Reviews Doha Hamad International Airport

Reviews Doha Hamad International Airport

3.4 from 88 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.4
Sort by
Rating
BEN ABDALLAH
5
Nice aireport, with nice lounge. duty free is very big with a various products to sell.
The areport has all the indications that you need, and the flights are ponctuel.
I have fond memories of this airport
Date
05.05.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
DylanO
5
I have been through Hammad International many times and definitely one of the most extravagant airports currently. This also makes it a stand out. It is a large airport so be prepared for some lengthy walking or travellating on the moving walkways, or commuting using the automated train from gate area to gate area. Great range of shops, amenities, lounges etc and attention to detail. Each public toilet block in the airport for example has its own usher, ready to help show you to a cubicle and offer hand towel etc. The only down sides for me can be the transit process if you are connecting, it can get very very busy as they make you do a full security check again. Also the WiFi is not the best and can cut in and out and make you sign back in regularly. Aside from that, hard to fault.
Date
30.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Christian
5
All was fine, it was the second Time that
I flew with Qatar and this time I found it excellent. The staff was very polite. Last time it wasn't so good like this time. Now the staff makes fun with my child. Also the new airport is fantastic, seems like one of the best in the world.
Date
30.04.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin Wiggham
4.8
Very good airside spotting and very nice, very clean airport.
Date
25.10.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Manuel Valentin
4.8
The airport is amazing, everything perfect, except the fact that since it is so big, if you have to go from one side to the other for a transfer, you have to walk really a lot and have to add additional time only for that. There are moving walkways which can speed you up, but they don't cover the whole distance. I have seen a very modern self-driving train inside, but it was apparently not yet in service, as all the seats were still covered with plastic bags.
Date
02.08.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Felix Ackermann
4.8
Getting around the airport is quite fast to get connections. Wifi works practically everywhere. The lounges are alright but were very full and the food wasn't very good as there were only snacks but no meals.
Date
12.05.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
maalesh
4.8
Clean, efficient and good airport. The Qatar lounges are both very nice and there are many nice shops with a wide variety of items. Just the WIFI is very slow and unstable.
Date
13.04.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Robbie Woodley
4.7
Public transport is not really an option to travel to or from Hamad International Airport, but Uber is widely available in Qatar are not expensive by Western standards. Airport staff force you to have a printed boarding pass before entering the security area and do not want to let you in until departure-3 hours, which was annoying and I had to speak to a supervisor before letting me in earlier to use the lounge. The Qatar Al Mourjan lounge does not have it's own WiFi and uses the public terminal WiFi which is slow. I was there at ~2am, most of the retail outlets were closed. The Al Mourjan lounge is open 24 hours, is very sizeable and had great food options. Quiet sleeping areas and showers were available with little wait
Date
05.09.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Anna
4.7
If you have to wait long hours for your next flight- thats the perfect place with it's SILENT ROOMS. I wish on each airport I can find the same kind of facilities.
Date
22.04.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Samir Gurbanov
4.7
I was catching my transit flight to Abu Dhabi. From 2 hours I've spent there, 45-50 minutes I was fighting with WiFi :)
Date
08.04.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Simon
4.7
I came to the transit-terminal at 23:30 and had 2 hour connection time to next flight! I got hooked up to the Wi-Fi but it was bad with places to sit! I think its between 22-03 at night all the long-haul plane comes to Doha!
Date
03.12.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Christian
4.7
Awesome airport. Separate Business Class terminal. Great Lounge from Qatar Airways. Very modern airport.
Date
31.07.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
shiraaz ahmed
4.5
I was going to hyderabad airport to give a suprise to my family the qatar airways reached earlier than the scheduled time.an awesome airport the cafe's are very impressive here.im very happy to give them an excellent rating
Date
26.02.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Crossi2000
4.5
For the next flight, which was 45 minutes after arrival, Qatar Employees waited for all transfer passengers and took us to the transfer gate.
Date
18.11.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Dr A Manoj
4.5
Excellent Facilities,Emigration was over in 10 mts..
Date
22.10.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
RelsongJr
4.5
Efficient time of immigration and security check with modern Airport. Good place with quite room that gives more comfort to the passengers while waiting for the flight.
Date
18.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Muhammad Mubashir
4.5
A Hell of an airport, be it the architecture or the services inside. A bit expensive of course. Places to plug in the charger haha. Windows probably didn't let us see outside at the parking bay.
