Name: Helsinki Vantaa Airport
Rating: 3.7

Chihe Choi

4.8

Very clean, compact and efficient. It took only 10-15 minutes by train from the neighborhood of western Helsinki I stayed in, which means about 30 minutes from the central railway station. All the staff are super kind and speak fluent English that you will have no problem with communication in case you need help. Oh, and the moment you have an absolute silence as soon as you enter the express train, you realize you are now in Finland. :-D

Date: 03.05.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jocelyn Roy

4.8

Helsinki is a nice airport. Everything is clean, good views of the surroundings, enough shopping, enough of everything for a short layover. Finnair's lounges beat everything else you can find in Scandinavia.

Date: 19.05.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Alexey Nazarov

4.8

Cozy airport. I love it. One of the best airports in the world. Make yourself at home here. Friendly staff, large duty free area, free wi-fi, sockets to charge your device up. A lot of check in counters, excellent shuttle buses to and from Helsinki city centre.

Date: 19.07.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mateusz Grasmann

4.7

The airport is very easily accessible from the centre of Helsinki. Finnair buses go several times per hour between the city and the terminal, the price is competitive and they are available for all the passengers, not only Finnair's passengers. There are many self check-in machines as well as the baggage drop off points, so the queues aren't very long. Basically, I enjoyed my stay at this airport. There's also an amazing plane hanging in the terminal.

Date: 04.04.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Konrad

4.7

Piekne, nowoczesne, lsniace czystoscia lotnisko. Duze zaplecze gastronomiczne. Jedno z lepszych w Europie.

Date: 17.03.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

JGegg

4.7

Airport is fairly large, if you need to get through passport control on departure, Gates 32 and above I think, and your not an EU national, get there super early, queues can be rather long.

Date: 26.09.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Krister Lindgren

4.5

With the new airport train, and with buses to Helsinki City, and with the distance between the two not being that far it's very easy to get to the airport.

The Check-in is amazing and is fast as a cheetah, the security check is like every other security check, but it's very fast and the staff are very friendly and helpful.

There could have been a few more restaurants, but it's enough and the food tastes great.

The wi-fi is probably the best airport wi-fi ever..

I'm sure you'll enjoy your stay at Helsinki Vantaa!

Date: 23.09.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

SG007

4.5

very good airport best airport good airport nice wifi nice toilet i like very much check out cat videos at sppokyguy007 yt

Date: 01.11.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Alyn

4.5

One of the best airports, with incredible easy check in and fast security check. Easy to reach, free unlimited WI-FI with great signal.

Date: 03.03.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

davemcd

4.5

Fab airport,lots of shops,fast relaxed security,easy to find your way around,and all very efficient here,free wi-fi.Nice....................................................................................................................................

Date: 22.03.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Miika Turunen

4.5

A very fast and easy airport to navigate. Very expensive, but good quality products. Overall, really nothing to complain about.

Date: 30.12.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Marius Jonuska

4.3

Getting to the airport is just excellent, because there are many ways to get there. About 3-4 buses goes to different Helsinki places. The regional train is coming in 2015 (maybe in end of 2014). I don't recommend taxi, because it's very expensive in Helsinki.

Date: 17.08.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Santeri

4.3

Getting to the airport is very easy by driving to the parking area P4 and taking the complimentary bus to the terminal. The check-in is easy with the automatic check-in machines, although I'd like to see higher quality paper for the boarding passes. The security is always fast and doesn't have long queues. Terminal facilities such as toilets are very well organized. The wifi is working as it should, although I personally tend to use my phone's cellular data. Sadly the food and retail services aren't very good. There's only one real restaurant in the Schengen side of the airport, which has tens of thousands of visitors/travellers a day and that one is ridiculously overpriced. The only cheeper option are cafes, which offer e.g. toasts worth seven euros... It would also be nice to see more fashion brands at the airport.

Date: 03.05.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bay Vijitakula

4.3

Finnair Lounge (Non-Schengen) is currently under renovation. It is partially opened with limited choice of foods and services. No shower or sauna facilities available until Spring 2019. However, internet speed is superb in the lounge.

Date: 16.12.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Anastasia

4.3

Didn't spend much time on this airport, but the first impression is that is good airport with good facilities. The wi-fi connection was good, also there is great connection with Helsinki by bus.

Date: 12.11.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jonas Tryggvason

4.2

One of the best lounges in the world Almost@Home Lounge at Helsinki Airport.
Automatic passport control, the most advanced I have ever tried.

