Name: Iberia
Rating: 2.7

Javiskii

4.2

Their long-haul product is way nicer than the European one, but they still crowd the planes a lot. It could have done with 1 or 2 cms more of space per seat.

Date: 16.01.2020

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Gabriel

4.4

IBERIA has improved a LOT in the past few years.
Incredible service. Wifi onboard. GreatFood.
Flight landed 15 min ahead of schedule. Well done

Date: 06.01.2020

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YanM1307

4.6

A very pleasant flight with very friendly cabin crew. There was food and drink for purchase, but it was a short flight, so it wasn't necessary. I was surprised to find free wifi with entertainment streaming, but it wasn't working for half the flight

Date: 31.12.2019

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JUANMA26MORALES

1.6

RETRASO DE MAS DE 5 HORAS SIN EXPLICACIONES. REGRESO A LA TERMINAL TRAS SALIR CON UNA MALETA SIN PASAJERO.

Date: 15.06.2019

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albertow

4

The free 20 mega wifi offer by the company do not run. Only for pay.
The cree was excelent. The entertainment was excelent too.

Date: 11.06.2019

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theweavers77

3.8

First time flying Iberia - boarding was quick and pretty seamless. Flight crew was basically just there to do their job. Had to buy anything you wanted for snacks/drinks. Seat had no more than 10-12 of leg room, and the cabin was scorching hot! I guess to be Iberia they wanted to bring the Madrid weather with us in the plane!

Date: 10.06.2019

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James O Sullivan

1.6

Awful airline to fly with, flights are always full, and the leg room is shocking. Very boring airline, crew are very old school no sense of humour, and the inflight service is really over priced

Date: 12.09.2018

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Type40

1.6

Even on a 2 Hour flight the Crew didn?t even get to me with their on board service. The IFE was turned of as well...

Date: 01.08.2018

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Russel

1.2

Extremely uncomfortable flight as the seats were configured so close to each other so a normal guy would have no leg room - for 3 1/2 hours, that is painful.

Date: 21.07.2018

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passionforflying

1.8

ATTENTION: This was an Iberia Express flight. Iberia Express offers the worst leg room that I know of and I am a frequent flyer. Horrible lack of space. Ryanair and Easyjet are a cure compared to the audacity of Iberia Express.

Date: 03.06.2018

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Florian

2

Lot of delay at arrival to Madrid, with flight connection on the same Airlines.
Crew wasn't concerned by delay, and connecting flight.

Date: 09.05.2018

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Philippe

2

The crew on all Iberia flight I take ist not helpful, rude sometimes and does not make any effort for passengers. They hardly ever smile.I was extremely dissapointed in their service, as well as food and beverage choice on long-haul. Short haul is even worse. A low cost, at best.

Date: 25.04.2018

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Ro

1.4

The bassinets for babies are way too small, an extra 15 centimeters long would make it more comfortable for children, and around 10 centimeters higher so parent can actually take advantage of the entertainment system, the screen gets stuck with the bassinet make it impossible to use.

Las cunas son demasiado pequenas, 15cm extra de largo podria hacer que fuera mas confortable para los bebes. La altura de las cunas es muy bajo y se hace imposible para los padres disfrutar del sistema de entretenimiento, ya que la pantalla queda atascada con la cuna. Deberia estar dispuesta uno 10 centimetros mas arriba y no habria problemas.

Date: 12.02.2018

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Arne

1.2

IBERIA EXPRESS is the worst aircompany in SPAIN. Poor space between seats. The first row, 4, is the smallest cos the wall between BC and EC takes half of the space and the curtain is 20 cm from the face of the passenger.

Date: 07.02.2018

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Meinolf

1.8

Dear Iberia. In case I want to fly without any comfort and pay for everything I can chose Ryanair for much less. Thus, if you want to be the next to go bankrupt, go ahead. I'm 180cm, but have problems to sit without broken knees after 2.5 h flight. Where is the problem to charge +5? for a flight and serve a snack + soft drinks?
Look at Eurowings how it can work.
Next time on my way to Madrid I'll chose another airline.
+ I can understand, to ask people to check in bags, because the A320 is full, but to force them in an unfriendly way, is nothing passengers want to face!

