Reviews Bristol Airport

Reviews Bristol Airport

3.6 from 45 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.6
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Rating
Benjemen
4.7
Eat on the upper level has a great selection of food and many more changes to come with the food outlets.
Date
12.12.2018
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cardiff_flyer
2.5
This was the first time i've used Bristol and it was an arrival flight. Overall the arrival experience was ok.
Date
19.10.2018
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highme
4.7
No queues at passport control for EU passports (and only a small 5-10 person queue for non-EU). Bags arrived quickly.
Date
14.09.2018
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Luke Vosper
4.8
Customs was very very quick! No queue for the electronic passport queue. Simple to use. Bristol airport is a very good airport, with great facilities and it?s easy to use and navigate to and through the airport
Date
28.08.2018
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Dave Brown
3.5
Going out through Bristol was very efficient and it is a nice airport to exit from. For a small airport it has plenty of choice of eateries and places to sit.
Inbound, passport control was efficient but bagge was very slow. Over 45 mins for bags to arrive.
Date
17.06.2018
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Jeremy Betteridge
3.7
gOING THROUGH MAJOR REDEVELOPMENT, AND WHAT THEY'VE DONE SO FAR IS A BIG IMPROVEMENT, ESPECIALLY THROUGH SECURITY
Date
31.03.2018
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Gio
4
Good airport, very quick and easy on arrival thanks to the new e-passport gates. Baggage claim was also fast and efficient. Quite far away from the city centre without any rail links, though.
Date
11.01.2018
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finleydoyle
4.3
Awesome airport with lots to pick from in shops and in cafe's. Easyjet is smooth and easy here but if you are flying with Ryanair expect a rush through the terminal
Date
30.09.2017
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James Raison
3.3
As a UK visa holder, its very annoying that the immigration cards at Bristol Airport are only at the front if the immigration line
Date
19.06.2017
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Aljaz
2.5
Flight was delayed for 2 hours. Had to find alternative. There is only one service desk with one employee. Was able to get on the plane in under 30 minutes from check-in to departure.
Date
20.05.2017
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ANDREW WHITE
4.7
Bristol is my local so I always try to fly from here. Many improvements over the years but presently, passport control on arrival is abysmal.
Date
19.05.2017
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Gio
2
Very fast immigration checks, but extremely slow baggage delivery from Swissport. The arrival section of the airport is being upgarded and is currently very unpleasing to go through. Lots of stairs from gates to baggage claim...
Date
05.05.2017
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Gio
3.2
BRS is a rapidly expanding regional airport. Access is via single-lane roads and there's no convenient drop-off area. Public transport options are available to Bristol and other towns in the area, though. Very few facilities are offered before security. Security is efficient and quick. There's a good range of shops and restaurants after security. Gate numbers are displayed shortly before departure only.
Date
04.02.2017
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Tomek Kucharski
2.8
Fast customs, but I've waited 30 minutes for my luggage and when it came a man gave an item that was inside to me as if it has fallen out. I appreciate that they got it but I must say that it was a little suspicious. Friendly staff.
Date
03.01.2017
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James Raison
3.5
Getting to the airport and the airport bus from the city is great. The checkin and security are standard. The security terminals are actually very helpful and you have a personal space instead of the usual crush

