Reviews Barcelona El Prat Airport

Reviews Barcelona El Prat Airport

3.6 from 94 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.6
Sort by
Rating
Marcoman179
3.7
Norwegian used the old BCN terminal (guess it can be described as the ?low-cost? terminal. It?s old, and not much to do there.
Date
07.10.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Oscarpilot03
4.5
It took about 25 minutes to have my luggage with me on the Terminal 2 (low-cost terminal). There were no place to sit while waiting for it.
Date
28.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Oscarpilot03
4.5
They had a problem with security so we had to wait on line for 15 minutes. Everything else great. A very new and modern terminal.
Date
28.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
chlorofillo
4.7
Even at night, getting to the airport is still bearable. We reserved a taxi for the night and we got there without any problems. If you're keen on public transport, there's a night bus departing from Placa Catalunya.
Date
26.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Max van den Berg
2.8
The airport is really stretched out, way more than necessary for it to function. This means it can create absurd walking times and security is serious but the equipment is old fashioned. The signs are quite clear.
Date
18.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
haru_ek
4.3
Too busy and too big. I had to take the terminal bus two times because it was difficult to tell in which terminal I was, because every was in catalan.
Date
03.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Rick Herrewijnen
2.8
Check-in was horrible, check on crew said that I needed a label for my suitcase and send me back to the check-in machine.
After not able to get a label but a paper boarding ticket I was allowed to go to the luggage drop off
Really annoying that I needed a paper on boarding ticket instead of digital.
Date
19.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
MojoConnor
4.3
If travelling through gates D or E, make sure to go downstairs to the shops BEFORE passing through passport control, as you are not permitted to go downstairs after passing through gate D/E passport control. Highly frustrating!
Date
19.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
maxcar2005
3.8
Tres bonne impression a l'aeroport de Barcelone, terminal agreable avec des boutiques et des restaurants, passage des controles rapides
Date
09.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
maxcar2005
4.3
Arrivee fluide a Barcelone
Seul point negatif : Attente de plus de 15 minutes au tapis bagages
Date
09.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
followmebcn
2.5
Viajamos con un bebe de 10 meses, cargados de bartulos mas el cochecito. Como el avion estaba en remoto nos vimos con dificultades ya que uno de los dos tenia que cargar con el nino en brazos y el otro en cargar el resto del equipaje + el cochecito. Bajabamos desde la 3 planta (no Schengen) hasta la plataforma para coger la jardinera. Sin ay ayuda del personal de Iberia y sin permitirnos usar el ascensor. Gracias a la ayuda de los otros pasajeros que se dieron cuenta de la situacion pudimos bajar. No se como lo haran las personas que viajen solas y con ninos.
Date
02.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Nolan Tianco
4.7
Do not make the mistake of going direct to passport control after security check - the shopping area is down the escalator and first timers may make the mistake of going to passport control right away ... once cleared, you cannot return to do shopping. I wonder how much potential business has been lost because of the poor directions after security.
Date
29.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alex_Bransby
4.2
One of the easiest airports to get to and from, with a metro station in the airport, the airport itself is fairly modern with good facilities, restaurants and shops...
Date
08.01.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
matflyer99
4.5
One of the bests airports in the world , new , clean and modern. Lots of shops and restaurants , wifi works and there are some good lounges as well.
Date
30.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sergio
2.5
Management of this airport is crap, flights are always very late because they cannot manage properly slots.
Date
03.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Myonedaytrips
1.8
Only expensive shops, no grocery, no drug store. Only overpriced products. Very unfriendly airport for average consumer.
Date
18.10.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
SR
4.2
About 40 min from deplaning to delivery of baggage, as usual in BCN. Such a shame for one of my favorite airports!
Date
13.09.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Juraj Kovac
4.3
Barcelona's Terminal 1 can be huge and intimidating, but generally works quite well. Now that the airport is connected to the city by metro, the whole arrival to the airport was a breeze. More importantly, night buses also work well, so a middle-of-the-night arrival is not a big deal.
