Reviews Vienna International Airport
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2+ hours' waiting time for the luggages - no information, no help, no paper issued by ground handling. unacceptable!
- Date
- 02.01.2020
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Access to the airport is perfect, great connection to highway. I actually didn't like that check in desks were in different terminal building than the departure gate was. Quick check in with 3 desks.
System of security is twisted, absolutely! Before each gate is security point, no logic for me, employees seemed they do not want to work, opened security 50min before departure, not enough!
At this terminal, I found one food service, more or less with baguettes and muffins.
System of security is twisted, absolutely! Before each gate is security point, no logic for me, employees seemed they do not want to work, opened security 50min before departure, not enough!
At this terminal, I found one food service, more or less with baguettes and muffins.
- Date
- 06.12.2019
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The airport is reasonably close to the city and it is easy to get there. Reclaim and Immigration (as well as luggage handling on arrival) are among the most efficient I have ever seen. Unfortunately the newest terminal (Terminal 3, opened in 2012) is a very badly designed terminal. Very modern and effective airport.
- Date
- 28.11.2019
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The airport is reasonably close to the city and it is easy to get there. Checkin and security (as well as luggage handling on arrival) are among the most efficient I have ever seen.
Unfortunately the newest terminal (Terminal 3, opened in 2012) is a very badly designed terminal. Waiting lounges are waaay too small, no toilets close to the gates (if you have a gate at the very end of the terminal, you have about 200m to the next toilet, which is only reachable via stairs), and the colors are completely unfriendly. The older terminal 1 is by far the nicer terminal.
Unfortunately the newest terminal (Terminal 3, opened in 2012) is a very badly designed terminal. Waiting lounges are waaay too small, no toilets close to the gates (if you have a gate at the very end of the terminal, you have about 200m to the next toilet, which is only reachable via stairs), and the colors are completely unfriendly. The older terminal 1 is by far the nicer terminal.
- Date
- 23.11.2019
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Air Lounge at Terminal 3 is average compared to airline dedicated lounges. If Qatar had their own lounge there, it would be a much better experience. Air Lounge is shared witha few airlines and this drops the standard a little.
- Date
- 22.10.2019
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Austrian lounge was very busy, not the best layover I have had. Reasonable selection of food and drink, and if it were not so busy there would have been great apron views.
- Date
- 20.10.2019
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I?ll say Schwechat is my favourite airport. Always really happy to take off and land in Vienna. Very modern and effective airport. A lot of very good options to fly from Vienna. I love airport facilities and its connection to their customers. Also services like check in and security check is quite fast and you can always meet nice personal with the smile on their faces working for you.
- Date
- 20.10.2019
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During my connection, I had to go through security twice even though I was on air-side. I will avoid VIE at all cost! Really badly designed medium size airport.
- Date
- 06.10.2019
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Very nice airport. Always a pleasure to depart from VIE. Nice architecture and simple orientation. Fast security check. Very nice restaurants and shops in duty free zone. Haven?t tried lounges yet but I hope I can sometimes. :)
- Date
- 21.09.2019
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Very good and easy access to the airport by train if flight departs/arrives during the day (8am-10pm), 4 trains per hour from Vienna Central Station (Wien Mitte) plus 2 more from Main Station (Wien Hbf). During the night, unfortunately there are no train nor bus services, which is totally not understandable. New terminal (T3) is too dark, has way too little seating in gate areas and only few shops and restaurant, surely not sufficient for an airport of 30 million pax per annum. Wifi is free and works quite well. Baggage claim area can get overcrowded at times, is too small for the size of the airport. Also, only very few shops/restaurants at arrivals.
Concourse D for non Schengen flights (T1) is nasty, however will be refurbished next year.
Concourse D for non Schengen flights (T1) is nasty, however will be refurbished next year.
- Date
- 07.09.2019
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I arrived from Serbia, got through passport check, then wanted to go to F gates, took like 25 minutes, had to take the bus transfer, although my friends with non EU passport got there in like 15 minutes without bus transfer. Transfer guy asked for boarding pass which I didn't have because I was booked on the flight by Air Serbia after cancelled flight.
