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Reviews Milan Malpensa Airport

Reviews Milan Malpensa Airport

3.1 from 54 reviews
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3.1
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Manuel Valentin
4.5
The airport has improved a lot recently. Part of it has been renovated, now it looks much better and comfortable. The check-in for online-checked in guests was really fast and the security check as well.
The only think which annoyed me is that inside the WC toilets, there is no hook for hanging the backpack on the door, so you are forced either to keep it on (which is quite uncomfortable if heavy and big, especially if you are going to change your shirt) or to leave it on the floor if you find a clean spot.
Date
02.08.2015
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Giacomo Robortaccio
4.5
t2 t3 and t1 is the best lounge areas in italy
Date
14.11.2013
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Ludovic M.
4.5
Rien a redire voulant essayer une fois un vol en buisness tout etait parfait ! N'etant pas super a l'aise avec l'anglais au guichet on m'a parle en francais. Le Lounge etait tres bien confortable et avec nourriture et boisson a volonte. Bref aeroport tres pratique dans tous les points.
Date
25.07.2015
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Simone
4.5
Bellissimo aeroporto. Moderno e spazioso. Molti voli e molti negozi, offre trasporti per expo con vari mezzi.
Facile da raggiungere e molto veloci le file.
Controlli di sicurezza veloci e accessibili, gate facili da trovare.
Date
15.07.2015
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FlavioWZ
4.5
Arrived from NY with no problems at T1, spacious airport nice and modern, not very busy but with a beautiful vastness of shops, very fast delivery suitcases, toilets kept and clean, courteous staff. Too bad that not even Easyjet operates at T1 because the transits Via Milano would be simpler.
Date
19.10.2014
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Simone Suarato
4.3
Gran aeroporto! Malpensa e un aeroporto grande, spazzioso e efficente. Gli accesi sono ottimi, tan ?to per strada come per il treno. Il terminal 2 e bello e moderno. Ci sono tanti ristoranti, che offrono gran varieta di cibo.
Date
31.05.2015
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Fabio Salvini
4.3
Complimente per i nuovi controlli di sicurezza. Ben organizzati e velocissimi.
Mi sembra che il restyling funzioni e anche se ero di corsa mi e piaciuto.
Qualche passo avanti e stato fatto: forza MXP!
Date
01.05.2015
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Paolo
4.3
The new area is actually nice and it looks like the overall airport will get a decent make-up for the 2015 Expo. The old areas are the usual pain with few signs and unfriendly services. Quick security and free wifi.
Date
17.08.2014
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Paul J. Bateson
4.3
I just arrived at MXP in the late morning and go to immigration to stamp the visa to stay. Got a baggage from the claim. Good WiFi
Date
02.09.2016
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Fabio Salvini
4.3
Controlli di sicurezza sempre lunghi: aprire piu gate?
Date
29.01.2014
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Gio
4.2
Malpensa airport is easy to reach via bus or train. It is designed for a much bigger number of passenger, so the huge T1 is almost empty. There is a good choice of shops and some restaurants both before and after security. Sometimes toilets and waiting areas lack of cleaning. Overall is a good, but oversized airport, Be prepared for long walks.
Date
20.10.2016
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Ivo
4
The airport isn't really easy to get to. Terminal facilities were ok, wifi was good and free. Just enough food and retail services. Didn't test lounge. Immigration was good, no checks. Baggage claim was good.
Date
14.09.2016
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Ernes
4
The airport is enough big but the check in is at the second floor, the security and custom at first, the train station underground.. so if you're in hurry you can get dizzy. Anyway is well connected to the city with bus and train even if takes about an hour.
Date
13.10.2014
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Simone
4
Milan Malpensa airport is very big but the terminal 2 is poor. Wifi is very good everywhere. Getting to the airport is very quicly. So it's a very accessible airport but the T2 is small. You don't have a lot of service and the check- in area isn't good but after safety check you enter in a very modern zone whit window on plane parking apron, a lot of shop and international brands. Boarding is quicly but there's few finger so if it snow o rain passenger must go to the plane near the terminal under water walking. The plane parking far from the terminal are reacheble by bus.
Date
07.02.2015
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Phillip
3.8
The new security area and improvements are not a day too late. I've flown to Milano Malpensa many times and this time security was fast and efficient! What a surprise.
The airport has not that many shops and feels rather tiny/emptym but there is what you need, so this may not necessary be a negative.
Overall the airport could use some improvements, but seeing that they fixed the security part is one of the best thing they could have done.
