Reviews Dubai International Airport

Reviews Dubai International Airport

3.6 from 216 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.6
Sort by
Rating
Becauseitsthere
4.5
Big airport with good facilities. May end up walking 20 minutes in transfers. Shops are not the cheapest anymore.
Date
14.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Becauseitsthere
4.3
Love this airport. Spacious and lots of facilities. Toilets are superclean and kept clean all the time.
Date
14.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
JOSO
3
Transitting to next flight. Found the airport very impersonal because it is so large. Need to provide help to find gate required.
Date
12.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
JOSO
4
Transitting between flights. Huge airport. Needs better directions getting from one gate to the next.
I did not have food becauseI discovered they do not cater for diabetics.
Date
12.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
JOSO
4
Transitting to next flight. Dubai is a huge airport and needs better help getting to next gate. Very poor support for diabetics. We did not need food between our flights.
Date
12.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
nvrflycoach
4.5
WiFI in both the Emirates lounge and the free airport WiFi were both really slow, but got done a few emails
Date
09.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
SunshineHH
2.7
transfer via bus from plain to terminal for 20 minutes
the aircondition inside the bus was too heavy and too cold
Date
04.12.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ashfaaq
4.5
Incredible airport with so many facilities like foodcourts, prayer room and Duty Free Shops. There are so many things to keep you busy that you won't even notice the duration of your layover.
Date
16.11.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ashfaaq
4.3
That's one of the largest airports in the world. All facilities are provided there, from food to comfort.
Date
16.11.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ashfaaq
4.5
The airport is one of the largest ones in the world. The facilities provided there are excellent from getting to your gate to comfort.
Date
16.11.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ashfaaq
4.5
The airport is the best place I've ever flown to. There is an aircraft taking off and landing every minute!
Date
16.11.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alyosha Dontsov
3
The departure was from T2 and it's not easy to get to this terminal. First we came to T3 and there is only one way to get from it to T2, the taxi, which is very expensive, about 15$ for 10 min trip.
Later we found out that better to go there by bus from T1.
Date
03.11.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Travelar76
3
DXB is not the nicest airport to be at. Often long travels between gates/terminals, way to many people and poor choic me of food options.
Date
05.10.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Joschi71
4.3
Ziemlich wuseliger und unubersichtlicher Check In Bereich (T1)
LH Lounge klein und ungemutlich- nichts fur lange Wartezeiten, USB Ladestecker an den Sitzen defekt/deaktiviert
Date
05.10.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Robert
3.7
Dubai is a vast and wide airport, it is unlike airports such as Munich or Brussels due to the fastness and openness of the terminal building. it was spectacular to be in. i didn't have much time to shop or none as a matter of fact but there are a ton of shops in duty free with big brands like Superdry and Armani. getting to the terminal is a long but fairly easy journey, you either go right or left and take a train or not so it was pretty simple. however the WiFi in Dubai was incredibly poor as i tried to contact family via whatsapp and got a distorted voice no matter how much i tried to correct it. but overall a good airport!
Date
11.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sebbur
1.7
Difficult to get around the terminals, rude personnel with wrong information. Fire alarm testing when I was visiting, where the staff told us that it was someone that have taken a cigarette. Few food options. Fast and systematic boarding process
Date
01.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Felix Kleinwachter
4.7
My favourite airport. It?s always nice and very clean. You can find absolutely everything you need.
Date
30.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alberto Ortega
3.8
Dubai international is always an amazing experience, however it is so big that you there is sometimes no point in using the e-gates. They are very fast, but the polar opposite has to be said for their baggage service
Date
05.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
nvrflycoach
4.7
Despite being HUGE, love this airport. I actually PLAN to do some shopping here, as the prices are really decent. Great, reasonable (about US$25) haircut at the Timeless Spa. The Emirates FIRST lounges are some of the best in the world.
Date
29.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
AbdulAbusada
4
Airport is neat and awesome, but one thing that I hate is that you can't clearly see the aircrafts because of how far the windows are from the walking area, especially at night.
Date
24.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
AbdulAbusada
4.3
To be honest, I love the airport, but I wasn't able to get a good view of my plane due to stickers/how far I was from the windows. Other than that, the airport is busy but nice. WiFi was great and really did need it.
Date
24.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ahmed007
2
Bus connections between the concourses in Terminal 3 are infrequent and slow. Transfer time took me about an hour.
Date
12.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Paul Butler
2.8
I just don't like the layout. Long and thin, often have to walk for what seems like miles! Realise they are space constrained, but a hub and spoke terminal would work better. Perhaps a move to DWC would fix it!
Date
14.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
johnallen_armenta
4.5
We just landed from our Cebu Pacific flight. The walks were quite long. When we got to immigrations. There were workers already assisting Passengers. They were helpful and nice.The terminal was very clean. and organized.Baggage claim was quick and fast. Gonna get back there to manila and excited.
Date
26.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Hamza Izourane
4.5
What I like more about Dubai Airport (DXB) it's easy to navigate and also it's faster to leave the airport using the e-gates.
Date
15.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Nolan Tianco
4.7
Excellent airport, especially for off peak international airport. Security and immigration was a breeze, very efficient and clean. No need to remove shoes for security. Definitely one of the best airports worldwide.
