Reviews IndiGo

Name: IndiGo
Rating: 3.6

3.6 from 29 reviews

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Overall rating: 3.6

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todorovam

1.8

Never again with this company... for 7 hours there was no food included and they didn't accept both my cards.. Also, no entertainment (music/movies etc) and the seats are extremely uncomfortable.

Date: 19.09.2019

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duncanwil

4.6

Can't fault the crew and the flight except for two things:

* my fault: I did not make myself aware that there would be neither food nor drink served as part of the cost of the flight
* this was a newish plane, a 7 year old Airbus A320-232 with no entertainment of any kind. It's not the world's longest flight and I had podcasts and Netflix with me but others might just have been twiddling their thumbs, if they could not sleep.
I fully appreciate the total price of my journey was the lowest by far of all the alternatives I ooked at so I do appreciate the no frills nature of this flight.

Date: 28.07.2019

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Karthik Khosla

4.8

did not provide entire meal which has happened to me for the first time. very short fligth so only passengers on the corporate program were being served yet did not get it.

Date: 14.07.2019

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sgsriram

4.2

Flight was on time. Boarding was by bus(flew on ATR) and was smooth. Aircraft and lavatory was clean. Food was reasonably priced and tasted good. Flight crew were spoke good English and Hindi and were polite. Deplaning was relatively quick and organized. Baggage arrived at the belts within the walking time between gate and belt.

Date: 28.06.2019

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Anindya Banerjee

3.8

Indigo is efficient but boring. They have the same old menu. They look the same old style.

Yawn!

Date: 06.06.2019

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Karthik Khosla

4.6

Even though I arrived late at the aiport and had excess luggage with me due to my exams, the crew took me to a seperate chech in area and got me cleared through security in a matter of a few minutes.

Date: 07.04.2019

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fle72

My favorite airline for domestic flights within India, on time, new aircraft, comfortable seats, everything that an airline should offer.

Date: 14.08.2018

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vatsal_narechania

4.6

I wish I had in-flight entertainment. But as I got a quick cockpit visit after landing, all my sadness was vaporized.

Date: 09.04.2018

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INDIEFLYER

1.6

ANOTHER TRIP WITH INDIGO BUT THIS THE FLIGHT DELAYS MORE THAN A HOUR,BUT NEEDS MORE ATTENTIVE TOWARDS PASSENGERS

Date: 11.01.2018

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iparaj

4.6

Indigo is a Premium low cost carrier of India which has now claimed to be the biggest carrier in India as well as Asia.Coupled with punctuality and stability this airline is growing at an enormous pace. Indigo also holds the record for the largest order of the A320 NEO airliner. Scaling up to long haul international operations out of India very soon, Indigo has also ensured to make regional flight connectivity very promising delivering the prospects of the Government. The airline also holds a very impressive safety record and never fails to deliver what it proclaims

Date: 02.09.2017

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Gniewomir Kuciapski

1.2

Catastrophe!
They stole some of my stuff from my checked-in luggage - I lost some clothes, liquids and headlight. The luggage was open when I had to pick it up in Calcutta - they probably opened it for a check-up but didn't close. So maybe some of my things just felt off on flight or during unloading.

The check-in information was very poor as well.

I will never fly by IndiGo again.

Date: 07.04.2017

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Srijit Mukherjee

4.4

6E 478 is a great flight for people from Chandigarh bound for Bengaluru. Though it is a Srinagar- Chandigarh- Bengaluru flight, the plane is usually spot on time and the arrival at Bengaluru is usually perfectly on schedule !

Date: 05.07.2016

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Anindya Banerjee

3.8

Indigo Airlines is pretty solid in its approach. We were taking the last flight out of Bombay and the loo was clean. The service efficient.

Being a low cost airline, there is no in-flight WiFi and no in-flight entertainment.

Date: 29.03.2016

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Anindya Banerjee

2.6

Crap food. Their menu hasn't changed for ages. Everything is cold. Plus the short haul flight meant that the air hostesses were always running against the clock for in-flight services.

