Reviews Dusseldorf International Airport

Reviews Dusseldorf International Airport

3.4 from 78 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.4
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Rating
Zlatko Sucic
4.8
Excellent transport from and to airport, well marked. Terminal facilities rich. WiFi is slow, you have to pay for anything better from crawling. Excellent and wide variety of food and drinks. Lots of shops. Lounge could be bit better. Customs fast as possible. Sometimes slow due to suspicious immigrants. Baggage claim fast and never had any problem with it. Often traveling to this airport.
Date
23.04.2015
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Antonio Joao
4.7
Very cool too.
Things are very clear you can find easily your way out.
Date
02.12.2011
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Mark Sear
4.7
Super airport. Clean. Plenty to do. few queues. Typically German.
Date
18.05.2012
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DerHenni
4.7
Good, some outlets are closed early in the morning, but overview and security check are fast. Flying from here frequently and never had any problems
Date
14.08.2016
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Nils
4.5
The Dusseldorf airport is one of the best. Short walks to the gate, very clean and the staff are very friendly. The visitors terrace is fantastic.
The dispatching after landing goes pretty quickly. After I moved from Hamburg my luggage was there within a few minutes. I can only recommend the Dusseldorf airport, the there, the CHECK-in is very easy and fast. And take off one convenient device holiday
Date
29.04.2014
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Gernand von Massow
4.5
sehr schones Gebaude
kurze Wege
Date
09.10.2012
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Dominik
4.5
One of the best airports in Germany, if not Europe. Good layout, nice architecture but a little too crowded.
Date
01.11.2011
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Dani Ela
4.5
It is my most loved airport and my homebase if you want to call it that. I genuinely love the sky train, the multiple possibilities for public transport and the way the airport is shaped.

The facilities are very clean and well kept.

Depending from which gate you fly, security can be swift or a hot mess. You definitely want to check which flights are scheduled to depart around your flight and then plan accordingly.
Date
05.06.2015
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Marius Kriebel
4.5
I really do like Dusseldorf Airport because of the clean look it has. There's nothing really to complain about except for the SkyTrain maybe which definetly has got way too little seats where maybe 10-12 People can sit.
Date
27.09.2015
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Meinolf
4.5
Busy but convenient airport with excellent connection across Europe + a few to North America and Asia.
Not as big as FRA and MUC but that is the advantage here.
Date
03.03.2018
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Andre
4.5
Sehr geflegt. Alles ist gut zu erreichen Toller Service, toller Terminal.
Date
29.10.2013
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Kamil
4.5
Only 30 minutes of free wi-fi is very old attitude nowadays and definitely does not help people wishing to come back. Boarding was OK, and shops nice, but I will still prefer MUC or FRA as transfer-points.
Date
04.04.2016
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Jeroen van Vuuren
4.5
Good airport. Lots of transport links. Wifi works fast, loads of shops. Paspoort check could use some automatic gates, so you dont get stuk behind people that dont speak any english/german.
Date
16.09.2019
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Matthias Re
4.3
Supertoller Flughafen kann ich nur empfehlen. Kostenfreies WLAN sowie gute Duty Free Shops und sehr schnelle Sicherheitskontrolle
Date
29.05.2017
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chorche
4.3
I like DUS, you can easily get to the airport from Dusseldorf main station via the train and then continue with the SkyTrain. What is bad you get only 30 minutes Wi-Fi, but I survived it :-)
Date
24.02.2017
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Julian Bohm
4.3
Echt cooler Flughafen. Sauber, ubersichtlich und viele airberlin aufm Vorfeld :-)
Date
04.01.2013
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Martin
4.3
Dusseldorf Airport is the best airport in the northrine westfalia area. All the needed services, checkin, duty free and boarding, everything was very fine, structured, the personel was very professional!
Date
17.10.2014
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Meinolf
4.3
As always on Monday morning - Security absolutely crowded (at least Terminal A). As I know this I plan some more time on Mondays. Still don't know why DUS isn't planning more staff at those days.
But as always, the people are friendly and all the rest is pretty good,
Oh, except WiFi. That needs to be improved with coverage and at least half an hour or so for free.
Date
04.06.2015
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Fabian
4.3
A nice and enjoyable flight. I was surprised to fly on a Oneworld logojet which furthermore was equiped with the new Skyinterior. The seats where comfortable and the onboard service was great. I was offered a tasty chesese sandwich. We also had a nice view on the Pyrenees
Date
05.04.2014
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Ian Neale
4.3
Strike by security staff in the morning!
Date
22.02.2013
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Philipp
4.2
Quick security control, nice airport with lots of space for passengers and possibilities to eat and drink.
Date
17.03.2016
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Dani Ela
4.2
Getting to the airport is easy if you're from the area. You got two train stations (one connected via Sky Train) and plenty of busses that frequent the airport.

