Reviews Stockholm Arlanda Airport

Reviews Stockholm Arlanda Airport

3.6 from 113 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.6
Sort by
Rating
ursopolaris
5
KLM/Air France arrive at Terminal 2 which is kept quite clean and organised. Bags arrived and this time the ones marked priority arrived among the first couple of dozen. A slight improvement. Baggage claim there are two bands on either side of the exit. Band 1 is the first to encounter. Band 2 is the nicer one with wider spaces and more light.
Date
18.03.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Le_On
4.8
My home airport and everything just works. Not nearly as busy as airports like Frankfurt but even clearing snow during winter months.
Another plus goes to the general staff. From check in, security and customs they all do a good job.
Thank you Arlanda
Date
15.11.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Teodora
4.8
It would be nice that the luggage appears faster.
Also if someone is not from EU and they in that queue they should be send to All Passports queue. Otherwise it becomes very slow if that person has a visa issue.
Date
16.08.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Daniele Martinelli
4.8
Beautiful! Well organised even if it's quite big. Too expensive the Arlanda express to the town centre!!! 4 to 5 stars
Date
18.04.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
David Bardens
4.8
Arlanda airport is very well designed and its size is perfect. It is easy to navigate and there are great connections to the city by public transport for a reasonable price. Free WiFi. Make sure you grab a burger at MAX (swedish fast-food chain) whenever you get there.
Date
21.03.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
XYZ
4.7
you're at the airport very fast and there everything is very easy. With ZRH one of the best airports in Europe I think
Date
14.01.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Nurdin Mohamed
4.7
Since I only had hand luggage it was a breeze getting through to the gate and the toilets seemed fresh
Date
03.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
EnglishSwede
4.7
I wouldn't always think of saying Arlanda is a fantastic airport (and my review is for terminal 5 only). But then you fly to Manchester and realise just how wonderful Arlanda is. Security is always efficient and usually no real queues. Many shops and Cafes. Lounges are a bit thin (The Amex lounge is great for relaxing and food - not for work), and the non-airline lounges are average.
Date
18.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sharp Wings
4.7
Although the airport is 40 km from city center, it is very easily accesible by train (20 min. journey) or bus (40 min.). All terminals are easy to navigate, although walking distances could be greater sometimes. Wi-Fi is fast, but you have to register for it and then it works for max. 3 hours or 100 MB.
Date
20.05.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Samuel Andersson
4.7
Pretty boring airport if I have to be honest. Not so much to do. The wifi was only 30 minutes and you had to write in all your personal information which took a long time xD. Getting to the airport was pretty easy since we lived right next to it.
Date
26.04.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Maido Ruutel
4.5
Terminal 2 sucks, really boring place. Check in ques can get long, as it's a small terminal. WiFi sucks!
Date
27.06.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Liam McCluskey
4.5
Never had time to go to lounge but nice terminal.
Date
29.12.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Adrian Trif
4.5
Most beautiful airport I've ever seen. Great atmosphere , lots of restaurants and shops. Really easy to find ur gate and I enjoyed flying from there.
WiFi is only free for 3 hours then you have to pay a price per hour.
Date
07.11.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
davemcd
4.5
Lovely airport,I used Terminal 2,was deserted when I arrived and left!!Modern bright,easy to get train to Stockholm(Arlanda Express) from the terminal,security was friendly and easy,not too many shops,but ok.I used the Menzies Lounge on the first floor through the restaurant.Like the airport very much.
Date
19.04.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Christina Strynatka
4.5
Love this airport. It's got all the amenities and services you could ask for, and then some. And if you want to get from Gardermoen to Oslo S, there are multiple ways of doing so. The neatest -- and fastest -- way is taking the Airport Express train, which gets you there in 20 minutes and has free wifi and outlets on board.
Date
28.03.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Koppecka
4.5
I absolutely love this airport. It's spotter friendly and has good facilities. You can take the airport shuttle train from Stockholm City to the airport in just 15 - 20 minutes. The airport has a lot of food choices and the lounges are okay. The bad things is the Wifi wich only lasts a few minutes and then you have to pay. The baggage claim is also not fast at all it takes a lon time for the baggage to come. And when we went into the customs it did not seem so well organized and it was not so secure. But except that the airport isawasome and the biggest one in Sweden! I always get excited when i come to this airport because there is so many things to see. Anyways from 1-10 i will give it an 8.
Date
16.07.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Vincent OR
4.5
