times very rough. The only attendant who was worth anything was the lone male one in my cabin. He was excellent but sadly could not be everywhere all the time,

Date: 26.08.2017

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Inflight entertainment
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Matthew Muravez

4.4

Since it's a short flight, it is an international one so yes you do get a meal! I had breakfast and the food was decent.

Date: 29.06.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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Donghoon Kim

2.8

Can't understand anymore why OZ is five-star carrier. Seriously they need to upgrade the in-flight entertainment facility. PTV for intercontinental flight... and too frequent fleet schedule change make the flight experience confused and uncomfortable. Their only strength was in-flight services, but now they are even downgrading this too because of their holding company's financial crisis. What a shame!

Date: 16.05.2016

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Donghoon Kim

4.2

Great service by well-trained crews, delicious meals, but most of the airplanes are old, with old seats and tiny old in-flight entertainment systems.

Date: 21.01.2016

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Ingmar

3.6

Great in-flight food and service even on short-haul flights between Japan and South Korea. A pleasant surprise having never flown with them before I'd certainly consider flying with them again in the future given the opportunity.

Date: 16.08.2015

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Sun Wen

1.2

Horrible late without reasonable reason, horrible attitute, I dislike this airline company very much, no excuse and no sorry, just as what it should be... But on flight, they are very kind and polite, that's good, late for almost 4 hours, and no custom service at all, really terrible

Date: 22.05.2015

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Donghoon Kim

3.6

Best: Kind crews and star alliance network, great food taste and beverage choice
Worst: Ignored priority order when on boarding, old aircrafts, some noisy Korean tourist group at the back of eco cabin almost always.

Date: 06.10.2014

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Aarau Oh

4.6

Always good service and nice catering even travel class.

Date: 17.10.2013

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David Bardens

3.6

Perfect carrier on ultra-long-haul flights, (western) food and service outstanding, requests via the service knob are mostly answered within 20 seconds! Seat-pitch great! The service on medium-haul flights is not as perfect as on long-haul routes.