Reviews Sydney Kingsford Smith Airport

Reviews Sydney Kingsford Smith Airport

3.4 from 125 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.4
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Joe Howe
4.8
For a local airport in a not-so big city it remains good. I would like to see in the future better connection between terminals when swapping between domestic and international or even between the Qantas domestic terminal to the other domestic terminal.
Date
29.06.2015
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Nathan
4.8
Awesome airport. Only gripe is how the qantas and virgin australia terminals are fairly seperated.
Date
07.10.2012
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Brendan Grainger
4.8
Awesome Airport! Very clean and safe. Navigation is very simple if you read the signs. Awesome selection of food outlets! Always someone in eyesight you can talk to for help! A little expensive to get from the Domestic Airport to the International Airport - $6 One Way or $12 Return
Date
23.05.2017
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Mark Wong
4.7
Renovations are completing and airport feels more open now with some decent shops and food outlets.
Security and customs was fast at this time, though not always.
Date
20.04.2017
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Robbie Mathieson
4.7
Macca's at the international terminal need to lift their game. Transit bus was very good, was like going for a tour around the airport. As expected, it was faultless.
Date
05.08.2016
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C N
4.7
Luv the airport. Very snug and easy to find everything fine. Great service and easy to acess terminals. Landing feels like we will crash into the water!
Date
02.10.2011
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Vincent OR
4.7
Had a great experience while arriving from Singapore. Took only about 20 minutes to get from the aircraft to the street! I've never departed from the airport so I've only seen a small part of it but from what I've seen it's great.
Date
03.06.2017
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Luka
4.7
Big airport, but easy to get around. Lot of stuff in it. Friendly staff.
Date
07.09.2012
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Callum Bain
4.7
Amazing lounge and service with check-in and customs nice and quick
Date
26.09.2012
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Steve John Wilson
4.7
Very strict at customs control.
Date
27.09.2011
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FlightSimJack
4.5
Sydney Kingsford Smith is one of the best airports I have been to. I am a regular traveller, however this was my first long-haul journey.
Upon arrival at YSSY/SYD, we got through the airport incredibly quickly. Baggage claim was done in virtually no time at all.
Date
06.10.2017
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Mkw Waleed
4.5
SYDNEY airport is a beast airport in the world.Qantas airways inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Qantas airways service center please take action about refreshment matter. at last travel of Qantas airways is peacefull for other airlines.I PROUD TO BE A PAKISTAN.
Date
26.02.2015
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James Hedding
4.5
QF DOMESTIC TERMINAL - EXCELLENT
GOOD RANGE OF SHOPS / FACILITIES
PLENTY OF SPCACE TO SIT IF NOT USING THE QANTAS CLUB OR BUSINESS CLASS LOUNGE .
THE QANTAS HISORICAL MUSEUM UPSTAIRS NEAR GARES 11,12,13 IS VERY INTERESTING AND WORTH VISITING.
Date
05.08.2015
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Mitchul
4.5
Only thing that would make Sydney better is if they had the automated baggage collection like Melbourne does. It makes the process a lot more streamlined, especially when there was a lot of knock-on delays from the weather during the day.
Date
29.11.2018
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Graeme Willox
4.5
No issues with the airport. Checkin was online and I had no checked luggage, so I can't really comment on that aspect.
Date
19.05.2017
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Bryce Walkerden
4.5
Great Departure Friendly Staff
Date
22.02.2013
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James Silverberg
4.5
Easy to navigate, many places to eat.
Date
25.11.2013
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Andoni Barrica
4.5
Countless amenities and food. Clean and simple and organized terminal trasportation.
Date
26.11.2011
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maxraguse787
4.5
Big, successful, convenient, And a great spot to have a look at the huge aircraft there.A great airport to go back to home (BNK) or other local small areas.
Date
11.07.2019
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SamChui
4.5
At 6am sharp in the morning, a sleek looking black BMW 740I awaits me at my door to start my journey to NZ. Arrived at airport in 25minutes and there was no queues at First class check in desk. I was then invited to the new Emirates Airlines lounge at Sydney which they open not long ago. This lounge is downstairs from departure floor at the western end of terminal under Gate 57, 59, 60. First impression is such a grand lounge! Very spacey with nice decor, plush leather sofa and a good dining area.

The lounge features a great food area with a buffet table set up and a cold food bar.

