Reviews Naples Airport

Name: Naples Airport
Rating: 3.2

3.2 from 9 reviews

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Overall rating: 3.2

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Lorenzo Unich

4.5

The airport is very clean and new.The check-in is fast and there are very nice shops and resaturant. The wi-fi is great and free.The only one problem is how to arrive with public trasports olso if it is located next to the city. This problem will be ok with the new subway...

Date: 25.01.2015

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aboRoma

4.3

As a small airport I expected less, it's very close to the city, reachable by public transport.
Facilities in the airport are good spesially after the check-in control.
Seating availablity before security check is very limited.

Date: 01.06.2019

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Fabio Gigante

3.8

The airport of Naples is located next to the city but it is not simple to arrive with a public transport. There is jsut one bus line (Alibus) and the ticket costs 3 ? (if you buy it on the bus it costs 4 ?).
The airport is a gem, new and shining and very clean.

Date: 11.12.2014

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czbbflier

3.8

The car rental location is a shuttle-bus ride away from the terminal. We had to wait for the next shuttle as the one ready to go when we arrived was already full. Count on up to 20 minutes for the shuttle.

If you're coming from the city, the road is twisty, cobblestoned, and lined with trash and garbage. It is a very rough ride. However, we came in from the autostrada and it was not too bad. The rating is for the drive in from the city centre.

Date: 02.06.2015

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Emmanuele Pagnotta

3.5

Nice airport. Lots of space. Wifi is good. Spot of bother trying to connect. Couldn't find any restaurants airside for a sit down meal. Only sandwich places. Walk to the aircraft was short. There are air bridges, but we boarded by bus.

Date: 03.03.2015

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KPH

2.2

This airport was built for much smaller passenger numbers. It is overcrowded and the entire terminal building including the lounge was way too hot.

Date: 12.07.2018

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Patrick Gamache

2.2

Probleme de debarquement : manque du placeur et de l?escalier : on a attendu + de 20 minutes dans l'avion !

Date: 20.06.2017

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CPerman17

2.2

If I exclude budget-only airports, I think I'd have to say that this is the worst airport I've had the misfortune of flying from. In fact, some of the budget airports are considerably better.

I despised every minute in this airport. From the extremely rude check-in agent who refused to communicate with me in any language (I tried English, Italian and French, which should have been sufficient for a flight to Brussels), to the rude security staff, to the woman checking our passports who didn't have the courtesy to make eye contact (nor the common sense to realise that you cannot verify a passenger's identity without looking at them!). I did not recall coming into contact with a single member of staff who did not appear to have an attitude problem.

Getting to the airport is terrible, and the approach road is wholly inadequate for the volume of traffic. The terminal is nice and new, and was in all fairness clean. However, I would argue that it suffers from many design flaws. Most flights appeared to need buses out to remote stands, in spite of the fact that there were plenty of contact stands available, and plenty more could have been built if the developers had the foresight to think this one through!

My overwhelming impression was that this was the rudest airport I have ever visited. And whilst some would argue that this is a cultural thing in Naples in general, I refuse to condone such abysmal service for this reason.

Date: 26.01.2015

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Jonathan Dring

Check in was terrible. Arrived 3 hours before our departure and got to the front of check in as the gate opened. It took 30 minutes to process 8 individual people as part of a group which only required a ticket and a passport scan. The other 30 people in the group were waiting at the gate for over an hour. Awful airport.