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Reviews Shanghai Pudong International Airport

Reviews Shanghai Pudong International Airport

3.1 from 47 reviews
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3.1
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Serguei
4.8
One of the best airports in the world connected to the city by Maglev line, a metro line, lots of coach lines and a highway. The architecture is stunning, the service is very good. You can find plenty of restaurants and cafes between the two terminals and inside each of them.
Date
25.07.2014
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Garamvolgyi Gabor
4.7
The checkin crew were friendly, according to our request they printed a new boarding pass so we could sit on a window seat next to each other. There was a drinking water dispenser at the gate as well.
Date
28.06.2019
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tony090909
4.7
The airport is nice with a lot of shops for good prices! If you are flying on Shanghai Airlines or that you are going to Hong Kong,Japan and Korea. Your gate will certainly be on a bus gate (209,210)
Date
29.12.2018
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Konstantin Z
4.7
Terrible wifi and foodcort. But really nice to get one night in lounge n this port=). There arehot water getpoints around the are.
etc. Wifi is good in Burger king, but there are not enoghf staff at nght. Subway is around about 0.5km of port and opening around at 06am.
Date
05.01.2015
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Jan-Darius Reimann
4.7
Good and clean airport. Use the MEGLEV from Shanghai ctiy to the airport good and fast connection to airport.
Date
25.06.2013
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Kordian
4.5
Huge and well organized. One of the best airports I've visited. Lots of shops in all areas, travelators, clean toilets at hand anywhere you go. Maglev train is a must when you visit Shanghai.
Date
16.01.2013
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Claudia
4.5
Efficiente, pulito, accogliente senza alcun tipo di imprevisto.
Ottimo il servizio di smarrimento bagagli.
Date
12.01.2019
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Aleksei Ibragimov
4.5
After Beijing airport I said WOW again.
Date
22.11.2013
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Olivia Neary
4.3
The wifi is a bit slow, although in China you can rarely get fast wifi. There's a good range of shops and restaurants in Terminal 2, lots of choice. It's a relaxing place to prepare for a long flight. The queues at immigration and customs seemed to move quickly, and our bags were available almost as soon as we arrived at the carousel.
Date
11.10.2014
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tony090909
4.3
Getting to the airport is complicated in the morning because the subway starts working at 6am.
Check-in was pretty long because they are mixing all KA/CX flights.
Security check and immigration was super long (as usual)
Date
04.02.2019
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Luca A
4
There were a lot of people and the sings were difficult to read. Overrol it was a very good airport.
Date
16.05.2016
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Henrik AC
4
OK Airport, but too long waiting line at emigration
Date
08.09.2013
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Henrik AC
4
Lounge 77, No interesting snaks, nothing else than a few dry and prefab. sandwiches, not good at all, Interent service also poor
Date
19.10.2013
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han
4
deserted, silent, and far from the city. but you may well find the way
Date
31.01.2014
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tony090909
4
Great! We had such a long taxi and a long time in the bus. We disembarked at some gate with a tube and everything but everything was dark and the bus was waiting for us next to the gate entrance.
Date
29.12.2018
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Gabriel Ming-Hung Su
3.5
always air traffic control. flights in the morning will kill you.
Date
03.09.2013
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Lukasz
3.3
The duty free are is closed for the night. I've missed to buy some souvenirs that I've planned to. The security check doesn't meet any european/US standards. Limited space and the officers are rather focused on improving the flow than on the detailed inspection.
Once again at PVG: although the boarding was on time, we had to wait for the take off over 30minutes.
Date
24.09.2014
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ve7lee
3.3
Learned my lesson about the free wifi from last time. Traffic was bad again driving in from the port to the airport PVG.

Security is no fun, but it is China.

