Reviews Hong Kong International Airport

Reviews Hong Kong International Airport

4 from 134 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
4
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tony090909
5
Check in is ok because they have counters for specific flights.
Immigration and security was fast
If you are at Gate 17,18,19 you are going to have a huge and extra long taxi (around 20/30 minutes) because gate 17,18,19 are on the opposite side of the airport.
Date
04.02.2019
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Pavel Jiranek
4.8
The best of the big airports I have visited so far.

Very easy to find the correct way. It is not maze like CDG, FRA and other shitty airports.
Date
28.07.2013
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Arvind Krishna
4.8
One of The best airports I have ever been to. It is one of the most complete airports i have ever seen. It has ample restaurants and duty free shops to look. The custom officers are friendly and the procedure does not take much time. The view from the terminal to the ramp is just spellbound. It just has plain glass separating you and the terminal. Overall its a traveller's paradise
Date
07.06.2015
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Anson Yee
4.8
It is just an Airport with 5star services, The immigration speed and all you need is there. I like this airport but compare to Changi Airport, this airport is a bit small but all the thing you need is inside side. Even a golf stadium and Cinema in T2. This Airport is my favorite. The speed of luggage are awesome. Restaurant are yummy although it is a bit expensive. I will try to travel to Hong Kong again because of this airport. Awesome!The Lounge are fanatic. Great place to transfer as the hub of CX and HX
Date
22.08.2017
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Simon
4.8
Great Airport! Good at immigration, fast baggage delivery
Date
04.03.2013
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James Blake
4.7
Very well designed airport. Beautiful views of the runways and surrounding mountains, easy to navigate and plenty of food, lounge and service options. Qantas Business lounge at airport is a great place to refresh before the trip home. Airport is a bit far from city, but the airport train and intown check in makes the journey to the airport much easier.
Date
17.09.2015
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XPinger
4.7
Transited through - best airport in the World to have to waste a few hours between flights. So many facilities available for charging devices, using their devices, huge variety of retail and food outlets. Quite difficult to get a proper cup of tea!
Date
17.01.2018
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2007oo
4.7
Really nice airport. Very clean. Has flights going to almost everywhere in Asia. Lots of great restaurants and shops. Very large and open. Great design. Airport subway is very helpful - at the station in the city there is check-ins for certain airlines and they take your luggage to the airport, I think. Great WiFi - free.
Date
16.04.2017
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Artymon
4.7
One of the best Airports I'v ever been.
Date
16.12.2013
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Max Kniaziev
4.7
One of the best airports in the world if not the best one
Date
31.08.2013
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Ursa
4.7
Nice but not enough power outlets. Skydeck is a must. Bring telephoto lens! Really fast in security check and all.
Date
07.07.2016
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Robert
4.7
Massive airport the biggest in the country
Date
27.10.2012
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Daniel Yee
4.7
Love this airport as the airline I frequent is based here. Free wifi is fast and unlimited, while the seats and waiting areas are comfortable, both on the airside and landside. Lounge facilities are one of the best in the region, and an airport I would gladly layover in.
Date
07.11.2015
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Konrad
4.7
Lotnisko ogromne, nowoczesne, wszechstronne. Ogromna ilosc ekskluzywnych sklepow i butikow. Terminal czysty, pachnacy, mila obsluga. Szybka i sprawna obsluga pasazerow. Darmowe Wi-fi. Cudowne lotnisko.
Date
17.03.2013
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Anindya Banerjee
4.7
It's huge. It's fancy.

So check out your gate number. You might have to take a train to reach your gate. Which means add another 15 minutes.

Food options: It's a foodie's paradise. From pizzas to dim sums, everything is available.

Duty free: I felt it was a bit on the expensive side. Personally, I find duty free in India and Singapore cheaper.

