Name: Air Canada
Rating: 3.1

INDIEFLYER

5

AIR CANADA,AGAIN,BUT THIS TIME IT HAS DONE WELL ,NO DELAY,NO OTHER PROBLEMS AND THIS TIME I AM TRAVELLING BUSINESS CLASS.

Date: 10.01.2018

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DrewAviation

4.6

My favourite airline. Menu is amazing. Cabin crew are so nice! No WiFi on board. But overall amazing. Amazing noise cancelling headphones.

Date: 01.06.2019

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Norwegianflyer23

4.6

It's an amazing airline although they have to stronger up they're In-flight services for overseas travel, no wifi like why?

Date: 01.06.2019

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timcomalley

4.6

In flight wifi is fast and affordable. I have never had problems with AC and don't know why Canadians rag on them all the time.
need better sandwiches though.

Date: 20.07.2019

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crirob

4.6

Best flight ever. Nice Crew, very confortable seats in business, good food and drinks and a pleasant flight. Would choose it again.

Date: 22.08.2019

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Yoann

4.6

Air Canada express is an excellent short-haul flight airline. Comparing Air Canada express to all the other short-haul flights I have done in Europe, there is more than a gap between european and american airlines. For a 1 hour half flight, we had screen on an Embraer 175. Unbelievable. Plus, the space between the seat are enormous ! You ca literally extend your leg as you want. Moreover, the seat was super large event in Economy class. This flight was perfect.

Date: 14.01.2019

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Dario Maroulis

4.4

Very nice and friendly cabin crew, goog food.
Plane had a lot of space, it was only half crowded.
Enterntainment system was very large and good.

I had a great and relaxing flight and would fly with AC again.

Date: 20.12.2014

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Nick Watts

4.4

There were plenty of films/TV shows on-board. There was no Wi-Fi available. Food was fine (Considering it was Economy Class). The Flight Crew were nice, whenever I asked for something like a drink, they just got it.

Date: 23.10.2016

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YULtide

4.4

Probably the best crew I've ever had on Air Canada. They made it a real pleasure to take this flight.

Date: 21.11.2015

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paisak

4.4

Our flight to Koln via LHR was delayed for more than 3 hours and we coulg have missed our train in Cologne- we went to the Air Canada customer service and the awsome employee changed our reservation and sent us directli to Frankfurt (and further with LH 184 to Berlin) an board the new Dreamliner in the new premium eco class. Very plesant flight:)

Date: 18.08.2016

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BernardoCasa

4.4

I traveled in a new 787-9, the food was nice and there were many movies to watch. I think you kalready know my opinion. Oh, the bathroons in the plane were very good.

Date: 14.07.2019

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Devesh Agarwal

4.4

Good BusinessFirst suites. Good service. Decent food. Very generous alcoholic beverage portions. :)

Date: 04.06.2013

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dgrutsch

4.4

Fantastic crew on this flight, did not miss anything. Food was nice. After main service there where many snack offerings, either from the menu or from an arrangement of fruits and chips in the first row. A flight attendant with fresh water went through the cabin regularly.

Date: 03.05.2018

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Brian Lager

4.4

Excellent and very helpful staff. Went out of their way to help this traveller's. They knew I was disabled and did everything to make my transit through the airport very smooth. Both the ground staff and air crews were very professional helping me whenever I needed it. First class service.

Date: 11.04.2015

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YULtide

4.4

Enormous he avoiding a flight delay that would have meant missing my onward journey. Kudos to the concierge office.

Date: 11.03.2016

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Maximilian

4.4

durchgefuhrt von Air Canada Express

Date: 06.03.2013

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Colin Stepney

4.4

Ducktape on the A320's makes for a sketchy plane.

Date: 29.11.2013

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Felix Nordmark

4.4

Buy on Board menu has some good snacks and comfort food. Wifi is pricey on the airbus fleet but works very well transcontinental.

Date: 27.09.2017

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Austrian72

4.4

Boarding was great, some of the inflight services included: hot towel, hot meal and breakfast, and the crew handed out Ipads. The inflight entertainment was fantastic! The crew was so nice and by far some of the best I have ever had.

Date: 28.09.2019

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graham.xu

4.4

Boarding by zone was very efficient. There was no congestion in the jet-bridge. The service on-board in the same on all North-American routes which means on transcontinental flight is limited however on short flights it is very good for 1 hour

Date: 05.06.2018

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Felix Nordmark

4.2

Ife could use some improvement

Date: 08.01.2014

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Hansel Van Boxstael

4.2

Great service: we had missed a connection flight because of a delay of our previous flight, so we had to take a flight the next day, but Air Canada payed us a one night stay in a hotel in Toronto, plus $160 to eat something!

