Name: Air France
Rating: 3.3

lubos679

2.8

They dimmed the windows short time after sunrise and kept it dimmed for whole journey. You should adapt to a new time zone - and not to have night all the time. They released the windows around one hour before arrival. So we had sunrise around 1:30 PM and landed. Crazy.

Date: 20.03.2020

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FAB4

2.4

Legroom was terrible, food awful - this was a breakfast, crew formal and not overtly friendly. I would be inclined to avoid them in the future. This Air France flight was a code share flight with KLM - difference between airlines is substantial. If I know Air France is operating a leg - I will avoid

Date: 22.02.2020

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Rei_n_Sean

4.4

Boarding was unorganized, they made passenger wait between the gate check and boarding bridge. Business class had nice food (foie gras patty was nice!), seats were long and comfortable although cushion fabric. Economy wasn?t bad either, food was quite good.

Date: 16.02.2020

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Rei_n_Sean

4.2

Crew was quick and supportive on my demands for short dinner (the flight was very short due to strong winds and I wanted early small dinner).

Date: 16.02.2020

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ZhaoAlexHuang

4

Air France is good, but, it's hard to fly with AF because of the food... I couldn't take dairy food, but AF doesn't provide no-lacto food on board...

Date: 28.01.2020

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Marius

3

The crew was very nice and overall I had a good flight experience.
But unfortunately they have a very outdated product on their 777 in the Carribean Version.
I flew with them to Punta Cana and back with 7 and 10 (middle aged planes), but the Seats and the IFE felt like in the 90's
Anyway the cabin was quite clean and spacious. (For economy conditions)

Date: 16.09.2019

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Earnauld

4

Rated 1 star on deplanning as we were in a very remote parking (area H for those who know LFPG).

Crew not as kind and attentive as usual on AF

Date: 01.09.2019

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VLMan

4.2

Very good flight with great times, reaches destination on same day, so ideal for next day business trips. The Service on the plane as well as the entertainment is above average. The Boarding at CDG was a bit funny with a lot of waits, wait for the lane to open, then go down and wait for the tunnel, then wait inside the tunnel before boarding the aircraft, and then finally in. However there was no delay in departure, as it took off on time. The flight was smooth and arrival on time as well.

Date: 16.08.2019

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willetts-world

3.4

A380 mediocre, too big, AF have let standards drop considerably, it's a bit like spot the frenchman on board, in glight entertainment like something out of the dark ages, glad to see AF dumping A388's in 2024, do it sooner AF, your customers deserve much better

Date: 30.07.2019

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OlivierRutgers

2.4

Hostile flight attendants, they served economy before business, little food and drinks were offered. It was more economy than business

Date: 29.07.2019

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Filip Herrera

2

My flight was delayed around three hours. When I received my baggage, everything was wet.

Air France didn't give me a compensation. :(

Date: 17.06.2019

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JermaineRavenberg

4.4

Very clean aircraft. The crew was friendly and welcoming. The leather seats have a good seating comfort, but an inch of extra legroom is very welcome, but legroom is not a dealbreaker for this short flight

Date: 18.05.2019

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PetrosM

4.6

This is simply the best airline I have flown with. Very helpful crew, eager to help us with the baby. Offered the passenger next to us a different seat so we could have more space, also brought us an extra blanket and pillow for the baby, and even some toys!
In flight food was very nice. They gave us a sandwich and a soup in a small cute bottle.
A classy airline, even when flying on a budget.

Date: 15.05.2019

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PetrosM

4.4

This is simply the best airline I have flown with. Very helpful crew, eager to help us with the baby. Offered the passenger next to us a different seat so we could have more space, also brought us an extra blanket and pillow for the baby, and even some toys!
In flight food was very nice. A classy airline, even when flying on a budget.

Date: 15.05.2019

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antoine_rieuneau

4.6

Very efficient. Boarding and departure on time. Very nice and helpful air hostesses/ Stewarts. Good flight.

Date: 10.05.2019

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valdenaire cedric

1.6

My journey went very well until the arrival where I discovered that about fifty passengers of whom I am a part do not have their luggage. It is really unfortunate to forget to load a luggage container...