Date
14.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Simona Wolfova
2.2
Personnel unfriendly,transfer between concourse C and A at terminal 3 is a mess,bus driver probably drove bus for the first time. No space to sit at the gate-terrible.
Date
10.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
primelegionaries
4.5
Best airport I have ever flown to, it huge. You can do almost everything there. WiFi which is free, plenty of places to eat. You can get to and from the airport however you like.
Date
14.01.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
oceanic815
2.7
Arrived there around midnight and had a 3 hour layover. the terminal was very crowded and loud, also the toilets very crowded, no silent place at all. No free seats available and also the departure gate for the connecting flight was still closed until an hour before departure so had to stand the whole time. Can't recommend DXB.
Date
08.01.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alex_Bransby
4.3
Great airport, slightly large but good architecture and great facilities with lovely staff, nice amount of shops and restaurants too.
Date
08.01.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
oceanic815
3
Had a night stopover and it was unfortunately way to overcrowded! Way too many people, could not find a free seat, people laying all over the floor and also the gate for my departure flight with many seats was closed still so I had to wait for an hour just standing around before the gate finally opened.
Date
11.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alberto Ortega
3.8
Dubai Airport has what must be the world's slowest baggage claim service, it claims to have brilliant facilities and to be a top tier airport, which in many ways, it is, however, it cannot compete with Singapore when it comes to this
Date
21.11.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Chris
3.2
It's an OK airport but poorly designed with too many chokepoints for passengers and the main T3 being basically one long straight line with no train from one end of c gates to the other end of b gates makes it a pretty long walk at times.
Date
14.10.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Paul Browning
2.3
the aircraft parked at the end of concourse C meaning there was a huge walk (40mins) to immigration.
Date
10.10.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Michael John Kitney
2.7
Probably one of the worst Dubai experiences we have had. Made to wait on top of disembarkation stairs for 30 minutes because some minion didn't order enough buses. The transit via superfluous security screening into the terminal was, as it always is, a farce. Finally simple attention to detail in the C-class lounges is sadly lacking. Emirates is losing it.
Date
08.10.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
rytor
4
Only ever flown here on a connection. airport staff are pretty rude, but there is a lot to do in the airport. Lack of proper windows to see the planes properly, very hot inside.
Date
01.10.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mateusz
3.8
LOT from Dubai to Warsaw served by buses from the plane to the terminal. Nothing pleasant like the temperature outside 40 degrees and for this stairs to get off the plane.
Date
24.09.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mateusz
4.3
LOT from Warsaw served by buses from the plane to the terminal. Nothing pleasant like the temperature outside 40 degrees and for this stairs to get off the plane.
Date
24.09.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
islambek_n
4.5
Transportation is very well done. There is a Red Metro Line that takes you from the airport to almost any part of the city.
WiFi is free and connection is good.
Immigration is fast and officers are very pleasant.
Date
16.09.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Anthony DMello
4.5
were here thru transit. the connection was smooth, but the airport retail area is congested, basically like a shopping mall on the weekend. lots of shops and kiosks all over the place.
Date
08.09.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Nickerd
4.2
The airport of Dubai is very huge and there are lots of people, but despite that everything went very fast. In my opinion the lounge could use some more seating. But all in all not the best not the worst.
Date
26.08.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
maxxer25
2.7
Airport is way to big. I had to walk so far it felt like I was exercising at a gym. Even though I had 4 hours. Still felt I was in a rush.
Date
14.08.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Max van den Berg
3.2
Transferring from an A380 to a 777 meant I had to walk forever. This is due to the airports size and is not convenient.
Date
10.08.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
CarlosFreitas
4
Business Class boarding together Economic Class. Many people entering into the plane with the same gate is very complicated
Date
23.07.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
1dolores
2.7
Terminal T2
Small and crowded. Food court very dirty because of people, not cleaning up after themselves.
Date
15.07.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
ZineddineN
4.5
Dubai International Airport (DXB/OMDB) is arguably one of the best airports in my opinion. Concourse D specially which is where most international airlines take to the sky is the newest terminal which is an extension to its predecessor Terminal 1. Definitely one of the best aspects is the comfort of the airport and seating area which is always clean, tidy, and spotless. Some tips I believe I could give is that to buy some snack before hand as duty free (obviously) is more expensive than regular stores.
Date
04.06.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Will
2
Always too busy, rammed with poeple, too hot in places as the A/C obviously can't cope. The lounges are terrible again too many people. Queues for the male toilets?! I mean C'mon... Really not a fan of this airport.
Date
10.05.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FS2004looney
4
Back when Terminal 3 was still in the first stage of construction. Dubai has always been one of my favourites.
Date
11.04.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
barbiaux
2.2
Terminal B is a shame you can buy plenty of perfume, watches, and many others things but just try to buy a bottle of water . you have to walk a lot to find a shop who sell water. There's also a lack of toilets in this terminal
Date
06.04.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mark Ellis
4
Lots to shop the only downside is Dubai airport is very long. I think we docked one end and walked to the other to get our connecting flight ..but still not a hardship.
Date
17.03.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FAQ

No questions

Get an answer from our members