Date
28.10.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
rasto
4.5
except the bus transfer everything ok
Date
14.03.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
sorinpro368
4.3
My experience in Doha airport was honestly great, as it offers a lot. I had a layover there for 3 hours from another flight. Getting in the airport was one of the most seamless parts of my journey, which was the security check. Security check was pretty speedy considering there were many people at the security check that time. I still had lots of time left before my flight. Terminal facilities were sufficient enough for me to enjoy my layover at the airport. I didn't eat much at the airport, not to say I didn't like the food services, but I wasn't really hungry. Overall, a pretty good layover and stay at the airport
Date
25.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
gegounaris
4.3
Lot of people passing from the airport, but everything is working smoothly! Perfect facilities with airport personnel ready to assist you in anything. The only negative is to get to the airport. Although is near to the city the only option is to get a taxi, which is very cheap, so no problem. Recommended!!!
Date
09.11.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Taha Zouhair
4.3
Everything is smoothly managed at DOH
Date
06.09.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mark
4.3
Wifi is probably the fastest I've encountered on an airport. Also all free, no sign up required and no limitation in data or time.
One annoying thing with the airport are those two huge screens that gets so bright if makes you go blind.
Date
01.02.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Florian Schulenberg
4.3
Very beautiful new terminal, great shopping facilities and a nice and small food court. The queues at the securty check for connection-flights was too long and the Wifi was very slow and sometimes not reachable, but overall quite nice!
Date
01.11.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
orr.douglas@gmail.com
4.3
The central area where the lounges and shops are has the air of a stylish and modern 5 star hotel. Transfer process smooth and efficient. But one has to walk all the way into the central area to transfer and then all the way out again - there aren't transfer areas along the concourse (as there are in Dubai). So it makes for a rather long walk if you happen to arrive/depart at the further gates. But a vast improvement on the old bus terminal that was the previous Doha airport! And a far more sophisticated ambience to Dubai.
Date
16.05.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Matar Al-dosari
4.2
Very nice , new and luxury airport ! i have a lot of fun there is mac computer everywhere ! , variety restaurants and duty free shops ! Excellent service , whsmith in every place in the airport ! its really unique Airport !!
Date
01.09.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
thekahaaniwaala
4.2
they lost my tripod at the schiphol airport Amsterdam, and so far I am yet to get any form of communication from them. that was a bummer. other than that it was amazing.
Date
01.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mkw Waleed
4.2
Lahore airport is a beast airport in the world. QATAR AIRWAYS inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to QATAR AIRWAYS service center please take action about refreshment matter. at last travel of QATAR AIRWAYS is peacefull for other airlines.I PROUD TO BE A PAKISTAN.
Date
13.10.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
sorinpro368
4.2
Doha Airport offers a lot of luxuries, and it is one of the best airports I've ever been to, I mean, I am highly compelled to experience another layover at this airport. I had a layover between this flight, and another one to Singapore.
Date
25.12.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
KarOue
4.2
Very good, free and unlimited wifi coverage throughout the whole airport. Overall a very nice and modern airport, many shops and multiple food choices.
Business Lounge was very nice with a good selection of foods and beverages, but it was a little overcrowded.
Date
29.12.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Ernes
4
the airport is huge and with a lot of people at every hour , but fortunately is so easy for transit passengers to get in the main hall and then choose the right sector of the airport. It's easy to move inside it and it's equipped with a lot of services and seats.
Date
13.10.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mark Sear
4
Limited food choices. Poor in fact.
Date
13.05.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jevon Keane-Brennan
4
Layover was slightly long. Nearly had a heart attack when it said that my flight was cancelled, but this was not the case. More coralling. Don't like this.
Date
19.12.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Thisboythatboy
4
Great airport, especially at the time we arrived, when there was little activity. Our layover lasted for 8 hours, so we slept in one of those little ?quiet rooms? dotted around the terminal. Most of the shops were closed though.
Date
11.04.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Piotr
3.8
Ok airport. Poor WiFi, hard to get something to eat as foodyard is tiny comparing to size of the airport
Date
26.08.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Martin
3.8
I just had a quick layover in Doha so I didn't get to see much of the new airport. Although what I did see looked very nice, clean and showed no signs of aging. A part of it was still under construction although it didn't really affect us in any way. I had a pleasant layover and would transfer through there again if I had the chance.
