Reviews Manila Ninoy Aquino International Airport
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Terminal 1 was recently renovated and it shows. The walls are clean, floors are nice. Everything was well-lit.
- Date
- 06.12.2016
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Good airport, nice staff, very helpful. Somewhere between modern and old looking but seems to run pretty efficiently. Best bet to and from is Uber which works surprisingly well from here and is very cheap.
- Date
- 08.01.2019
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Getting to the airport took a while but since this was only my second time in the airport i remeber it being a great experience.
Check in was fast
Security Check also fast
Facilities clean but with people just not caring what happens
Wifi not sure if there is any?
Food and retail there are some good place to buy food but it is expensive.
Lounge it is great because most of the time it is quite
Check in was fast
Security Check also fast
Facilities clean but with people just not caring what happens
Wifi not sure if there is any?
Food and retail there are some good place to buy food but it is expensive.
Lounge it is great because most of the time it is quite
- Date
- 23.04.2014
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Arrival experience was great at Terminal TWO. Very fluid process to get out. Took a little while for hotel shuttle to arrive but very close after exits.
Note that departure experience Terminal ONE was dismal, separate review.
Note that departure experience Terminal ONE was dismal, separate review.
- Date
- 13.02.2019
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The Airport is very simple and the ventilation is great but, it is very expensive.
- Date
- 04.08.2012
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It has improved for the past years. Wifi is superb. Security check is much faster now and check-in for international flights can be done even you arrive within an hour before your flight. No more worries about arriving 2-3hrs before your flight like before.
- Date
- 11.08.2014
- Terminal signs & directions
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Terminal 1 facilities has totally improved. Lounges need more chair for waiting passengers. Immigration counters are smooth flowing and clearance was done fast. Wifi connection is consistent.
- Date
- 28.08.2015
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ambilis lang ng fly 4:30 boarding tym tapos sa air tube
- Date
- 14.05.2013
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Due to Christmas season expect long lines upon entering the airport and queuing to the check in counters.
- Date
- 24.12.2017
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Immigration kinda narrow minded enforcing the having an outbound ticket' policy before boarding a PHI bound flight. Been to almost 40 countries. Flew one way to more than 20 it's never been a problem till Philippines. NAIA doesn't have public transport at night however there are flights landing at night. Therefore lots of people not willing to be pay cabs hi fees end up sleeping on the floor till morning. Thought that was sad to see families with babies and so on..The airport loop should run every hour or every half hour or those filthy jeeps should be allowed to pick up people from in from of terminal rather than pushing pax to walk obscure unfamiliar streets to find them. Information desk not very useful not having maps of Manila, bus schedule..Dept of tourism desk at night unattended as well.
- Date
- 19.03.2016
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Terminal 4 Domestic has improved a lot. Plenty of seats, clean, fast check in and wifi. Definitely better than before.
- Date
- 20.10.2016
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Manila terminal 3 is a nice building, but badly operated. 70 minutes check in queue, then I had to remove my shoes and walk barefoot along a dirty sticky carpet at the passenger x-ray station. Yuk!
- Date
- 03.09.2011
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Despite being said that the Manila airport is one of the worst airports in the world, I had no problems or delays up to now. Though, after boarding in Manila on a flight to Davao City with Cebu Pacific, my baggage was damaged with a kind of sticky coffee which entered the bad and damaged some books and make everything dirty, sticky and smelly. The Wi-Fi connection worked great.
- Date
- 28.12.2014
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Only appeared to be one customs queue for arrival of Non Philippine overseas workers. After 10 minutes wait the official walked away so everybody just ran through...
- Date
- 16.05.2012
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MNL international terminal T2 is very small and accommodates Philippine airlines flights only. Very poor duty free shops, no restaurants and at 6a.m. only two small cafeteria work.
- Date
- 01.01.2017
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Wi fi works well.Wish immigration wouldn't have the present proof of outbound flight rule..which is ridiculous and creates a lot of discomfort among pax with flexible schedule.
- Date
- 22.05.2017
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too many people and not enough space!
- Date
- 28.02.2014
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Terminal 3 is way more better than terminal 1 and 2. Too bad its not entirely all international airlines that can go through here. Waiting area for our flight though was a bit weird and cramped.
- Date
- 21.01.2017
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For such a busy airport not having a bus(not to mention should have a train) running throughout the it's a big problem. Hundreds get stranded in the airport until morning. Information desk doesn't have Manila maps or Manila public transport maps. It was nice two have internet available though.
- Date
- 26.02.2018
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Worst airport if you need to change terminals. They are kilometers one from another. Very annoying. Remember if you are just transfering you dont need to pay the airport fee, they will try to force you to pay it but insist that you dont need it. Just in case keep your previous boarding card, if you dont have it any more, tell them to look into their system, it's there that you are on your transfer.
