Reviews Czech Airlines

Name: Czech Airlines
Rating: 2.8

2.8 from 36 reviews

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Overall rating: 2.8

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The Gulden Man

1.4

They managed to cancel, rebook and reschedule my booking several times within weeks before departure. They even rescheduled to an earlier point in time on the day of departure.
Their ground staff in PRG is a bunch of complete amateurs. If you have 10 flights leaving within one hour and open just 5 desks to check in everyone, of which one is dedicated to business class, then you're asking for trouble.
For short, OK is not ok!

Date: 04.10.2018

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julian85

1.6

i payed online for snacks onboard and during the flight they told me that they don't offer that service anymore.

Date: 03.10.2018

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Venec

1.8

never been on time... flight duration 65 mins, delay 35. from last 10 flights, only one on time... service comparable to ryanair, price 3x higher...

Date: 01.10.2018

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Petr

4.4

I highly recommend to order their gourmet menu - an excellent value for EUR 10. Wonderful crew as well.

Date: 29.09.2018

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MaciekH

1.8

i think thats worst EU airline! Old planes! mainly 50+years old ATRs where you cant hear your own thoughts! Terrible experience. No more.

Date: 21.09.2018

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Jakub

1.8

You bought ticket with Czech Airlines and the flight is operated by one of the worst airline of the world Travel Service?? Skyteam, wake up!

Date: 01.08.2018

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petebrandy

1.8

Very slow boarding due to cabin luggage policy (one item with Lite fare). Many passengers didn?t know it.. In reservation system was Czech airlines A319, but this flight was operated by 737-700 of SmartWings.

Date: 15.01.2018

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Erman Newman

2.4

Beware of flying ATR 72. Agent made us weigh our carry ons. Our regular carry on had to be loaded into baggage compartment when we boarded airplane. They weighed my back pack has well. The overhead compartments are smaller than normal aircraft so beware.

Date: 24.12.2017

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petebrandy

3.4

Czech airlines was good company, but now is same as a low cost companies. If you want some food or drink, you must to buy, but sandwiches are typically sold out (as usual). CSA cabin crew are often without smiles.

Date: 16.10.2017

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Michal

Traditional Czech carrier. Their flights are quite pricy mostly to the destination without concurrention. All services on short and medium haul flights are paid and the offer is limited. Staff are mostly OK.

Date: 06.07.2017

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sejba

2.6

So you book CSA flight having OK and AF codes, but the airplane is of Smartwings livery with Travel Service logos all over in interior of airliner. Are there identity problems at CSA these days? Anyway, it is just other worn-out anyoying lowcost carrier - be it service or seating. Sad. It used to be great and pleasant airline some 5 years ago.

Date: 24.03.2017

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Justin

The reason I give Czech Airlines a 2 Star rating is that they do not even provide free water.

This is unacceptable for a Skyteam Alliance member. Their service is not close to the level of their Skyteam Partners Delta and Aeroflot.

Date: 22.01.2017

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Lukas Krousky

Only 12 people were traveling from Warsaw and the plane landed in Ostrava to fill it up. There was no word about it when booking a flight. Also it said the flight will take 2 hours when direct flight PRG to WAW takes only 1 and a half hours but with Ostrava landing it took nearly nearly 3 hours. This is really unprofessional.

Date: 15.01.2017

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Jan

1.4

Terrible airline, service is comparable to very low cost airlines, but price is classical full cost. Next time I'll try to avoid this airline as much as possible.

Date: 24.09.2016

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Martin Hobrland

1.6

No legroom on this B737!!! It has an economy only configuration peoviding zero comfort. Otherwise ok.

Date: 11.07.2016

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Yoh-there

Very nice airline. Made sure connecting passengers were onboard, even after delays.

4 stars as literally everything on board needs to be payed for

Date: 10.07.2016

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Yoh-there

Fantastic airline, ind staff, very kindly holding departures for arriving connecting passengers in their own network. The less than stellar score is because literally everything they serve onboard has to be payed for.

Date: 10.07.2016

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Ctibor Coufal

1.6

Switch to paid refreshments made Czech airlines pure low cost. And lack of jet aircraft made them use these slow turboprops for longer distances than before. Terrible.

Date: 06.07.2016

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Patrik Igaz

2.2

What a change from great airline to the low cost one. I still cannot believe that two years are enough for such a bad change in services :-/

Date: 30.06.2016

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zimm

4.2

Best food on board, best pilots, perfect landings, good service! Thank you CSA, each flight with you turns into a pleasent trip!

Date: 22.11.2015

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Michal

Perfect airline! Flights are on time, clean aircraft with LCDs airshow. On each flight You can expect small snack and drinks. In comparisson to other european airline, czech airlines are one of the best ones!

Date: 28.01.2015

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Kamil

1.6

Average as usual. But at least a sandwich and not just package of snacks...

Date: 20.07.2013

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Piotr

1.6

Probably the worst airlines I have ever flown. On a short distance flights they were twice 40 mins late. Staff is poorly motivated and general quality low.

Date: 18.06.2013

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Tomas Paal

4.4

Nice and friendly flight attendants. Good business class, but only cold food.

Date: 17.05.2013

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packo

4.2

Perfect airline, great service, flight was on time.

Date: 10.02.2013

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Simon

4.6

Great airliner with good service and they offerd food and drinks on a 2 hour flight even in economy is a big plus!!!

Date: 03.12.2012

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Lenka

1.2

The flight itself was OK, even with a nice meal, but my original flight (Prague-Riga) was cancelled and the communication with the Czech Airlines was almost impossible.

Date: 10.10.2012

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Mtargem

3.6

Today's flight landed 5 minutes earlier. Food was mediocre.

Date: 20.08.2012

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Matthew Price

4.4

Generally friendly staff. Boarding could have been a bit more organized, but generally all went smoothly. Good crew on board.

Date: 10.05.2012

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morrow

40 mins between connections and they MADE IT ! 5+

Date: 09.05.2012

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Katya Makarevich

1.4

Without a notice, my flight had been changed so that I was 1,5 hours late for the connection to Budapesht. So I had to stay in Prague night and fly to Budapesht next day.