Reviews New York Newark Liberty International Airport

Reviews New York Newark Liberty International Airport

3 from 99 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3
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imnotyohann
3.7
Alaska Airlines operates at Terminal A in Newark, and it?s an old small terminal with limited facilities and not that much food selection. It can get very crowded.
Date
13.11.2019
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weeRobi
4
Arrived at airport very early and got checked in quickly and had boarding pass for onward flight printed at EWR. Not much of a departure area with limited shops and duty free. Getting on aircraft very efficient.
Date
31.10.2019
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IanF
2
Terminal A is a crowded, antiquated embarrassment. Security is shoehorned into a corridor and the air conditioning was from portable units on the tarmac with giant ducts.
Date
19.10.2019
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jpenn517
2.5
The departures area was pretty nice but the second that you got onto the escalator and went to the baggage claim it was not clean and you were immediately reminded that you were in New Jersey.
Date
18.10.2019
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ybourguet
4
Deopartures: Nice Security Transpoprtation Personnel on the security check, gentle and smiling.

Not fancy shops, and the smaller ones close already at 10.00pm.

Several place for recharge leectronic devices
Date
14.10.2019
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Jeronimo Castro
4.3
What a fantastic alternative to JFK! If you can, surely fly out of EWR, you will be much more pleased than of JFK.
Date
10.09.2019
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NCN8
2
Absolute shit. Security lines to the gate were absurd, and I was trying to connect. Almost missed my flight. Did not have time to stop at a customer service desk to ask about an item I had lost on a previous flight. It's still lost.
Date
20.08.2019
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Andrew Samuelson
3
EWR has taken a lot of strides in updating their facility, however, their food choice and services within the terminal is very subpar. They are in the right direction though, and it's better than LaGuardia.
Date
24.06.2019
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Dumbpolak9
2.3
Everything in terminal c closes at 10 pm. Flight was delayed 10 hours leaving us parched and hungry
Date
30.05.2019
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WigginOutside
2.2
There is a reason this is rated the worst airport in the US. it's old, dirty, always delayed, and every employee acts as if they are pissed they have to be here.
Date
19.05.2019
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blauzahn
4
Unfriendly Immigration officer.
Were sent to wrong baggage belt - nearly missed the connectio flight
Date
19.04.2019
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Occasional Flyer
2.8
Terminal areas are pleasant and easy to get around. However, immigration lines were long (1hr+ wait) and the AirTrain had problems so there was a long wait for a train and the trains were packed. This is my first visit in a long time so perhaps this was just bad luck.
Date
30.03.2019
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ihenry_pinto
4.5
The airport is new and really big. It has a lot of stores and restaurants. It's more easy to get there than JFK no traffic! Newark Airport is a great airport!
Date
22.02.2019
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Sfoaviation
3.2
Newark Liberty International airport is a very convient airport to Newark and New York. Though sadly, it's older design leads to overcrowding and limited TSA Pre Check access. Terminal A has very minimal food options past security. EWR manages wether delays much better than JFK or LGA.
Date
19.02.2019
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Scott Wersinger
3.3
Not as bad as many people say. My main beef was that there isn't a dedicated TSA precheck line in Terminal B - at least not when I flew. They hand you a piece of paper sayiing Expedited on it. I put the paper in my x-ray bin, so the screeners didn't see it and I got the regular screening. Fortunately the line was short so it wasn't a big deal. Keep that piece of paper handy if you get it!
Date
17.02.2019
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edwardzhang0945
2.2
Getting to EWR from NY Penn Station was awful and painful.
First you gotta catch a NJ Transit train to EWR Station, and this part was ok.

However, the second part, which is taking the AirTrain, is totally a nightmare. According to google map, it suppose to has a train come to the station every 3 mins... Which was not the case AT ALL! We waited 30 minutes for the train, and it only operate from NJ Transit station to the car rental lot! The worst part is, such a short distance took another 30 minutes to ran!

Terrible
Date
22.01.2019
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Alex_Bransby
3.7
Not the best airport in the but its okay. Not the most modern however it runs fairly good with not unpleasant staff and good facilities. Getting to the airport really requires a taxi however as the air train and multiple trains just to get to PATH, and then to the World Trade Center is just a hassle...
Date
09.01.2019
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aka_liam
3.2
CHAOTIC. Not much room, very crowded, barely any places to eat at (some of which are very expensive).
Date
07.01.2019
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fyam
2.7
Knocked terminal facilities to 2 because of the unsecured baggage collection area.