1hr free wifi. Food is overpriced. Apart from airport prices Burger King is all restaurants. Shops were fine
Date
23.12.2016
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Bartosz Ksiazek
4.7
After some changes, added a few more security checks, Bristol Airport is getting better and better. Many facilities, places to seat, good service. I always enjoy fly from Bristol.
Date
04.09.2016
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Gary
4.8
The best airport I've flown from, check in is always very easy, no delays at security, plenty of seats in the departure lounge, staff friendly and helpful, shops, bars and restaurants are more than acceptable considering it's an airport. It can be a bit of a walk to some gates but nothing excessive.
Date
13.02.2016
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Dominik Kwolczak
2.8
The airport is nice, however the long walk to the gate is unnecessary as I had to walk up stairs and down so many times to get to the gate. The lounge is nice and new however there is still building work going on.
Date
31.10.2015
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Dean Willis
4.5
got to get yourself in the Aspire Lounge, its well worth it and pays for itself easily, especially if there is a delay. the main bar is hugely expensive...and if you can get served at all the expensive beer in nice warm glasses goes down a treat.
Date
12.10.2015
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Morgan Dye
3
Security took and very long time to clear and once through the facilities were ok,but a little bit lacklustre.Boarding was very quick and efficient though and the general athmosphere was more relaxed than going to a bigger airport.
Date
04.06.2015
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Liam Slade
4.8
Massive improvements at BRS since I last visited in 2012, loved the new walk ways in departures to the new gates, security in departures and arrivals was very quick and simple. Terminal is very easy to get around and the list for gates are easy to follow and find the correct gate.
Date
19.09.2014
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Jai Labbe
4
I love Bristol and its services !! Theres just one problem, the terminal is too small ! There has been a recent expansion but not for terminal but for more gates. You can't see the planes like you used to, But it is a fast service airport. We got called and the had not even arrived at the gate.
Date
08.08.2014
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Jonathan Winton
2.3
Was extremely dissapointed with the services available. No view from the main terminal. very poor customer service especially at WHsmith. Its 4 years since I was last year and to be honest I wouldnt like to fly from here again
Date
28.07.2014
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William Jones
4.8
Great airport with great facilities. Recent expansion has made the Terminal and Apron bigger with room now for further airline expansion. I would recommend Bristol to any person in the South West and Wales looking for a great way to start the holiday.
Date
08.07.2014
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Manchester Aviation
2
Not a good airport. Not enough places to sit, slow security and a half a kilometer walk to gate 16. The majority of people were sat on the floor due to the lack of seating. The airport design is very bad. You have to walk through a cafe seating area in order to get from the lift through to security which can be tough if you have a wheelchair/pushchair.
Date
01.06.2014
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Joseph Wildman
4.3
Good, quick and seamless. Great little airport but they could do with air bridges but it is not that bad walking to the plane or if it is a remote stand you go on a bus. But it is being expanded next year to get more routes with airlines such as SAS and easyJet.
Date
29.05.2014
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Patrycja Kierno
3.3
Stinky toilets, lots of people sleeping on few benches. Not enough sitting places if you don't want to order food. Long way on foot from airplane. Fair service from Ryanair employees. 30 minutes free WI FI. Small airport with great ambitions. Closest for people who live in Cardiff. Get more connections with polish cities especially Gdansk. Thanks!
Date
28.03.2014
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Tad
2.2
Too far to walk, especially when arrives. Overall ok.
Date
06.11.2013
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Dean Willis
1.7
clearly the shops were taking no money so they added a smoking area so people werent leaving it till the last minute to go through to departures
Date
29.05.2013
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Martin Wiggham
4.8
Quick and convenient domestic arrivals and straight out of the terminal and onto the bus.
Date
08.04.2013
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lauma
1.8
Quite small but really nice. I arrived late at night and got luggage and everything done very quickly. Visiting again in months.
Date
27.01.2013
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Mike Bennett
4.5
Next choice apart from Exeter.
Good choice of flights, and easy access and parking.
Date
08.10.2012
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Liam Slade
4
Very good viewing and quick security.
Date
07.09.2012
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Oliwia
4.2
Have to wait ages in a line for bag drop because all Ryanair customers have the same queue no matter what flight they are on which annoyed me. Good shops and fair seats.
Date
22.07.2012
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Captain Boswald
1.7
PLAYGROUND SOMEWHERE IN BRISTOL
Date
21.06.2012
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Elly Campeanu
4.3
Free internet for 30minutes. Nice pubs full of pints. Long distances from the pubs to the gate.
Date
14.06.2012
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Basil Rathbone
2.5
Have to pay drop off, for a trolley (even if returned) , bag weigh, -everything.
Toilets poor, not sufficient, overcrowded.
Date
19.04.2012
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Rupert
4.3
Needs to make the airport bigger if it is to grow
Date
16.04.2012
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Julian
4.3
Brilliant airport! Airport staff really friendly and helpful, possible to go outside after departures was passed, a bonus on a hot day!
Date
08.04.2012
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ajrblakey
2.3
Outgrown itself, but security was quick, as was boarding.
Date
02.04.2012
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Gary
4
They want every penny out of you. There are better airports to go from
Date
23.03.2012
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Jamie
2.8
You had to pay to use a bag weighing machine!
Date
01.03.2012
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Morgan Dye
4.3
Bristol International has been done up really nicely. A far cry from when I used to visit to watch the planes as a kid!
Date
24.07.2011
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Jay
4.7
local airport, easy to use without long travel before and after flight!! only downside is the new short stay drop off/ pick up zone, used to be free for 10 minutes, however now costs ?1 for 10 minutes then ?4 for 20 etc.
Date
15.06.2011
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Lawrence Evans
3.7
Very busy, Flight left 20 minutes late, arrived on time
Date
30.04.2011
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