Reviews Iberia

Name: Iberia
Rating: 2.7

2.7 from 79 reviews

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Overall rating: 2.7

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Gustavo Adolfo Valencia E

Muy bien el funcionamiento del Xacars no presento ningun fallo en el vuelo

Date: 29.04.2012

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Bruno PM

4.8

Punctual, confortable and the flight attendants were very warm and polite. Maybe if the company provide free WIFI in the planes the experience with Iberia would be fully satisfactory, but in short and medium haul there are only few companies that provides WIFI on flight. To sum up, recommend Iberia.

Date: 22.09.2014

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nubbeldupp

4.6

I visited the Lounge in MAD and went back at approx. 10:30 PM and boarding schuld start at 11:40 pm. I arrived at the gate 3 minutes prior to scheduled boarding and it already said Last Call. I never heard an announcement.

Date: 01.10.2017

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AndreiXxX

4.6

Excellent service clean toilets, great legroom, very affordable and delicious on board food and respectful , kind crew. Even in the delays were not as long as many airlines.

Date: 16.08.2017

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YanM1307

4.6

A very pleasant flight with very friendly cabin crew. There was food and drink for purchase, but it was a short flight, so it wasn't necessary. I was surprised to find free wifi with entertainment streaming, but it wasn't working for half the flight

Date: 31.12.2019

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Gabriel

4.4

IBERIA has improved a LOT in the past few years.
Incredible service. Wifi onboard. GreatFood.
Flight landed 15 min ahead of schedule. Well done

Date: 06.01.2020

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xflo:w

4.4

Great business class seat. Iberia really improved them. Food was fantastic. In-flight entertainment saw a diet, as only a few English films were available.

Date: 31.08.2016

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Luis Esteban Rorigue

4.4

Gracias por dejarme volar en cabina!

Date: 05.02.2012

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faf772

4.4

El servicio ha cambiado muchisimo para bien pero lamentablemente el call center que se encuentra en America deja mucho que desear, solo responden segun el guion les falta mucho para poder informar correctamente

Date: 25.01.2017

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Javiskii

4.2

Their long-haul product is way nicer than the European one, but they still crowd the planes a lot. It could have done with 1 or 2 cms more of space per seat.

Date: 16.01.2020

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Juan Perez

4.2

The crew was wonderful and friendly. The plane was clean and the service was great. My only complaint is that there weren't any electrical outlets/USB ports. I flew in economy but still have this as a standard even in domestic US flights.

Date: 15.09.2016

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Damien van der Aart

4.2

Highly professional crew attending well from the start to the end of the flight.

Date: 28.08.2012

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John Mills

4.2

An excellent flight in business back to London with IB and glad I spotted their new A333 on the IB3164 rotation that day. A nice taste of their long haul product on the relatively short flight yet almost a perfect length to fit in a lovely late lunch. Couldn't fault the crew, and a very informative captain with lots of information about the flight including the route, speed, and altitudes, who was also singing the praises of IB's new A330 (was on their first, EC-LUB, about 1.5 yrs old at the time). The sort of captain aviation enthusiasts love! A nice early arrival to cap it of as well. Iberia at their very best on this flight.

Date: 27.06.2014

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albertow

The free 20 mega wifi offer by the company do not run. Only for pay.
The cree was excelent. The entertainment was excelent too.

Date: 11.06.2019

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Patrik Seiler

Iberia is rolling out Premium Economy - Turista Premium, as they call it - in their whole long haul fleet. It's a significant step upwards from Economy in terms of service and also space. The seat is comfortable, the leg room generous and the service good. While I would never fly Economy I can easily live with Premium Economy, especially on daytime flights. Recommended.

Date: 03.11.2017

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Claudio

Good airline for intercontinental flights between Europe and Latin America. The crew are friendly, normal meals, good entertainment system and space between the seats are acceptable. Recommended.

Date: 28.01.2016

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Juanma Aguado

3.8

Lost my luggage. Perdieron mis maletas.

Date: 10.09.2013

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theweavers77

3.8

First time flying Iberia - boarding was quick and pretty seamless. Flight crew was basically just there to do their job. Had to buy anything you wanted for snacks/drinks. Seat had no more than 10-12 of leg room, and the cabin was scorching hot! I guess to be Iberia they wanted to bring the Madrid weather with us in the plane!

Date: 10.06.2019

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Tobias Meiklokjes Staerbo

3.6

The in-flight entertainment screens are not very functional. It's hard to adjust volume, scrool og forward/reward on the screens. It's sometimes difficult to understand the English spoken by the crew.

Date: 14.01.2016

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Jordan Bridge

3.4

Food was terrible and so was the crew.

Date: 13.04.2011

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Lisa Lazcano

3.4

El avion era muy grande y no tenia tanto lugar entre asiento. El avion estaba con poco mantenimiento.

Date: 28.12.2013

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Martin

3.2

It was not clear that the baggage was not included in the fare. It was a bad moment. Iberia is not the name of a low cost airline

Date: 25.11.2015

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AES16

3.2

It was just like flying with a LC carrier, the difference: more space btwn seats but not to much, it was a bit disgusting.

