Reviews Newcastle Airport

Reviews Newcastle Airport

3.9 from 35 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.9
Sort by
Rating
Steveb
3.8
Arrived with a few other flights and parked on a remote stand
The bus to terminal had to wait 10 minutes for someone to come and open doors to let us in the terminal
Date
28.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Allen Hurst
3.8
My home airport - i know where everything is and I like it. Plenty of food places - plenty of shops. Good communications - plenty of departure boards. Good sized departure lounges but with the planes getting bigger it was standing room only on our departure. Overall a nice medium sized local airport.
Date
11.09.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Adam Tinning
4.3
Brilliant airport. The lounge is absolutely fantastic, and surprisingly, Security, Immigration and Customs do not take that long, which is really good. The terminal facilities are just beyond words, as they are really really good. The food at the airport is really nice/good too.
Date
17.05.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Paul
4
My last trip from Newcastle to Dubai business class. As expected very smooth check-in, fast track through security and had use of the Aspire plus lounge which needs to learn lessons from Changi and Dubai airports plus the BA lounge at Newcastle for service. Arrival back from Dubai was smooth and trouble free.
Date
06.04.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jonathan Winton
4.7
I still find Newcastle the best airport in the UK to fly out of. Security is very simple to get through, and with the recent transformation of the inside of the terminal and the addition of better facilities it is definitely a great regional airport with amazing choice for the passengers it serves.
Date
19.02.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Allen Hurst
4.2
Use my local airport a lot for work and holidays. I often compare it with others and it's great, security is tight but human and the facilities in the departure lounge are excellent. Perhaps better location of the departure boards would help but overall a nice place to travel from.
Date
04.12.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Goofy99
1.5
Rubbish variety of shops etc. Long queues everywhere from check-in to security to the toilets. FLY FROM EDINBURGH INSTEAD, it has much much nicer facilities etc. Edinburgh has shorter queues and a nicer and better variety of shops to name a few better things about Edinburgh.
Date
01.11.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jonathan Winton
4.7
Fantastic airport. Cant beat it at all. Services absolutely great. Always up to my expectations and in some cases go way beyond them.
Security is quick and very prompt. If you havent used the airport I would highly reccomend it to anyone
Date
26.10.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jonathan Winton
4.7
One of the best airports in the UK for ease of getting through. Friendly staff and wow I love my local airport. Great selection of outlets and also of cafes and a beautiful views comes in at an affordable ?2.50. Love it
Date
28.07.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin Wiggham
4.7
Very quick as per usual, friendly, quite quiet as the morning rush was all but over, very nice experience, new extension looking good, kind of proud to call it my local airport again. Not many improvements I can think of except that it definitely needs free wifi, or at least some kind of convenient wifi, didn't use the lounge but walked past the new Aspire Plus lounge and it looks absolutely amazing. Used the Metro to get to the airport and that was also very convenient, less than half an hour from Gateshead, straight into the terminal building. Airport only needs some more long haul routes now, and more convenient EU city routes, hopefully then more people will start picking it over other airports like Manchester, Leeds, Edinburgh and Glasgow. Definitely an airport with potential and I look forward to using the airport again in 2 different capacities, flying on a leisure flight to Rhodes in July and then flying out on Emirates to Dubai on the way to Thailand in August.
Date
28.06.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
martin schutt
4
The baggage reclaim was the fastest I've ever had, but it was not in the peak time. Maybe 3 minutes after the deboarding has started my bag was already there. The Metro connects the airport with the central station in 24 minutes, wich is ok. I had no queue at the check-in, many staff for only a few passengers. Security check was fast, some passengers were allowed to use the fast lane to increase the efficiency. But I can imagine that there is chaos during peak times.
Date
17.04.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alex Heard
4
As it was out of season for Newcastle Airport, the airport was quite quiet with only a few flights scheduled to leave in the afternoon. Security check was pleasant and efficient, and there was a great selection of shops - there were fewer restaurants than during previous visits as part of the terminal was under refurbishment.
DO: check Boots for cheaper drinks too take on-board.
Date
12.03.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Graham Legg.
2.2
Being my home airport, I could be biased. I have always got through security and immigration without delay. Yes the departure lounge can be busy especially when the 777 is departing in summer. But, much rather Newcastle than Heathrow.
Date
26.11.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Adam
4.2
Off the aircraft and onto the metro within minutes (hand luggage only)
Date
22.11.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
David Webster
2.2
newcastle is a great airport/hub. the north east would be fuxxed without it
Date
22.09.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Charlie Watson
3.5
Slow as usual with the ground staff and an awful remote spot on the apron.
Date
10.09.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alan Gray
3.2
Its OK. Queues can be long for both security and immigration. I have never managed to avoid a long time in departures. Is this a ploy by airport management to add to the huge revenues already created by enormous parking charges?
Date
01.08.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Adam
4
Waiting time for passport control poor
Date
31.07.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Paul
3.8
Good airport but you can wait a long time at immigration control if you happen to arrive at same time as Emirates flight also baggage reclaim can take ages. There appears to be no wi-fi unless in executive lounges.
Date
17.07.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin Wiggham
4.7
Very good service etc even very early in the morning.
Date
04.06.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jack
3.7
Great service from check in till boarding. Shame most of the facilities were closed, luckily the bar was open!
Date
17.05.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin Wiggham
4.3
Once again very comfortable and accommodating for 05:00 in the morning.
Date
08.04.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Fish Bone
4.5
Horrendous security queue, ?1 for a plastic bag! V good duty free tho and good sized lounge
Date
10.12.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin Wiggham
4.8
Very good, immigration queues were long but managed well, apart from the grumpy cow directing you to the desk.
Date
26.10.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sean Rae
1.7
nice service at newcastle past sucurity, lots of shops and a really nice view of the planes.
Date
08.09.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin Wiggham
4.5
My local airport, very customer friendly, clean and a hassle free experience for everyone. Would have been 5 star however the main reason it wasnt 5 star is the lack of a viewing area and also the new security area isn't.
Date
14.08.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
conall larkin
4.3
best airport love it few there bout 40 times in the past 12 years i love it !!
Date
27.07.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Robbie Simms
4.5
My local Airport, maybe a little biased but always quick and clean. New expansion has eased security waiting times.
Date
21.07.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Callum Richards
4.8
The best airport in the world by far.
Date
09.06.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
flybg
3.7
fin flyplass!
husk a bli ferdig med bagasjen for lunsh :P
Date
22.05.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
joseph wilson
1.5
i feel clad to have that airport close to me
Date
17.05.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
James Slater
4.5
The Best Airport Ever. Clean, Modern, Fast, Relaxing!
Date
16.04.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Horia
4.7
the airport is to be extended soon apparently
Date
02.10.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Lewis Morris
4.2
Newcastle is a good airport but always seems to have large lines at security.
Date
19.09.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Thomas Emms
4
Home airport, was still undergoing some building work
Date
10.12.2010
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FAQ

No questions

Get an answer from our members