Reviews Tokyo Haneda International Airport
Sort by
Rating
I like Haneda airport. It's fairly easy to get to by train from downtown Tokyo and check in has always been quick and painless. The lounge is good but not great.Good selection of shops selling the usual high ends goods as well as Japanese souvernirs
- Date
- 01.03.2019
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Easy access to the airport on the subway. The observation deck is amazing. Check in quick and easy. Very friendly staff. Security and immigration was fast as was the Duty Free check. Nice restaurant overlooking the departures hall. WiFi free and easy to access.
- Date
- 27.10.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very busy but very efficient airport with plenty of quality facilities to occupy the waiting traveller
- Date
- 20.10.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Though I really love Haneda International Terminal, it gets terrible when taking a late flight. Most restaurants and shops closed before 10 p.m. and the only lounge (I know) with shower closed at 1 a.m.
- Date
- 17.08.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Baggage collection took a bit of time, free baggage home delivery service (credit card benefit) only in Int terminal
- Date
- 22.07.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very efficient and clean Airport but
1) Need to walk for a long distance from arrival to immigration and baggage claim (Travelators are there but still it is a long walk).
2) Shower facility (Paid / free) not available which was a bummer.
3) Was hard to find eating places :(
1) Need to walk for a long distance from arrival to immigration and baggage claim (Travelators are there but still it is a long walk).
2) Shower facility (Paid / free) not available which was a bummer.
3) Was hard to find eating places :(
- Date
- 03.07.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Haneda domestic terminal 1 is easy access to boarding. Not so far distance between check in counter and boarding gate..
- Date
- 05.02.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Easy access from Downtown Tokyo - much better than the long trip to Narita International.
Nice and modern airport - large convenient, but somewhat crowded business lounges.
Nice and modern airport - large convenient, but somewhat crowded business lounges.
- Date
- 21.01.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
International terminal was new, clean and easy to use (once you get to from Dom terminal). Lounge was nice also, curry was delicious.
- Date
- 13.01.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Great airport! Organized and quick and lots to offer! Don't miss the secret Kaiten sushi as well as the Observatory Deck!
- Date
- 25.12.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Customs were a breeze and very thorough. Airport facilities were clean and free of any waste. The only trash cans are found in restrooms just as a note.
- Date
- 04.09.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Best Airport ever - all on same floor and trolleys can be taken down to the rail tracks in elevators seamlessly.
- Date
- 12.07.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
going to airplane by bus.
I ate Premium class meal(1800?). it was delicious. but I think it was expensive. I'll try one more time in next time.
I ate Premium class meal(1800?). it was delicious. but I think it was expensive. I'll try one more time in next time.
- Date
- 30.06.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very nice outside observation deck on top floor that can be easily accessed. Many choices of restaurants and shops.
- Date
- 29.05.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Haneda is a great airport. Small, easy walk from plane to baggage, through immigration/customs, and to a cab. Great location to Tokyo, easy train into Tokyo Station, short distance compared to Narita. A better choice when flying to Tokyo.
- Date
- 07.05.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Free wi-fi and works fine. Security check fast and easy (no shoes off, 3 gates open even with less than 10 people waiting).
- Date
- 09.02.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
One of the five star rating airports in the world,Clean and Quiet.
Friendly staffs and immigration officers,always smile on their face,really impressive!
Observation deck is awesome too.
Friendly staffs and immigration officers,always smile on their face,really impressive!
Observation deck is awesome too.
- Date
- 04.02.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Really pleasant airport with short queues for check-in, security and immigration. Easy access by monorail. Pleasant experience all round.
- Date
- 27.11.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Loved the ambience of the 787, large windows, and touch free toilets. Was slightly disappointed with the noise levels within the aircraft cabin. As usual with JAL, the cabin service was efficient and friendly. Haneda Airport is much more convenient to reach than Narita Airport.
- Date
- 15.10.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
This apt. is mainly domestic operation, but increasing int'l as well. Int'l terminal has expanded due to improve air traffic last year.It takes approx.30min.from central Tokyo, I recommend if you gonna to Narita apt., Keikyu-line is recommended.
- Date
- 06.09.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Haneda Airport's duty free stores had extremely long queues which made buying them a race against time when you do not want to miss your flight. In addition, the airport also had adequate F and B choices but I would say that the airport seems small for current capacity.
- Date
- 22.02.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
When arriving on Haneda International Terminal, we need to consider a 20 minutes shuttle to get to the Domestic Terminal. I arrived from France and I needed to get my luggage and re-check it in again.
- Date
- 16.01.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Excellent service arrived at airport by monorail,good lounge and japanese courtesy like always.
You get off from monorail just short walk and you are direct inside the airport.
Ana lounge is very big and comfortable.
Cristian from Italy
You get off from monorail just short walk and you are direct inside the airport.
Ana lounge is very big and comfortable.
Cristian from Italy
- Date
- 06.01.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
The new international terminal is more than perfect, with great accessibility from the city, esp. monorail platform directly linked to the departure floor. Terminal building is perfectly clean, new, and even modern. ANA lounge is flawless, with its great food selection and view for the airplanes.
- Date
- 06.10.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
I used it as transit airport from domestic to international. Bus connection between the two terminals. No check-in or security check procedures (being in transit). Very quick immigration. Clear orientation.
- Date
- 16.09.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
New international terminal is excellent. Good accessibility only minutes from the city centre as compared to Narita so this will definitely be my choice for future flights into and out of Tokyo. Also means cheaper train rides into town. Japanese-style food street above the check-in counters and shops provide ample opportunities to stock up on last-minute souvenirs and goodies, while avgeeks can head to the observatory for aircraft spotting.
- Date
- 21.06.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Tokyo Haneda airport has two domestic and one international terminals. JAL is on the Domentic Terminal One and ANA is on the Domestic Terminal Two. You need to take a shuttle from either domestic terminal to the International Terminal. The airport has four runways and open 24 hours, though the domestic terminal will close during 11pm-5am JST.
- Date
- 04.05.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very swift operations. Airport is nicely connected with train service to the city.
- Date
- 05.11.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Beautiful! Was super excited to see the international terminal for the first time. Lots of natural light and beautiful architecture. Lots of conveniences and shops to look around, as well as an excellent outdoor roof deck for airplane spotting!!!
- Date
- 30.07.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Difficult to get to for early morning flights (had to pay for a really expensive taxi) but decent airport overall and location is convenient if you aren't trying to get there outside of subway hours
- Date
- 12.07.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Brilliant, just brilliant. Europe, take note.
- Date
- 23.07.2012
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
FAQ
No questions
Get an answer from our members