Reviews Jet2

Name: Jet2
Rating: 4

4 from 30 reviews

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Overall rating: 4

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Kennybaby

The plane pushed back dead on time. The flight deck was informative and the cabin crew were all friendly. Very good. Happy to fly Jet2 again soon.

Date: 13.10.2018

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Terry Jones

4.8

Largest luggage allowance and better customer service than others.

Date: 26.09.2013

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george

4.6

nice plane if im honest. friendly cabin crew always asking if you want things off of the trolley but the only thing that bothers me is the colours of the chairs. there different but id prefer there all the same colour row by row but that would be a bit boring like aer lingus Ryanair EG.

Date: 30.10.2014

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matthewdoesmc81

4.6

Jet2 are one of the best airlines to fly in europe as they manage everything so well! there planes are clean and the staff are very friendly and helpful.

Date: 05.05.2019

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John Hunnisette

4.6

Great airline, a true Yorkshire bred airline with a friendly service and Friendly experience all round. A airline which has won many awards and takes pride in its service.

Date: 16.09.2017

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FlightSimJack

4.6

First time flying with Jet2 and had unfortunately had bad press shortly before we went on our holiday so weren't expecting a great experience, however, from check-in at Stansted to leaving Alicante airport upon arrival in ALC, service was welcoming and friendly. Had no trouble at all. Will definitely fly Jet2 again!

Date: 07.10.2017

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Charlie Watson

4.6

Fantastic flight with a fantastic airline! Row 9 on G-LSAI had a large amount of pitch compared to the norm on a 757, the crew were friendly and very helpful with the aircraft looking very good for her age. Post flight the flight crew also allowed me to visit the flight deck which was a breathtaking experience.

Date: 03.05.2014

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Stephen Wright

4.6

Bang on time both ways even after a late take off due to Germany`s ATC suffering a logjam. I never knew logs could fly...

Date: 07.10.2017

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Kennybaby

4.4

Simply love this airline. Friendly polite staff landside and airside. Simply the best budget airline I have used.

Date: 05.11.2018

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FJC5

4.4

Jet2 holds itself to very high standards and always delivers to provide a great on-board experience. Thank you once again Jet2.com/Jet2 Holidays for a memorable trip!

Date: 22.08.2017

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Kennybaby

4.4

I love this airline. It?s at the budget end of the market but the staff make us feel like VIP?s. The gate staff were all smart and friendly. Boarding is done in sequence to prevent a mad crush in the aisles. Our flights departed on time, the cabin crew were all friendly and the service onboard was good. Even the automated announcements were fun albeit passing a serious message. I will go out of my way and gladly pay a bit more to travel with Jet2 if I can in preference to other budget airlines. Sadly, due to destination and times this is not always possible.

Date: 17.10.2018

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Thomas Potter

4.4

I have always used Jet2.com since 2003. They are very good and make their majority of passengers happy. Good online booking and airport check in. No fault with them what so ever. There plane are modern inside to say there B757s and 737s are 25+ year old, But don't let that put you off. Plenty of leg room and there seats don't recline, so you never get numb legs or have hot drinks spilled on your lap because of kids in front of you that can't sit still! 10/10 for Jet2.com

Date: 08.08.2014

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SimonBateson

4.2

I only travel JET 2 at the moment as I believe all others are very poor in comparison especially Thomas Cook seats too cramped.

Date: 24.11.2018

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AviationEagle32

4.2

Flown Jet2 many times before. They are a very good airline for one that is low cost. Most of its destinations are for leisure.

The plane was ready on time for departure. But, it was held for half an hour while Air Traffic Control dealt with other flights. We took off on Runway 23R and climbed steadily before levelling out at 34,000 ft.

The flight headed South across West England, then across to Paris before turning South west. The flight then began to descend as we passed Barcelona and the descent was beautiful with clear skies and a blue Mediterranean. We flew over the north of the Menorca before turning South-east over the sea. The plane then banked steeply left to line up for final approach into Menorca Airport. We arrived promptly and disembarkation was relatively quick.

The Cabin crew were helpful and pleasant. The services were the usual as per any low cost airline. Although they do play the music from the adverts before any announcement from cabin crew, which can be very irritating.