Date: 17.02.2019

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Nathan9

1.6

Rude and incompetent staff, disgusting and cheap catering, old and uncomfortable cabin. Everything went wrong, they're so bad compared to Delta. As a French, I will never fly them again.

Date: 09.02.2019

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Maximilian Eiselt

4.2

The Air France 'Best' Business Class is just outstanding! They offer 1-2-1 seating making an easy aisle access for each pax. Needless to say that catering is of high value to them for being a french company. Champagne is very good! The IFE doesn't leave any demands unsatisfied. Overall a very spoiling experience that I can only recommend to everyone else!

Date: 22.01.2019

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Alex_Bransby

4.6

Good airline with friendly staff and on time service. On board facilities are good, it looks nice and there is free food and drink on short-haul services

Date: 08.01.2019

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tony090909

3.6

AF is a very good airline. Flight crew is super nice. No Wifi because we are in a321. Food was medium.

Date: 24.11.2018

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tony090909

3.6

Unfriendly staff. Since i was at the back of the business cabin there was only spicy food because they dont have enough meals for everybody. IFE is very good. If you want a drink you have to get it yourself. The cabin crew tells you to go get your coke yourself.

Date: 24.11.2018

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Earnauld

1.4

On BKK Air France is still using it outdated business class.
Kindnessnofnthz ceew and food quality doesn?t compensate the poor seating, wich isn?t neither Full Flat, nor Full Access nor Full privacy.
Such a shame!

Date: 17.11.2018

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Adam Varga

1.6

BUD-CDG actually operated by Joon. Avoid Joon terribble pitch, only drinks are free. No meal, no alcohol.
They sell Joon like new way of travel, but its actually a cost reduction move. Its a low-cost airline. iam platinum member for AF but i rather avoid them from now.

Date: 08.11.2018

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uxgb

4.2

Surprisingly this flight was really not that bad. Crew was not as arrogant as usual, plane was comfortable and the wine they serve is quite nice for economy. Food inedible but that's kind of normal/expected on these short flights (on any airline). D
Delay was also less than usual - so overall pretty happy especially considering the competitive ticket price.

Date: 07.10.2018

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Elliott Hogue

1.2

Disappointed in Air France to say the least. Old plane, flight crew was not very friendly. Also, I was not aware of there even being WiFi on this flight.

Date: 17.07.2018

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Rafal M

1.6

Flight was delayed and I lost my last train therefore was 5 hours more in travel. On top of that the plane was quite old and it smelled strangly.

Date: 06.07.2018

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Alexandre

4.6

CDG-NTE - 06/15/18 - AF7730 - A319

Great Airline with very nice crew. We had on board one free of charge drink and snack. Leg room was awful as I am a tall man (190cm). Nice flying of the aircraft with pleasant announcements from the captain and at the end, a kissing landing !

Date: 16.06.2018

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Nicolas_D

4.4

Legroom was good, flight crew was very nice. Food was tasty, with a choice of French or Chinese food (I took French!). IFE was excellent (tons of movies, games, live flight tracker, onboard camera) but it bugged and froze near the end.

Date: 24.05.2018

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JW

1.6

Poor food service on board. Many children crying. Cabin crew was not able to manage this situation.

Date: 16.04.2018

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JPdakiwitravel

2.8

Flight and cabin crew were great. Airline didnt load bag and no explanation why. Sent the day following

Date: 25.03.2018

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Christian Stefes

1.6

We arrived delayed at CDG and just managed to catch the connection. The plane was pretty worn with old entertainment system. The flight crew was not really attentive. We paid 50,-EUR for the exit row and had passengers falling over our feet all flight long.
At HAV the baggge didn?t arrive with us and AF didn?t relly care. Now we are already one week in Cuba with no idea, where the baggage is. This airline is nothing better than any budget airline

Date: 25.03.2018

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Abrakadaber

3.4

It's a shame for AF to service 3+ hours flight by A319 seatplan with just a single WC in economy cabin for 125 passengers. Endless queues until wings.

Date: 22.03.2018

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Eliran Aberzel

3.4

Flew From Paris to Shanghai on the A380 in economy. The plane was nice and very quite, but the entertainment system was a bit old and with low resolution. In flight service was good with nice food and helpful crew.