Date: 27.03.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bzzz

4.2

Hey. We were in terminal 1 and I actually like it more than 2. It's more peaceful and it has better restaurants and some book stores. Easy and fast check-in, almost no queue in security and great gate staff!

Date: 26.02.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Niki

4.2

Helsinki is one of my absolute favorite airports in Europe. It's compact, has all the needed amenities and more. In addition the arrival is always painless.

Date: 25.07.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Richard Pearce

4.2

Beware the baggage reclaim. Helsinki has three: 1, 2A and 2B and all are accessible from the same terminal building. Pick the wrong one and you cannot get to your bags.

Date: 26.11.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Julius Mannermaa

4

Good terminal facilities and excellent airport to have a transfer flight to Asia, North America from Europe. No problem with customs and immigration especially if come from inside Schengen-area because the there is no immigration. New Finnair Lounge is very good. WiFi could be better because I think there is lot of other customers using Airport WiFi also. But still few problems but good working airport

Date: 14.04.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Alexander Stalhammar

4

Very nice airport. Clean and tidy and everything is well organized. Passport control was a breeze thanks to the automated machines. The wifi is great!

Date: 24.03.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jocelyn Roy

4

Very clean airport with easy to access WI-fi. Easy to get around and just enough shopping. Not much else, small, cozy, clean, friendly people. Very clean airport with easy to access WI-fi. Easy to get around and just enough shopping. Not much else, small, cozy, clean, friendly people.

Date: 21.08.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Nok Aviation

4

Easy to take a bus or train from downtown to airport. It separate two main terminal. It has SK, SU and AY lounge. I really like their wood floor which let me get warm feelings.

Date: 19.02.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bzzz

4

A great place to relax. Lots of different quiet spaces especially in non-schengen area, where I departed from. Good amount of food services, not too overpriced. WiFi was okay, worked sometimes. Security was quite fast but gates 50A-G are in a separate bus area, which can be really crowded especially at the time all flights to Asia depart (China, Japan). Theres one restaurant in that area. All in all, clean and I like the airport. If you are planning a bit layover at Helsinki, there's lots of places to sleep in for cheap!

Date: 11.03.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

August

4

A good airport. I think it is easy to find whatever you are looking for, even though at times it can be very cramped there with lots of travelers. Also, I think it is clean and modern there. Can't say much more about it, in recent years I've mostly used it for connecting flights.

Date: 21.08.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bzzz

3.8

Well, no surprice. Amazing, again. We had a gate from back, so the walking took time. There was many food services such as starbucks while walking to immigration. There was like 10 automatic immigration points, so it took less than 2 minutes. After that, we want to baggage claim, which was fast. Again, amazing job. :) Recommend!

Date: 05.11.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jonas Tryggvason

3.8

The first airport to have automated passport control, that actually works. Everything is very organized, lot of good shops, with good pricing. At the airport there is an excellent business lounge almost@home, it is probably the best business lounge in the world.

Date: 01.04.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Kris Avi

3.8

Quite big terminal. On wireless side, I don't like logging in to it. Sometimes not enough places to sit, depending on the gate. Not much power sockets to recharge laptop during layover. Food and shops are good, quite well placed.

Date: 18.06.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Nick Batchelor

3.8

Not the best place to be when all the flights from Japan and China arrive - Chaos!!!

Date: 11.02.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ladislav Adamek

3.8

It is great airport with superb WiFi, but it was definitely overcrowded and the check-in took over an hour, though we have already checked-in online and just needed baggage drop.The capacity limit seems to be already broken and the security could be improved - didn't feel safe with the huge crowds right after the escalators in the departure halls.

Date: 05.07.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Henrik Hansten

3.8

Helsinki-Vantaa Airport (HEL) is a medium sized airport in the capital of Finland. The airport itself is easy to get to, however the taxies are quite expensive. The check-in might take some time so be prepared. The same applies for the security-check. At more busier time (morning and afternoon) the terminal building can get quite crowded. If you are traveling to a destination outside the Schengen area you will have to go through passport control, which can take some time, but still way less than at for example LHR. Helsinki Airport and Finnair push towards people connecting through Helsinki on their way to Asia instead of for example LHR or FRA. This means that the airport is geared towards tight connections with clear signs and so on. On overall Helsinki Airport is definitely not the best airport in the world, however it is a good airport and I do prefer it over for example LHR or FRA.