Airport and facilities VERY clean and well attended to. Always love a good Starbucks before I fly, so that's nice. There is a McDonalds in the lower level of the Terminal which I frequent often at various flight occasions and it's very clean and well-managed as well.

Security is well executed but still swift. I was pulled aside for a secondary check and it never felt weird or uncomfortable which I can only highlight :)
Date
07.05.2015
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SkyReport
4.2
Dusseldorf is for my opinion the best airport in Germany. You can easily get to the airport from Dusseldorf main station via the train or S-Bahn and with the SkyTrain. Also buses are available. There are many shops and restaurants in the airside but also in the check-in area. You get 30 minutes of free WiFi which is enough for my opinion. The airport is overall very clean, modern as well as up to date. The immigration and as well as the security checks are very fast as also the staff is very professional and kind. Furthermore it offers many destinations as the third biggest airport in Germany and therefore has got a high importance for the state of North Rhine-Westphalia. Surely is my most favourite airport as it also is my hometown airport.
Date
06.02.2017
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uttnoT
4.2
This airport is really modern and not too big. It has a lot of services outside for everybody to use and also a lot of services inside after the security check. It is easy to navigate in and the skytrain that takes you to the train station from the terminals is a top notch!
Date
20.02.2018
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Hassan Sami Adnan
4.2
The airport staff here is rather unfriendly unfortunately. This shows again and again that having one of the best infrastructural setups still don't matter if the people are not friendly. And yes, not an isolated experience. Experienced it too many times in DUS.
Date
07.11.2015
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Henry
4.2
Strangely distributed terminal at least what comes to B gates, but everything worked well. Not too much information at the gates however. Getting to the airport with train is difficult as the sky train is out of traffic. Taxi or shuttle bus is to be recommended, even though there is a shuttle bus between the airport and the train station, but it is still not convenient. Free WiFi but only for 30 minutes, minus! Today's airports should provide free WiFi for traveling people, as everyone wants to be connected.
Date
09.11.2014
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Uwe Wassenberg
4.2
Moderner Flughafen, allerdings nachts schlecht mit dem OPNV zu erreichen, vor allem, wenn die Bahn streikt. Betriebszeiten der Dusseldorfer Rheinbahn beginnt erst gegen 5 Uhr morgens.
Preise fur Speisen und Getranke stark uberzogen, eine kleine Tasse Kaffee gibt es erst ab circa 3,00-3,50 Euro.
Date
11.05.2015
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Rahul Das
4.2
Getting to and fro from the airport is easy with the excellent train connections to Dusseldorf city as well as other cities in Germany and even other countries!