Date: 08.12.2017

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Meinolf

1.6

Dear Iberia. In case I want to fly without any comfort and pay for everything I can chose Ryanair for much less. Thus, if you want to be the next to go bankrupt, go ahead. I'm 180cm, but have problems to sit without broken knees after 2.5 h flight. Where is the problem to charge +5? for a flight and serve a snack + soft drinks?
Look at Eurowings how it can work.
Next time on my way to Madrid I'll chose another airline. Sorry.

Date: 08.12.2017

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Patrik Seiler

4

Iberia is rolling out Premium Economy - Turista Premium, as they call it - in their whole long haul fleet. It's a significant step upwards from Economy in terms of service and also space. The seat is comfortable, the leg room generous and the service good. While I would never fly Economy I can easily live with Premium Economy, especially on daytime flights. Recommended.

Date: 03.11.2017

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nubbeldupp

4.6

I visited the Lounge in MAD and went back at approx. 10:30 PM and boarding schuld start at 11:40 pm. I arrived at the gate 3 minutes prior to scheduled boarding and it already said Last Call. I never heard an announcement.

Date: 01.10.2017

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Stefan

1.8

unacceptable minimized legroom in A320 / A319. Not usable for normal sized mid european. Never again.

Date: 26.08.2017

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AndreiXxX

4.6

Excellent service clean toilets, great legroom, very affordable and delicious on board food and respectful , kind crew. Even in the delays were not as long as many airlines.

Date: 16.08.2017

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Andrew Westwood

1.4

This flight operated by Air Nostrum, it was late both arriving and leaving, no explanations, at gates that are at the extreme end of terminal. We missed connecting flights due to their mismanagement. If you are have a connection in Madrid you have to allow 2 hrs transit minimum

Date: 25.07.2017

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AES16

3.2

It was just like flying with a LC carrier, the difference: more space btwn seats but not to much, it was a bit disgusting.

Date: 13.07.2017

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Marta Morillas

1.6

They allocate passengers in groups (not even depending on the seats row) and they decide which group's luggages will be taken to check in instead of hand luggage. You can get in trouble if you ask to have it hand luggage or at least to wait until the end to see if there is any space left (it happened to a man who didn't want to check it in and they even called the police. VERY BAD CLIENT MANAGEMENT) They even came inside the plane asking that whichever video that was made for the circumstance had to be erased. This is a jungle.

Date: 22.05.2017

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Zoltan Magyarics

2.8

Not even a glass of water complimentary on a 3-hour VIE-MAD flight. Looks like Iberia is playing in the low cost league - be aware.

Date: 13.02.2017

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XYZ

1.4

Be warned from the legromm, which is so small it's nearly impossible to sit there normally. (although I think my legs are not the longest :-)
There's more confort in some low-cost carriers.

Date: 07.02.2017

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David Shephard

3

IBERIA always manage to mess up my seat, I books an aisle and get a middle. There system had available Aisle seats but could not allocate. As a flag carrier they are second rate at best, not something that should really be associated with BA

Date: 27.01.2017

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faf772

4.4

El servicio ha cambiado muchisimo para bien pero lamentablemente el call center que se encuentra en America deja mucho que desear, solo responden segun el guion les falta mucho para poder informar correctamente

Date: 25.01.2017

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Meinolf

2.4

Nothing is free. Even water you have to pay for.
Very less space between the seats. Working with laptop impossible.

Date: 15.01.2017

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Jana Polednikova

1.8

Avoid. Unreliable baggage policies, no food/drinks (and it's not a lowcost), unfriendly staff. There was some minor issue almost every time I flew, but the best was sending me to another airport without arranging transport to my original airport.

Date: 23.11.2016

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Juan Perez

4.2

The crew was wonderful and friendly. The plane was clean and the service was great. My only complaint is that there weren't any electrical outlets/USB ports. I flew in economy but still have this as a standard even in domestic US flights.

Date: 15.09.2016

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xflo:w

4.4

Great business class seat. Iberia really improved them. Food was fantastic. In-flight entertainment saw a diet, as only a few English films were available.

Date: 31.08.2016

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EL HAGE Fouad Jean-Marie

3

A good catering but not with a nice crew..
The cabin was basic, good and clean for the duration of the flight.

