Reviews Hamburg Airport
Sort by
Rating
Home airport. Short and quick distances, small enough to navigate easily, big enough to have all services and outlets one needs (or I need :-) )
- Date
- 10.06.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
A short but nice flight. The crew was friendly and the aircraft was very clean. Also the bord service was ok for such a short flight. Sadly, we departed 35 minutes delayed. After all I would choose Air Berlin again for this route.
- Date
- 05.04.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Free WiFi is probably the worst in any European Airport, only 1 hour and extremely slow if you can actually log in.
Otherwise its a great regional airport with excellent connections into the city.
Otherwise its a great regional airport with excellent connections into the city.
- Date
- 17.08.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
There are two separate lines for entering security, which I didn't really understand, but it moves fairly quickly and they speak English along with German (and Dutch, too, I think).
The private lounge is fantastic: showers, sleep pods, good selection of food.
Getting there is a breeze, as you pay one fare and hop on the subway, rather than paying a zonal fare.
Only downside is wifi. It's free for the first hour, and then you pay through the nose after that.
The private lounge is fantastic: showers, sleep pods, good selection of food.
Getting there is a breeze, as you pay one fare and hop on the subway, rather than paying a zonal fare.
Only downside is wifi. It's free for the first hour, and then you pay through the nose after that.
- Date
- 28.03.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Cleanest airport I've ever seen, Very nice managed
- Date
- 03.04.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Best German airport.
Clean and gates are clearly signposted.
Clean and gates are clearly signposted.
- Date
- 17.10.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
A modern and nice airport, easy and practical. Good connection to the city center in 25 minutes with the S-bahn. Two terminals, with the security control between them. Very easy to find one's way. Many toilets, very clean.
- Date
- 10.11.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very good airport, large and with all facilities. We landed with a private jet so came through the business centre, but my father departed back with a commercial jet and he said the airport had great facilities and we had the same experience.
- Date
- 02.01.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
One of the best airports in europe, very clean terminals, nice overview, all kind of restaurants, fast security check in (under 10 minutes.) and many facilities. WiFi is free for an hour. its called TURKISH AIRLINES
- Date
- 02.04.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Nice airport to start your trip. Not that big like other international airports but everything you need.
The check-in is at a central point, so everyone need to check in there, which causes some delays during the check-in. There are also a lot of self check-in counter which you can use.
The restaurants and shops are great.
Overall a good airport with good staff and offers.
The check-in is at a central point, so everyone need to check in there, which causes some delays during the check-in. There are also a lot of self check-in counter which you can use.
The restaurants and shops are great.
Overall a good airport with good staff and offers.
- Date
- 30.12.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
It's a very nice and clean airport. The flights are almost always on time. the two terminal buildings are pretty new. It's easy to get there since there are Subways from the Hamburg Central Station. The food is pretty good and you have one hour WIFI for free which is comfortable too. You don't have to walk long distances because the way to the gates isn't very long. I highly recommend this airport because I had only good experiences and I flew a lot from and to Hamburg Airport because I live there.
- Date
- 23.08.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
ich war zwar noch nicht in Munchen, aber das hier ist meiner Meinung nach der schonste Airport Deutschlands:)
- Date
- 20.07.2011
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Aufgrund von Schneechaos mussten wir auf diesen Flug umbuchen, da British alle Fluge gecanceld hatte.
- Date
- 09.08.2011
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
A very nice smaller airport! Ofcourse compared to bigger ones there are not that many stores but the airport is very clean and the distances are short. There also enough check ins and the baggage delivery is realy fast. The fastest I know.
- Date
- 09.10.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very poor performance. Only one runway cleaned from snow. After 1 hour this runway was closed for ice. Three hours delay due to well forecasted snowfalls. It looks like winter had already been ended in Hamburg earlier this or the last month!
- Date
- 18.03.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Hamburg is a very nice airport - easy to find one's way around, at arrival as well as on departure. 25 min to the central station by the S-Bahn. There can be a long queue at the security control.
- Date
- 22.02.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Nice airport. Short ways, friendly staff and very modern.
- Date
- 21.12.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
excellent airport,have good transport connection from the centre of the city (S1), excellent sunny terrace with good field of view to runaway and landing aircrafts...
also have good and not expensive markets,restaurants and coffee bars
also have good and not expensive markets,restaurants and coffee bars
- Date
- 20.10.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Overall is a good airport, easy to reach and well organized.
