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Reviews London City Airport

Reviews London City Airport

3.7 from 49 reviews
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Overall rating
3.7
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Matt Purton
4.8
This was when you could get through from 10 mins at check in to boarding
Date
31.12.2011
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Martin
4.8
This airport is very convenient to fly in to. I didn't have a chance to fly out of it although my experience flying into it was phenominal. It was very quick and convenient and certainly sounds much better than flying into Heathrow. I highly recommend this airport when flying into London if you have the choice.
Date
29.08.2015
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Michael D Souter
4.7
So easy to use. Quick everything.
Date
17.07.2012
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Tom Bewick
4.7
No bother. Small and efficient. Easy links to London on the DLR. Nice and clean, fast security and straight onto the plane with no hassle. Although I found the lounge to be overcrowded so slightly uncomfortable.
Date
02.10.2014
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LucieH
4.7
London City is by far the best airport in London for business travellers. Shops are limited, but I can show up 30 minutes before my flight and still make it. Security is fast, staff are polite, airport is small, (2 minute walk from the DLR station to the check in desks, 2 minute walk to security, usually 5 minutes to clear security, 2 minute walk to gates) and they do have a good range of food outlets and small stores for essentials. The Wi-Fi is good. There are charge ports everywhere. I fly from LCY most weeks, to all sorts of other airports, and I'm yet to find an airport that suits my needs better than LCY.
Date
30.09.2018
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AeroPics
4.7
Fantastic airprot, quick and friendly security. Nice airside (and landside) Great leather seating and nice aircfield views. Leather seating too close together.
Date
27.05.2011
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Amelia
4.7
Efficient and convenient airport that I often use. London City is probably my favourite airport for many reasons. It's quiet, it's small, it's easy to get around, it's fast and has lovely places to eat. Out of over 20 flights of which I have flown from LCY, only 1 was delayed. The delay was 30 minutes and was due to poor weather conditions, which is understandable and wasn't the airport's fault. The best time to fly at London City is early in the morning. Personally, I find it more comfortable in the morning.
Date
27.04.2015
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AeroPics
4.5
Very swift swift arrival process from gate 3.
Date
30.10.2013
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ScottishRM
4.5
very good airport, not a great food choice in my opinion and a bit expensive

security was easy to get through

took a bit of used to getting to with it being a 'silent' airport however, there is enough screens around the airport for you to know when your flight boards

Boarding was quick and very effective to get the flight to depart quickly so little time spent during boarding
Date
23.02.2015
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Robert Brooks
4.5
Quick security experience this time. The fastest I've been thru any UK Airport security. Despite the flight being delayed for 2hrs found a good seat to watch out over the runway and taxiway to keep myself entertained, plenty of places to grab food and drink too. Toilets decent and clean. Wifi unlimited and free. Worth noting that nearly all seats had direct access to plugs. Something all other airports would do good to take after.
Date
16.06.2016
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AeroPics
4.5
New security area is much better, and processing is swift at busy times, however the security staff are now rude.
Date
09.08.2011
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Robert Brooks
4.5
London City Airport is aimed almost directly at the business traveller. As a leisure traveller I felt quite out of my depth!! However it benefits for this as, the airport is so easy to get around. Security was really busy, but moving, and the departures area was quite cramped, but not uncomfortably so. Plenty of places to get food and drink. Signage could be improved on however. Loads of places to sit and watch movements, I spent most of my time sat by gate 1 watching the aircraft come and go. Boarding was from the far end of the western pier. Which is undergoing renovations, so wasn't as nice as it could be potentially been. Waiting to board the flight was in a small room, which was quite dingy, but given the works, acceptable. All in all a pleasant experience which I would recommend.
Date
19.05.2016
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Chris Wood
4.5
I love this airport - every city should have one like this. Charming, small (verging on tiny) but efficient. Whenever you land, know that it'll be at the wrong end of that long corridor. Great DLR links to the city.
Date
18.05.2016
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Zac
4.5
City is perfect for domestic flights walk off the aircraft and right on to the DLR into Central London within 20 min of disembarking the plane.
Date
06.03.2018
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Celestyn Chmielewski
4.5
Big improvement since my last visit (many years ago!), found out that using LCY Flight Info (search it on Facebook) will send flight update straight away to my phone so no need to look for departure board in the airport to find out where's the gate that my flight is leaving. Love it!

Western lounge is going through improvement phrase at the moment, so my next visit will be a lot better!
Date
26.09.2016
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Sugarhorse
4.5
As I traveller from Australia, I don't get to use this airport often, so it's a treat for me. Straight through customs, friendly staff, no waiting for baggage, up and away on the DLR in no time. Love it! I've only ever arrived here. Maybe next time I'll arrange a departure and see what it's like.
Date
24.01.2017
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John Mills
4.5
As always a quick and seamless journey through City. Its small size means you can be through immigration and baggage claim and onto the DLR in a matter of minutes. The same for departing and can be airside in a matter of minutes as well. Facilities in departures are more than adequate for the type of traveller that it's designed for. One slight downside is that at the busiest times the lounge can feel overly crowded.
Date
29.09.2015
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Pontus Emanuelsson
4.3
Really nice airport, short wait for luggage, quick walk to exit. The time from exiting the aircraft and being outside the terminal was around 20 minutes, and we did not rush.
Date
16.02.2016
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Sander
4.3
Great airport, hardly any queues! Good service and Tube(DLR) connections as well
Date
10.11.2013
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Alex G
4.3
Got from DLR station to gate in 10 minutes and straight onto the flight. You can't ask for much more than that especially now that the airport is busier than ever.
Date
12.07.2016
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Richard J Taylor
4.3
Departure Lounge freezing cold!
Date
13.03.2013
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Celestyn Chmielewski
4.2
Took a while for my baggage to come out at baggage reclaim despite my flight sit close to baggage reclaim area....
Date
26.09.2016
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John Vincent
4.2
Terminal was busy but its an agreeable small airport. Took a BA CityFlyer flight on an Embraer 170 to Dusseldorf. Much better than the Saab 2000 that was on this route. Plenty of space. Comfortable and quiet. Cloudy day so not much to see of the city.
Date
08.04.2014
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Richard J Taylor
4.2
Draconian Immigrations and ignored the non-EU nationals. Police border scrutiny without announcing who they were!
Date
31.08.2011
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Robert Heywood
4.2
Brilliant. From touch down to leaving the airport in around 20 minutes
Date
28.01.2013
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cityAviator
3.8
Had a bit of a delay getting the buses to the aircraft so we could deboard but other than that it was quick to get through EU immigration and a quick walk from there to the exit. Easy to get to and from the airport via the DLR.
Date
30.08.2018
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Anthony Maffei
3.8
Excellent flight - the plane was delayed due to door fault however we made up time in the air! Great service for my first EVER flight with BA!