WiFi: I was a bit disappointed with the WiFi connection. It kept getting disconnected. In some places, there was no WiFi at all.
Date
28.09.2015
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Rune L
4.7
HKG is a greate airport, no preboarding so it is possible for everyone to get close to the Windows for a greate look at the planes. The airport have a fresh and modern look an it is very easy to navigate around the airport and the airport is cleane.
Date
25.05.2012
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Juan Martinez
4.7
HK Intl must be one of the most efficient, most convenient airports in the world
Date
25.10.2011
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jetlaggedtravelninja
4.7
Fantastic airport-seamless travel to the city. Easy wi-fi connectivity, wonderful food options. Easy and fast to navigate through this airport.
Date
29.07.2019
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Nick Smith
4.7
Fantastic airport. Always a pleasure to visit.
Date
12.03.2011
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Krzysztof Pawliszak
4.7
Easy to get to (MTR, taxi (though it's quiet expensive). The Airport is easy to navigate and get from one terminal or its part to another.
Security checks and boarding is very quick and hassle free.
Good facilities inside each terminal, highspeed and free wifi is supplied everywhere.
Date
19.07.2014
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Norman
4.7
Definately my favorite airport in the world. Love the in-town check-in.
Date
05.04.2011
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Celestyn Chmielewski
4.7
Beautiful approach to the airport!
Date
06.10.2012
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simonkenning
4.5
Very fast security service for both passport control and security checking of passengers. Same quality as Fast Track in Europe.
Date
04.07.2019
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Aleksei Ibragimov
4.5
Very big and interesting airport. The stuff was helpful.
Date
23.11.2013
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S Kurth-Eschholz
4.5
Toller Flughafen, strahlt sehr viel Ruhe aus
Date
02.03.2012
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David
4.5
This is the smoothest airport I have ever used. Courtesy bus to Kowloon Station, Check in at the station so didn't need to lug suitcase to the airport. No one else at the check in. Train quick, quiet and comfortable. Security check fast no queuing. Immigration about four people in queue opened another gate for me. Plenty of shopping and eating places. Excellent Grilled Salmon at Cafe Deco. Eat there it's lovely.
Date
20.02.2015
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Roman Gorodeckij
4.5
This is probably the best quality airport in the world. It's not huge, once you enter airport first floor has everything you need, second floor has check-in's. And everything is quite near, not like in other airport when you have to run around to get to macdonalds, then 20minutes searching for your check-in kiosk. Wifi is great, Lounge is fantastic.
Date
18.02.2017
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Shemeek
4.5
The best airport on planet Earth. Definitely.
Date
27.10.2013
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David_Wu
4.5
The airport was clean and the passport control was fast and the security check is fast, But the baggage claim was really slow we waited for 50 min to get our luggage.
Date
01.09.2019
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Paul Mortimer
4.5
The airport had a logical flow, from disembarkment to exiting the premises. No left or right turns, just walk in a straight line until you exit.
Date
02.03.2013
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Jeff
4.5
Thankful United Club there. Used my two complimentary passes there. Quick security checks and customs and immigration.
Date
31.05.2017
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XPinger
4.5
Still the best airport in the world to 'lay over'. Lots to see and do plus masses of charging facilities for various devices, great wi-fi and even a selection of iMacs / tablets for keeping in contact . Huge array of shops and eating facilities
Date
17.01.2018
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Tien-Jen Schneider
4.5
Still my top favourite airport. I travel frequently through HKG, transiting to my destination. Great facility and above all, endless usage of wifi. Only the custom is the down side as it seems they never have enough manpower to open up more counters.
Date
28.11.2015
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Liam McCluskey
4.5
Smooth arrival and security. My new home airport.
Date
29.12.2013
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Richard Frost
4.5
One of the best airports in the world. Efficient, well organised and very easy to get to. Security and immigration are friendly unlike in many other countries! Plaza Premium lounge is pretty decent though alcohol is not free. Wi-Fi throughout the airport.
Date
23.06.2015
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Dave Fernig
4.5
Luggage didn't make the dash across Frankfurt - never was, suitcase doesn't have legs. Arrived next day and efficiently delivered in Hong Kong.
Date
23.07.2016
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Robert Lachowitz
4.5
Large airport, a lot of good restaurants, many good seating possibilities, entertainment area with viewing terrace, Prefect connection to Hong Kong downtown.
Date
23.04.2011
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Luca A
4.5
Hong Kong is a very good airport, the check-in part went very easely and there was no delay. Security check was good and the terminals look like Dubai airport. There were enough facilities and there were very good restaurants
Date
16.05.2016
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Ernes
4.5
Hong Kong intl airport
The airport of HK is more than huge, with hundreds flights every day that make it one of the most busiest airport in the world. The arrival and the passport control were fast and simple, plus once inside the main hall you will get astonished by the huge space available and the quantity of people around. The airport has a train station with a train that stops right in the middle between the two terminals 1,2 (choose if exit right or left depending from the terminal) that makes the trip to the city center very easy, fast, comfortable. The departure and control passport were also fast, and pretty accurate, and so the security check. I think it's a very modern and high developed airport that makes easy every connection although there isn't the same warming feeling as in Singapore airport for example.
tip: The train costs 100 hkd one way.
Date
19.04.2015
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Herbert Chan
4.5
HKIA is a perfect way to travel. For premium travellers, it's pity that they do not offer any premium way to cross the immigration. Unlike other 5-Star airport, they treat high-end traveler well. I personally love the lounges in Hong Kong especially the CX lounges, Namely, THE BRIDGE, THE WING, THE CABIN, THE PIER, G16. They are literally the best lounges I have ever visited in the world. Speaking specially, THE WING's First Class lounge is the best First Class lounge ever visited. The overall impression to this airport is HIGH.
Date
12.08.2014
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Kordian
4.5
HKG and PVG are my favorite airports so far. Very spacious, everything goes quick and smooth and toilets are shining clean. The only drawback are the restaurant prices which are pretty high (i.e. Ajisen Ramen).
Date
16.01.2013
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Jonghyon Sohn
4.5
Hard to find Plaza Premium Lounge
Date
10.12.2013
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Sez Price
4.5
Great airport for a stop over with so many things to do
Date
02.09.2012
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Mick g
4.5
great airport easy to navigate around and also very helpful staff.
Date
16.09.2013
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Angus Kei
4.5
First time in the Bridge lounge, good overall
Pretty big. I like that it had a metro station near it..............................................................................................................................................................................................................................
Date
11.01.2015
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Simon Wicks
4.5
Exceptional lounges available to Business and First passengers in Hong Kong. We sampled The Pier this time round and were very impressed. Excellent food, nice and quiet and plenty of comfy seating.
Date
07.08.2016
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Tam Shing Yat
4.5
A new, user-friendly airport with high efficiency. The facilities are sophisticated with many restaurants and clear instructions. The airport crew is experienced, and no queuing is needed at the immigration.
Date
09.12.2013
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Hans_Bru
4.5
Very convenient and well organised airport. Very easy to access by train, and the ferry from Macau straight into the terminal is extremely handy. Some very nice lounges, and despite its massive size, very easy to get around and know where you are.
Date
23.04.2019
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DoubleH63
4.5
One of the best airport i have experienced. Every thing is available in the airport: if you have a long stopover you can have a ride to Ngong ping Cable car or even HK city as it s really well desserved. Nice staff, Wifi is perfect, really clean, immigration fast most of the time..
For such a big airport, it is really well done
Date
22.08.2016
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Vetle
4.5
Large modern great airport! A lot of great shops but I struggled to buy food because before the gate closed caused by long queue
Date
11.04.2013
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