Reviews Liverpool John Lennon Airport

Reviews Liverpool John Lennon Airport

3 from 34 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
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Thibault Grange
2.3
Don't forget to buy a sealed plastic bag for liquids before getting to security. I had one but too big (not much in it though)and I had to pay for another one.

30 minute free Wifi
Date
26.11.2018
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James malloy
2.2
Liverpool airport to me seems a budget type airport, I arrived at Liverpool airport last December, claiming baggage took well over an hour, and to disembark from the aircraft, we was kept waiting almost 20 minutes for ground staff bring steps, so we could disembark from the aircraft... Today's experience wasn't as bad as last December, but still, we had to wait almost 10 minutes to disembark, because only 1 ground staff we could see, as for the baggage reclaim, we had to wait around 25 minutes... So I feel it the norm for Liverpool airport, budget service passengers receive.
Date
06.03.2017
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Nick
2.3
Parking price is extortion (price of parking for one weekend is almost equivalent to what you pay for 10 days at Manchester airport). Even if you get a friendly person to drop you off, you have to pay drop off charge which is something I have encountered ONLY at this airport. Considering it doesn't offer any exclusive destinations or airlines, I will avoid LPL airport.
Date
17.01.2017
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James malloy
2
My flight arrived 10 minutes ahead of schedule, but we had to wait on the plane for the ground staff to position the steps, the passport process was far more strict forward and boarder staff was efficient, but when we went to collect our baggage, we had to wait well over 1 hour, no baggage officials came to us, it was only when passenger went to lost/damage baggage desk, to inform them, non of our baggage had been unloaded onto the belt, resulting many of us missing our onward transport connection journeys and stuck and the airport for 2-3 hours, because of Liverpool baggage handlers,
Date
20.12.2016
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James malloy
3.3
Liverpool airport likes to shout about how nice the airport is, but it not much different from stansted airport, basic and vast empty space, and the facilities, are also basic and much is over priced.
Date
18.12.2016
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john clayton
2
Everything at this airport costs money, 2 GBP to even drop off or pick up passengers.
Lots of charity (and others) blocking your way in to either tty to take your money or sell things.
Security unlike anywhere else ever seen!
Airport is grubby
Date
03.07.2016
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Shay
4.5
Liverpool people are really friendly and nice. Be nice back to them :-) .. Unfortunately the toilets were being renovated and the substituted toilets had been damaged to an extent. However this would have been done by fellow travelers so we can only blame the other idiots among our numbers, and not the airport!
Date
10.12.2015
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Colin Burns
4
The Estuary is a nice lounge, not much food on offer but very comfortable and easy to find. No problems through security and bag drop was straight forward with Easyjet. Will definitely use the lounge facilities again.
Date
27.07.2015
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Sean Murray
4
I enjoyed my trip via Liverpool airport very much and thought it was very alike cork airport in terms of size. We took a bus after arrival to Liverpool one bus station which only 30 mins but the bus was quite packed. We were over for a Liverpool match in anfield and stayed in the nadler in the city centre but the hotel opposite the airport would be a better option for a one night stay. The airport was very nice and the services and staff were very pleasant.
Date
18.04.2015
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Kyle Mansell
2.5
Same airport nothing new.... Security is big for an airport of its size so it goes Pretty quick and the self scan barriers are good too as you can scan your own boarding pass to get through nice and quickly
Date
23.05.2014
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Lukasz K Bonenberg
4.2
Its small airport. I found the quck snack by Subway by the entrance much more convenient and economical then dining after security.

Easy access by train, go to Liverpool Parkway and then change to local bus (2.10GPB charge).
Date
30.04.2014
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Kyle Harlow
4.2
Airport is well maintained, however there is no free wifi!!
Date
14.02.2014
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Manchester Aviation
4.7
We didn't even go through customs, but there was mo point coming in from Dublin.
Date
04.01.2014
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Patryk
3
Lotnisko dosyc duze i dobrze zlokalizowane, jednakze jego wnetrze do najpiekniejszych nie nalezy. Glupie jest ukrywanie numerow gate-ow, przez co ludzie tlocza sie pod kilkoma ekranami. Ze scian sie farba zrywa...
Date
06.11.2013
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James Threlfall
2.3
Lovely airport. Friendly staff, good selection of shops, quick security, relaxing atmosphere and probably the best named airport in the UK. I feel much happier and relaxed flying out of here than manchester or leeds bradford.
Date
30.10.2013
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Kyle Mansell
1.7
Awful airports, the gates are porta cabins
Date
01.10.2013
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nicole williams
4.7
love love love, nice airport lovely staff :)
Date
23.04.2013
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Terry Ramsell
1.8
A very long walk from plane to passport control
Date
11.03.2013
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Andrew peter gleave
3.2
good airport but baggage and security was slow
Date
28.10.2012
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Julian
4
Pretty decent airport, better than some I've been to like Cardiff! Very clean and modern
Date
24.08.2012
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George Thewlis
2.8
Nice fairly new alterations and small
Date
09.05.2012
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Joram van Hartingsveldt
2.7
First impression, somewhat smelly. Long walks. Bus to Liverpool centre right outside, good thing :)
Date
17.02.2012
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Roy Williams
2.2
Looks very tired and not enough seating for passengers awaiting transfer to Manchester as aircraft had been diverted. Toilets were a disgrace.
Date
08.02.2012
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Alex Heard
2.5
Ridiculously long walk to customs, the bus didn't even take us half the way there!
Date
08.12.2011
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Nic Winter
2
Airport fairly empty at this time
Date
20.11.2011
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Rachel Whitehouse
3
Security was *much* quicker than anything I've experienced recently
Date
02.11.2011
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Joe Mills
3.7
Transport Links are very good indeed and the airport and its local area was in very good condition. Liverpool looses a star because i had to stand at the gate 20 minutes waiting for boarding as there were no seats available.
Date
31.10.2011
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Cameron Scott
4.2
Delay in customs letting flights that landed behind us in front of us at passport control
Date
09.08.2011
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Iga
4.5
Liverpool John Lennon Airport is a airport with good facilities and well schooled staff. Although i take away one star because of the organisation of the airport.
Date
30.06.2011
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Pete Green
2
Open to the elements at flight arrivals due to UK Border backlogs
Date
12.06.2011
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Peter Hyndman
1.7
what a joke customs and imigration. JLA need to spend some money and modernise to small for the amount of pax that pass through.
Date
06.04.2011
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Pawel Wujec
1.7
flight overbooked. long argument
Date
19.03.2011
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George Smith
3.3
Lovely airport which was rather quiet
Date
17.02.2011
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Russell Edwards
2.2
Better now that it has been extended, but lacks airbridges.
Date
05.02.2011
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