LCY is an excellent airport - small and quick taxi / take off. Quite steep, but you avoid the hustle and bustle of LHR and even LGW!
Date
13.04.2015
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Manav Divecha
3.7
Very posh and quiet ,had nice shops wasn't that dirty.Normal good old fashioned airport 4 me!!!
Date
02.07.2013
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Marco Gioanola
3.7
The DLR train connection is quite convenient, and reaching the trains once landed is very easy.
Immigration has e-passports gates, although you reach them through a narrow corridor which is not exactly the best welcome to the UK message.
Date
20.11.2017
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Jack O'Nory
3.7
The baggage handlers at LCY need to realise that bags with Priority business class stickers come out FIRST not LAST.
Date
19.02.2012
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Jack O'Nory
3.7
Getting sick of the security. For some reason they find it necessary to bark at you nowadays like the yanks. Never used to be like that.
Date
23.07.2012
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Adam
3.7
Arrival only didn't see enough to get decent impression
Date
22.11.2013
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Rotation
3.5
Fantastic airport location and approach. Facilities could be better.
Date
31.05.2012
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Nick Lester-Davis
3.5
A compact airport and quick to get through. Arrivals better now they have automatic passport readers.
Date
04.12.2015
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Rod Hirst
3.2
Flight delayed over 2 hours due to bad weather in Europe delaying incoming flight.
Flight and service good
Date
21.01.2014
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Marco
2.8
Location made me choose to fly to LCY. I had to visit an exhibition at the London ExCeL, which is a 10 minutes walk.
My flight back was delayed with one hour until 7.00pm. Lounges were heavily overcrowded, the heat was almost unbearable. Never been so happy to take my seat in the airconditioned plane!
Date
16.06.2015
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BKronman
2.8
Great bag retrieval. Terrible time trying to get out of short term car park. 15 minute wait for slow gates.
Date
10.02.2018
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Cihangir DURSUN
2.8
Free internet, Easy Connection from city center
Date
28.08.2013
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Gio
2.8
Excellent location, but terminal has to improve. On international arrival passengers have to walk along a long corridor up to immigration. This corridor is kept in horrible conditions with cables all around and are exposed to kerosene all the way through. Quick security and fast baggage claim, though. I had to wait for some time before leaving the terminal, but no seating was available in the check-in area. I had to buy a drink to sit. All in all a very convenient airport, but facilities should improve.
Date
04.10.2017
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Michael Judge
2.7
Small airport, must taxi down the runway :)
Date
20.04.2011
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Linda Jee
2.3
I love this airport, it's small and very easy to navegate. You don't have to walk miles to get to your departure gate and, on landing, the luggage comes through very quickly. It has the added advantage of the Docklands Light Railway being next door.
Date
12.01.2014
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Thomas van Woerkom
2.2
Airport's only plus point is it's location, but next to that security, baggage drop can all take quite a while in this overcrowded airport.
Date
09.07.2018
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Marco
2.2
Waiting lounges always overcrowded and way to hot! A lot of reconstruction is going on and indeed there is a lot to improve!
Customs very unfriendly and impatient towards people that don't speak English very well. And to people who don't understand them right away!
Date
20.05.2016
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Dr Ulrich Muller
2
- LCY is a convenient airport for flights to many European cities with short distances and fast check-in and security control
- We arrived at the worst time of the day with very long queues at UK immigration (only 5 desks for EU passport holders) and no toilets before passport control
- I WILL AVOID EVENING ARRIVALS AT LCY IN THE FUTURE
Date
13.04.2014
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William Edwin Godfre
1.8
The perpetually surreal, had to manouver around large piles of suitcases (after snow)
Date
16.03.2011
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8vio
1.8
Incompetent ground stuff, told it was not possible to get the pram at the connection airport, where we had to stay 3 hours with our 3 months old baby. Only my protest to the second level support resolved this issue.
No priority security lane for pram carriers
Date
17.03.2015
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Adrian Gott
1.7
Chaotic, busy as hell, checked in OK, but would not accept baggage, staff not exactly polite, but this must be the norm these days. Headed to security, taken to families queue, full of business types. Terminal too small for volume of traffic, only lounge available is for JFK flight
Date
23.06.2015
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Thomas van Woerkom
1.5
London City is overcrowded, not the cleanest airport and designated markers are poorly visible. Not much to do and wifi is a disaster, only 10 min free.
Date
29.03.2018
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Thomas van Woerkom
1.2
DLR was on strike, so getting to London City was only possible by bus which took over 30 stops or by underground to change which is way to crowded. Check-in was chaotic with little to no signs, but was done within ten minutes. Terminal facilities and shops are poor and wifi is only free for a certain period of time. Not the best airport.
Date
02.04.2018
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