WiFi is time-limited.

Food services depend on the terminal.
Date
10.10.2018
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alexsolaat
1.8
Transfer bus between terminal a and B was OoO. Had to go through security - slow as never ever before seen.
Date
29.09.2018
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andrewas
1.5
Lesson for later: never ever fly via Newark to any other destination.

World championship in queuing.

Passport control 1hr 20minutes
Customs: 10 minutes
Recheckin: 20 minutes
Wait for train terminal B to C: 5 minutes
Deliver luggage at C: 10 minutes
Security at C: 15 minutes
Date
23.09.2018
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Christopher Harris
2.8
NJ transit cancelled a train, so it was another 30 min wait to get to EWR. Security check is fairly quick with Pre-Check, but the non-Polaris lounge is underwhelming.
Date
18.09.2018
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Ian Cook
2.7
much better security queue than this time last year for the same flight. Last year the queue took about an hour, this year I only waited 5-10 minutes.
Date
15.09.2018
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mrsyeltzin
3.5
The new United Polaris lounge is a great way to relax before your flight. Good food, great seating, and a nice, calm atmosphere. The rest of terminal C has also improved with better food and retail options vs its recent past. Avoid anything flying out of A or B though.
Date
04.09.2018
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Kevin G
4.5
Overcrowded Business Class lounge at Terminal B, 3 SAS flights leaving at the same together with TAP Austrian and 2 Lufthansa
Date
01.09.2018
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AndrewWu
2
Newark gets INSANE customer service lines, especially United. Flights are delayed a lot. The airport itself is actually pretty nice, had to spend the night there and it wasn't uncomfortable or anything, but customer service for a missed flight took 2 hours and all they gave us (3 people) for the overnight stay was $30 in food vouchers
Date
28.08.2018
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Zortan
2.7
Old airport, pretty dirty and unkempt. Not much gate space, especially for a fully loaded 787-8. Very industrial-looking.
Date
30.07.2018
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BookerAtkins
4.3
The security was no where near as bad as expected. The signs were very clear and the staff were helpful.
Date
25.07.2018
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Matthew17
2.8
SO, the major problem with Newark is the traffic it causes. My flight was delayed for hours on end and I sat on the plan for an hour taxing which was the only major problem
Date
29.06.2018
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dhall22
1.7
Where do I start? One of the worst airport experiences I have ever had. When arriving, the jetbridge was broken, so we sat on the plane for 30 minutes at the gate. Signage inside the airport is generally quite poor. They had porta-potties inside the concourse, and signage indicating that we should be happy with the additions! When departing, the security line took 70 minutes! Apparently their x-rays were broken. Staff just seemed exhausted and had no answers.
Date
27.06.2018
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Claudio Operti
2.7
Unfortunately the flight CA820 is the first one leaving from this sector of terminal B (even if leaving at 12:40) - as a consequence arriving at 9:00 I had to wait half hour for the opening of passport control and safety check, 50% of the shops were closed, the business lounge was only partially functioning... unbelivable for one of the airports of NYC!
Date
29.04.2018
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Adebowale
2.5
Terrible experience deplaning, getting through immigration and catching my connecting flight. Long lines for every process including EXITING!!! Immigration officers were loud,rude and unhelpful. They kept badgering me about using my phone even though all i did was listen to music. It took over 3hrs to arrive at the departure gate for my connecting flight.
Disgusted.
Worst ever....
I will never fly through Newark again.
Date
25.04.2018
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Christopher Harris
3.3
easy enough to get to airport using NJ Transit train from Penn Stn. United lounge is old and they're awaiting the opening of a new Polaris lounge, which means the existing lounges are overcrowded.
Date
04.04.2018
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Waldrop
1.7
There is little to no guidance on getting from one terminal to the other. Got off a plane in C and took me forever to figure out how to get to A.
Date
20.02.2018
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Romain49
4.3
Aeroport spacieux, facile d'acces en voiture. Les comptoirs d'enregistrement British Airways sont tres bien situes, a proximite de l'entree et du passage de la securite.
Beaucoup de monde a la securite et agents peu sympathiques, n'hesitant pas a crier les consignes sur les passagers.
Zone reglementee agreable, type americaine mais petite.
De plus, peu de magasins duty-free. Mais belle vue sur le tarmac et sur les appareils.
Date
14.08.2017
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Romain49
4.2
Bonne signalisation a l'interieur de l'aeroport, notamment lors d'une arrivee depuis un vol international. Passage de l'immigration facilite par des agents aimables, souriants, tout en etant serieux !
Recuperation rapide des bagages et sortie de l'aeroport 30 minutes apres l'arrivee de l'avion en porte.
Date
14.08.2017
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Matthew Donaldson
2.7
This place is a dump! The building are in poor state of repair. The grounds are dirty and the whole airport would be better off if it was torn down and built new.
Date
27.05.2017
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Cameron Nielsen
1.8
While check-in was no issue at Newark, security was an absolute nightmare. Luckily, I planned to arrive at the airport 3 hours ahead of my flight. Once you are at your concourse and through security, options for dining and shopping are very limited, so make sure to plan ahead!
Date
26.03.2017
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Rainer Schaschek
4
Nettes Personal,
Koffer fur Weiterreise kammen sehr schnell
Immigration/Custums ging sehr schnell und locker ab.
Date
20.11.2016
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sdssd sddsds
3.2
WiFi prices are a rip off.
feed selection is quite narrow, would have expected see more big chains and different food options in such a big terminal.

