Reviews Miami International Airport

Reviews Miami International Airport

3 from 27 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3
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Rating
James Fields
4.8
Second favorite airport. Love this place for people-watching. Shops and restaurants are great. Lots of places to plug in and recharge powered devices. WiFi typical for airports, which is not good.
Date
09.04.2018
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Yves
4.5
The problem was not MIA but American Miami half of the self check in position out of order no bag tag issuing available few agent for bag check , the worst experience in a 38 years traveling experience
Date
06.01.2016
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gsasala97
4.3
For how big Miami International Airport is the immigration/ customs was surprisingly quick and easy, even for someone who has never traveled internationally before.
Date
10.07.2017
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MihaiA
4.2
The airport is very close to the downtown area, beaches and other attractions like the Everglades NP. Renting a car there was very easy. Getting back to the airport, the traffic was quite congested (being close helped us getting there on time despite the traffic), so plan for that when making travel plans.
Date
11.10.2017
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James Fields
4
This was my first trip with a flight departing from the E concourse. It's kind of a pain since we arrived at D60, we had a pretty long walk over to E, and when you get there the food choices are SERIOUSLY lacking. Other than that MIA was nice enough.
Date
12.08.2018
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jenhsu79
4
No real lounges in Miami to speak of during my visit but there are takeaway places and restaurants you can dine in. But the ones that qualify for Priority pass in terminals D and E are SHITTY.
Date
15.01.2019
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Danilo Marques de Alencar
3.8
Airport terminals are very old. Suggest to refurbish urgently all buildings and put wifi internet that works, more information signs and some kiosks in some buildings that sell SIM cards. Some food stores are closed at night and can not have any good snacks, and need to pray to find some vening machines available.
Date
11.11.2015
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SarahLeKitteh
3.7
The Miami Airport, although quite nice, was much too big (in my opinion). Granted, it has a reason to be quite large, but it felt crowded all of the time.
Date
22.08.2017
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Ivan Utz
3.7
Hoy llegue al aeropuerto en un vuelo en un horario no habitual para mi, y muy grande fue la sorpresa de que todo fue muy rapido, Migraciones, Aduanas, etc.
La verdad que me sorprendio.
Date
30.10.2017
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James Fields
3.7
As a person who is fascinated by air travel and who loves the whole experience of flying, my tendency is to be pretty lenient on airlines and airports for things I think they can't easily control. Perhaps that's the main reason for giving Miami 4 starts instead of 3. I've only flown through Miami on American Airlines so have not experienced driving to/from the airport or parking, and I've only seen concourse D. Shops are first rate. Food is very good overall, in my opinion. Bathrooms are plentiful and cleaned regularly. The sky train is convenient. WiFi works, although it can be a little slow. The only real knock I give MIA is that the immigration and customs experience can be really bad/slow, or really fast and efficient, and there is no discernible rhyme or reason. I have gotten through the whole process in 45 minutes, and another time it has taken well over 3 hours. Having said all that, twice a year or so I make a flight where I have choice of flying through Miami, Houston, or Atlanta, and I pick Miami every time.
Date
09.11.2015
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Scott
3.5
Speedy check-in and short security lines left me lots of time to wait for my flight. Too bad the internet is only free for 30 minutes...
Date
23.09.2016
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Spotteur_French
3.5
Big Problem with the wifi only 1h30 free we have a delay on this flight about 2h30 and its not enough for this delay !
Date
18.02.2018
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Steve Dean
3.2
Not a place to transit through if you have less than 2.5 hours. Not enough APC passport readers, the old face to face with immigration officer was faster. After collecting bag and depositing for connecting flight sent to 3 different security checkpoints as the queues were so long. Nobody seemed to know what they were doing.
Date
24.02.2016
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Xavi Lopez Ponte
3.2
It takes around 1 - 1:30 hour to pass the customs.
In addition, security treat you badly and like a terrorist. I'm sure also it happens in the other airports of USA.
Date
07.01.2016
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Daniel F
3
Miami Airport is always busy, always confusing, and always a hassle to get in and out of. That said, it was cheaper to fly from MIA than from FLL this time and so that's where I flew from.
Date
29.02.2016
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Maria Celeste Rodriguez
3
Es un aeropuerto enorme!!! Cuesta llegar si uno no conoce. Pero esta todo perfectamente senalizado, ante la duda preguntar, en Miami hablan castellano.
Lo malo: el VIP cierra super temprano.
Date
29.12.2015
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Stefanie
2.8
Nowhere to sleep when we have to stay the night at the airport. No benches to lay down because of the metal separator between each seat. So people are sleeping on the floor. Also, the air conditionning is really just too much, it was so cold that I put my winter scarf on. Oh and the TVs, so loud and annoying, everywhere in the waiting space where we were trying to sleep. Didn't sleep at all this night. And WIFI isn't free. Otherwise, it's a nice looking airport.
Date
16.03.2016
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Daniel F
2.5
Miami is a mess. I fly out of MIA sometimes since the flights are considerably cheaper...also because I fly for work and the company I work for books my flights from MIA.