Date: 12.03.2018

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Jirka

1.6

worst airline on intercontinental flights with very poor on-board service, limited leg space, catering significantly below usual standard, poor in-flight entertainment, no USB plug on intercontinental flight by B777

Date: 18.02.2018

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PatrickOrsel

3.4

Flight was 30 min delayed so we almost miss the next flight and or bagage did missed the next flight.

the seat have all usb poorts

Date: 14.01.2018

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Romain49

4.4

Bonne experience de vol, personnel de bord tres sympa.
Service a bord : 2 sachets de biscuit aux pommes, servis avec une boisson chaude ou froide.

Date: 13.01.2018

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Romain49

2.6

Sur ce vol, personnel tres froid et peu agreable (ce fut aussi le cas lors de l'enregistrement a Nantes).
Service a bord : un petit sandwich de 10cm avec du simple fromage a l'interieur. Le tout servi avec une boisson = assez leger.
Vol parti a l'heure et arrive a l'heure, malgre des conditions meteorologiques hivernales !
Possibilite de prendre des journaux gratuitement lors de l'embarquement.

Date: 13.01.2018

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Loic

4.6

I love my national airline ! I 've flown with it for almost 60 times on different aircraft, B77W, 747, 318/19/20/21 , 330.

On my last long haul flight, i've been upgraded to Business class and the service was excellent. The new configuration of the long haul aircrafts is attractive and modern. The attention of the crew is top !

Date: 12.11.2017

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Marc Lacoste

3

long debarquement au rang 38
personnel aimable et serviable
bon repas
Ecran IFE correct mais choix de contenus limite et sans sous-titres.

Date: 11.09.2017

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Marc Lacoste

3

Personnel tres agreable a orly comme en vol, repas tout a fait honorable mais localisation bagages imprecise
mauvaise gestion des retardataires

Date: 29.08.2017

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Mile_Cruncher

3.6

AF premium eco is a true pearl:
Very spaceous, good infrastructure at a very reasonable price - the seats however need a refurbishment (very used feeling)

Date: 27.08.2017

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DIMITRI

3

An efficient but neutral flight on AF, on-time, standard inflight product in new cabin, standard crew, no bad impressions, no good either, did their job, nothing more, nothing less.

Date: 25.08.2017

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Yves

4.2

Panama Staff doesn't speak french and had no idea of the connecting boarding gate change , when you have 50 minutes to connect and knowing the Copa Ponctuality concept it'S not a good help . The connecting flight display is udefull if you update it

Date: 03.07.2017

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Felix

2.6

AF have gone bad in service. They used to be very good and friendly on their operated by HOP-routes but now they lack in smiles, food and service. Shame really.

Date: 28.05.2017

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Geolo

3.4

Flying from Jobourg, the food was poor quality, my seat was broken which doesn't allow me to sleep correctly during this very long flight (bad luck you will tell me).
Entertainment is average.

Date: 27.04.2017

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Kethu

4.4

Nice Europe Business Class, fancy food : not in huge quantity but enough for an afternoon flight.
Nice crew.

Date: 19.03.2017

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Jesse De Jonghe

4.6

I fainted an hour before the landing, and the crew were so friendly and professional! They helped me out and i recovered, 10 minutes before the landing. Air France Crew are the best!

Date: 26.02.2017

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Bajzina Divoka

1.4

Terrible experience with boarding with a childs stroller. We fly couple times with Star Alliance with our stroller and it was always OK. But note for the AF. The person at the plane was not sure what to do, needed to call the manager, who don't allow to get it at the CDG, but insisted it will be checked to the final destination. She was rude and unhelpfull. We will try hard to avoid AF next time!

Date: 15.02.2017

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Bajzina Divoka

1.4

We have tickets to the business, but were relocated to economy, because they had broken business class seats. What is that kind of customer service? In addition to having more than half of luggage pieces destroyed and scratched upon arrival, this airline is getting worse and worse every time we give them a chance. Don't be stupid like we, please, avoid the AF if you can!

Date: 15.02.2017

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Maximiliano Romero

3.6

Flight crew was OK.The captain apologize for the delayed.He explained that all the crew was about to expired and they have to changed it.
Boarding and deplaning was good.

Date: 09.02.2017

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Reviews Air France