Date: 08.07.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Miljaana Lahdenpera

3.8

Helsinki Vantaa is not the biggest airports of the world, but it is greatly functioning with Finnish preciseness and has a good variety of stores and eating places to choose from! Biggest of the airports in Finland and definitely the best one.

Date: 24.05.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Almante Atkociut

3.8

For some reason neither wifi worked on my both times there. It's easy to navigate, spacious and quite beautiful airport. The busses travel between city centre and airport 24/7, just very expensive, 5 Euro.

Date: 18.11.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bzzz

3.7

Really amazing! Everything worked well! Really fast service at Burger King :) Gate service was really nice and big duty-free areas! Many shops to buy! Recommend!

Date: 04.11.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

pegget

3.7

Great experience so far, with great connections to in and out of the airport with really helpful and friendly staff. Check in was easy but there were some minor delays in the security checks. Finnair lounge was simple and clean though very cozy.

Date: 09.08.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

August

3.7

A good airport but is getting to feel too crowded. Sometimes the distances between the gates on transfer flights are quite long, and some gates are far from the shops. Free WiFi is great as is having the possibility to charge your wireless devices.

Date: 04.04.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Thomas van Woerkom

3.7

European terminal was too busy to deal with all passengers from transiting flights. Security was done, but could have been faster. Facilities are sufficient to spend your time for a hour or so, while food is available too.

Date: 02.04.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Fernando

3.5

Small airport and simple to use. Good services. The people are really nice.
You can be in the runway ready to depart and still have wifi signal from the airport building. Amazing.

Date: 03.02.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Maido Ruutel

3.5

Good charging options, plenty of benches, nice people. Missing few restaurants and a decent electronics shop.

Date: 29.08.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Henry

3.5

Good and fast service everywhere, except what comes to the security, but that is understandable and normal during rush hours at any airport, still annoying. There is a new security check one floor up from the old one, but I did not try it yet.

Date: 15.09.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

nicki magda

3.3

Negative points:
- quite small in space, during rush hours tends to be overloaded.
- small and limited numbers of shops.
- during night time most of shops are closed
Positive points:
- self-check-in (internet or local)
- fast security check line for families with kids or/and invalids
- kids corners in all terminals
- being small not much to travel between gates-terminals

Date: 28.01.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

nicki magda

3.2

nice airport but has already being reached its capacity. The gates are crowded and the movement passageways between the gates is really over its capacity. they have to extend it to make room for the internal or inside EU flight. The non-EU/Schengen area is very nice and roomy.

Date: 14.04.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bao Gia Tran

3

- Cashier @Helsinki Duty Free was a disaster. A 10min long queue with 2/3 working desk, 1 was sick and having terrible attitude towards customer.
- No waiting couch @gate 24. The gate was too small that the coffee shop takes all the space.

Date: 11.12.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ryan O'Reilly

2.8

Very crowded at the check-in desks, security, the terminal itself and boarding at the gate. If Finnair wants to use Helsinki as a world-wide connecting hub they need to expand the terminal to accommodate the extra passengers. Loved the rail link though, 30 mins from airport to down-town and just 5 Eur. Very easy to use!

Date: 30.09.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Mario Fliegner

2.8

Free WiFi :-) Excellent clean airport, friendly ground staff.

Date: 27.01.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Somanadh

2.7

Terminal work is in progress, hope it gets better. There is a long walk for non schengen travel after the passport control.

The connectivity to the airport is good with train.

Date: 05.05.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Meinolf

2.7

Less opportunity to sit down at the gate as a some gates a cafe is located and either you have to purchase a food and/or drink, or you have to stay.
Food and drink prices are very expensive. 10? for a simple baguette.

Date: 14.11.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Adrian Neubert

2.5

I dont like this Airport.
In the afternoon there are several flights inbound from Asia at the same time.
Even if safety controls were fully occupied waiting time was nearly 45 minutes. I don't understand why I Need a safety control? I just came out of an aircraft where I had the safety control in Japan before.
I got a final call for my Connection flight which had 1 hour gap time.
This must be more than enough for this small Airport.

Date: 11.12.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Harri Erho

2.2

Too crowded, hate walking thru shops. Used to be open and spacious, local stores etc. Now just boring international brands and too tight to breathe.

Date: 27.04.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Pentti O.Heimolainen

2.2

ok, but we had to go to the rear of the plane under heavy rain.

Date: 16.06.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Reviews Helsinki Vantaa Airport