Reviews Keflavik International Airport

Reviews Keflavik International Airport

3.6 from 39 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.6
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Rating
Juantemino
4.5
Small Airport but nice facilities, easy to get to the terminal and also to the gate. Really beautiful landings and takeoffs!
Date
25.05.2019
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Mi Chau
4.8
Beautiful airport. Free drinking water. Clean. Duty free also on arrival. Very nice experience. I recomend it.
Date
11.01.2019
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jjtripp
1.3
Airport is nicely updated, but is not big enough to handle the traffic that comes through. No seating areas at gates to wait for flights, so people simply wait in huge lines for boarding. Because all gates are close to one another, it is very difficult to tell if you are in the correct line for your flight.
Date
23.07.2018
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Attila
4.3
Check in wanted to enforce some new WizzAir rule that still doesn't exist. They claimed even Wizz Priority doesn't entitle me to take my cabin bag on board. After some arguing they allowed me to take it on board.
Not only did I not get any information about such a change from Wizz it still doesn't work that way how they wanted to enforce me.
Date
23.07.2018
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Arni Baldursson
1.8
Once again, steps down from the aircraft just by the terminal and no lift or escalator available in the terminal, only steps up to the second floor. Bad service
Date
19.07.2018
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Karl Meeup
4
Kevlavik Airport is getting too small for its fast growing number of travellers. I dislike how long lines at the gates congest the airport. I love the shopping facilities and quick transfers. Breaking the journey halfway between Europe and the Americas is definitely a plus.
Date
06.06.2018
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Kevin Miller
1.8
Very congested connections with Icelandair, causing delays of passengers and flights. Frustrating experience.
Date
04.06.2018
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AnOrdPerson
1.8
Terrible set-up that defies logic, a lot of gates don?t have adequate seating for the planes they handle and the seating itself is sub-par. Security is rude and condescending. Check-in a mess, no real order or logic.
Date
27.03.2018
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Rei_n_Sean
4.2
Astonishing to see the snow field as you land the airport. Fish and chips we had on arrival was delicious. We were able to do this because we enter schengen area after immigration. Arrival area had lots of shops. Rent-a-car desk was right after we exit the customers area, picked up the car and off we went to the apartment.
Date
13.01.2018
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Kerekes Zsolt
4.5
Security check felt like ages, they operated just 3 gates for the evening departing wave.
Date
21.10.2017
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bdonaldsca
4.5
Terminal was easy to get around and easy to find your connection gate. Alot of Food places to buy from but expensive and you may get Iceland currency back as change. Immigration was fast just provide your passport and where your going. I had no baggage to pickup.
Date
17.10.2017
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Jiri Cerveny
4.3
The best airport what i ever seen! Electrical plugs everywhere, good seating capacity. Wifi with good performance and services at the airport are on the very high level, epsecially food and reatil services. Every European airport should learn about from Keflavik!
Date
05.09.2017
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Jenny Persson
1.8
Baggage handler of Star Alliance at Reykjavik Airport (ACE Handling) are not present at site, does not want to make missing reports of lost luggage (either by email or telephone) and are in general rude!
Date
03.09.2017
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Lukas Krupicka
4.2
Easy navigation on airport. You can't sleep at Arrival and departures area. Better to go through security check and lay on benches next gates
Date
16.08.2017
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Robin
4.2
In 2008 a small airport.. Even in July, everything a real breeze! No time to login to wifi (with a laptop...)
Date
06.08.2017
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MrKuub
4.2
Keflavik is a small airport, and depending on the time of departure, can be a pain to get from check-in to your gate. Protip: if you can, don't depart between 6am and 8am, as most European flights from Icelandair and WOW air depart then.

You'l find a giant taxfree store, that'll make sure you won't leave without a souvenir.