Date
31.08.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
sdvf
4.5
The airport itself was a very nice and well kept building, it was clean and had a wide variety of shops and services in the terminal.
Date
25.07.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
MiroVo
1.7
Disappointing dining options. Once you pass the security, there is only one overpriced snacks' place in the non-Schengen departure area.
Date
12.06.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sergio
2
Is it possible to rate an airport zero stars? Terminal 2C is like a fish market in a middle east country. Extremely loud and annoying PA announcements, loud and chaotic people, unclear infos, cramped spaces and old facilities.
Date
04.05.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
lx.aviation
4.5
Modern and clean airport. Within 30 minutes you are at the airport from the city center. The signs are clear and there are almost no waitinglines at the security check. The airport itself is equipped good and the building is built very spacious.
Date
31.03.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Santi
4.5
Solo un pero, no va el wiffi en el Mac, intentaron solucionarlo, pero no se pudo. El unico aeropuerto del mundo donde mi Mac no se conecta, MUY EXTRANO!!
Date
25.03.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Kees
3.8
A lack of closed waiting areas at the gate causes people lining up across the terminal building. Also a lack of power points within the terminal is old-fashioned when your cell phone's battery is running empty and you carry a digital boarding pass.
Date
11.03.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Zvi Josef
2.2
Worst immigration/customs line EVER.
Nobody controls the lines - apx. 10 flights were handled by only 5 immigration officers - hours of waiting.
Dreadful!!!
Date
29.01.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
James Raison
1.8
There isnt much good about flying from Terminal 2C. Nothing in the way of food apart form a deli. The worst thing is the heating in the airport. over the top
Date
22.01.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
MatheusFerreira
4.8
O aeroporto de Barcelona chama atencao sobretudo pela beleza, similar a da cidade. E facilmente acessivel pelo metro, bem sinalizado e oferece conforto e seguranca aos passageiros.
Date
08.01.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
James Raison
2
Flew from terminal C. The bus to the airport was fine, however the security team were pretty average. Only a handful of people there to go through but seemed to hold everyone up for no real reason. The M level facilities were ridiculous. A sandwich bar that sells out at dinner time....Also, Barcelona in December is only 15 degrees - yet the heaters in the whole terminal is set to above 30....stupid
Date
12.12.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Ben Mitchell
2
Terminal 2 at Barcelona is great - unless you're flying to the UK with easyJet. If you are, you are herded into a separate part of the area (boarding area M) where you must go through passport control and then not allowed back through. The small area has a small cafe and a small duty free store and that is all. Boarding is not via an air bridge either.
Date
01.12.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin aviator04
3.8
A very modern terminal 1 but a less modern teminal 2 (low cost) but overall good. A shuttle crosses the airport between the terminals.
Date
27.11.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ALDEGUER
2.3
Had to walk up to the far end of the terminal to reach gate B69 where we have been surprise that we had to go to the aircraft with a pax bus which arrived 15 minutes after the beginning of the boarding. It would have been a good idea to make us board at a closer gate to perform a pax bus boarding.
Date
21.11.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Serpent
3
i always fill my water bottle after the security control. this time i did that at the toilet facilities but only hot water was available, with a strong taste of chlorine. grrrr. don't know if that's a plot to make people buy water.
i also found it amazing that only a couple of books in catalan were available at the Relay shop.
Date
17.10.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Cameron
4.5
I was running very late woke up at 5AM, Gate closed at 5:45 was lucky to make it was a good security check very fast
Date
27.09.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
AndyWaddell
3
An average airport with a few flaws. Terminal 2 is in desperate need of reform. The customs queues when arriving in Barcelona El-Prat Terminal 2B are a complete joke. Queues were straight back to the escalators on many of my trips. The Lounge facilities are poor. There is not a wide variety of catering. The wi-fi often does not work.
Date
10.09.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Wandrey
4.5
El Prat airport is fine, nothing special. Free shuttle bus between terminals. Only you have to find it where it stops. On flights from Europe there ios no passport check on arriving.