Date: 25.06.2012

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Rossi

4.2

Good trip, friendly staff, nice meals

Date: 11.07.2011

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Marc Geuzinge

4.2

Flight crew excellent, attentive and caring. Catering was acceptable but not great. IFE is excellent

Date: 18.12.2018

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joe

4.2

Air Canada in my view have improved greatly over the past few years.Their planes are very clean and the crew give excellent service.I have no hesitation recommending them to anyone planning a trip to Canada

Date: 25.04.2015

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Mattijs

4.2

AC just merged with Canadian. We flew a Canadian aircraft.

Date: 30.01.2014

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David Ekbmel

4.2

1 hr delayed. friendly service.

Date: 10.03.2012

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FM

4

Retard d'1 heure au decollage mais personnel dans l'avion hyper sympathique et na pas hesite a nous placer en business pour pouvoir sortir les premiers et ne pas rater notre correspondance

Date: 25.08.2016

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Max Bates

4

Really good airline, always kind.

Date: 24.02.2013

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joshualuk

4

It was a fully loaded flight so everyone queue up in front of the boarding gate. However, as Newark terminal doesn't have much space therefore it is really crowded and I could not find my zone because people are just too packed. Besides, as all travelers known, the US security is a mess in populous cities. I took almost an hour to deal with security.

During the morning of the day, I've received their many notifications mentioning they will arrive early as 8:30pm which really impressed. However when I arrived the gate and I saw passenger from the inbound flight just arrived to the airport, I realized this is a scam. The ground staff tried to have documents verifications but I think that it turned out into delay trap as the queue was so long and it took so much time to finish that. Eventually, the flight delayed for at least an hour with the process and also the rush hour of Newark airport.

For meals selection, there isn't any complementary meals provided in this flight which I was not pleased as the flight took 5 hour. Even though, the flight provide complementary drinks and meals with fees. I wanted to get the dinner meal in the Bistro but they sold out. I could only get the beef burger instead, but the burger tastes good.

One of the most highlight point is the evening flight was supurb, especially when you can enjoy an extended sunset view during 5 hours of flight. I was so impressed when I saw the clouds turns into orange colour and red, and eventually the lights from the city turns on. The whole sunset have slow down because of time zone changes. The view was astonishing.

Another highlight is that the 787 Dreamliner really lifted up the whole experience of sightseeing in midflight. The big windows give a huge advantage to capture pictures. Also the seats is broader so I have more places to put stuffs on.

Overall it is a awesome flight for me to enjoy the scene, even though it delays and the Newark airport is really a mess.

Date: 18.08.2019

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Kening Zhao

4

I can't complain as I was upgraded to first class.

Date: 15.11.2013

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Kristian Patrick

4

Before I got on the plane AirCanada made me check my carry-on because there was no space in the overheads. The airplane was clean and we left Bim right on time. The flight attendants were nice and their uniforms were nice also

Date: 04.12.2016

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INDIEFLYER

4

ANOTHER FLIGHT WITH AIR CANADA ,GOOD FLIGHT BUT NEED SOME MORE IMPROVEMENT AND VERY CONGESTED AND ALL THE CREW WAS NOT FRIENDLY.

Date: 10.01.2018

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russell cruickshank

4

actually the last few flights have been so good and this crew was excellent!

Date: 11.05.2011

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KirbyMeehan

4

A decent airline, but we didn't get a lot of food. It's not a cheap airline - for what we paid, I expect more than a tub of yoghurt for breakfast.

Date: 15.05.2016

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Derek MacPherson

3.8

Varying experiences, though usually on par with expecations. On AC871 [LFPG|CYUL], however, far better than usual, with excellent IFE and cabin improvements, coupled with very friendly cabin crew and FA's. Food not the best, however. Anyway, far better than is usually made out to be.

Date: 04.04.2014

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Henrik AC

3.8

Some problems with the infligt entertainment system, the TV show menu did not worjk, and the XM radio menu was also incomplete, and the headphones was terrible.....extreme low quality.
Even in business you should pay for the WiFi....but never the less it WIFi was disabled, so nomather what it was not avalible.