There are more amount and choices of food than ANY other airlines lounge in Sydney, which the generosity of Emirates literally put airlines like Qantas to shame. Previously I thought Air NZ lounge was the best in Sydney, now I?ve seen better.
Date
23.03.2019
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Terry Stokes
4.5
As a local, I've always been critical of Sydney airport but i must admit that it is improving iin the areas i think are important. The introduction of more computer based processing of passports and reduced customs checks for those with nothing to declare has meant the time between check in and passing through security checks is now faster than ever.
Date
03.05.2017
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Andrew Fairfoul
4.5
Love to need upgrade of the terminal
Date
27.04.2011
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Tim Crew
4.5
Love this airport but the $10 add on ticket for the train is steep. Lots of shops and plenty to eat. Lots of accomodation and transport.
Date
13.09.2011
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Jack Solomon
4.5
Average, but fairly easy to get around, and fairly good Duty Free international area, food could have been better
Date
05.11.2012
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YULtide
4.5
Air New Zealand lounge in Sydney is very comfortable and well appointed. Lots of different seating options, including some nice couches. Great place to hang out.
Date
29.05.2016
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Chris Hogg
4.3
Why do we ned security checks? When was the last time there was a security problem identified at an airport - anywhere in the world?????
Date
07.07.2017
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Onder Burgflugfan
4.3
Very good arrivals areal, bagge was out in a second, the arrival lounges is brillint.
Date
04.09.2012
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Glenn
4.3
This time we decided to park at the Blue Emu car park - it is a long long way from the terminal.
There is a shuttle bus, but overall it is awkward to get bags on and off and you sometimes have to wait a while for a bus (esp if you just missed one like we did). Allow 30 minutes to park and get to the terminal.
Date
25.09.2017
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sjayatileke
4.3
The Qantas Domestic Terminal is excellent. It provides great convenience, especially for its frequent flyers, with less check in desks and more bag drop and self check in screens throughout the check in area. Security was easy and quick, and many facilities were available. Lots of Qantas memorabilia were decorated through the terminal.
Date
23.01.2019
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rytor
4.3
Lots of power outlets, great range of shops, friendly staff. Lots of windows so it is bright. Plenty of places to watch planes too.
Date
01.10.2018
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Goncalo Jesus
4.3
It is lika a Capital. Fabulous City
Date
28.08.2011
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lawrence
4.3
flt bk to lhr via bkk was fab could not fault the service
Date
08.02.2012
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Jannette Farley
4.3
Easy access early in the morning.
Date
09.05.2011
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Alejandro Castro Dar
4.3
Very modern airport. Inmigration was bad.
Date
09.02.2013
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Philipp
4.3
The train to the airport is totally overpriced, but there is a public bus service which costs just half as much.
Date
17.03.2016
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Sam Cocks
4.3
The domestic airport is quite terrible. International is worse.
Date
17.02.2013
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linda mckibbon
4.3
Sydney airport is quite big and lots to do.
Date
17.09.2011
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Christian Da Silva
4.3
Sydney Airport is a great Domestic and International airport, with plenty of food options and great airline lounges. Don't fly Jetstar unless you want to be delayed!
Date
21.04.2016
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StephenO
4.3
No gates upon arrival - 20 minute wait on tarmac
Date
08.10.2013
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LSOMA
4.3
I flew from DPS-SYD, and then had to fly domestic. Nowhere in the international arrivals does it state that you have to catch transport to the domestic terminal. just a heads up
Date
19.04.2018
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eamonryan
4.2
Allow more then 2 hours for domestic travellers and probably more for international travellers. Getting to the airport is a mess, taking public transport is very expensive for the short hop to the city.
Date
14.10.2019
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Greg
4.2
Whilst the train costs a little more than a basic train trip, its well worth it. Simple, quick and to the door.
Date
03.11.2019
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Andrew McLean
4.2
Walked off the plane and standing at the curb within about a minute. Very quiet at this time of night.
Date
03.11.2011
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Jordan Bridge
4.2
Nice but very strict and pushy. Long walks through stupid shops too.
Date
04.08.2011
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Jordan Bridge
4.2
Lovely Airport. Although there are WAY to many shops.
Date
29.01.2011
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XPinger
4.2
Just staging through. See previous remarks re shopping area lay out. Quite a long walk to our departure gate only to find we were then on a bus to the aircraft!
Date
20.10.2018
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Chris Everall
4.2
Improved a lot over the last 18 months.
Date
13.06.2011
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Flynn Cernoy
4.2
Good airport, good food, but not great. Getting to the airport is a little bit of an inconvenience. Need a second Sydney airport but overall pretty good.
Date
05.03.2017
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newtonn53
4.2
Getting to the airport during morning rush hour from the CBD was no problem. A small shock when I arrived at the check-in at Area A to see 200+ people waiting in a queue until told that my flight was on the other side of Area A. Better signage methinks. Check in easy - through security was not so time consuming. The shopping seems to be plentiful and with a wide choice but I didn't look hard. The executive lounge was decent, spacious and tidy and a decent choice of breakfast goodies. Called to the flight with 30 minutes to spare, but put on a bus and stood for 20 minutes waiting for the four last passengers with a screaming child to add to woes.
Date
24.07.2017
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Lucie Barber
4.2
delayed 50min.again! Luckily there was wine tasting happening at the gate, so time ran faster...
Date
31.12.2011
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