Date
04.09.2015
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SkyReport
3.8
Good airport with easy connection to the city centre with the Malpensa Express. Security check is very fast und there are many shops and restaurants in Terminal 1. Free WiFi is bit slow though. Still a very modern and nice airport.
Date
06.02.2017
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Paolo Tofani
3.8
Easy to reach, fast check-in, security check a bit slow but that's life, exceptional choice for food, nice lounge
Date
20.01.2017
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Piero Bianco
3.8
Absolutely to avoid airport parking managed by SEA. Prices offered on website are not taken into account when you have to paid.
Besides, SEA doesn't answer to claims.

Use parking lots offered by private companies.
Date
16.07.2014
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Gio
3.8
A tale of two airports: Terminal 1 is bright, clean, renewed and quite efficient, with much more capacity than needed while terminal 2 is dated and always really crowded.
Fast connection to Milan city center both by train (station linked to T1 and another station for T2 is being built) and bus (from both terminals). Free shuttle bus between terminals is provided.
Baggage reclaim is not really fast (15-20 minutes required).
Good choice of shops in T1, and in T2 only after security.
Free WiFi is definitely a plus.
Marks given for T1
Date
21.07.2015
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Santiago
3.8
Terminal 2 is really small and not very new... Haven't tried Terminal 1 but it seems to be ok. Be aware that Terminal 2 is far away from Terminal 1 and it's not at a walkable distance so if you have a connecting flight from the other terminal plan to have a good amount of time to get from one T to the other...
Date
30.12.2014
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Riccardo Tadei
3.7
An exceptional airport, you can't get lost and there are several nice shops for tourists. The WiFi connection is a little bit poor and the check-in desks are sometimes too slow. Lounges are exceptional and comfortable.
The security check was super fast and we spent there at least 5 minutes. Terminals indications are clearly visible and understandable for everyone.
Date
09.07.2015
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Federico
3.7
Food and retail services are adequate, if a bit expensive. Boarding was not handled well in light of the substantial delay to the flight: no priority boarding, no delay announcements, nothing.
Date
15.10.2018
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James Lee
3.5
Fast and efficient arrivals process with plenty of information on hand for onward travel. Passport control was quick and unobtrusive.
Date
09.04.2016
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michele
3.3
good flight experience, arriving on time kind staff and better than standard food for a snack in Europe.
Entertainment was basic
the A321 seat was a bit tight with 200 seats. I seem TAP only has 3 of them anyway
Date
24.02.2015
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Nuno R de A Graca
3.3
Huge, it is not a brand new terminal, but is efficient. Despite being far away from Downtown, it has easy acess by train or by highway. Lots of services before and after the security screen. Easy to navigate through, but it`s better memorize your departuring gate before go exploring the terminal. Toilets and food court were not very clean.
Date
23.01.2015
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Edoardo
3.3
Getting to and from Milano is very easy with the Malpensa Express train service, which take you downtown in just 30min.Immigration and baggage claim are quite good, but WiFi access is limited, there aren't many power plugs available, and the bathrooms could be much cleaner for an airport of this magnitude. Still, overall, a good airport.
Date
26.05.2015
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Samuele
3.2
Terminal 2 is poor and connected with T1 only by bus, insane! T1 has got the hotel, car rental, train station... T2 has just some bars and duty free shops.
THERE ARE NO 200 CHARS.? MY REVIEW IS SHORT BUT EFFECTIVE SO ACCEPT IT!
Date
31.05.2014
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Bruno PM
3.2
Get to the airport is too expensive, and it's a confusing airport, not easy to find where you want to go. Food services are quite expensive too, for instance McDonald's is at least +25% more expensive than others in the city.
Date
07.11.2016
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Sergio
3
The airport has good transport connection but is very dull. It looks empty and run-down, like an abandoned factory from the 70s.
Date
19.01.2016
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Marc Seeberger
3
Good medium airport but with a very bad food selection. Only fastfood. And this should be an italian airport?
Date
25.10.2013
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Lnusa4
3
Far from city, but convenient train service to both large railway stations in Milan. Terminal 2 (used by EasyJet only) is connected with T1 by free bus.
Date
02.03.2019
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Moritz Bilger
2.8
The airport was quite dirty and it was neary impossible to get a train ticket due to the fact that English and German was impossible to understand becaurse of the really bad grammar of the ticket machine. The tranfer to Milan was ok though.