The food court has a limited choice but the food is great, with a magnificent view on the apron and runways.
The security check is fast, smooth.
The borading gates are average with enough seats available.
Advice:if you reach the airport by train s1 line be aware at the speaker advice.
The food court has a limited choice but the food is great, with a magnificent view on the apron and runways.
The security check is fast, smooth.
The borading gates are average with enough seats available.
Advice:if you reach the airport by train s1 line be aware at the speaker advice.
- Date
- 02.04.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Loved the airport, I was rather surprised by the size of the airport. I arrived by car so I am unsure of any other transport to and from the airport. the Security line was a little big but we got through really fast. Arrived a little late to the airport so I didn't get to look around and see what they had there.
- Date
- 14.01.2019
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very nice small Airport. Very clean. Only negative is less choice of food and shopping if you have to stay there for a bit longer. Getting there is always easy with metro or car. No problems with security check.
- Date
- 25.05.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Really nice Airport, ease to reach via A7, easy check-in, and it is really easy to get to everywhere.
There is Wifi but you have to buy it.
You have a wide spectrum of food to choose from.
I really like Hamburg Airport
There is Wifi but you have to buy it.
You have a wide spectrum of food to choose from.
I really like Hamburg Airport
- Date
- 13.06.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
I like the public transport to downtown.
- Date
- 03.10.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Going through passport control was very quick. Only took 10 minutes from plane to train to the city centre
- Date
- 13.03.2017
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Easy to get to with S-bahn station within the airport and only Euro 3.10 from city center. Fast track security about 15 mins at busy times, standard security can be 30-40 mins. Free WiFi provided by Turkish Airlines but it can be slow.
- Date
- 07.10.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Easy to get to airport using S-Bahn. Check-in quick using Sky-Priority. Security with fast-track is quick, but there were long queues at normal security checks. Lounge is OK. Free WiFi via Turkish Airlines for 1 hour but is quite slow.
- Date
- 28.09.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Very large, spacious airport with great facilities. Large windows down the whole side of the terminal giving great views onto the apron and both runways. Security was fantastic, no queues, friendly and efficient staff. There is limited food choice, one or two fast food joints, a sushi bar and then just cafes. Not the best place if ore looking to have a proper meal in the terminal. Casino land side too. Train connects to Hamburg HBF in about 20 minutes for 3 euros.
- Date
- 02.10.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Train service to the city center directly at the airport - it is about 20 minutes I guess (single ticket is ? 3).
On the contrary to the Frankfurt Airport I was able to use my non-German debit card to buy local traffic tickets at the airport, there was no need to withdraw cash.
On the contrary to the Frankfurt Airport I was able to use my non-German debit card to buy local traffic tickets at the airport, there was no need to withdraw cash.
- Date
- 23.07.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
The best expression for Hamburg's airport is good, but nothing special. It's cheap and easy to get there. (Even with public transport.) The airport offers a small range of restaurants, but actually, it is enough.
- Date
- 21.05.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Small airport, but long ways. besides tht very compact and bright terminals. Improved food and beverages opportunities rececently finally offering a McDonalds.
To highway connection and traffic jam very often.....
To highway connection and traffic jam very often.....
- Date
- 19.11.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Sehr schnelle Gepackausgabe, gute Ausschilderung zum S-Bahnhof
- Date
- 22.09.2011
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Overall a fine airport but very expensive. My main critic is WiFi. Basically NO free public WiFi. You get 30 minutes (if it connects properly) and that's it. For how expensive the airport is, to provide a good public WiFi should be basic customer care. This is not stone age anymore, it's 21st century...
- Date
- 04.07.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Nice and cozy airport. Easy to access with train to / from city. But read train info carefully first. Lots of services at airport. Not very pricy. Only negative thing was Finnair's slow bag drop desk and pretty reckless bus transfer to the plane :)
- Date
- 30.07.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Nice airport, very organized. Plenty of shops and relatively nice view on the apron (I like to watch the plaens moving around). I can't say anything about getting in/out or security, since I've been changing plane there only...
- Date
- 06.01.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
As ususal very fast baggage claim, todayx the taxi service was slow but this ususally is no issue. Check in and safety check usually are very fast and high quality.
Just the number of overseas flight and connections to some European connectiuons are not that good.
Being my home qairport I am very famiiar with it and really like this airport. For my needs it is perfect!