Date
31.08.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
TechNL
1.5
Getting to the airport for a late flight was a nightmare. Train connections lost, last train missed, required to buy new metro tickets to get there. Check-in was horrible, security was rude, facilities were shabby.
Date
05.08.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Rafael Facure Moredo
4.5
Security Check is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date
26.07.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Adam
3.5
You can't buy ticket on ticket machine at midnight. Actualy I think there are any ticket machine at terminal? 2.
Date
08.06.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Marc Lacoste
2.8
Very nice and clean but way too large and too much walking. Aerobus full, 30-40mn waiting. No customs.
Date
31.05.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Marc Lacoste
3.2
Aerobus OK, fast security check, Wifi ok after advertising. Expensive food and drinks. Good view of aircraft movements while waiting but seats not so clean.
Date
31.05.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Zoltan Magyarics
3
BCN still crap from many aspects. Getting there: train is infrequent, takes to T2, loooong bus ride to (main) T1. Underground slow, calculate w/ 1 hour to downtown. Security: your lane can by down for a few minutes any time as there's no separate belt for secondary inspection - ie. if they pick somebody for secondary inspection from your line, the guy behind the monitor is out for a few minutes. Watch your neighbours, or so... Food is awfully expensive inside. Shopping is plenty, if you need that. NO plugs to charge your phone/laptop in the waiting area whatsoever!! Fistfight for the very few, then sit on the floor.(Welcome to 2017...) All-in-all: T1 is a brand new terminal, but they simply missed the point. Shit happens.
Date
07.02.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Zoltan Magyarics
2.8
BCN is still a mixed bag... T1 security queue was long, some lanes extremely slow while others going fast. Food is horrendously expensive, only CDG is worse. No plugs to charge phones/laptops in the terminal. For free Wi-Fi, e-mail address is needed - just bear them spam afterwards... Facilities are in a good shape though, shopping options (for whom it matters) are plenty.
Date
27.01.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Daan
4
Getting to the airport via the Aerobus system is great! Free wifi and very clean bus, The luggage check-in and security were very slow, I think they did like 1 bag per 10 minutes. The facilities and shops are great. lot of shops to see if you have a long layover for instance.
Date
17.01.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Kai
2.8
convenient airport, but terrible for overnighter. it is an airport that doesn't sleep -- or at least only for a couple of hours.
Date
28.11.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Hugh M
2.5
could do with some food/charging stations in departure gates areas and more immigration staff on Friday nights
Date
08.11.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Oliver Corso
4.2
Very modern and clean. Security was quick but signs were a bit misleading and weren't very thorough. Wifi was reasonably quick but kept cutting off often. However, it is a pleasant and efficient airport!
Date
28.10.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Dmitry Bokov
1.7
The worst Airport experience in European airports I ever had. Only 1 officer on boarder control for non EU citizens and queue longer than 200 passengers. Waiting for an hour and this remains the same or getting even worse. Terminals D and E have only 1 small cafeteria each and 1 McDonalds so they overcrowded and duty free shops are very small.
Date
23.10.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Manfreds
2
BCN T2 is really ugly, everything is scratched, dated. WiFi is terrible. Very strange, unclear and a bit chaotic (with elements of fan - a bit like Monty Python sketch) security control.
Date
03.08.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Zoltan Magyarics
3
Terminal 2 is practically missing all true sense terminal facilities beyond having restrooms. Very limited food services - but at least very expensive. Be aware: NO power outlets/sockets at all in the waiting area! Lucky hunters might found one of them at odd places and take turns with other fellows sitting on the floor, charging phones. Seating is also very limited, need to stand during busy times. Not an airport to spend more time than the absolutely minimal and definitely a shame for a tourist magnet city.
Date
21.07.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Violetta Csakvari
4
At the airport we were cold. It's summer, there was about 25 degree outside and they turn on the air conditioning (to really cold!) in the lounge. I didn't take wintercoat with myself to Barcelona at summer but pretty sure, it would have been needed.
Date
12.06.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FAQ

No questions

Get an answer from our members