Reviews Brisbane Airport

Name: Brisbane Airport
Rating: 3.5

3.5 from 42 reviews

Write a Review Ask a Question

Customer ratings

Terminal signs & directions

Terminal cleanliness

Airport staff

Queuing times

Food & beverages

Airport Wifi service

Overall rating: 3.5

Sort by

Rating

Daniel Follett

4.8

Aircraft used a gate at the new common user satellite in the domestic terminal.

Date: 24.05.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Austin Purdie

4.7

A great airport, great location and facilities were excellent! Well worth the long wait for my flight! :)

Date: 06.11.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Tegan McCaw

4.7

Quite good, many duty free options

Date: 01.05.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Tim S

4.5

Great little airport easy to move around.

Date: 11.09.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jake Norton

4.5

Great Airport, Easy customs and baggage check

Date: 22.05.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mkw Waleed

4.5

Dubai airport is a beast airport in the world. Emirates inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Emirates service center please take action about refreshment matter. at last travel of Emirates is peacefull for other airlines.I PROUD TO BE A PAKISTAN.

Date: 07.03.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ryan Massingham

4.5

Very Confusing on Arrival and Parking is awful

Date: 25.04.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

David Hutton

4.5

Poor that plane was not at an aerobridge when it was raining.

Date: 30.01.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

David Hutton

4.5

10 minute wait for ground staff to attached airbridge

Date: 02.10.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Tom Love

4.3

Simple airport process. Stress-free.

Date: 12.01.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Frequentflyer_Liam

4.3

Brisbane airport is amazing for International flights.I fly overseas every year and without a doubt , Brisbane is always getting better.Flights do get delayed quite a bit. Still an amazing airport

Date: 04.06.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Lavan Ruban

4.3

Brisbane Airport was terrible and we were rescheduled onto this flight due to late baggage transfer.

Date: 17.07.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Max van den Berg

4.2

It might be difficult to get to the airport if you're approaching from the North East ( Maroochydore etc..)

Immigration and customs are always a hassle in Australia as it's quit complicated and the lines are/ can be very long.

The rest of the facilities with the exception of the WIFI is very reasonable.

Date: 24.05.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

henv

Brisbane airport is quite and friendly and now has free wifi, The airport has plenty of transport options and are fast when you ask airline staff

Date: 18.08.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ian Aspinall

Airtrain rocks as a mode of transport to the city

Date: 24.10.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

craig carlin

3.8

really nice airport, great transport links to the city, nice bar in departures for those last aussie beers.

Date: 10.12.2010

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Alex D

3.8

Clean airport although needs more amenities

Date: 11.11.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Joshua O'Kane

3.8

Brisbane is an airport I commonly pass through, and very rarely does it fail to impress me, the facilities, cleanliness are really good. Flights are usually on time and commuting to and from the airport and arriving and departing on flights is always a smooth operation. It will be even better when terminal upgrades are complete.

Date: 14.05.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Tim Crew

3.7

Wonderful airport with plenty of transport and accommodation. Love the viewing area and the virgin lounge is the best.

Date: 10.09.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Warren Williams

3.7

This was my first time using BNE International. Very east terminal to use and found the transit area to check baggage through to our next flight to be wonderful.

Date: 02.04.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

AeroPics

3.7

Fibne nothing special. Remember arrivals hall escalators. Cold, and ambulance for sick passenger. 'Welcome to a very cold Brisbane!'

Date: 27.05.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

C N

3.5

Very neat and tidy airport with easy to find terminals and a great view. Usually pass through immigrations quickly.

Date: 02.10.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Daniel Beech

3.5

My home airport so know it well. If you know your way around it flows very well with simple design. New Virgin lounge is outstanding, although the food choices are a little light compared to Qantas Club. Check in online to save long queues, especially on Monday mornings

Date: 29.07.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Graham Booth

3.5

Flew to Perth from Brisbane. Enjoyed the short time I spent there.

Date: 01.02.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Alan Moore

3.5

Wasn't there for long before heading to Sydney.

Date: 19.06.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

PiRad108

3.3

Brisbane International airport is easy to access with multiple transport options to get there and good pick up and drop off facilities. The departures hall is large and signage is good. Free wifi is available however I did not use it. There are many food and retail outlets to choose from before and after immigration.

Date: 25.05.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Carlos Marques Segur

3.3

from domestic to international... not great. you need to exit the domestic and then wait for a not very well indicated

Date: 14.07.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Pedro95

3.2

no free internet, but very good staff

Date: 01.08.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Joseph

3.2

It's a nice Qantas Club and airport.

Date: 06.12.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Rick Terry

3.2

Immigration was a bun fight. Auto-gates were too few and overcrowded with many people strolling past them then realizing what they were and doubling back which caused no end of confusion. Having said that the queues for the photo recognition gates were non-existent.
Signage for exiting was appallingly bad

Date: 16.09.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bamert

3.2

Don't plan on using any of the airport hotels late at night and last minute - they will overcharge you shamelessly

Date: 11.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

James-Robert Knight

My memory is a bit fuzzy, but the parking was terrible, the staff were good, and it took us 20 minutes to find the exit!

Date: 18.07.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Max van den Berg

It takes forever to pass through security. The rest is okay but not great for a relative large airport.

Date: 06.06.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Peter Shepherd

2.8

Desperately needs another runway. Every time I come here there are delays. Terminal is ok, but not many food options. New design for the roads in is really poor, and quite confusing. Virgin lounge is ok, but food options not as good as the Qantas Business lounge. Generally very quick for baggage.

Date: 18.03.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Paul

2.7

Checked in for a 6.30am flight at 4.30am. Security did not open until 5.00am. Waited in security lines while all the airport staff were let in before everyone else. No cafes open land or airside until 5.30am.

Date: 08.08.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Lindsay Graham Berridge

2.3

Is there a better lounge in the world than Emirates Brisbane?.Hope to find out sometime.

Date: 12.10.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Robert van Bentum

2.2

A bit old furniture, need a revamp

Date: 23.01.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Sean Gregory

2.2

My home base. I can't say anything bad about it. It's a great airport.

Date: 01.06.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Khai

1.7

Very poor terminal facilities with very limited power sockets available for charging. WiFi service is patchy and not free (beyond the 50MB/3 hour). The service beyond the free quota is also not reasonably priced. The trains/bus to the city does not run 24 hours (stops at 10pm), and there's no shuttle service from the airport to SkyGate (the closest shopping precinct to the airport) that runs after 6pm, eventhough there is a Woolsworth which is open 24hours.

Date: 06.08.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Rick Terry

1.5

Inter-terminal bus ride acceptable

Security was very slow

Terminal was over-shopped

Food I ordered took almost 25 minutes to come....but I had to eat there because...

The lounge was closed for redevelopment and so Qantas were only offering a food voucher for $30. This has to be spent at one venue with no change - would have been far better to offer 2x$15 vouchers. Might even save them money when people only redeem 1

Date: 16.09.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Paul

1.3

The queue after baggage claim was 300 people long. Very slow processing, perhaps there was industrial action. No announcements, no marshalling. Immigration/customs staff were very polite, but a queue of 300 after claiming baggage and at 8.30am is not a way to welcome visitors to Brisbane or to welcome you home. Brisbane really needs to lift its game - even Sydney is better