Just the number of overseas flight and connections to some European connectiuons are not that good.
Being my home qairport I am very famiiar with it and really like this airport. For my needs it is perfect!
- Date
- 16.03.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Sometimes very long distances to the gate.
- Date
- 31.03.2012
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Sauberer kleiner Flughafen. Geschafte und Sicherheitskontrolle offnen erst spat
- Date
- 20.03.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
I like usually like this airport. It is very well organized and structured, decent facilities, nice food and especially retail options for a regional airport. However, Lufthansa lounges are not spectacular. The worst thing, however, is the bag claim. SUUUUUUPER slow, and they don't manage to deliver priority bags first... I don't know why, every other time the priority bags come after a bunch of regular bags...
- Date
- 07.09.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Take the S-Bahn located between Terminal 1 and 2 to get to the city - cheap, fast, comfortable. One way trip is only 3,00 EUR. Get off at Hamburg Hauptbahnhof for shopping or Jungfernstieg for having a coffee at the Alster sea.
- Date
- 27.03.2014
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Hamburg is a typical small airport in Germany. If everything works well, you this airport is a good choice. But if your plane is delayed (my dalay was over 3 hours) you don't know what you should do with your time.
At least the platform for spotting planes is free and there's quite a lot of traffic. And if you like geocaching, I can recommend you to do the cache inside Terminal 2.
At least the platform for spotting planes is free and there's quite a lot of traffic. And if you like geocaching, I can recommend you to do the cache inside Terminal 2.
- Date
- 20.04.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Due to the construction works deboarding by foot. No problem but entering the airport trough an emergency exit and via a narrow stairway was not that good. Especially for older passengers or those with physical disabilities as well as those who have huge cabin luggage with them or check in luggage delivery at aircraft. Anyway apologized by the construction works.
- Date
- 25.09.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Hamburg is a somewhat provincial airport but run very professionally. There are good public transport and road connections to the airport. The terminal facilities are quite modern, very airy and lofty with short distances to the gates. The WiFi should be improved and is probably the only bad thing about Hamburg Airport. Food and retail services are abundant and quite good although pricey. The immigration has been improved recently and now is up to a good standard. The baggage claim usually is exceptionally fast. It happened several times to me that my baggage was on the belt by the time I arrived at the baggage pick-up. (although I must admit that on rare occasions I had to wait for 20 to 30 minutes). Usually it takes less than 10 minutes.
- Date
- 04.01.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Hamburg has a great lounge and restaurants. Easy to get to via airport train from hamburg hbf every 20 minutes. However, it is closed from midnight to 4am ish, and so if you have early morning international. Free wifi near the lounge. otherwise pay to play, but good throughput.
- Date
- 01.04.2016
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Good airport to actually watch planes airside. Lovely design from what I saw of it. But staff misinformed me on a late transfer and I was nearly turfed off a flight for a late check-in (I'd gone straight to gate as told to by them, not to check-in).
Automatic passport readers couldn't read my passport. Security staff not impressive. No food beyond this inexplicable extra security. Wifi wouldn't connect.
Automatic passport readers couldn't read my passport. Security staff not impressive. No food beyond this inexplicable extra security. Wifi wouldn't connect.
- Date
- 23.11.2018
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Airport is OK for its regional importance. I liked the short distance from the security to the gates and a very nice overview from the gates to the apron. Didn't try wifi, but shopping was fine and nice. Among regional airports it is definitely above the average...
- Date
- 29.03.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Bit of an old airport, but still quick and easy.
- Date
- 08.12.2012
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
very slow luggage delivery after landing, 30 min wait times even with low numbers of flights arriving happen frequently
- Date
- 03.01.2019
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Keine direkte Anbindung ans Autobahnnetz. Wer ein Auto mietet lern zwangslaufig ein paar Wohnquartiere in Hamburg kennen.
- Date
- 06.05.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
so fruh morgens noch geschlossen...
- Date
- 08.06.2013
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
Nice airport with easy check-in, quick security check and immigration. for the transportation you can use S-Bahn from main central station or with taxi. but there's no WiFi connection hier, so i think they must upgrade their WiFi facility.
- Date
- 11.07.2015
- Terminal signs & directions
-
- Terminal cleanliness
-
- Airport staff
-
- Queuing times
-
- Food & beverages
-
- Airport Wifi service
-
FAQ
No questions
Get an answer from our members