Date
28.09.2013
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Hans
2.8
The Airport is about 30min from the city when you go by train. For getting to terminal 2 you also have to make a short ride with a bus. The interior is almost ugly. WiFi only by paying. Food is oxay but not gourmet.
Date
25.05.2015
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Brunnian
2.8
Priority Pass lounge SEA Pergolesi is not really worth the cost. On offer, a few sandwiches, peanuts, crisps, juice, coffee and a small selection of alcohol.
Limited seating.
Date
19.05.2017
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maxcar2005
2.8
Arrivee a Milan Malpensa sur le tarmac, suivi d'un passage dans un couloir non climatise et attente longue au tapis bagages
Date
09.06.2019
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jacopo
2.7
terminal 1 is very rich of services such as shops cafes restaurants and is more modern than t2 wich is a bit depressive
Date
09.05.2014
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Lars Clasen
2.5
Getting to the airport can be troublesome by car from Milan city. The train is efficient but runs only every 30 minutes and just stops at terminal 1. Getting to terminal 2 is not convenient.
The check-in is okay in terminal 1. In terminal 2 worst comes to worst: easyJet and a rotten terminal building.
The security check usually is very crowded and the airport has its own fast lane system as a revenue generator mostly ignoring priority boarding/fast lane security ticket issued by airlines. The terminal facilities are just terrible in terminal 2. It should be torn down completely. Terminal 1 is slightly better and some renovation work is being done to improve it further. But it is still not nice. WiFi works occasionally for free otherwise you have to register (in order to receive spam later). The food and retail services seem to replicate the terminal facilities. The lounge is at a very far spot in the basement but still probably the best place to be on this airport.
Date
04.01.2015
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Kees
2.3
T2 after midnight: although very busy with holiday returners and waiting crowds,the lack of any kind of accomodation is a sad sight when you have to wait for 2 hrs.
Date
03.09.2018
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Pavel Mares
2.3
My suitcase came broken and very dirty.
A lot of shops with perfumes and handbags for women and a litlle shops with food (and very expensive).
Emloyee was really unpleasant and they spoke english very bad.
Date
18.07.2015
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Friso
2.3
At immigration there was a que of at least 300 people with only 4 immigration officers. After the que got even longer luckily two more officers started helping passengers.
Date
13.03.2018
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roberto
2.2
WHEN FLIGHT IS LATE IN THE EVENING VERY POOR DELIVERY OF LAGGAGE.
THE AIRPORT SEEMS SLEEPING, NO WAY TO CALL IT INTERNATIONAL AIRPORT
Date
26.07.2017
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Helio Rocha
2.2
EXPENSIVE TAXI TO THE AIRPORT, VERY CONFUSING CHECK IN AREA, LONG LINE AT SECURITY CHECK, MESSY BOARDING PROCESSING
Date
19.06.2017
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Kees
2
Terminal 2 is a depressing facility. Although there should be enough space, the shopping area, colours of walls and low ceiling make it feel very cramped.
Date
28.03.2019
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Steve Incontro
2
Very dated terminal - desperately needs an overhaul. Lack of quality eateries. Security staff who don't appear to be taking their jobs seriously.
Date
25.09.2016
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Not Me
2
Lots of construction, long ways, long delays, sanitary areas really dirty, bulky luggage check-in closed in one check-in area, windy and chilly in the terminal, long lines just to get a coffee. Long long wait for baggage.
Date
12.08.2014
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Marco Gioanola
1.8
T2 looks like a bus station more than an airport. The lack of an indoor parking space is the biggest problem.
Date
05.02.2018
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Pier Alessandro Agazzani
1.8
Il terminal 2 e obsoleto e disorganizzato.
Lunghe code ai controlli di sicurezza poiche erano operativi solo pochi varchi.
Pochi i monitor per tenere sotto controllo i voli
Date
26.05.2018
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PTM
1.8
Good coffee and wine, duty free disappointing. Would expect better selection of shops, especially clothing. After all, this is Milan.

Lounge was a mess. Tables weren't cleared. Food selection poor, next time should eat before clearing immigration. No clean glassware.
Date
30.05.2016
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Bruno PM
1.8
Getting to the airport is expensive, the facilites are very confuse, it's very easy to lost yourself. The food services are expensive too (for instance, the McDonald's prices are 25% higher than the other McDonald's of Milano, and 35% higher than others of Italy).
Date
28.12.2014
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Tommaso Federici
1.8
Airport staff was a little bit rude and the queues on securiy were very long. Despite this, the airport is well-managed and gate are easy to get to. Very clean and safe too.
Date
12.10.2016
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