No free liquor in the lounge. Food okay, not much choice.
Date
22.03.2019
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ktombre
3.3
Going through Shanghai on transit can be quite disturbing. Immigration and customs are very efficient, no problem. But when you are on transit between an international flight and a domestic one, the system for re-registering your luggage and then for finding your way to the domestic departures, is not very easy, the signs and indications are not very clear, and the whole process seems to be quite cumbersome.
In addition, I was never able to connect to the free WiFi at the airport (never get a code via SMS despite entering my phone number).
Date
23.10.2016
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tony090909
3.3
For leaving the airport you can take metro line 2 or maglev train for only 50 yuan. the luggage came quickly.
Date
24.11.2018
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LUIS F AREVALO
3.3
Despite being grandiose, it lacks finesse. Cheap materials, plastic flooring, poor choice of restaurants and crowded
Date
09.02.2016
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Andrew Wee
3.2
Terminal 1 of PVG is older and in need of refurbishment. Transit was not too bad but requires better signage
Date
11.01.2016
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Gabriel Ming-Hung Su
3.2
Always air traffic control and delay the the flight!
Date
07.02.2013
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ve7lee
3
Had to get finger printed. Easier if you don't have fingers. Picture taken for immigration. High security now in China. Pick up spy program when scanned passport to get free wifi. Drain my battery quickly. Took me a few days to guess what was happening to cell phone. Had to remove battery to get rid of spy ware.
Date
22.03.2019
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Lesley
3
Beware the private car services. The drivers will atempt to scam you by telling you it's mandatory to tip the driver 100 yuan (on top of the $90 both ways paid for going to and from the airport) because they can speak English. This is a lie. They'll even try to back this claim up by producing a piece of paper that looks like the receipt you will need to sign when paying for the service.
Date
28.02.2015
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Seytiliz
2.8
Not good and not bad. Access to airport is convenient and fast, but the check-in and security check is pretty annoying. with a low efficiency and much people.
Date
23.08.2017
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Uros Mitrovic
2.8
Maglev is great. If taking regular metro (green line) all the way to the airport take care to change trains and allow plenty of time.
Average experience, but nothing to be worried about.
There is wi-fi on some places, better then nowhere.
Date
23.10.2014
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valdenaire cedric
2.8
Security controls are illogical and extremely restrictive.
For example, you can arrive in Shanghai with a used external battery or lighter in your luggage (which will have passed through security at the departure airport without any problem) but you will have to say goodbye because they will be confiscated at the checkpoint when you leave China because of the drastic Chinese regulations (even checked luggage goes through the X-ray and you can be called to open your suitcase to find the prohibited object), while a water bottle opened in a backpack will not trigger any concern.
Date
05.11.2018
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Nicolas Cucuta
2.7
Normal airport.
Customs not letting you out with lighter.
Almoat no seats for waiting at the gate. For a plane of 250-300 people a small place with something like 60 seats.
Apart from this - no shops almost and good mediocre duty free.
Date
03.11.2014
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Claire Disney
2.7
Good facilities but was really tough to get to for an early flight unless you are staying at one of the airport hotels
Date
12.07.2013
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MacSmith
2.7
First Class Lounge nothing special
Date
11.02.2013
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jokery
2.7
Transfer is very tight. Airport transfer system is very bad. When I arrived at PVG, Visa servicemen was not ready. So I waited 1 hour, I didn't do anything during 2h 30m in this airport.
Date
25.12.2019
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Frank
2.7
Expensive Expensive Expensive!!!
Date
19.05.2013
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EBGflyer
2.3
The airport itself is ok, but some of their procedures are just super inefficient. There is a dedicated line for people in transit. That probably takes 5 mins per person, which means than 10-15 person in front of you can take almost an hour to proces. Then there is the ATC. I have never seen such inefficient handling of traffic.
Date
06.11.2016
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Nti
2.3
Shanghai Pudong Airport is an average in China, but compared to the other airport of the city in Honqiao it is poor. The terminal facilities both at the domestic and at the international terminal are too poor for China's richest city. It is impossible to connect to the wi-fi, and if one succeeded will realize that it Is actually slower than the Edge service from China mobile. The crowd management at Hongqiao works much better, it often takes 30-60 minutes at PVG to get a taxi. Maglev takes you closer to the city, but when you arrive there, you need to negotiate with the taxi mafia...beware of the scams, better take a taxi from the airport.
Date
12.04.2015
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Sun Wen
2.3
Terrible airport, so far from the urban and taxi is terrible significantly, especially the workman who is controlling the taxies. Really do not like the flight in Pudong, Though new, but not convenicent.
Date
03.04.2014
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Kyungshub Lee
2.3
Nobody can speak in english, include Metro, airport bus even information.

??? ?? ??? ??? ??? ? ? ?? ??? ??. ?????? ?? ? 10?? ??? ???? ?? ??? ???? ??... ????? ?? ???? ??? ?? ???...
Date
28.07.2015
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piotrek
2.2
Dlugie czekanie na bagaz spiacy celnik :)
Date
18.06.2013
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Lukasz Kowalczyk
2.2
I live in Shanghai and after more than 30 flights from/to Pudong I have to say it?s the worst airport in the world! Complete disaster in terms of queueing to everything for a long time. Why Beijing airport can do so well and Pudong can?t?
Date
06.09.2018
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YODI YANG
2
The Air China transfer process in PVG is differ from the others. All the tranfer passengers will be gathered in one group since leaving the aircarft. From that moment, inculding ticketing, quarantine, checking in at the transfer counter, you need to wait until all the group of transfer passengers finish their process, then can proceed to the next step. The whole process might took more than 1 hour.
Date
25.02.2019
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Magnus Egertz
2
Worst airport to transfer at. China feels like it?s 20 years behind. Maybe they should step in to the electronic era!
Date
03.04.2018
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Elizabeth Minett
2
Lounge has been extremely crowded every time i've been to this airport.
Airport Terminal offers very few stores, so they are all very hot and crowded.
All gate announcements are made over all loud speakers, very loud and unnecessary.
Man with bull-horn was walking around making flight announcements.
Date
12.02.2017
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Lukasz Kowalczyk
2
I live in Shanghai and I hate Pudong Airport. Long queues to security, passport check etc. For most domestic and continental flights (few times also for an intercontinental flight too, BA from London) they use buses to move you to/from the plane which sometimes means even 20 minutes standing in a crowded bus! Services are poor, also lounges. Flights are often delayed from/to this airport.
Date
25.04.2018
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Yangyang He
1.7
Transportations to the airport are very convenient. T1 was under renovation and the waiting environment was very poor during the time. WiFi is hardly connectable and mobile signal was also lost at the ground floor gates.
Date
27.03.2016
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Vera Klinke
1.7
Plan in extra time if you're travelling from PVG terminal 1. Immigration repeatedly takes 30 minutes or longer.
Date
20.03.2016
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Peter Bieri
1.7
2 hours late miss Swiss to Zurich rescheduled on KLM over Amsterdam to Zurich
Date
07.07.2013
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Glenn
1.3
Denied entry to the lounge because we were travelling with my 16 year old daughter. Or I could have paid 250RMB to get her in - I've been to the lounge before and the bowl of instant noodles on offer definitely is not worth 250RMB. Shame on you.

We were departing from Terminal 1. As the older terminal there are far fewer food and retail services - as compared Terminal 2.

Coupled with the lounge rejection flying out of T1 in Shanghai was not a pleasant experience when compared to all of the other times when we traveled out of T2.
Date
19.01.2018
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