Reviews Birmingham Airport

Reviews Birmingham Airport

3.3 from 10 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.3
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Rating
Deasyb
1.7
The check in, which should have been automatic was dreadful. A staff member was slowing people down, by unnecessarily checking passports and boarding cards. Security was a nightmare with severe delays. The security staff appeared to be on a go-slow.
Date
31.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Tim Wright
3.5
Security takes ages so leave extra time. Very slow despite passengers 'doing as they're told.' Access to airport scored 3 due to the M42 being a bit 'hit and miss.'
Date
17.06.2019
Terminal signs & directions
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Marc
3
An alle rauchenden BHX Passagiere. die Raucher Terrasse ist ab sofort geschlossen. Es gibt keine Rauchmoglichkeit mehr.
Date
31.05.2019
Terminal signs & directions
Terminal cleanliness
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Queuing times
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Airport Wifi service
LONBOSS
3.2
Swissport the Ground Handler were at their useless worst , they couldn't manage to secure a pet in the hold and we took a long delay (40 mins I guess) because of their ineptitude. In the end the Captain went into the hold to fix the issue himself. No idea how many customers missed connections.
Date
16.04.2019
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zolmag
4.3
As I live in Birmingham, the getting to the airport is easy as the connecting rail link is superb! Just go to Birmingham International Rail Station and get the free train to the airport!
Date
22.11.2018
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Airport Wifi service
Monika
2.2
They made me feel like a criminal during the security check. I was flying out only for 1 night and so I had just a small backpack with me. Apparently, this made me look suspicious. The security personnel rummaged through my personal items, claiming they were looking for a deo-stick. Then they searched my backpack once more, digging out my plastic hair brush triumphantly, claiming it was the reason the bag was quarantined for the second time. What a non-sense. I've passed the security check with these items on more than 100 flights, including a few departing from BHX airport, and never had a problem. Nevertheless, they finally let me pass after they kept me waiting for 20 minutes, which felt like eternity.
Date
21.07.2018
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Tim
3.3
Always massive queues at immigration. Apparently no staffing response to peak times. Users also dopey with the new technology which doesn't help. They've improved speed of baggage return but it was sprayed around the carousel and a lot fell off it from my flight. It looked like a riot had taken place when we arrived in the reclaim area.
Date
14.06.2018
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Dawn Daffern
3.8
could be more flight screens in lounge seating areas. Too much area took over by pub chains.
Date
27.05.2018
Terminal signs & directions
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Airport Wifi service
Dawn Daffern
4.3
Hate the automatic passport check.
Overall good facilities, too many pub areas. More screens for seating areas. Slow baggage reclaim.
Date
27.05.2018
Terminal signs & directions
Terminal cleanliness
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Jack Snow
4
very good airport as usual, good shops bars and restaurants to eat and drink from. all gates signed brilliantly
Date
07.05.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
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