Reviews Icelandair

Reviews Icelandair

3.7 from 20 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3.7
Sort by
Rating
Artem Danilov
4.8
Good airline, friendly staff, good service. I really liked everything. The plane was also good in my flights from Helsinki to Reykjavik and back
Date
14.12.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Alan Graham
2.4
You pay cheap and you get cheap. BYO food. Boarding was by bus and in transfer I misplaced my laptop on the bus. The staff did a great job of getting onto the plane before we left. Entertainment limited for me but not the end of the world. Paid Wifi is available on board but didn't use.
Date
02.06.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Lababedi
4.8
What a great airline Icelandair has become. Even though it was only a 3-hour flight, every seat in economy had it's own high quality screen with a decent choice of movies, including very recent ones.

I am glad to pay a fair price for food served on board because it is good quality.
Date
29.03.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Lookee
4.4
I loved my flight from KEF to OSL on their powerful 757. And even Economy class passengers are able to choose a business class seat free of charge during online check-in if the seat capacity is not used up by business class passengers. Their AVOD entertainment has combination of both old and recent films and TV shows. Anything extra like headphones, food, wifi you need to pay for. It is ok for a short 2 hour european flight but having no free service on US-bound flights is a big NO-NO!!!
Date
16.09.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Hinrik Jonsson
4.6
Icelandair is by far the best airline i have flown with! Great services, i did not use the onboard wifi but i hope it is good, food onboard plane was great, there is free soda, coffee and water but food was a little expensive but it was okay, recommend this airline to everybody!
Date
18.06.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Arni Baldursson
4
In Flight entertainment movies and TV shows are getting a bit old. Same selection over and over again on my flights with Icelandair. I don't think I?ve seen any new movies or TV shows for a long time now, one or two years.
Date
04.06.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Harry Sugden
4.8
There was a significant wait on arrival to deboard from the back of the plane, so being slightly closer to the front may help.
The flight crew were excellent and very friendly throughout the flight.
The availability of free TV shows and films was impressive and there was plenty of entertainment. Do try and bring your own headphones, however they do provide them for a small fee. Bring a USB charger as well, as a port is provided per seat.
The music library was only 11 channels of different genres due to copyright issues with making individual songs available.
Date
03.04.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Robert Heywood
2.2
Full fare airline but operates like a budget one. Limited choice of films, shown on poor quality screens. Everything is extra, drinks, food and even headphones (bring your own). Do provide WiFi but at 7 Euros, not worthwhile.
Date
27.03.2015
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Mani Karason
4.2
Great Airline To Go With. Went From My Home Airport To Manchester And Back. Friendly And Good Flight Crew But You Needed To Pay For Wi Fi With Your Credit Card.The Flight Back Was Delayed Because Of Stupid British Taxi Delays.I Recommend This Airline To You.
Date
20.10.2014
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Eric Monsen
4.4
Very friendly staff and very nice aircraft. Disadvantages were that you had to pay for meals and WiFi. Other than that the entertainment system had a wide variety of movies and offered a whole lot more than average airlines.
Date
28.09.2014
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Arni Baldursson
2
Aircraft was not as expected, very disappointed. Icelandair advertises that you fly better with Icelandair. This aircraft did not have in flight entertainment system and the leg room was not as good as in the normal Icelandair aircraft.
Date
20.08.2014
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Jacob
3.8
Forsta gangen man testar Icelandair! Ar inte sa fortjust i 757 da de ar ganska tranga.
Stolarna hade IFE med mycket filmer och spel. Maten var inget vidare+ man behovde betala sjalv.
Date
30.11.2013
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
John
4.2
A lot of space, very good entertainment system. Paid meals as the only disadvantage.
Date
18.05.2013
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Kevin
3.6
Below average in flight service, New inflight entertainment system with AVOD, Comfortable seat, No AC Power Ports
Date
16.04.2013
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Kjell Kaspersen
1.4
Incredible helpful and nice flight attendants!
Date
12.04.2013
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sebastien Kapps
4.2
Great, nice seats and AVOD on a 3 hour flight. Have to pay for food in economy, but a great airline.
Date
05.08.2012
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Stefan Harus
3.4
Plenty of room, nice crew, nice plane. A plus for the seats with own TV-monitors where you can choose what to look at. But: Why put a family containing 4 people separate from each other??
Date
18.06.2011
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Christopher Ingvaldsen
4.8
No food serving on long flight from Keflavik to Minneapolis. Flight crew not paying attention.
Date
15.04.2011
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Thomas S?ter
4
Stort pluss for valg av sete uten kostnad.
Date
28.02.2011
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
craig carlin
1.6
inflight average, flight crew torn faced.
Date
10.12.2010
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
FAQ

No questions

Get an answer from our members