- Date
- 02.04.2014
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Definitely the worst airport I have ever been to!!!
Old 1940's building, terrible mainentance, dirty, cramped.
Old 1940's building, terrible mainentance, dirty, cramped.
- Date
- 04.12.2011
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Long lines for passport control..took almost 2 hrs to get through.No public transport from airport towards most parts of the city.
- Date
- 07.01.2018
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NAIA Terminal 2 hands down the worst airport in SE Asia. Takes about an hour to checkin with PAL and barely no facilities at all in airside.
- Date
- 06.06.2018
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If you dont give give dollars as a present nothing works... Corrupted up the ying yang
- Date
- 08.06.2011
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Manila T1 is an awful airport, one of the worst for sure, it is very tiring to get there, through all the Manila traffic, Sunday is the best day
The Terminal is awful, Immigration is long and drawn out
Thai Airways lounge here has to be the smallest and crappiest Business Class lounge anywhere
If you can possibly avoid this Airport do so . . .
The Terminal is awful, Immigration is long and drawn out
Thai Airways lounge here has to be the smallest and crappiest Business Class lounge anywhere
If you can possibly avoid this Airport do so . . .
- Date
- 28.01.2019
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I just don't like how we need to be in a security check in the waiting area. It makes it difficult when you are traveling alone and you want to use the facilities that you have to go on a security check again...
- Date
- 21.01.2017
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This airport is a real disaster. Called the centennial terminal it is the same as any other terminal in Manila, you are lucky to be through. The terminal inside is not too bad, has free WiFi and acceptable waiting areas, but the absolute inconsequent security checks prevent your friends from coming inside, so you have to wait outside, but there are only a few seats and one Jollibee outside. Avoid going to the cafeteria, overpriced and totally ugly.
- Date
- 15.10.2015
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One of the worst airports I've been to. Basic facilities aside, major fail in operations and processes. Waiting time for inter-terminal shuttle more than an hour, when it's supposed to be 30 min, designed to make you miss your connecting flight.
Flight bound for some countries have double x-ray screening. Most other airports would have streamlined this to do screening once. No idea why they don't do gadget check at first screening point and having to do a second one at the gate. How ridiculous is that? Worst thing you can do for a traveller having beautiful memory of the country is to screw up departure experience at the last touch-point.
Flight bound for some countries have double x-ray screening. Most other airports would have streamlined this to do screening once. No idea why they don't do gadget check at first screening point and having to do a second one at the gate. How ridiculous is that? Worst thing you can do for a traveller having beautiful memory of the country is to screw up departure experience at the last touch-point.
- Date
- 31.10.2018
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Disappointing airport overall. You will not be let into the terminal unless you are a passenger and then only 2-3 hours before departure. Nothing to do in large check in hall but wait or change money at ridiculous rate. Lineups are chaotic, a bit better for business Class. Friendly staff but not 100% efficient as it took nine minutes (I timed it, yes) from greeting to good bye. Past security there's a hodgepodge of stores and the lounge offered to Business Class passengers by Royal Brunei is a disgrace. A small room with token food items. There is a similar named - larger - lounge accessible via Priority Pass which I used which had a very nice selection of everything.
- Date
- 13.02.2019
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Manila airport just can't seem to get its act together. From the moment you step off the plain (where smack on you run into a gaggle of people cluttering up the jetway) you know you are in an airport that is not professionally run. It is the only airport where one has to complete a health declaration and then wait in a line to hand it over to someone. And the immigration waiting time was horrendous! It amazes me that the operation of the airport is so bad that more immigration officers on duty when 3-4 wide body aircraft arrive in short order...
The airport was in the midst of another of its notorious scandals when I went through and it just gave the feeling of a place where I'd rather not be.
The airport was in the midst of another of its notorious scandals when I went through and it just gave the feeling of a place where I'd rather not be.
- Date
- 04.12.2015
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Arrived in private/VIP terminal with arrival lounge, free food/beverages
- Date
- 26.05.2013
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huge distance between terminals. Allow 45min if using shuttle
- Date
- 03.03.2013
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For a national capital airport a real catastrophe. Terminal 3 is a little better and slowly improving, public transport is non existent and traffic jams force you to get a taxi hours before your flight. I hate arriving in Manila NAIA.
WiFi is very unreliable.
WiFi is very unreliable.
- Date
- 04.02.2016
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One of the worst airports that I have travelled. Very hot inside, slow check-ins. However immigration was fast. Duty free shops sucks.
I tried to grab a water bottle inside and took me a million miles to walk and grab water.
Also you have to pay a fee for using the airport I paid 550 pesos.
Probably my terminal was bad (Terminal 1)
I tried to grab a water bottle inside and took me a million miles to walk and grab water.