Date: 13.07.2017

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Dario Mattiello

3.2

Iberia doesn't offer any kind of free service onboard its EU flight. Neither water. Buy from their menu list and estimate approx 10? for a decent snack and drink. Professional crew. Old fashioned plane but in good interior conditions and with TV common screens with safety demonstration and videos.

Date: 30.12.2015

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Peter Jaky

3.2

Economy class is under average. Flight delayed 5 hours due to engine problems. But good accomodation and easy rebooking for the connecting flight was a big +.

Date: 09.04.2016

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sully88

3.2

compagnie nationale proposant des service de compagnie low cost, tout payant a bord

Date: 24.05.2011

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Antonio Cotrim

3.2

Big delay. The departure schedule time was 00:30 and the real time was at 04:30. However the crew was nice and food and drinks was good too.

Date: 25.02.2012

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Alberto Ortega

There was no service on this flight, the flight left on time and landed safely, the crew did their job.

Date: 01.01.2016

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Carlos Espinosa Velasquez

Sin sistema de entretenimiento personal

Date: 11.08.2013

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Bastiaan Franssen

Reasonable airliner. Nothing to complain about. The airplane was a bit old, but I guess that was also because it was a cheap-carrier

Date: 27.04.2016

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David Shephard

IBERIA always manage to mess up my seat, I books an aisle and get a middle. There system had available Aisle seats but could not allocate. As a flag carrier they are second rate at best, not something that should really be associated with BA

Date: 27.01.2017

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Antonio Joao

Didn't like.
very few attention to people maybe cuz it was a domestic flight.

Date: 02.12.2011

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Ignacio Rodriguez

Como ya he viajado con Iberia y no me gusto nada, pues esta vez, para ir a Praga escogemos billetes ida y vuelta con las chech airlines ( CZA AIRLINES) y asi nos quitabamos de disgustos. A la ida - todo perfecto. Viajabamos con un Boeing no se cuantos, pero ibamos a gusto, las azafatas muy buenas, un servicio genial, con una comidita bastante aceptable, con bebidas, con todo incluido. Salimos casi a tiempo desde Madrid

Date: 18.07.2014

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EL HAGE Fouad Jean-Marie

A good catering but not with a nice crew..
The cabin was basic, good and clean for the duration of the flight.

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Un bon catering mais avec un equipage pas sympas.
La cabine etait basique, propre et correcte pour le temps de vol.

Date: 22.08.2016

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Miguel Zafra

2.8

They cancel me the flight of the day before after stayed inside the plane like 1h waiting for taxing.

Date: 17.08.2012

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Dario Mattiello

2.8

Terrible flight with old fashioned A340-300 in 1990's style. Very uncomfortable original seats. No personal IFE (just one common video screen every 8-10 rows). Audio system didn't work. Modest food, mostly because of terrible Panama catering. Flight crew absent or unresponsive.

Date: 30.12.2015

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Zoltan Magyarics

2.8

Not even a glass of water complimentary on a 3-hour VIE-MAD flight. Looks like Iberia is playing in the low cost league - be aware.

Date: 13.02.2017

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William Lennstrom S

2.8

No service by the cabin crew during the entire flight, if you wanted something you had to call for them, not what I expected for a flight that took 1h and 20min

Date: 19.06.2016

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Morten Hansen

2.8

Alm.fly med 180 s?der (179 optaget) uden klasseopdeling. Ingen sk?rme mv. Service var vel under middel Flyvningen blev udfort af Vueling.

Date: 13.03.2016

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Julian Sky Walker

2.6

Por no haber sitio en clase turista , de repente surgio un overbooking y casi nos dejan tirados alli, despues de mucho insistir nos metieron en bussines, sencillamente increible .

Date: 05.02.2016

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Not Me

2.6

Overhead lockers keep on opening during take-off and landing with baggage dropping out and hitting the pax.

Date: 14.05.2012

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2.6

El Airbus 340-600 EC-KZI sin entretenimiento a bordo, asientos incomodos y con poco espacio para las piernas. Acceso a los banos resulta dificil, personal de Iberia poco amable. Servicio a Bordo aceptable, comida buena.

Date: 23.06.2015

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Pete Scudamore

2.4

Very basic indeed.

No food or drink provide in the ticket price.

?2.50 for a can of Coke!!!

Date: 16.07.2016

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Meinolf

2.4

Nothing is free. Even water you have to pay for.
Very less space between the seats. Working with laptop impossible.

Date: 15.01.2017

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Philippe

The crew on all Iberia flight I take ist not helpful, rude sometimes and does not make any effort for passengers. They hardly ever smile.I was extremely dissapointed in their service, as well as food and beverage choice on long-haul. Short haul is even worse. A low cost, at best.

Date: 25.04.2018

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MTE

New plane (A340-600) with very old seats. Entertainment : one film on the big screen during the long flight between Madrid and La Paz. No invidual screens. Audio is shit.
Flight attendant never learned to smile.
Food ... are you supposed to eat that