Having said that, getting from one place to another is fast and easy, customs and immigration is always fast
Date
10.08.2016
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Jonathan
3.2
Getting to Newark Airport isn't particularly difficult, though rental car companies are spread out. Check in experiences vary wildly depending on where you are. The United Economy class checkin at Terminal C was wildly busy and a bit confusing. United First class checkin at Terminal C and economy checkin at Terminal A were a bit more controlled. TSA Precheck in Terminal C went quickly later in the day, while it was much longer at 7 am. Security in Terminal A2 for United Express was problematic, as there wasn't a dedicated line. The terminal facilities are nice, though in some parts of the airport, there are very limited stalls. Wifi did not work on the day I was there and needed it. Food and retail services have changed, and it is now difficult to find a quick meal that is inexpensive.
Date
28.07.2016
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James Fields
3.8
I flew into an out of Liberty many a time between 2002 and 2010. It's a decent airport - a big large and complicated for a country boy like me, but I got around. Good shopping and dining options.
Date
15.06.2016
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MFH
2
Not a fan of this airport. It feels old and sometimes difficult to navigate. Transfer from international to domestic is a small nightmare. Difficult to find bus between terminals, and not very easy to figure out where you're supposed to deliver your checked luggage. Never had a problem with long lines in immigration, but that might just be lucky. Public transport is a bit dingy going into the city (but much cheaper than taxi).
Date
19.05.2016
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Zoltan Magyarics
2.5
Rotten concrete cave, poor quality terminal-to-terminal bus transfer with unfriendly and impolite staff, very few food service options and minimalistic terminal facilities at Terminal B / satellite gate #60ies, cramped Swiss lounge. Avoid if you need to spend considerable time while transferring!
Date
14.05.2016
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Edward
3
Check in and security were awfully slow, terminal facilities and shops were very average, as were the seating areas. This is based on terminal C around the gate 112 area from where I departed.
Date
26.02.2016
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Nan Wang
2.3
No fast food. Rental car return is confusing.
Security check is too slow, cannot believe I wait about 30mins for an early flight...
Date
20.02.2016
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Steven
1.8
Way too crowded, poor line management. Horrible security lines. No TSA PreCheck at some lines, despite the large crowds on a Saturday afternoon.
Date
18.01.2016
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ANTHONY
1.3
uses bingo hotspot internet which doesnt want to connect,thank god for united club. other than that its a nice airport just needs updating a tad.
Date
25.11.2015
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Daniel Yee
4.5
Extremely friendly staff at the Cathay Pacific counter. They did their best to accommodate all passengers. Even the cleaners were helpful to point out closest restroom locations as they weren't very centralized.
Date
07.11.2015
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Jonathan Weinraub
3
Terminal C isn't that bad compared to the other terminals. But the food is mediocre and very expensive. There should be free wifi. When you are stuck waiting for a plane, it would be great to have better facilities and better food. Like the food facades look better than the food tastes. I had the burger place and honestly it was crap. The lobster place seemed good but I am more a fan of CT style roll than the ones they offered, even at the price they had I would had bought it. But its my local airport and I think I may try JFK instead next time.
Date
25.08.2015
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