Date
29.08.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Ryesh'er D'souza
3.8
Highly magnificent from the outside.
An aviation enthusiasts delight.
Efficient staff and multiple counters which enables you to breeze through check-in and immigration without any hassle.
Good variety of boutiques and cafe's
Fast Wifi
Beautiful view of aircrafts in all stages of flight.
Date
20.10.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Andy P
3.8
Good airport with good facilities. Not enough seats.
Date
02.01.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
August
3.8
Doha is one of those airports where transfer passengers need to go through a security check. Which is a practice I don't understand as the passengers have already gone through a security check at the airport they're coming from. Otherwise a very modern airport with a shuttle train connecting different gate areas. One of the most expensive cups of coffee I've had at an airport, though.
Date
04.11.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Tim Bagnall
3.8
Bit old and cramped, but the new one should be much better.
Date
20.02.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Christian Sustr
3.7
Sehr gut organisiert (Einreise, Transit,...). Positiv uberrascht, entgegen den schlimmsten Befurchtungen aufgrund von Kritiken. Klimatisiert.
Date
03.08.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Hisham Waleed
3.7
Hamad airport is beautiful and one of the best in the middle east region. The airport is very clean and there are many activities to do while transit. Wifi is free but slow in some places
Date
17.02.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sophie Hendriksen
3.7
Business lounge is great however it's a shame they removed the a la carte menu in the top floor restaurant.
Date
14.11.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Allan Moyes
3.5
The new airport represents a quantum leap forward from the old airport. Signage is easy to read and moving walkways assist in a expeditious arrival at a large modern airport.
There were no queues at immigration and baggage was swiftly delivered.
The very large car park is a bit of a maze necessitating it being manned with personnel directing you to the exit.
Date
18.09.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Aditya Suresh
3.5
doha airport is also good just that facility wise it is not a very good product
Date
03.01.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
afdreher
3.5
Check-in / bag drop in Doha is amazingly bad. It's a beautiful airport, but is not well organized. The lack of queues, issues with computerized systems, and sometimes lack of staff (relative to volume of passengers) definitely ruin an otherwise nice facility.
Date
09.07.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Hannette
3.3
The staff at the security check were extremely rude.
The 'gentlemen' saw some coins in my bag and started shout very loudly for security then he pushed the tray with my laptop to me, he did not care if it is fragile or not. They were talking to me in a very impolite way, keep asking to 'show your coins, show your coins!' If I asked something he ignored me then since I showed them all the coins from my bag, they just sent me away without saying anything. I fould it really unproffessional.
Date
13.07.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Mark Sear
3.3
No queues. Clean. new. Perfect.
Date
09.07.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
s2
3.3
When travelling with Qatar Airways and being sapphire with oneworld you don't get access to the Qatar Business lounge (3rd floor) but the lower grade partner airlines lounge on second floor. One of the worst lounges I have experienced so far. It is very crowded and the food is absolutely terrible.
Date
17.09.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Zoltan Fejos
3.3
Sunday I had my first transit in the New Hamad International airport. It was a very big disappointment. I was expecting something different after the big advertise ?Our new 5 starts home? it just a general airport after all. No 5 stars even not 3 stars. When I walked around I felt myself like I?m walking in Munich, Frankfurt or any other airport.
I was expecting the real Qatar Airways 5 stars service on the new airport as well but I need to be honest, I loved the Premium terminal at the old airport and the new lounges in the new airport is really downgraded to any airports lounges?..
Also when you walked around you had a feeling that the airport is not ready after all the delays.
I?m platinum customer at Qatar Airways and had a chance to go to the First Class Lounge. The lounge is small and crowded. I think these two words are explains everything what you don?t expect about a first class lounge.
However I need to state that Qatar Airways ground staff are very helpful and nice which helps to forget the all the issues with the new airport.
The airport recently opened and I hope the service will improve. I will not change the airline because of this because I still believe that Qatar Airways has the best service so far.
Date
23.06.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Juergen Salrein
3.3
Nice terminal but I alwsays have troubles with the free-wife.
And although I purchased an upgrade to business class Qater does not let you access their lounge.
Date
25.06.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FAQ

No questions

Get an answer from our members