- Date
- 27.08.2019
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Nice, clean airport with good markings (instruction arrows). Low cost airlines have check-in in, let's say, slightly less reachable area, behind the landside road in front of the terminal building. But that's no surprise in compare to other airports, too.
There is enough of seating in terminals but I would also appreciate something softer, more comfortable for night waiting, which you will not find here.
Transport between the city of Vienna and the airport is high-level by modern green CAT train. It takes 15-20 minutes. Price over 10?.
WiFi on the airport works well and you don't have to sign up anywhere to connect.
Most of toilets are downstairs, what may be a problem for less mobile persons.
Information desk was hard to find for me.
The styling of the airport is quite dark, what may some people don't like.
There is enough of seating in terminals but I would also appreciate something softer, more comfortable for night waiting, which you will not find here.
Transport between the city of Vienna and the airport is high-level by modern green CAT train. It takes 15-20 minutes. Price over 10?.
WiFi on the airport works well and you don't have to sign up anywhere to connect.
Most of toilets are downstairs, what may be a problem for less mobile persons.
Information desk was hard to find for me.
The styling of the airport is quite dark, what may some people don't like.
- Date
- 06.08.2019
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The airport was too far away from the city and the taxi was expensive. Installations were nice and clean.
- Date
- 03.08.2019
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The ground handling (check-in and boarding) could be faster. But I know the whole industry is short on people.
- Date
- 12.07.2019
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Vienna Airport, although quite new, is a little cramped and crowded. Small corridors and the lack of daylight and open space is not really state-of-the art for a newly build airport. On the other hand, it's one of the few airports that can handle changing times below 45 minutes perfectly without stressing the passenger. Immigration is well organised and baggage delivery is one of the fastest I've seen on and international airport of this size.
- Date
- 19.06.2019
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Routing is a bit weird. Prices of food and drinks are over te top, Cakes at de Demel shop are from excellent quality.
- Date
- 14.06.2019
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Skylink is a mess. Badly planned, badly executed. X-ray Scanners directly before the boarding gate prevent you from taking your bottle of cola onto the flight.
- Date
- 11.06.2019
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Nice and clean airport, modern and convenient. However, lounges are usually overcrowded as well as the airport itself. Looks like it needs major extension.
- Date
- 03.06.2019
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There are different lounges for different terminals at the Vienna airport. The one at 3 was nice, but the heating was a little too much. I was feeling hot inside the lounge literally. The attendants are very courteous and the food and beverage quality is also good, though a little limited.
- Date
- 01.06.2019
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We used terminal 1 with C piers. As checkin was done online and we had only hand luggage, we went directly to security check. This was quick, staff was nice. Wifi on the airport is good and quick, there are many shops and facilities there. Generally, we like to travel from/to VIE, one of my preferred airports definitely.
- Date
- 20.05.2019
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A distinct lack of smoking facilities, despite being in a liberal country regarding smoking.
F-concourse of Terminal 3 has only one smoking area, and it's at the very end of the terminal building.
Otherwise all is well at VIE.
F-concourse of Terminal 3 has only one smoking area, and it's at the very end of the terminal building.
Otherwise all is well at VIE.
- Date
- 18.05.2019
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One of my favorite airports. Clean and modern, staff is friendly. Security check is pretty crowded.
- Date
- 18.05.2019
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thats the most worse airport im ever been. the checkin and control is a joke, never had so unfriendly and arrogant people seen in my life before. that will get big trouble for Austrian Airline and the other stuff.
i do now try to never fly again over that airport,. big red X
i do now try to never fly again over that airport,. big red X
- Date
- 14.05.2019
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Qatar crew checked us in after a mere 40 minute wait when there were only about 5 families in front of us. This is in Europe and a 5-star airline, not Ryanair...
The terminal is built in a way, that the security check is right at the gate, so you have no way of taking any of the cheap drinks you can buy inside the airport on-board. WTF!
The terminal is built in a way, that the security check is right at the gate, so you have no way of taking any of the cheap drinks you can buy inside the airport on-board. WTF!