Great airport! Always love departing from here. The WiFi is a little more on the bad side but compared to other airports I've been to I'd say it's ok.
Date
03.06.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jan-Erik Mehtola
4.5
Flog fran Landvetter till Filippinerna via Arlanda for ett tag sedan med SAS och Thai. Tyckte forst att jag fick snalt med transfertid pa Arlanda. 50 minuter. Men det korta avstandet mellan T4 och T5 samt ett smidigt flode trots mycket folk gjorde att jag var ombord pa Thaiplanet med god marginal. Jag behovde aldrig stressa. Aven hemresan gick via Arlanda och da hade jag 3 timmar pa mig innan Goteborgsplanet skulle ga. Aven om det finns mycket kafeer och butiker kan jag till viss del halla med om att tiden pa Arlanda kan ga lite langsamt om man maste vanta en langre tid. Aven om Sky City och den nya Sky Bridge ar OK ar Arlanda inte riktigt den stora WOW-upplevelsen som t ex. Singapore Changi och de andra asiatiska storflygplatserna ar. Som val var hade jag en bok med mig, sa tiden gick undan ratt fort anda. Jag har aven rest inrikes till Arlanda nagra ganger och det ar gladjande att T4 ar fraschare nu. Forut var det ratt sunkigt och toaletterna var emellanat vidriga. Summa summarum: Arlanda ar en OK flygplats trots allt. Personalen tycker jag ar i overlag ar mycket trevligare att ha gora med an folket pa Kastrup, som jag ratar sedan lange p.g.a detta. Jag har varit pa manga flygplatser varlden over, men aldrig stott pa sa otrevlig personal som dar. Sura, vresiga och noll servicemindade. Annars ar min Europafavorit Amsterdam Schiphol, Sveriges narmaste supernav. Bara dryga timmen fran Goteborg och ett fantastiskt interkontutbud. Det ar oftast via Amsterdam jag reser nar jag ska ut i varlden. Men finns passande forbindelse flyger jag garna via Arlanda.
Date
28.04.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Simon
4.5
Champange in the lounge in the early morning!
Date
20.01.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Juraj Kovac
4.5
Arlanda is an enjoyable airport, if a little spread out. The high-speed Arlanda Express train link is excellent though pricey. The experience was smooth overall.
Date
28.07.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Steve Tobiasson
4.5
Inrikes terminalen har blivit snyggare efter renoveringen
Date
24.06.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Emil Almestad
4.5
Great, however slow baggage handling for this flight.
Date
05.01.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Jan
4.5
Good airport and you can even get from the airpot using only SL card for public transport. So you'll save at least 70SEK
Date
12.01.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Simon
4.3
The first bags out on the belt was my bags with the red priority tag!
Date
01.08.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Filippo Antonio Capizzi
4.3
The best airport I've been at! A lot of ways to reach it (by coach, by bus, by train...), huge but full of informations, the customer service is always keen to help you. The most impressive aspect to me was the silence: the airport is very quiet almost everywhere, good if you have to wait a long.
Date
30.05.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Thomas Turling
4.3
Super clean and nicely laid out airport
Date
23.11.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Deborah Malone
4.3
Only ever flew into / out of T5, but I really like it. Nice and modern, clean, and quick and easy to get through security. Comfy seats too!
Date
28.03.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Miku Malinen
4.3
A nice, big and very spotter-friendly airport. Good facilities. Sky City allows viewing and photography for everybody even when it's cold and rainy. Aircraft at almost any gate can be photographed from somewhere.
Date
02.05.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Ursa
4.3
A nice airport. For som reason its not always clearly stated which terminal you are in and where you are supposed to go. However Sky City is a must to check out. It's really just another mall, but it's formed in quite an interesting way.
Date
19.02.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Joakim Zenk
4.3
Terminal 2 was a bad experience
Date
12.09.2010
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Deborah Malone
4.3
Really nice interior, easy to find the way around. Plenty of signs, etc. Probably not as many shops as I would like, especially near the gates (at least in Terminal 5). Some shops only accepted card when I was there, which was a pity as I wanted to spend my remaining SEK while I was there.
Security took a long time. My flight was early in the morning (9:50( and the place was packed. Maybe 30 mins to get through.
Wifi is poor. only 200MB of data, or 3 hours of surfing, whichever comes first.
Date
02.02.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
liam
4.3
Personally i really like this airport because its from Sweden so its easy to talk with everyone. The airport have other good things but i can?t say them all at the moment.
Date
14.03.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Vile
4.3
Not the best airport, but nice and very easy to find things. My ''hub'' airport.
Date
14.08.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Gandalf the grey
4.3
Fick vaskan forst. Den kom 5min efter planet stannat vid gate
Date
07.11.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Rasmus
4.3
ARN is a bit hard or expensive to reach from central Stockholm. This time, as usual, I took the airport coach (Flygbussen) which offer a 45 min ride from Stckholm for SEK 99.

