Reviews Panama City Tocumen International Airport

Name: Panama City Tocumen International Airport
Rating: 2.6

2.6 from 27 reviews

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Overall rating: 2.6

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LUIS F AREVALO

It is dirty and crowded, smelly and stuffy, old and out of date... All is wrong with this hub. Lounge is preposterous, shops overpriced, food scarce and from terrible quality, staff unfriendly...

Date: 05.09.2017

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Yves

2.8

Poor quality of Flight Information Display , looking for my connecting flight for 20 minutes to Quito I had to go around the United boarding area to ask to the counters because the display sowed only the flight on alphabetic order up to M .In 50 minutes the flight changed 3 times 245a 24 a and 20 A boarding by bus .
iO

Date: 03.07.2017

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Yves

1.8

always a problem with the Flight Information Display no Destination in alphabetic order after the M , when you are traveling to Quito you have to find your way alone

Date: 03.07.2017

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Vanaheim

1.8

Almost no one speaks English at this airport. Rude security, hard to buy water, very expensive, dirty toilets.

Date: 17.05.2017

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PatTravel

2.3

The worst conection to the city in the world. They have buses but do't have place to buy ticket. I hate this airport!

Date: 20.03.2017

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Ricardo Sanchez

Facilities in airport, as restrooms, aren?t enough for the rising crowds due to its Hub condition. Most of times there such a big jam of people in front of lavatories waiting for their turn.

Date: 28.01.2017

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LUIS F AREVALO

2.2

Efficient in connections... However, this airport is a mess. Bathrooms are filthy, crowded and hot. AC doesn't work, ceilings are leaking, duty free is dying due to pending money laundering investigation and food is pure garbage.

Date: 14.12.2016

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LUIS F AREVALO

1.7

Efficient for transfers but it is a dump of an airport. Dirty and crowded. Food area is despicable. Copa's lounge is unpleasant.

Date: 11.09.2016

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LUIS F AREVALO

WHAT A MESS OF AN AIRPORT! The facilities belong to the 1940's. Dirty, crowded, hot... However connections are fast.

Date: 11.09.2016

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Jonas

1.8

Worst check-in ive ever had. I was number 15 in line and it took 1:20 hrs to get to the counter cuz the staff spoke more to eachother and had a good time instead of doing their job. Security check staff was a joke and i really dont think they know what their job is about. WiFi works when it works. However not all is bad, it was great to depart...

Date: 25.03.2016

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LUIS F AREVALO

1.8

Efficient yet crowded. Looks like a bazaar. Dirty bathrooms, general decay, poor maintenance. Hot. Second floor food zone is chaos and dirty. Windows are always dirty. Stores are overpriced. Copa lounge is a joke.

Date: 07.03.2016

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Jim Tyler

Totally non-smoking, even outside the airport - taxi would be needed if a smoke is required after dropping off case. Food in business lounge was only crisps and biscuits. No fast track check-in.

Date: 10.02.2016

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LUIS F AREVALO

2.5

PTY is a mess. Dirty, poor ventilation and crowded. However, it is efficient. Shopping here is no sensical as prices are terrible.

Date: 09.02.2016

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Ricardo Sanchez

2.7

The airport is quite congested at any time of day and the remodeling do a little uncomfortable. However the connections are simple and the process of check-in, immigration and customs are quite fast. I hope soon to finish the new terminal

Date: 18.01.2016

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Nuno R de A Graca

Connections there are a breeze, very straightforward and there are lots of options for food and shopping. It is not a small airport, though, and it may be necessary to make some good walking to your connecting gate.

Date: 03.12.2015

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Steve Dean

Well outside Panama City, traffic can be a nightmare, especially during rush hours. Landside always seems to be busy and during the 'waves' of flight arrivals/departures airside can be very crowded. New North terminal has helped and new South terminal due in 2017 should improve thing greatly. Check-in and security went smoothly, though for economy class queue's it can be quite tiresome.

Date: 07.10.2015

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Jose Antonio Perez

Great, the airport still growing up, but you can still watching some problems like with the Wi-fi, it's awfull, the AC sucks like always, I'm hoping that soon someone can help and figure out all these problems.

Date: 04.06.2015

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Jose Antonio Perez

3.8

Hi, I'm from Panama, and bealive me, the Tocumen Intl. is an airport that you can get in love quickly, is pretty comfortable have a stop in the 'Hub de las Americas', you can enjoy and spend time in our duty free stores or have some delicious plates in our restaurants, You're always gonna be Welcome to Panama!

Date: 20.02.2015

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Jose Antonio Perez

I'm from Panama city,Panama, and Tocumen Intl. Airport is our main international airport, isn't bad, but I know that could be better, better times for this airport are coming for the PTY Airport, the service is normal, we have lots of duty free stores, restaurant and other greatest things to do while you are waiting for your flight. VISIT PANAMA!

Date: 16.02.2015

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3.8

Considering my extended experience in other major terminals at US (Houston, Austin, Washington-Dulles), I must say Tocumen is a very good airport, with good facilities and with good services, so far. I have used it as departure and arrival airport.
So far, I have found everything I needed, bathrooms, food (they have a foodcourt and other restaurants within the airport), batteries for my camera, they have wifi, VIP Lounges and, in my opinion, roomy waiting areas before boarding.
The airport is going through remodelations and the construction of a new and bigger terminal. It is very easy to get there from the city.
Does it have room for improvement? Yes, it does, and it is in the process, and by far, it is the best and really modern airport of the region.

Date: 07.12.2014

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Santiago Calderon A.

4.8

Nice airport and i'm excited to see how the new terminals are going to be, when you land you see the whole new buildings it's going to be huge, but the people in the airport is very mean.

Date: 08.10.2014

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alfonso portugal

2.3

Efficient for connections but, very poor service, crowded and filthy bathrooms, expensive stores, extremely filthy seats in waiting areas, noisy, not well planned and bad design. Should not be the image of the main Latin American connection hub.

Date: 25.04.2014

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Nick Batchelor

2.3

Overcrowded, outdated and in desperate need of refurbishment.

Date: 05.12.2013

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2.3

On the departure gates there is not enough seats to be waiting, not nice if is not your first flight of the day. Small and crowded, it feels claustrophobic.