The terminal is small and is easy to get to gates from security. Only used the Schengen facilities so don't know about immigration. WiFi is fast but limited to 30 minutes! Could use more places to eat but if you're taking a Schengen flight you don't need to spend much time at the airport anyway.
Date
21.11.2014
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Tomas Bloemink
4.2
1 hour wait for our luggage is a little too long...
Date
10.04.2011
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Christian
4
Umbauma?nahmen im Ankunftsbereich
Date
01.04.2012
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Andre Hermes
4
Well managed. Unfortunately no good view to the runways.
Date
08.03.2013
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Hubert Szymczak
4
We had to wait a very long time for our baggage! 1 hour...
Date
27.09.2011
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Michael
3.8
Wifi should be free for more than 30 minutes. Duty free is a low standard, nothing special, good restaurant..
Many of shops and restaurants are before the security.
Date
24.04.2017
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Tarik El Yassem
3.8
Went to Dusseldorf from the Netherlands by train. It was a bit of a puzzle to find out how to arrive at the terminal.
Dusseldorf International is a pretty decent airport, clean and well organised. Not so much shops though.
Date
14.08.2015
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Tom
3.8
Temporary terminal due to fire.
Date
26.09.2013
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Falk Banse
3.8
Lousy Passport check, only two slots open for a full A340. Had to wait for 45 minutes in a small hall, with disabled people in wheelchairs trying to get through. Worst arrival ever.
Date
28.10.2010
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Kevin
3.8
Good Amenities, Good Spotting, Squeaky clean and efficient.
No free Wi-fi.
Date
27.07.2013
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Roger Thompson
3.8
Dusseldorf old?
You have the wrong airport
Date
01.05.2013
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Chris Wood
3.8
A favourite. Very accessible and adequately appointed. Good selection of bars/restaurants offering some interesting options.
Date
20.09.2016
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Laurenz Locker
3.8
The flight was quite relaxed. SunExpress is ok to just travel. I couldn't eat because there were no sandwiches left without lactose... Everything has a price when you fligh budget.
At least, SunExpress could buy some new seats and other parts inside the cabine and toilets.
Date
28.08.2015
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Denis Gass
3.7
Pass control was very unfriendly
Date
17.04.2013
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Hans-Peter Dahlmanns
3.7
Free WLan Binusiness Lounge unter Telekom
Date
02.02.2012
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Meinolf
3.7
Excellent connection to the city of Dusseldorf or other towns via express train connectivity. WiFi is to expensive.
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Date
21.06.2015
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Marc
3.5
Es andert sich etwas bei airberlin. Als Statuskunde wird man direkt angesprochen und an Bord willkommen gehei?en. Mir scheint es das Herr Pichler die ersten Low hanging Frusts erntet. Good Job in einer wirklichen neuen A320-200.
Date
03.10.2015
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Moritz Bilger
3.5
The airport itself was nothing special but ok. Sometimes, the staff was a little rude but normally they were friendly. If you are hungry and are travelling via Terminal B (Air Berlin, etc.), than you will not have a great choise. There is just one restaurant were they sell sandwiches or two sausages with a toast. That is it. There is no free WiFi either. If you have to wait for your flight in Terminal B and you would like to sleep, there is a nice and quiet spot with the panorama of the runway near the boarder control (nearby the shops).
Date
25.05.2014
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lunasibe
3.5
It's a nice looking airport, but not very comfortable... especially if you're going to be spending the night here!
The free wifi is very, very bad. If you live in the EU, just take advantage of the free roaming and use your own mobile internet.
Date
27.07.2018
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Zubin
3.5
Apart from the viewing gallery, there's not much to do in this airport. There are a few cafe's before immigration and security. Duty free area is small compared to other airports.
Date
03.01.2018
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Lukasz
3.3
WiFi at extra charge, lots of constructions
Date
16.12.2013
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Jan Waldow
3.2
Rental car car park is a good way away
Date
24.01.2014
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Serhan Erel
3.2
C Terminalinde inan?lmaz bir yogunluk var. mumkunse daha bos olan b girisinden gecilip c kap?lar? bolgesine gidilebilir. pasaport kuyrugu, guvenlik kontrolu ve oncesinde 1 saate yak?n zaman harc?yorsunuz buna gore ayarlay?n kendinizi. s?v? kural?na dikkat mutlaka kilitli torba istiyorlar hemen orada 1 euroya otomattan alabiliyorsunuz. tav passport kart icin b blokta yer alan lounge kullan?l?yor. basar?l? bir lounge
Date
27.06.2017
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