There are plenty of places to eat and shop in the airport but everything else from the signage to the lines is atrocious.

That said, I do think they're working hard to make improvements to the airport, including the transit system from terminal to terminal.
Date
21.06.2016
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Richard Brown
2.5
Dump of an airport. No services through security, restaurants, etc. Security lines are horrendous.
Date
11.02.2018
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Juan Ignacio
2.3
Un asco de aeropuerto. 3 horas para hacer migraciones un sabado a la manana, con 3 vuelos que acababan de llegar y solo 4 ventanillas atendiendo. Un desastre la terminal de american airlanes, grande en vano. Los lounges estan en refaccion y no tienen ni paredes.
Date
13.04.2016
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anna
2.2
Once on the tarmac, you have to wait at least 45 minutes because there is a line of aircrafts waiting to take off. Airport is way too busy.
Date
07.02.2016
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Curumim
2
If you are going through customs, do NOT schedule connecting flights less than 4 hours after landing. Customs here is HELL! If you do miss the connection due to customs, get your luggage and go to the company you purchased the flight from, they will do their best to relocate the flight at no costs (happened with LATAM/American Airlines)
Date
07.01.2018
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David Mowbray
2
Horrid experience... changing airlines and terminals with virtually no signage. Security was a nightmare... after walking like what seemed to be a mile, got to the designated security point and was told the line was too long and walk back to the previous point -- half way back. Did it and was told I was at the wrong point for my flight. Nevertheless they took me. I got through 30 minutes before scheduled departure and still was the last to board. The closed the flight 30 minutes early and we sat at the gate and waited
Date
20.05.2017
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Cengiz Ulku
2
BA counter at worst! Everywhere was under renovation so we got lost inside and had to pay a fee for being late
Date
21.03.2016
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Homberto M.
1.3
The airport is very dirty. There is WiFi.

Immigration no longer uses paper forms and instead uses kiosks that scan your passport, take your picture, and print a ticket. You then are sent to one of two lines. If your ticket has an 'X' on it, then you go to the CBP booths like old times. If your ticket is fine, you wait in a long line to be cleared to exit.

Security lines are extremely long, over half an hour, and the TSA officers are more confusing than helpful. One man had a TSA PreCheck ID but was denied PreCheck because it was not printed on his ticket, and when he asked why all the officer said was Call your airline.
Date
30.03.2018
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Tomas Araujo
1.3
I was in a transfer flight to guatemala city and i toke almost 3 hours to get to the terminal. Customs way to slow, awfull experience. If you need to go to another country try to avoid miami or you will loose your flight.
Date
02.06.2016
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mrjrs
1.2
Make sure you're wearing your walking shoes. You will need them. Eurowings parks at the end of concourse F. You will walk through numerous long corridors to get to immigration which is located in concourse D. It took approximately 20 minutes from the gate to immigration with the help of moving sidewalks. The immigration hall is intimidating but CBP officers point you in the right direction. Once you go through the process at the kiosk, it only took a few minutes to get through. At least my bag was waiting for me at baggage claim.
Date
19.05.2017
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