I am a gold member in Star alliance and use the business class check-in, fast track through security and SAS gold lounge. I have no complaints on these services.
Date
22.12.2016
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alexander Stalhammar
4.3
A good sized airport with nice staff, and quick security!
Date
15.06.2012
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Pavel Fomin
4.2
The airport is nice and spacious. Getting there from Stockholm, however, is very expensive. If you don't mind walking a lot, you can ride a train to Marsta and walk some 5-6 km to Terminal 2. There are 220V sockets near the Clarion Hotel.
Date
06.12.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
PetrosM
4.2
Very good airport. The only thing I wish they'd implement is the ability to have baby strollers until the gate, instead of checking them and replacing them with these awful airport strollers.
They do that in Athens, and it is the most convenient thing ever. When traveling with a baby, every extra bit of convenience can make a lot of difference.
Date
15.05.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Matias Lq
4.2
Very calm and spacious airport. Not noisy, but still has many retail options (T5). Food options are varied, from fine dining to (good) fast food.
Getting to the airport is VERY expensive, the train is almost ?30.
Date
23.07.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Krister Lindgren
4.2
Getting to the airport from Stockholm City is very easy, if you chose the Arlanda Express, going there by taxi is often a very expensive and time-wasting choice... The train takes you to an airport quite far away from Stockholm, but the trip only takes about 20 minutes with the Express Train, so no big deal.

The check-in is terrible, often loads of people, and it's just very unorganized in my opinion. Security check is often faster, but you can be standing in queue for a while if you are unlucky. Otherwise it's great. Wi-fi a bit slow, but it could be worse.
Otherwise a good airport...
Date
23.09.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Steve Tobiasson
4.2
Det ar bra i Stockholm med att bagaget kommer pa bandet pa utsatt tid
Date
09.03.2013
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Sir Manolo
4.2
A little bit old facilities and not enough information, it's easy to get lost in this airport but fortunately the staff was very courteous and helped us all the time.
Date
07.04.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
AvvedaddeYT
4
The expeirence at Arlanda is just perfect and they have a free wifi for up to 3 hours and your normally not at the Airport more than three hours. They have a faster wifi inside the lounges.
Date
28.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Alex Danielsson
4
You have a lot of choices when it comes to getting to the airport, It goes direct busses from Stockholm, as well as commuter trains and express trains. The check in is ver smooth and organised. Security check is not that smooth it is often long queues. Arlanda is full with shops and restaurants that keeps you busy while you wait to board the plane, the wifi could be better it is pretty slow from time to time. The lounge is great, it provides all the things you wanna get from a high class lounge.
Overall, Arlanda is a great Airport.
Date
16.06.2015
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Kuba Ogorek
4
Very nice and comfortable airport
Date
10.04.2011
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Evgeny Paykin
4
very expensive transfer to the city
Date
16.01.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Paman
4
They packed whole plane into one airport bus. It took 25 minutes until last passengers came while the rest was waiting in the bus with doors open and with -13 degrees outside.
Date
26.02.2018
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Antlucl
4
Security was very quick, but it was because I had Fast Track. Although, when sitting up in the lounge I could see quite a long jam for Check-In and Security. The lounge was owned by SAS, and I'd give it a 4/5 rating
Date
16.12.2017
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Hans_Bru
4
Lots of people find Arlanda a bit of a chaotic place, but I don't see it the same way. Everything is well signposted and it gives a very spacious feel. Public transport is excellent
Date
20.02.2019
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Cristoffer Cedergren
4
Its a bit pricy but the opiens of transportations to there os good. Be there an hour before you lastest scould be there. If u arrive and want a nice lunch before leaving the city, walk up to Sky City.
Date
26.03.2014
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
FAQ

No questions

Get an answer from our members