- Date
- 29.04.2019
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Horrendous airport. Most arrivals and departures are being done using buses. The toilet facilities are really scarce and were dirty.
- Date
- 23.04.2019
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Wasn't there for a long time since I was connecting, but my experience was pleasant. Very easy to find your way around the airport and it was not to crowded.
- Date
- 16.04.2019
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Shuttles (buses/trains, both) are overpriced - better to check trains (but not the airport shuttle trains), regular tickets cost only 3,90? what is cheapest way to get to the city and you can buy it in the ticket machine at the airport. They set out from the same station right on the airport.
- Date
- 15.03.2019
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Anfahrt zum Flughafen fast immer eine kleine Katastrophe. Die Stehplatze die eigentlich nur zum Aussteigen gedacht sind sind fast immer von Mietwagen oder parkenden Autos besetzt und somit muss man oft schon mal eine komplette Runde fahren um aussteigen zu konnen das ist absolut nicht ok und fur einen Flughafen wie VIE eine Zumutung... Auch der Checkin und die Gepackaufgabe hat sich durch die Automaten sehr ins negative verandert. Das gibt es zwar in anderen Landern auch schon aber ich finde es nicht ok, dass man Leuten die zb noch nie geflogen sind zumutet, dass sie sich das Gepack selber einchecken und bekleben... Dadurch geht sehr viel vom Service auf den Flughafen verloren vor allem wenn man mal nicht genau wei? was zu tun ist...
- Date
- 10.02.2019
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The transfer was a surprisingly long walking tour and took a thousand turns. Last time was better, so three stars are the average of that.
There's pleasant hangouts, but nothing special or super relaxing.
There's pleasant hangouts, but nothing special or super relaxing.
- Date
- 08.01.2019
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Fantastic airport, great modern design, easy to get to with train service to Wien, amazing facilities and efficient friendly staff. I especially liked the leather lounging sofas at the gates to relax on...
- Date
- 08.01.2019
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Good airport for arrivals, terrible for departures.
There were no food and retail services after we passed security, only a vending machine.
The staff manning the gate were rude and have no clue about customer service.
There were no food and retail services after we passed security, only a vending machine.
The staff manning the gate were rude and have no clue about customer service.
- Date
- 04.01.2019
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Vienna airport can be reached by train, you can take the more expensive CAT train or the cheap S-bahn train to the city center. very convenient.
- Date
- 03.01.2019
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This airport (at least Terminal 1) is missing seats when you can wait overnight comfortly, I mean, there are few but it is not sufficient at all, and since there is huge increase in low cost flights, this should be improved ASAP.
And also, the lack of electric outlets is for cry..
And also, the lack of electric outlets is for cry..
- Date
- 18.12.2018
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Clean and amazing. Passport control was empty with only 2 staff there. Wi-Fi is not the best. I tried watching YouTube, but it buffered every 10 seconds for like 2 minutes. Toilets clean, but the downside is everything is expensive. Being at least ?100 if your going to buy something
- Date
- 30.10.2018
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All in all a great airport. However, transiting from outside Schengen one has to go through the security check again and I have rarely experienced more zealous security checks than at VIE which is rather annoying, especially if you only have 40 minutes transit time.
- Date
- 25.10.2018
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The Terminal 3 is very boring with little things to do. The only place to eat after the security check is Jamie Oliver's restaurants.
- Date
- 15.10.2018
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Avoid if flying to on schengen countries. Tiny rooms after security (which is at gate). Broken toilet, no water fountain. Not enough seating. Garbage.
This happened multiple times. I now have policy not to fly from this airport if I can avoid it
This happened multiple times. I now have policy not to fly from this airport if I can avoid it
- Date
- 24.09.2018
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I liked visitors terrace to watch tarmac and runways, plane taking-off or landing. I was little bit negatively surprised by entrance fee 5 EUR.
- Date
- 21.07.2018
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The Jet lounge in terminal 1 is terrible and extremely small. I had a visit around 6pm, and it is super crowded and I even have nowhere to sit! The service and food quality only meet a fast food store standard, really unacceptable! I don't recommend people to visit!