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Un bon catering mais avec un equipage pas sympas.
La cabine etait basique, propre et correcte pour le temps de vol.

Date: 22.08.2016

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Simon Wicks

1.4

FLight operated by BA. Appalling business class product in Europe. After travelling for 24 hours with CX to transfer to the A320 for the final 2 hours was painful. No recline, no anything. Crew were rude and complaining about us because we weren't interacting with them or eating...we were exhausted after travelling for 24 hours and having to endure this torture at the end was not a pleasant experience.

Date: 07.08.2016

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Pete Scudamore

2.4

Very basic indeed.

No food or drink provide in the ticket price.

?2.50 for a can of Coke!!!

Date: 16.07.2016

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William Lennstrom S

2.8

No service by the cabin crew during the entire flight, if you wanted something you had to call for them, not what I expected for a flight that took 1h and 20min

Date: 19.06.2016

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Bastiaan Franssen

3

Reasonable airliner. Nothing to complain about. The airplane was a bit old, but I guess that was also because it was a cheap-carrier

Date: 27.04.2016

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Peter Jaky

3.2

Economy class is under average. Flight delayed 5 hours due to engine problems. But good accomodation and easy rebooking for the connecting flight was a big +.

Date: 09.04.2016

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Tobias Erfurt

1.4

Seat pitch was the most horrible experience i've ever had in over 150+ flights around the world. My knees are still hurting from an 1:55 flight and I'm only 1,82 m.

Date: 25.03.2016

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Morten Hansen

2.8

Alm.fly med 180 s?der (179 optaget) uden klasseopdeling. Ingen sk?rme mv. Service var vel under middel Flyvningen blev udfort af Vueling.

Date: 13.03.2016

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Julian Sky Walker

2.6

Por no haber sitio en clase turista , de repente surgio un overbooking y casi nos dejan tirados alli, despues de mucho insistir nos metieron en bussines, sencillamente increible .

Date: 05.02.2016

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Claudio

4

Good airline for intercontinental flights between Europe and Latin America. The crew are friendly, normal meals, good entertainment system and space between the seats are acceptable. Recommended.

Date: 28.01.2016

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Tobias Meiklokjes Staerbo

3.6

The in-flight entertainment screens are not very functional. It's hard to adjust volume, scrool og forward/reward on the screens. It's sometimes difficult to understand the English spoken by the crew.

Date: 14.01.2016

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Max Kemsley

1.2

Terrible service, no entertainment system in the seat back. Completely unacceptable on an ULH route of 12+ hours. I will never book and fly with Iberia again. It is an embarrassment that BA codeshare and interline with this carrier.

Date: 03.01.2016

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Alberto Ortega

3

There was no service on this flight, the flight left on time and landed safely, the crew did their job.

Date: 01.01.2016

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Dario Mattiello

2.8

Terrible flight with old fashioned A340-300 in 1990's style. Very uncomfortable original seats. No personal IFE (just one common video screen every 8-10 rows). Audio system didn't work. Modest food, mostly because of terrible Panama catering. Flight crew absent or unresponsive.

Date: 30.12.2015

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Dario Mattiello

3.2

Iberia doesn't offer any kind of free service onboard its EU flight. Neither water. Buy from their menu list and estimate approx 10? for a decent snack and drink. Professional crew. Old fashioned plane but in good interior conditions and with TV common screens with safety demonstration and videos.

Date: 30.12.2015

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Bernard

1.6

Policies are not imposed and thus creating chaos on board and security issues. Crew is not responsive.

Date: 16.12.2015

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Martin

3.2

It was not clear that the baggage was not included in the fare. It was a bad moment. Iberia is not the name of a low cost airline

Date: 25.11.2015

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Maxi Natale

1.8

Terrible flight, change a 1-stop BA flight to EZE for this non-stop, awful choice. Almost no in-flight entertainment, and mi seat was broken, won?t recline. Also there was others seat with diferent type of problems

Date: 19.11.2015

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JA

2.6

El Airbus 340-600 EC-KZI sin entretenimiento a bordo, asientos incomodos y con poco espacio para las piernas. Acceso a los banos resulta dificil, personal de Iberia poco amable. Servicio a Bordo aceptable, comida buena.

Date: 23.06.2015

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Reviews Iberia