Also you have to pay a fee for using the airport I paid 550 pesos.
Probably my terminal was bad (Terminal 1)
- Date
- 07.04.2014
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The worst airport I've ever been to! Not working ATMs, no places to sit apart from outside and it's at the intrnational terminal. If you're unlucky to fly from Terminal 4 then pay for your safety. Security not really helpful :(
- Date
- 20.12.2014
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Terminal 3 is trying to live up to the reputation of Terminal 1 as the worst airport terminal ever. Noisy and chaotic. Worst thing is when you arrive. Take tons of time by car/taxi as all roads leading away from this terminal are just jammed with traffic.
- Date
- 01.01.2016
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Terminal 2, Philippine Airlines Intl, horrible queues to airport fee payment, even more horrible queues to immigration. Hot and sweatty all around.
- Date
- 12.10.2013
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BAD AIRPORT!!! Do not go to it! Very bad service too!
- Date
- 30.03.2012
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This is relatively small airport, with almost no inside life, very few unattractive locales, and correspondingly no food choice.Yes there are Starbucks and Illy, and that does it.
Talking operation, our plane was late two hrs, I learned that due to bad tower opreation that is just very normal due to technicalities and slot distribution.
WiFi via captive portal until it finally connects is another adventure.
Only bright side are the people, who are totally friendly and helpful, here included all check-in, customs, security, etc.
Talking operation, our plane was late two hrs, I learned that due to bad tower opreation that is just very normal due to technicalities and slot distribution.
WiFi via captive portal until it finally connects is another adventure.
Only bright side are the people, who are totally friendly and helpful, here included all check-in, customs, security, etc.
- Date
- 22.09.2018
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I work in the airline industry and travel all over the world. I can honestly say this is the worst airport in a capital city that I've ever been too. In fact it might be the worst airport period. It's completely disorganized. There's a significant shortage of designated airport cabs. The Wi-Fi barely works in terminal 3 and it's only marginally better in terminal 2.
- Date
- 07.05.2015
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A lot off unfriendly people in Manila. Taxi driver wan t to cheat you! Switch meter off and want very high price. Terminal 1 is very horrible!
- Date
- 06.12.2015
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They needed to remodel the terminal really bad. It's showing its age and Check in is long and terrible.
- Date
- 31.07.2013
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the airport is old: need renovation or reconstruction
I couldn't have found stores to buy beverage.
I couldn't have found stores to buy beverage.
- Date
- 27.09.2015
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OLD and dirty disorganized and long immigration lines
- Date
- 26.11.2011
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Not the best airport i`ve been to, a bit shabby and worn out, arrivals are better than departures, allow yourself at least 4hrs to get through security immigration and check in, although it has got better in july2012 when i was last there !
- Date
- 28.07.2012
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Worst airpor I ever visited:
- noisy
- no place to sit/relax
- small amount of shop/stalls
- no public internet
- dirty
- noisy
- no place to sit/relax
- small amount of shop/stalls
- no public internet
- dirty
- Date
- 29.07.2013
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Though there was a typhoon that came in when I landed that had many other airlines coming in late, It was just ridiculously crowded. The workers seemed to be stressed when there were only a few stalls open for many passengers coming in. its a little disorganized.
- Date
- 21.01.2017
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This has got to be the worst airport I've had the misfortune to visit (and I've been to a few)!
Nothing about this airport works properly.
Chronic traffic congestion around the airport perimeter roads.
Terminal 1 is like a building site! Noise, dirt and lack of space are the dominant factors in this area.
Because of the building work food and retail venues are virtually non-existent.
The first/business lounge is a joke! Not enough seating. What seating there is is uncomfortable. The food, I wouldn't serve to a wild animal. No toilets available in the lounge area.
Immigration was crowded and slow, not enough staff.
If I could, I wouldn't award any stars for this airport. To say that this airport is terrible is being overly generous.
Nothing about this airport works properly.
Chronic traffic congestion around the airport perimeter roads.
Terminal 1 is like a building site! Noise, dirt and lack of space are the dominant factors in this area.
Because of the building work food and retail venues are virtually non-existent.
The first/business lounge is a joke! Not enough seating. What seating there is is uncomfortable. The food, I wouldn't serve to a wild animal. No toilets available in the lounge area.
Immigration was crowded and slow, not enough staff.
If I could, I wouldn't award any stars for this airport. To say that this airport is terrible is being overly generous.
- Date
- 13.12.2014
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Terminal 2 and 3 is very cool and beautiful but the terminal 1, it is no well because there's too many people and very ugly.
The T1 must changed
The T1 must changed
- Date
- 29.08.2013
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Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !Still terrible !
- Date
- 30.11.2014
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