Date: 12.04.2015

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Paul J. Bateson

3.8

My first time fly on Air Canada and has seatback TV on seat. The drink was free and snack have to pay. Good services

Date: 02.09.2016

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Lorenzo

3.8

huge legroom + space, dirty plane and undfriendly staff

Date: 09.01.2012

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Marc

3.8

Great airline, great crew and great service!

Date: 11.11.2012

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2007oo

3.8

Flew from Vancouver to Ottawa. Boarding was easy. Lots of space. Helpful flight staff. No food. Only drinks. Inflight entertainment worked but I plugged in my Beats Solo3 and I couldn?t hear sound in one ear. Headphones worked.

Date: 06.10.2017

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brett armstrong

3.8

AC like most legacy carriers can be hit or miss, also your impression might depend largely on your status.

Like - Consistency, fleet, overall.

Dislike - Crews, food, entertainment.

When I get an AC itinerary and see the aircrafts, I know exactly what I'm getting. I can't say the same for AA/DL/UA it seems like those are all crapshoot as far as wifi/streaming entertainment/avod old/avod new/live tv. I hate that. I also generally like the overall experience on AC, it may not be overly positive, but I've also had very few negative experiences. The fleet also while it's not new (though it's getting newer) I find to be fairly comfortable. Even on the worst flights I'm ok with my seats on AC, though express flights can be a bit of a chore.

The crews/service on AC are what hold them back. Personally I've never really gotten a RUDE crew, but you'll often get, simply professional and short. For me that's ok, except it would be nice if you appeared to enjoy your job, even if you're just serving me a coke. There are exceptions of course on both ends and my experience has leaned more towards positive. But lots of people report otherwise.

The food is mediocre, that's kinda par for the course in air travel, but even the business class food while ok is only presented ok, tastes decent, is of decent size. Nothing really stands out. There's no signature cookie. There's no hot nuts. It's little things. It also kinda sucks when there's only 2 choices on the menu and they run out of one, I know it happens but it's only ever happened to me on AC.

The AVOD-old system which is on 90% of the aircrafts is OK. It's also certainly better than nothing. Many people complain about it, but with a calm patient touch I get what I need out of it. I wish narrowbody flights had as many movies as widebody ones, not sure why they don't but oh well. Widebody flights by no means have a huge wealth of films, but it's decent. Unless you're a really frequent flier or a huge movie goer (I'm kinda both unfortunately lol) then there's likely something there you haven't seen and wanted to, and something you have seen that you'd like to watch again. That'll get you through a decent chunk of the flight. Don't forget to explore the contemporary and Canadian sections too, sometimes gems are hidden in those categories even if they feel like they should be in the new releases area.

I rated Wifi at 0 but that's more because it's not too widely available and I think it's overpriced like with all airlines.

Date: 24.11.2015

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taylor giannelia

3.6

The crew were nothing special, but one FA was in training. AC was generous to me upon discovery of my lost bag. GTAA, or whoever takes care of baggage handling at YYZ, lost my bag, and AC gave me a nice amenity kit, and later delivered it.

Date: 27.08.2013

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En Volnek

3.6

Small plane = rollercoaster :)

Date: 13.09.2011

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K200

3.6

See Boeing 787 Review. Everything was efficient, departed the gate on-time and arrived in Toronto 10 min early. No WiFi was available, but IFE had loads of entertainment

Date: 20.07.2019

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Mike G

3.6

International service is much better than domestic. AC domestic still beats the competition though

Date: 13.06.2012

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Berubium

3.6

I normally rate AC mainline 5 stars, but at the rear of the 777, we did not get beverage service until 2.5 hours into our flight.

Aside from that, no issues.

Date: 22.11.2017

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karim_oussayar

3.6

Flight crew on this flight were the best I have ever been served by, however, although it was a domestic flight, I would have wished to have at least a snack privided without any fees. 2 drinks were served, but that was it. Not disappointed at all, just not outstanding. The map feature on my IFE wasn't working. Thankfully, the seat next to me was free. No WiFi on their 787's :/

Date: 27.03.2018

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Thomas Bell

3.6

Flight attendants were great. The aircraft was nice and the seats were comfy. The only problem was that the flight was delayed and we missed our connection. They then put us on the next flight to YYJ saying we would make it but we were put on standby and on the verge of didn't making it.

Date: 10.10.2017

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Jingze

3.4

While serving the meals, one of the flight attendents just ignored me, even after I called to her. I had to go to the kitchen to ask for the drink, but by that time there was nothing left except for water.

Date: 21.12.2018

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Reviews Air Canada