Reviews Taiwan Taoyuan International Airport

Name: Taiwan Taoyuan International Airport
Rating: 3.5

3.5 from 32 reviews

Write a Review Ask a Question

Customer ratings

Terminal signs & directions

Terminal cleanliness

Airport staff

Queuing times

Food & beverages

Airport Wifi service

Overall rating: 3.5

Sort by

Rating

Jake Norton

4.8

Great Airport, Love it, First time visiting taipei

Date: 22.05.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

ursopolaris

4.8

CAL business lounge is beyond fantastic. Very relaxed atmosphere and a great variety of food items. Finding drinking glasses seemed a bit challenging as none were at the place where the canned drinks were. Need to go to the coffee area.

Date: 13.02.2019

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Cristi

4.7

I ended needing to book another flight. It was nice to have free public desktop to do the research and so on as my phone battery was dead and I didn't bring a charger. However as I couldn't use my phone I need it to print and that turned out to be an adventure not having an USB device to print in 7/11. Spent more than 2 hrs going around from information desk to airline counter, to wi fi desk to pretty much everybody. Eventually the airline desk gave their email address to print there but made look like suck a huge favor. Otherwise the airport is really cool, clean(cleaning personnel is doing a great job), spacious, beautiful design etc but PLEASE install a printer somewhere, ideally where the free pc is.

Date: 19.03.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Gabriel Ming-Hung Su

4.5

Rush hour in the morning. Be prepared for a long waiting line for check in.

Date: 15.10.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Taichi

4.5

Queuing from the entrance of terminal, and wait for half an hour to get to security check counter, it's unbelievable

Date: 19.12.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Dodgers

4.3

Best airport ever, Taipei, Taiwan :) fast security check and then passport control through the e-gate.

Date: 14.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Junta-Sieger 18.3.12

4.2

Very well organized airport, staff do their best. Star-Alliance status customers can benefit from 3 different lounges. Hopefully the metro to the airport will be completed soon, to be more independent of the road traffic situation.

Date: 20.04.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

paularociio

4.2

Nice, comfortable modern.. It's beautiful! Everything is well organized, they even have different waiting rooms with information about Taiwan, I loved it!

Date: 03.04.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Nefty Aguirre

4.2

Needs more free internet access...

Date: 17.04.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Loke Kai Meng Joshua

4.2

Getting off the plane and to the immigration area was a comfortable and fast. However, being processed through immigration took an unacceptably long time. I remembered waiting in line for at least 30 minutes.

Once clear of immigration though, the claim belts were close by and it was a short walk to the exit.

Date: 29.03.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Dave Choi

The Immigration queuing time for Foreigners was too long. Other services and facilities was at good standard.

Date: 29.12.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Christopher Harris

Good layover airport. My lounge experience was mixed. The wifi wasn't intermittent and it took forever to get a shower room, but the food was tasty.

Date: 13.09.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Ian Neale

3.8

Terminal 1 renovation is long overdue. Bad aircon.

Date: 24.08.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Steven Lo

3.8

Really a huge terminal. There are many tax-free shops and restaurants. Internet is extremely slow (Idk if the public computer's problem or not). Lovely and comfort seats.

Date: 31.08.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Jackie Liu

3.7

The food is too expensive !! And the attitude of the security staff is not very nice.Entirety, others srevice and equipment was satisfied.

Date: 11.02.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Hafiz Bam

3.3

The upgraded Terminal 1 looks modern and inviting, but lacks a high ceiling so it still feels claustrophobic? Not many facilities in the public area, save for a convenience store and some random shops. Airside also lack variety so all in all a very boring airport.

Date: 18.06.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Syuan-yu Lin

3.3

Runway is suck ,too shack
Immigration/customs very quick for citizen
Terminal facilities too old,only check in place looks much better and much modern.
??????????,CHECK IN ???????????????

Date: 04.08.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Kees Haring

3.2

We were in transit so no coment

Date: 31.10.2010

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

PTM

3.2

Very crowded terminal, SQ check-in line was long in economy, immigration was very long but kept moving at a fast pace. Duty free and shops are the same as any other airport. Duty free faces the exit from immigation, thus there is a lot of cross-traffic in the walkway between the two areas. SQ lounge is so-so but better than Inchon and SFO. Food and drink choice is limited. Serves Asti instead of champagne.

Date: 21.05.2016

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Richard Frost

3.2

This airport is getting worse, security and immigration took almost an hour as it's full off mainland tour group. Good facilities are pretty poor tooe just a Starbucks and burger king to choose from.

Date: 13.02.2015

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Norman

3.2

only busses to downtown - no trains/subways

Date: 05.04.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Donghoon Kim

3.2

Nothing special. No specific point to mention in either good or bad. One thing is, can't understand why they have made two small terminal buildings. Could make just one big building. Also far from the city, so have to leave for the airport early.

Date: 05.03.2014

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Issac Chan

3.2

a bit disappointed with the airport..

Date: 16.02.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Gabriel Ming-Hung Su

it is very busy during the morning rush hour. luckily it's still in order.

Date: 11.04.2013

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

fano1972

Still on eof my favourite airports but FOR HEAVENS SAKE, do something about airport services such as car rental services. There are none present on sit and the agencies servicing the airport are 08 t0 5 opening hours....its unreal......

Date: 26.09.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

???

It's really better than terminal 1.

Date: 11.08.2012

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Robert Lachowitz

2.8

Smaller international Airport (compared to other Airports in Southeast asia), connections to anywhere on Taiwan with busses which never are on-time.
Could need a little renovation.

Date: 23.04.2011

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

korsonic

2.3

Immigration lane was too long. I waited about 30 minutes. But except this, Taoyuan is some of nice airport.

Date: 26.10.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

Neo Fung

2.3

Long queue in baggage scan and immigration upon departure. Wait for more than an hour and queues are poorly managed.

Date: 15.08.2017

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

sakina

It had no information in English, no where to exchange money, no snacks or food for sale without money, and no bar that I could find to have a drink between flights on a layover. The airport was enormous. There were no staff available to assist me to even find anything, nor to help me figure out the WiFi password. Also, you have to recheck carry on baggage through customs, and the line took almost two hours on one flight. The signs were poor, and I had no idea what was going on.

Date: 07.05.2018

Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service

zimbosmurf

1.5

Witing for a red eye at 23:10 it was not possible to drop our luggage early, go through security and sit down at the gate, we had to wait in the terminal, sitting on the floor for the counter to open.

Does this airport know that hotels require you to leave your room sometimes during the day?