Because of the time it takes to get from Reykjavik to Keflavik, you won't be at the airport for long. That said, most gates don't give a good view of the outside of the airport.
Date
20.05.2017
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learman
2.3
Pro: easy getting to the airport if you use a Taxi.
Con:
-Most of the Departures to Europe at the same time in the morning..so the little Terminal is overcrowded.
- Staff at security is very rude and unfriendly
-everything is overpriced, like all of iceland
Date
26.03.2017
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Joseph Wildman
4.7
An absolute breeze to get through despite construction work. Has to be the quickest security i've ever experienced.
Date
18.01.2017
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Dan Stroehlein
3.3
Nice little airport, very cool! More food options needed especially when departing out of the upper gates.
Date
06.12.2016
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Amanda
1.8
Must take bus to airport - 40 min. Took 2 hrs to check in, very slow. Once at gate, all 3 intl departures left at the same time and there was no room, almost everyone was standing.
Date
19.09.2016
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highme
2.7
Not a bad airport, but is starting to become severely overcrowded - there were a lot of people sat on the floor and when you arrive, you walk through the departures lounge.
Date
23.07.2016
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Jocelyn Roy
3.2
Keflavik gets very busy during Icelandair banks and seems overcrowded with no place to sit. Otherwise a very nice little/big airport.
Date
04.07.2016
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Alan Graham
3.5
Transferring only, no immigration/customs or security. Holding area for 5 US bound flights was a small area with less than 20 seats. Area was also part of some building works. No time to check out food outlets but toilets where high end for an airport.
Date
02.06.2016
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Ludmila Borosova
4.7
Amazing airport! I was very surprised, how all the facilities in such small airport could be this great. There were very kind people in the security check and after that, we had a nice meal in one of the shops. You won't get bored there! There are many opportunities to kill time. Free wifi, comfortable chairs with electricity, also for USB.
Date
16.07.2015
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Hinrik Jonsson
4.3
Very good airport sitting in the lounge was good but the shops are really expensive. Getting to the terminal and getting around was easy everything was marked and we got to our gate easily boarding the plane was okay too! Airport Rating 4.5/5 :)
Date
18.06.2015
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Robert Heywood
1.5
Lots of building work going on - with the result that there is one restaurant open to serve all passengers, limited space to sit and poor shops. Service at the one restaurant was slow, although the food was good. Like the ability to but Duty Free on arrival. May be better when all the work is finished but at present, just awful. You're expected to check yourself in but the signage for this is non-existent
Date
27.03.2015
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Mani Karason
4.5
Very Good Airport,As We Went To Manchester I Went To The Bar At The Windows To See Some Icelandair Planes.We Went To The Gate Early And Then We Boarded. We Pushed Back 1 Minute Before Departure And I Was Happy. When We Went Back We Were Delayed By 15 Minutes After Schedule Because Of Those Stupid British Taxi Delays And The Baggage Claim Was Great. One Of The Best Airports To Go In
Date
20.10.2014
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Luis Gambetta
4
This is a small but very nice airport. Immigration is usually fast on arrival (the biggest plane that youll most likely arrive on is a 757 so not that many people) On departure the line is also very short. The wifi was fast and free which is good. They are also currently revamping baggage claim so it should be improved (I never check bags so I cant truly say how it was)
Date
07.08.2014
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Vetle
4.7
I really like Keflavik. It has a perfect size, very easy to navigate and you will find everything you will need in the stores. The staff is also very kind and nice. But keep in mind if you're flying there that Keflavik is more than 40 minutes by car from Reykjavik
Date
26.06.2014
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Keith Choi
2.5
2 lines for security check. It takes too long to pass through all the passengers in time, especially since it takes a while to transfer flights. Really really long walk between the gate and arrival. The check in was very easy (almost all automated)

Inside, there's almost no restaurants or place to buy food.
Date
08.06.2014
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clau
3.8
Getting to the airport can get difficult and expensive if you do not plan your coach trip in advance. Whilst check-in is nice with IcelandAir, low cost airlines share a couple of desks in one corner, where it gets very crowded. Security is fast, as well as passport control. Free, good wifi available. The duty-free shops and food retailers are quite expensive, more than in Reykjavik's city centre.
Date
01.06.2014
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FighterMan
4.3
This airport is extreme like all island is. There can be no flights in 4 hours, or 12 in one hour. Nice looking, clean, not too crowdy, with great duty free zone and departure area. All planes served with jetways. Heaven for 757s lovers. Unfortunately very expensive and no public transport into it.
Date
25.05.2014
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Birgir Hans
3.8
Small, good and modern airport.
I use atlest 4 times a year and it just gets better each time.
Very good Duty Free shop, and on average pollite staff. Good free Wifi and the Iceland Air lounge is pretty nice (has just been refurbished, the old one wasent that nice)
Date
05.05.2014
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Alex
4.5
Nice and cozy, could have been nearer to Reykjavik..
Date
13.12.2013
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Michael Hultmann
3.8
Lille airport, men meget billigt
Date
01.09.2013
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Greg
2.7
Once you land in Keflavik - you have to go through security crap just to get out of the fucking airport. What a piece of shit fucking place.... And they actually grope you all over!!! It's worse than the fucking TSA in the states!!!
Date
21.01.2013
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Jonny Luter
4.8
Very impressed! Nice airport and no large queues!
Date
25.10.2012
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Sebastien Kapps
4
Great airport with cool shops, enough seating and spacious. Gates are a bit far flung and boarding areas are a bit narrow but waiting areas are superb.
Date
05.08.2012
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Stefan Harus
4.5
A small big terminal. Nice shops, cafeterias but very crowdy and limited gate-areas. Slow computers at the gate. Why not just show the EAN-code on the boarding-pass to the computer and not feed the facts manually??
Date
18.06.2011
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