Date: 04.01.2016

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Imad

2.8

This is a no frills airline and everything is paid. On the plus side the planes are quite new and offer a pleasant flight. I was also fortunate enough to experience a super smooth landing. When I ran into a bit of a problem at boarding, the crew were very helpful too.

Date: 23.11.2015

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Sachin Jha

3.6

Indigo would be best as far as maintaining timings are concerned. Inflight experience is good. Best part is I can web checkin and choose my seats. Front row seats are better you see :)
Flight attendants and crew are friendly. Pilots brief you before take off, once during flight and before landing. Their briefing is about flight path, speed, altitude, weather etc., which somehow gives better feeling and reassurance especially during mid air flight.

Date: 01.06.2015

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Anindya Banerjee

2.4

For the first time, I am about to give an average rating to Indigo. This happens invariably when any airline gets too big. The flight was delayed by almost an hour. There were no announcements or otherwise to let us know. And there was no apology. For an airline that prides itself on an ontime performance, it was sad indeed.

Date: 13.04.2015

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Sachin Jha

4.6

Domestic travel with Indigo has been good provided my flights had been of duration in range of 2 Hrs. They would provide meal only if pre-booked else you have to buy.
Food can cost you anything from Rs. 50 (~ $1) to Rs. 300 (~ $5)
Flight crew are courteous and I will rate them good.
There are no inflight entertainment and WiFi is not there in Indian sky.
PA are more than other airlines, we are briefed in detail before take off, at cruise levels, descending levels. For me, it gives some comfort while someone from cockpit gives you detail on radio, you can make out from the voice that everything is in control and let's relax :)
Even if the PA is something like We are expecting slight turbulence...

Date: 28.03.2015

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Sid Kartha

4.4

Airline with the best network and on time performance in india, cheapest large airline in India and are pretty strict with reaching on time for check in, boarding, etc. No food free on board the plane and what is there to buy is pretty costly, carry your own food if possible. No inflight entertainment so carry books or tablets. Seats are good and comfortable even though no leg room is there. For cheap point A to B travel not for a luxurious voyage.

Date: 24.02.2015

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Yasser Meddaikar

4.4

Ultra-efficient!
Witnessed why they are the on-time airline.

Date: 24.12.2014

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Binai K Sankar

4.6

Indigo is a nice Low Cost Carrier - usually a no-nonsense airline. My experiences with them has been generally good. They promise timely departures and are rated among the most punctual airlines in India. On my flight they were a bit delayed due to some confusions - but they handled it seriously well. In flight crew were great.

Date: 23.10.2014

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Philipp

4.2

Indigo is one of the best airlines in India. The really know what to do to make a costumer happy. Very fast Check-In, boarding process also quite fast. Inflight there are snacks available, but they are quite expensive for Indian conditions: about Rs. 170. I would recommend that you buy your snack on the aiport. Very friendly crews.

Date: 31.03.2014

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Gagandeep Singh Multani

2.8

In the aircraft water is also not given until asked and is served in small glasses..True low cost airline

Date: 12.11.2013

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Devesh Agarwal

3.8

The airline is now becoming arrogant.

Date: 04.06.2013

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hemal shah

4.4

One airline that is always one time, and flies all Airbus. And I love that :)

Date: 11.04.2013

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Greg

1.2

A horrible fucking low-coster. First and last time.

Date: 01.02.2013

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Ebee Antony

3.2

Nice airline. With BOB services. Its good, not great

Date: 12.01.2013

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Peter Bryngelsson

2.4

Had special servie add on to my tickets that provide sandvich or similar with something to drink. No possibilities for entertainment. Staff strict and focus to serve light staff. Take Long time to pick upp papers and

Date: 30.08.2012

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v300

4.6

Customer approach of IndiGo has really surprised me. I never expected indian low cost carrier to care about their passengers. Very positive experience!