Reviews Manchester Airport

Reviews Manchester Airport

3.1 from 255 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.1
Sort by
Rating
K_sparks
2.8
Terminal 3 at Manchester is in serious need of updating, due to the amount of tourists and flights the terminal is constantly crowded and you?ll end up sitting on windows as it?s absolutely packed, but the service of the staff is excellent.
Date
24.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Caitlin Carty
1.8
Terrible security unlike anything I've ever seen at a UK airport: they made me go straight through the body scanner rather than through the general metal detector, and were really rude when I asked why. I never got an answer.
Date
18.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
vitichris
2.2
Horrid, crowded, labyrinth of an aiport where I have have yet to see a cattle market in worst conditions.
Well worth avoiding this rubbish tip
Date
16.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
vitichris
2
Small, cramped, noisy, claustrophobic and poor ventilation with stench of sweat and fried food. I will avoid this airport at all costs - horrible experience and it was not at a crowded time!
Really is this the best that can be done?
Date
16.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
KostasAmp
1.7
Horrible airport. 100 people in the security waiting for their items inspection. I was there for 1 hour in the security to check my jacket!!!
Date
07.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
StuNoo001
2.3
Manchester Terminal 2 is setting the standard in what can be a disappointing international airport. Hopefully, better to come from 2020...
Date
05.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Steve Pickering
3.8
Roads were closed around the airport which made it hopeless to use GPS to find the rental car return. Some anxious moments.
Date
05.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
2.2
Still the worst airport in the world, security takes an age and the airside resembles a cross between a bus terminal and a shopping centre.
Dep time of 1110, actual time around 1330, spent over two hours on the plane at the gate in Manchester. Not much information from the flight deck, apparently a leak was discovered and repaired however the engineer didn't bring paperwork, not KLM's fault (neither was the bad weather at Schiphol) however why did the engineer not bring the paperwork OR why couldn't someone else bring over the paperwork saving time. This should be reviewed for learning points. Luckily on this occasion I wasn't making a connection but most of those on board missed theirs.
Date
01.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Steveb
4.3
Quite a long walk to immigration, but no queues so through quiclky then had a 15-20 minute wait for our bags
Date
28.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Steveb
4.8
Checkin was quick and security quite at 1pm
The lounge was busy but there were enough seats to sit and relax prior to our flight
Date
28.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
2.3
Baggage takes an eternity even at 1900 with hardly any flights in.
Toilets are disgusting and immigration a joke.
Date
23.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
1.7
Manchester is still the worst airport in the history of Man. If they could charge for the air you breathe they would. Security takes and eternity and uses tech from the dark ages (AMS scan everything inside your bag in one go AND you can take bottles of liquids through, they just pop the bottles in a small separate scanner), stay away from the wi-fi as it's a data mining opportunity of the worst kind which spams you with adverts.
Date
23.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
mauiozo
3.3
Be prepared to pay ?4 should you be dropped off. If you're there longer than a mere 5 minutes, that ?4 becomes ?25
Date
22.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
VLMan
3.5
A very good airport serving the northern region of England, with lots of international flights around the world. Great duty free area managed by Biza with very good deals. They also provide the 'collect on return' services for European travels.
Date
16.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
stanian
2.5
Very Long queues on this occasion for Passport control. Security were not very nice and caused me to lose charger for sat nav when i had to take every single item out of back as they had spotted a small jar of Tiger balm in bottom of bag which i forgot to put into clear plastic bag. When i tried to claim the item back on my return They trie to charge me more than the item was worth to get it back. Nothing But theft.
Date
09.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
2.2
Awful place, arriving at the passengers to/from railway station still have to navigate the waiting time at the three huge lifts.
Security is a joke, takes far too long compared to other places on the globe.
Flights always depart late because Menzies/Swissport staff don't care. At the gate three of them were sat around eating crisps.
Date
02.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
1.8
MAN gets an extra star today as I didn't have to wait long at the carousel, only a couple of mins after getting there and bags were through quick no-one waiting for theirs to appear.
Still not a patch on KIX though.
Date
02.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
James McAndrew-Smith
2
A hellish shopping centre masquerading as an airport. Claustrophobic, poorly laid out, with as much floor space devoted to shops as possible. Limited signage makes moving around more challenging.
Date
28.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Ibirdball
3.2
A fast-growing airport that is in need of modernisation - which it is doing. Security make you take off and separate everything and Terminal 1 is the most cramped airport terminal I have ever been in. Despite this there are fantastic shopping facilities and relatively quick ways of getting to your gate.
Date
21.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
weeRobi
3
Baggage took quite a while coming off. Missed train to Crewe, had to wait another 1 '/2 hours for next rain.
Date
10.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mikey
3.2
Security was actually OK this time, they didn't send us downstairs. T1 is just getting very overcrowded during the morning wave now though, especially at the EasyJet Check-In Desks and in the main Departure Lounge. Hopefully things will get better again when the next phase of T2 opens.
Date
04.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
StuNoo001
2.2
Being a local hub Manchester needs dragging into the 21st century rather than being used as a cash cow by the local authorities. Manchester airport is an embarrassment considering the amount of sporting culture in the North West of England.
Date
02.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Juergen Salrein
1.7
Slow check-in as it took them ages to have my documents checked. Security lines are also not working efficiently.
Date
25.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
_orlandoln
1.8
Overall , check in was slow , security was quick and speedy , airport is always dark and dirty . We were waiting on the stairs during boarding . Needs improvement
Date
23.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Magdalena
1.7
I fly a lot but Manchester airport was terrible!!! Very badly marked illegible and poorly constructed.Everything was very badly controlled by luggage ... The woman was very malicious and she screamed after she opened my vanity case without telling me about it and threw away all things like toothbrush, tampons, eye shadows (dry items, because others were apart inserted in a plastic bag) Nobody behaved like that at any airport...terrible experience!!!!! I do not recommend it to anyone!!! :(
Date
03.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
1.8
Consistently the worst airport I fly from and I've been flying since 1981.
You pay to drop off, to weigh a bag, ?2 non returnable for a trolley, no drinks fountains and if they could charge for oxygen they would.
Date
23.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mr M
2.3
Waiting forever for bags from a Dash-8, you'd think we were on an A380, in the time it takes the bags to arrive at KIX I'm off the plane through immigration, bag picked up, through customs, bus ticket bought and on the blower to the wife telling her I'll be home soon.
Awful airport.
Date
23.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
f_andersen1980
2
Worst airport I?ve ever experienced. Did not find one single thing working in an organised or clever way. Security check was most likely the worst part, operating by rules nobody else are working according to. Even with my Fast Track access it took forever!!
Gate assignment coming late, and huge lack of information in general...
Date
20.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
carlanthony24
3
Was due to travel 19/05/2019 on BE874 but due to Manchester Airport experiencing a power outage and no fuel my flight was cancelled and Flybe rebooked be for the same flight the next day.
Date
20.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Dave Brown
2
Overcrowded, understaffed and over priced. You need a mortgage for 2 breakfasts.
Not enough space to swing a cat but if you?ve endured security the cat would have died of starvation anyway.
Date
19.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
samdavies09
3.7
very good airport flown from here a million times just a shame that there was no wifi or it was not working apart from that absolutely wonderful terminal 2 cant wait to fly through the new pier
Date
19.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
CSquared
2.5
Immigration was a nightmare. Border agent told me I wasn't welcome in the United Kingdom because I was too disabled and shouldn't be coming there.
Date
17.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
carlanthony24
4.7
Third time coming through Manchester terminal 3 and security was much better 10 minutes and was done
Date
12.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
carlanthony24
4.3
This time going through Manchester airport compared to last week was better but security still a bit slow
Date
06.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
matthewdoesmc81
4.3
Manchester airport is such a great airport and it is very easy to get around also there are plenty of facilities and big windows to plane spot!
Date
05.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
carlanthony24
4.3
Security was slow. Member of staff said a lot of the bags going through the scanner so was slower than usual. Member of security asked if i had any chargers or anything I mentioned I had my phone charger and a mug in my bag which she said is fine to keep in my bag while it goes through. I go through the scanner after and once my bag appears I find the small part of my bag where my charger was kept was open when it wasn't open before. Surely if she wanted to have a quick look before the bag was put through the scanner she could just call me back and witness her search it.
Date
28.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
jacobhazley
4.3
At immigration my face was not being recognised by the systems that Manchester have in place, however, the staff were very patient while i tried to get this to work and after the staff made me feel very comfortable and laughing about this with me. The best ever immigration staff i have encountered
Date
13.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
jacobhazley
4.8
The staff (especially at check in) were extremely helpful and polite was a great start to the holiday
Date
13.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
martin hughes
3.2
Manchester airport is really very poor now, especially with the added insult of drop off and pick up charges. It's main raison d'etre seems to be the duty free shopping mall, the onoly part of the airport where much attention seems to have been paid. Can't wait for the new terminal to be opened. Have to say it was a breeze getting through security on this tuesday afternoon though. Very few other passengers
Date
03.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
hamza2004
4.2
Border force was quite slow , as there were queues

