Reviews San Francisco International Airport

Name: San Francisco International Airport
Rating: 3.5

3.5 from 28 reviews

Write a Review Ask a Question

Customer ratings

Terminal signs & directions

Terminal cleanliness

Airport staff

Queuing times

Food & beverages

Airport Wifi service

Overall rating: 3.5

Sort by

Rating

Andrew Hartman

As for the United Airlines gates, everything is new and well maintained. SFO is one of United Airlines main hubs so there are direct flight to almost everywhere including amazing international flights, especially to Asia.

Date: 27.07.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Paul Casey

4.7

Food after security in the international terminal (flying to London) was pretty poor. If you're flying from SFO then make sure you eat before you clear security!

Date: 22.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Findmory

4.5

really great airport. Centurion Lounge, Clear, Precheck, easy access to BART and rental car via train. they have it all

Date: 16.01.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ulf Berg

4.5

Immigration is a problem in US.
However in SFO the officers are friendly, helpful and VERY nice.
I had an ESTA with OK that wasn?t in the system. I was taken to another office where they scrutiniced all in 10 min and problem solved. And all the time in a friendly manner.

Date: 03.07.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

mooseofspruce

4.5

Good when you travel at quiet times, like any airport. WiFi upgraded, lots of things to see, shop, or visit even when you're not traveling.

Date: 02.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

LUIS F AREVALO

4.3

Modern and well thought. Connections to the city are brisk and affordable thanks to BART city train system.

Date: 14.12.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

BattleP

4.2

Easy returning to the US. US Passport=less wait getting through customs. Baggage claim was a breeze. I can't recall how I got home to Sunnvale. I believe I took the airport limousine that I booked.

Date: 03.02.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Oboist925

4.2

My local airport, so getting to and from is easy. United's self-check in is pretty fast and easy. Boarding area at Gates 88, 89, and 90 can get a bit crowded though.

Date: 25.05.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

BattleP

Took an airport limousine. This was my first international flight to Europe out of SFO. I should have planned and taken CalTrain and BART, but I didn't know better at the time.

Date: 03.02.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

PTM

SQ lounge is small, breakfast is poor quality, cold and unappetizing. Warm congee served an hour before flight. Time to renovate the lounge and get new service provider.

Date: 11.12.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

deanej

Great airport with a lot of food options, even on the domestic side. However, Wifi is pretty slow and needs to be worked on. TSA security checks are rigorous as usual but staff were incredible friendly. Southwest Check in is incredibly easy at the airport and bag check in was no hassles at all

Date: 20.03.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Steve Dean

3.8

Check-in was easy. Security slow due to tables before and after x-ray machines not big enough to handle the number of people/bags try to get through. KLM/AF lounge far superior than DL lounges, better selection food and drink but still not up to UAE/ETD/QTR level.

Date: 18.02.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ulf Berg

3.8

Big international airport but
retails and food are not better than any regional airport. At least
in International Terminal G. As I only have experienced Newark Liberty I'd say the european int. airports are way ahead by miles!

Date: 03.07.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Earnauld

3.7

The slowest bag delivery I have ever seen (almost 30 mins). Staff had to say on PA that bags will eventually come!

Date: 19.07.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Arthur Baz

3.7

The best part of it is the BART integration. The worst are the intermittent WiFi and the constant delays! Also, I missed a Mastercard Lounge.

Date: 12.04.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Felix Yip

3.5

I find the immigration process to be tedious and slow, not very adapted for international arrivals especially in peak hours where you may have fully loaded wide body carriers arriving. If your fellow travelers are not fluent in English, then the process is going to be even longer, they need more people at peak times!

Date: 20.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bzzz

3.2

It was ok. Check-in was amazing, as there was absolutely no line. On security, I used TSAPRE. It went really fast, but the normal security looked a bit crowded with big lines. Wifi was horrible, I couldn't even get connected. There was some retail and food facilities, but a few were open, even though we left at 18.10. The prices were quite ok for airport. I didn't test the wifi. Otherwise, really ok. It's good, but there is improving.

Date: 05.11.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Bzzz

3.2

It was alright. In that terminal, it was quite empty. A few restaurants, a few cafes and some shops. Clean though.

Date: 04.11.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Lnusa4

3.2

Good traffic connection both by car and public transport (BART), although a bit far from the city. Terminals are connected with monorail.

Date: 01.03.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Arthur Baz

Was waiting on the tarmac for more than 40 minutes due to the airport's rush hour... Not funny! Also the wifi is terrible.

Date: 12.04.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Michael Zetlitz

I like most of San Francisco airport, basically because this is the entrance to my favorite city in the world, so that kind of makes me in a good mood.

That said, I have no understanding for the inefficiency of immigration and security in SFO. It really feels like it has been developed to make your travel experience as bad as possible. Same experience when you arrive and leave, just awful. Just go to Newark in New York, and you'll get a totally different experience. Or just about any european airport.

Date: 22.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Kelsey

Food services closes at 11 pm. However flights still departing to at least 1 am. Please keep food open later.

Date: 20.05.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ivan Svogor

2.7

Airport is beautiful and clean, but the organization is amazingly bad. (This goes for United terminals)

Date: 01.08.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

LUIS F AREVALO

2.5

TERMINAL G is pleasant though small. United's lounge is convenient. There's a split lounge for Global Services. Star Alliance Gold uses normal lounge.

Date: 11.09.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

arajshah

2.3

There's good food here, but if you're stuck at the airport overnight the experience is incredibly uncomfortable.

Date: 04.06.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Kaven

2.3

United flagship lounge for Businessclass is quite spacious and relaxing, but the food and beverage facilities are so poor. Alcoholic drinks are also for purchase!

Date: 15.01.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

GeorgiiSukhotin

2.2

It is a disaster!! The airport had two lines, so we basically needed to first go with the line of automated machines and then absolutely the same with humans. Makes no sense!

Date: 30.10.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Pavel

2.2

Horrible experience with going through customs on ESTA. Although asking airport employee if we should go to the ESTA machines instead of standing in the crazy long line, he assured me that I am standing in the right line, we were sent to the ESTA machine just before being almost at the custom booth (1 hour waiting), required to get the ESTA receipt from these machines to get in another line to the custom booths.