Reviews Amsterdam Schiphol Airport

Name: Amsterdam Schiphol Airport
Rating: 3.6

3.6 from 34 reviews

Write a Review Ask a Question

Customer ratings

Terminal signs & directions

Terminal cleanliness

Airport staff

Queuing times

Food & beverages

Airport Wifi service

Overall rating: 3.6

Sort by

Rating

garyhymes

I always have a brilliant visit to AMS - inbound or outbound. The most recent visit was very friendly with immigration.

Date: 28.06.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

bas_

4.7

Schiphol is a nice airport to be. It's so big, but you have everything you need. You can watch landing planes as you wait for your flight to departure.

Date: 23.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Pilot65

4.7

3 stars for bag claim due to long wait although our bag was one of the first. And as always on Schiphol, the shorter the flight, the longer the taxien.

Date: 08.11.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mitchell van Baarle

4.5

Schiphol is the best airport in the world, in my opinion. It is clean, the employees are overall friendly. The constructions May be bothersome.

Date: 26.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

PatrickBijvoet

4.5

I had Sky priority and was through check in and security in under 5 minutes.
The KLM lounge was very pleasant

Date: 23.10.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

WeeTartanMan

4.5

I found Schiphol a very easy airport to navigate. Check-in was fuss-free and easy, and, while I was expecting the airport to be very crowded due to Amsterdam's popularity, we weren't held up at all and breezed through with no problems. However, we may have caught it at a less crowded time and I can't speak for busier days!

Date: 26.08.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jake's Wing's

4.5

Awesome spotting area! BA lounge is great with very good views too! Landing on 18R will result in the perfect tour of EHAM! Plenty to see.

The mixed arr/dep pax areas are good too.

Date: 23.01.2020

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

TheLenaFox

4.5

A lot of facilities were overcrowded, but overall one of the best airports I have visited so far. It has good opportunities for spotters and connecting or flying to/from is super smooth!

Date: 29.08.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

gumtree

4.3

What can I say? Nice Airport. Security staff can be a bit arrogant and unfriendly.

Food and coffee are overpriced. But that is what you can expect at an Airport

Date: 14.06.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

ktombre

4.3

One of my favorite airports, maybe the best I know in Europe. Whether you travel business and access to the lounge, or you just have to wait in the airport, there are plenty of services, for food, shopping, relaxing, wandering around.

Date: 25.08.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

kevs767

4.3

Many shops and dining options at Schipol Airport. No need to take a train between terminals as all concourses/piers are under the same roof.

Date: 05.02.2020

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

kevs767

4.3

Every concourse under one roof. Convenient to move between piers. Many dining options and a couple of tulip/flower shops too. The KLM Crown Lounge is outstanding as well. Schiphol is an excellent airports to fly to/from.

Date: 27.01.2020

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

bas_

4.3

Schiphol is a nice airport to be. It's so big, but you have everything you need. You can watch landing planes as you wait for your flight to departure.

Date: 21.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ibirdball

4.3

A great airport for transfer with many UK and European connections to destinations all over the world. Although it may take a minute to work out where you want to go, this place boasts great shopping facilities and even a roof terrace for plane spotters, complete with its own aircraft. One of the best places in Europe to fly around the world.

Date: 21.07.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mr M

4.2

AMS is very good for a mega-terminal, much better than say Dubai. Security check uses the latest kit, you can take liquids through which they scan separately and everything stays inside the bag unlike Manchester where virtually everything comes out.

Date: 01.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mr M

4.2

AMS is one of the best in Europe and the best of the big airports. Nice and spacious, free wi-fi isn't a data mining exercise in disguise. Only complaint is the food is a total rip-off price wise and not that much variety airside, far better in Schiphol Plaza.
Loads of clean toilets and water fountains (are you listening Manchester).
Superb train connections and easy to find hotel transfer buses.

Date: 23.08.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

StuNoo001

Schiphol Airport being an international hub, as expected, is efficient in the way it handles business.

Date: 05.12.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Max van den Berg

3.8

Nearly everything was closed at around 22:00.
Can?t say much more and therefore can?t decide on how many stars by lack of not having to any of it.
Only had hand luggage with me and flew between two Schengen countries.

Date: 18.08.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

mivasi

3.7

Only two passport control counters were open after B767 arrival, so the lines were pretty long. Automatic gates were closed.

Date: 13.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Zonan

3.7

Gate is announced pretty late for EZY flights, but there is a site (schiphol.dutchplanespotters.nl) where the assigned gate is already known during the flight. I recommend checking that so you know your gate in advance and you can be in front of the row

Date: 21.07.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

aboRoma

3.7

Cheap airlines security check lanes are very long

Date: 03.07.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

asimnaveed

3.5

Smart airport. However, it's about time authorities need to do some work on renovation. Aspire 41 lounge is in a bad shape. Gate 9 (terminal 3) business class sitting area seats are torn!

Date: 03.11.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Travelar76

3.5

10 years back the one terminal concept was fine, bit now you have to walk absurd distances... It is to crowded, big parts are older and have low ceilings. Ample seating space at gates, often start-up delays and where is the really good healthy food options with descent seating?

Date: 05.10.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Marc Geuzinge

3.2

Schiphol isn't what it used to be. Less natural light due branded retail outlets, crowded. Some Moving walkways unserviceable

Date: 30.10.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

PdJ74

3.2

EasyJet D terminal is low-cost build.
Only one food point. Long walk to gate. No facilities at the gate.

Date: 03.10.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Joshua Bos

We couldn't go to the plane because there where not enough busses available. When we looked out of the window we saw two busses standing, the drivers where just talking with eachother. This was one of the reasons the plane was almost half an hour delayed.

Date: 08.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Scemenato

2.8

In 40 minutes connections is easier that they don't load your baggage on the next flight.
Great staff at the immigration: they let you skip the queue if you have tight connections.

Date: 17.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mr M

2.8

Baggage belts are slooow, no improvement from a year ago and done two trips this year.
Immigration takes an age if you can't use the auto machines.

Date: 23.08.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

mirjur

2.7

Some moving sidewalks And escalators out of order. No food/beverages automats. No refreshments at Gates.

Date: 26.12.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Christian Heim

2.2

Was waiting for my connecting flight on the B Gates for about 2 hours , the place was boiling hot , don?t know what the are doing with the A/C. Also B Gates in serious need of seating benches with USB to charge our phones , the space you currently have is for 10-15 people charging their phones in a place with 36 Gates is absolutely not enough

Date: 26.06.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Benfu99

Very overcrowded. Nearly nothing working as it should in Pier B. Crazy long taxi times to/from the runway (nearly 20-30 minutes). Toilets not very clean.

Date: 09.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

FrootLoops

Like walking through a working site. Aggressive personell operating the assistance-cars and not stopping for anyone. Loud employees shouting to eachother in restaurants.

Date: 03.09.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

rlcw

1.8

The airport is old, immigration is not efficient at all, lounge?s quality is just so so, no shower facilities for international departure

Date: 16.11.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

DeReuf

1.3

Crowded hub. Very modern and clean airport, but service is way behind other European hubs. Security checks are slow and long ques at passport control. Prices of food and drinks are exceptional. I can only give it 2 stars.