The baggage claim was extremely slow and took us a long time to find baggage
Date
01.03.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
hamza2004
4.2
The check in and boarding was good

The lounge was amazing and felt like a shopping centre

The toilets were in every corner

However , the gate was quite far !
Date
01.03.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
hamza2004
4.3
I would recommend travelling from Manchester

The check in was quick and boarding was quite fast

The staff are absolutely kind and welcoming
Date
01.03.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
tuiairways757
3
American Airlines check inn staff were absolutely useless our flight was cancelled and they wouldn't even sort us a replacement flight.
DON'T FLY WITH AA.
Date
22.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
EnglishSwede
2.2
Seriously, what 20 years ago was the pride of the local community (a community-owned airport) is not just chaos. Long long waits for security. Consistent.y And even when it doesn't look crowded, they have possibly the most inefficient security of any airport I have ever visited. All business processes are designed to help the airport and their shareholders. Nothing is really designed for passengers. From luggage trolleys to the bus for car rental. Just painful.
Date
18.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Gerryatric
4.8
We travel down to Manchester from the Lake District, it's easy to get to, parking, if pre-booked, is very reasonable, we also book the 1903 lounge which includes fast track through security. Our flight this time was from Terminal 3.
Date
18.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
martin hughes
2.3
Manchester feels like a very tired airport nowadays. Only the duty free sales area looks as if much care has been taken. Add to this the ridiculous drop off and pick up charges for an overall underwhelming experience
Date
06.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Zac
4
Surprised at how fast immigration was today very impressed. Not having to wait in line for long is a plus. Manchester is getting better
Date
06.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Michael_KATL_Spotter
4.7
The airport workers were very friendly to telling us the directions and places of Manchester Airport.
Date
02.01.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Bryan
1.8
Departed from terminal 1 seemed chaotic and lack of signage Lowe ceilings makes it feel very dull not enough seating at gate or duty free on the plus side all airport staff very Friendly and helpful
Date
21.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Erik
1.8
Terminal 1 is trash. Ugly, old and not built for the amount of passengers. Security took an hour. Lounges are packed and unpleasant.
Date
06.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FAQ

No questions

Get an answer from our members