Overall, my experience was very positive and I would use them again.

Date: 13.09.2014

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paulregan

4.2

First time using this airline. Very impressed with the service. Cabin crew seemed to enjoy their job and interacted with passengers. Plenty of legroom

Date: 08.06.2019

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carlanthony24

4.2

First time flying jet2 would love to fly them again. Only thing I would say the announcements that were played were quite loud and frequent. Need to think about people who sleeping

Date: 03.07.2019

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AndyWaddell

4.2

Fantastic Airline every time I have used them. Always friendly staff whether in the terminal or on the aircraft. Clean aircraft every time I have used Jet2.com and the items on sale on board are of good pricing. I try to use this company above anyone else.

Date: 10.09.2017

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Robert Wright

4.2

Be aware that security checks are not carried out until entrance to departure gate. This means that you must be able to retrieve your small articles from your hand luggage at this late stage.

Date: 20.12.2016

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Lorraine Crutchley

Very good for middle range flight standards. Nice friendly staff, mostly helpful. Food and drinks expensive as always for poor rate food really. Good check in not too long queues better than Ryanair.

Date: 07.02.2016

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Tim Wright

Really nice flight both ways with friendly crew. Made me feel at ease as we took my 1 yr old son on an aircraft for the first time. Scored 1 for in flight entertainment as there isn't any! Not that this is a bad thing as it's not needed these days.

Date: 17.06.2019

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Dawn Daffern

Good service. Handled some groups who had overdone the alcohol intake. Very pleasant staff. Nice plane and flight. Will be using them again.

Date: 27.05.2018

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Bevan Emmott

Good seats quick checkin plane delayed for technical difficulties and control tower held us back so late flying cabin crew friendly and helpfull in flight meals were decent but the plane requires in flight entertain ment

Date: 20.08.2016

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weeRobi

Flight delayed by approximately 50 minutes because of late incoming aircraft. Flight crew friendly and attentive.

Date: 10.07.2019

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James Lee

3.8

Lovely, smiley cabin crew and professional flight deck.

Date: 08.12.2013

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Luke Dyson

3.8

Good, handy airline with cheap prices and brilliant destinations. No WiFi or in-flight entertainment. Food was great. Flight crew were lovely and boarding/deplaning was extremely quick.

Date: 29.01.2016

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XYZ

3.6

Quite good, even more when you consider the extremly cheap fares. Cold and warm snacks are at a fair price and a good quality. They don't seem to expect passengers from outside the UK, but apart from some passport difficluties (boarding personal didn't know my pass of a well-known country in Central Euroope and needed a supervisor to control if I can travel to my homecountry :-) this shouldn't be a problem.

Date: 12.03.2018

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Charlie Watson

3.6

A plethora of cabin crew were on hand for LS517 onboard G-LSAA and the aircraft was looking very good for an old bird, the chairs are well suited for the leisure market with Jet2 and are far superior to the offerings of TCX with better legroom and a superior design, the crew were very helpful. To improve Jet2 could offer IFE however this is lacked across the whole UK charter market.

Date: 27.04.2014

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Tommy McCreight

2.4

not a good airline would not book. not spoken to by crew, pilot did not address passengers at all except during safety briefing and even then sounded bored. for a six year old child on his first flight the safety manuals scared the Hell out of me, when it showed people in a ring while ditching i thought it meant we would have to jump out of the plane in an emergency

Date: 10.05.2015

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Chris Wood

1.8

initially keen on surcharging for anything, they continue to provide cheap flights from the north of the UK to an impresive range of destinations. I find it very disconcerting that the cabin crew (who tend to be a bit ecky-thump) are usually younger than the aircraft - although they're now picking up brand-new 737s, so that's good. They insist on trying to flog all sorts of stuff in their Sky Shop although their inflight adult snack box' is one of the best no-nonsense good value meals you're ever likely to eat at 33000 feet.

Date: 20.09.2016

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Michael

1.6

This company is total disaster. Bonded by stupid rules. Plane without window shades (wtf?), cabin crew forced us to turn off phones (even in safety card is stated that airplane mode is sufficient), we could not have earphones during takeoff and landing etc. Never again.