- Date
- 30.06.2018
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Busbording and unfortunately we had to wait 10 minutes closed at the hot bus because the plane wasn't ready for passengers as it was still cleaned:-(
- Date
- 24.05.2018
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Always happy to fly from Vienna Schwechat airoirt. Modern and clean. Fast security check and very kind check-in agents.
- Date
- 24.05.2018
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It is very easy to get to the airport if you take the CAT train which leaves Vienna every 30min and only takes 16min to get to the airport. The airport has some shops in the F finger, but not many and therefore not a big choice of shopping and eating, and it can cause long queues. The wifi is average but it cannot be accessed in all parts of the airport. There are enough toilets in the terminals. The lounge is quite comfortable and not very small but also not very big, they have a big variate of drinks, but not a very big variate of food. The baggage claim is very clean and the baggage is delivered quickly all the time.
- Date
- 16.05.2018
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Pay attention that they really weigh your hand lugagge before security check! Business lounge for Gates G is a bit small and gets crowded at some points.
- Date
- 24.04.2018
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Modern airport though called for boarding and then waited in a line for over 40 minutes at security as no security staff were there.
- Date
- 12.03.2018
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Getting to the airport is fast and cheap but not clear at all, very hard to find out where and how to pay for the train and which train to take. Needing to be there at 4 AM, we chose Uber, only 30 euros. Airport is so beautiful, lounges are great and everything is perfect.
- Date
- 05.03.2018
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A beautiful new terminal, but with very long ways to walk. This might be healthy but it is not very helpful if you have a short transition time.
- Date
- 21.12.2017
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Vienna airport is great as long as you are flying out of the new terminal (Gates G and F).
If you are stuck in the old one then make sure you are not there early as it's overcrowded and lacks enough seating and restaurant choices. There isn't even a decent coffee shop in the gate area where you can take your coffee to go.
The new terminal is fantastic and it even features really clean sleeping beds if you have a longer connection.
If you are flying out early in the morning but you are taking the last CAT train then you can either sleep at the hotel there or simply go through security and rest on the beds.
If you are stuck in the old one then make sure you are not there early as it's overcrowded and lacks enough seating and restaurant choices. There isn't even a decent coffee shop in the gate area where you can take your coffee to go.
The new terminal is fantastic and it even features really clean sleeping beds if you have a longer connection.
If you are flying out early in the morning but you are taking the last CAT train then you can either sleep at the hotel there or simply go through security and rest on the beds.
- Date
- 19.10.2017
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Be aware, the Austrian lounge for gates G (Terminal 3, non-Schengen) is a really bad joke and basically useless before the 10-11 am departure crowd to the US. Not enough seats to sit, even the restroom capacity is underplanned, queues at the male (!!) restrooms.
Also, as a major design flaw, the waiting/boarding area for G-gates is simply underplanned. There's about 50 seats in the gate area for a B777 plane of 300 capacity... Due to pre-boarding document checks necessary on flights to the US, they try to squeeze people into this area prior to boarding. Really poor passenger flow design.
Also, as a major design flaw, the waiting/boarding area for G-gates is simply underplanned. There's about 50 seats in the gate area for a B777 plane of 300 capacity... Due to pre-boarding document checks necessary on flights to the US, they try to squeeze people into this area prior to boarding. Really poor passenger flow design.
- Date
- 03.10.2017
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Within Schengen (European Union inner flight) the travellers from germany were pushed also 2nd time (first happened in Stuttgart) through the security check unnecessary, with the known that connection fligths with minimal change time can be missed.
- Date
- 26.09.2017
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Vienna is a great airport as long as you are flying on either Austrian Airlines or one of its partner airlines.
If you are forced to fly from the old terminal then get ready for a horrible experience. Not enough places to sit or buy food and drinks. Staff is generally unpleasant and the airport building depressing. There are some windows but it's really hard to see any aircraft due to the design of the building.
If you are forced to fly from the old terminal then get ready for a horrible experience. Not enough places to sit or buy food and drinks. Staff is generally unpleasant and the airport building depressing. There are some windows but it's really hard to see any aircraft due to the design of the building.
- Date
- 21.09.2017
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