Reviews Delta Air Lines

Reviews Delta Air Lines

3.6 from 79 reviews
Customer ratings
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Overall rating
3.6
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Rating
EPFlight
5
I purchased and cheap ticket so that means I received an assigned seat with no choice. Too my surprise I was assigned an window seat in the back close to the engine so for an AVgeek that is wonderful!
Date
23.08.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Dmshafer
4.8
Great flight crew, we were last on and they helped us find space so we didn?t have to check our luggage and service was done quickly.
Date
03.05.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Karl Meeup
4.8
Flew economy comfort plus. Whatever Delta promises you, there aren't guarantees such as guaranteed overhead carry-on bin space! Economy Comfort Plus really only gets you extra leg room. That's all. Delta's cabin crew is the best.
Date
30.11.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Karl Meeup
4.8
Delta flight and cabin crew are the best. Their professionalism, friendliness and attention makes up for the shortcomings of Delta's service products. Your Economy Comfort Plus Guarranteed overhead carry-on staroage bin space, premium breakfast basket are really just promises and has a good chance of not happening.
Date
30.11.2016
Seat comfort
Inflight entertainment
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Value for money
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EPFlight
4.8
Cheaper ticket means you do not get to chose your seat but I least I did not get a middle seat. I will take an aisle seat anyday over that!
Date
23.08.2016
Seat comfort
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Jonathan
4.6
We arrived at SLC almost 30 minutes early, which was absolutely awesome. Delta Air Lines is currently one of the most consistent airlines.
Date
02.04.2017
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Daniel V.S.
4.6
This flight provided me simply the best service I've had in many years. The senior flight attendants were not only efficient, but also it was evident they loved their jobs, translating into an outstanding service.
Date
01.11.2016
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Cabin Staff service
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Jgsushi
4.6
Perfect flight! Bags arrived safely, flight arrived on time, no turbulence, nice flight attendants, and plenty to drink!
Date
20.02.2019
Seat comfort
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Cabin Staff service
Value for money
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ajlanghorn
4.6
I regularly travel DL due to their partnership with VS, so I earn FC miles. I can't fault DL much at all - aircraft are new, crew are friendly, IFE (Delta Studio) is good and WiFi typically works absolutely fine, and is good value.
Date
21.09.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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lena reese
4.6
Excellent customer service after global grounding of flights. Their calming nature calmed all questioners with the best answers to their questions. Worked hard once systems were a go. Snacks were given away to help with passengers in SLC. Only kind words for Delta!
Date
30.08.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Maisa Pires S
4.6
Equipe de solo da Delta muito solicita, bem como comissarios de bordo. Foi otima essa primeira experiencia com a Delta, recomendo.
Date
20.01.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
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Jennifer
4.6
Delta's Redcoat was very helpful in making sure I didn't need to worry about my checked luggage while I was dealing with my own medical emergency. Made arrangements for the flight I was going to miss to get me home. So grateful to not have that added stress in a very scary time.
Date
16.04.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
cannon1000
4.6
Delta offers free TV/Movies in the headrest and or mobile device. They are on time more often than not and the flight crew is always excellent.

The snack options are pretty bad. Cookies good, snack mix = stale. Drinks are 90% ice.
Date
12.12.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Lander Foquet
4.6
Delta is the best US airline. Highly professional people, who go above and beyond for their customers.
Date
14.08.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
CentralFL
4.6
Delta is always pleasant experience. The snacks offered in first class on non-meal service flights is not adequate on a 2.5 hour flight. Everything is a carb. A cheese/fruit tray would be nicer.
Date
20.11.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Plainsandplanes
4.6
Delta always offers a great flight product, with reliable service, efficient routing, good connections through hubs, and reliable aircraft.
Date
16.10.2019
Seat comfort
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Cabin Staff service
Value for money
Food & Beverages
Kate Siredzuk
4.6
Amazing drink sizes, exactly what you need on a flight to re-hydrate! Extremely attentive cabin crew and seats a lot more spacious than expected for economy. In flight entertainment (once working) was brilliant and a huge variety.
Date
26.12.2016
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Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sbss1111
4.4
Very good flight. I can't blame them for taking a while to get all the luggage out and into the gate, but it did take a bit. Got free wings upon boarding. Crew let me have 2 food items when I couldn't decide which one to get. Very good flight. 5/5.
Date
16.04.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Christopher Harris
4.4
They provided option to rebook to earlier flight free of charge when I checked-in. That ended up being a huge win because of the delays in LGA.
Date
14.11.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
ryanbean
4.4
There was a minor medical emergency on our flight and the FA's handled it very well. It was done very professionally. The crew was great.
Date
31.03.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
_orlandoln
4.4
The best US Domestic Airline . For starters they provide complimetary snacks and drinks and amazing service . The cabin crew were brill! Would fly again ! They even had IFE (In flight entertainment) very modern and up to date .

Boeing 757-200 - LAX-MCO
Date
11.06.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
kiimosabe
4.4
One of the best airlines in the U.S! You will get to know Atlanta pretty well. If I find a Delta flight around my price range, I choose it over the other airlines.
Date
15.04.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Corky
4.4
Love Delta. Was in an Airbus 321 and it was new and comfortable. Staff/crew was awesome. Can beat flying with Delta!
Date
26.12.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Kamil
4.4
I was impressed by Delta this time. Very nice and attentive crew, amazing food in economy, and as the plane was not full, I even managed the entire three seats for myself and got a fairly decent sleep. I loved the service and will remain loyal customer. Well done, Delta!
Date
01.05.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Philzy
4.4
I love biz/Delta One, it's not EK but it's probably the best for a US carrier. Crews are always young and energetic which makes the trip. Food is good and tv/ife is on point. Wifi is meh until it's upgraded
Date
22.11.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Benjemen
4.4
Good aircraft (767-300) and nice enough cabin crew, although a little grumpy and standoffish.
The food was excellent for airline food and service was great. Constantly presented with food, snacks and drinks but it wasn?t irritating.
Leg room was good. and overall a good flight.

Delta reps. in MSP ruined the experience unfortunately.
Date
11.12.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
jhonatangalante
4.4
Delta possui bons servicos extras como rastreio de bagagem, envio de e-mail de lembrete, comodidades das aeronaves, etc.
Date
05.01.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
NixAviation
4.4
Delay was handled VERY well. Flight crew were very apologetic and he captain took the time to enter the cabin and explain the problem.
Date
26.11.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
727stretch (Dave)
4.4
Best in-flight crews of any US airline, by far. The ground staff is good, too. Aircraft interiors are well-kept and they appear to have more aircraft with entertainment than their competitors. Sadly, Delta, like most carriers, doesn't do well during irregular operations. For example, during a ground stop for arriving and departing flights at LGA due to Donald Trump's plane leaving, they closed the door for the GSP flight on time and would not re-open it for me - I ran from the adjacent terminal because my inbound connection was late. The GSP flight sat there for 17 minutes and they would not let me on. Instead, I got re-routed through ATL, making it a two stop journey for a 900-mile trip. Par for the course for most airlines, but this prevents me from giving Delta 5-stars.
Date
26.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Daniel F
4.4
Been a Delta Frequent Flyer for over 30 years. They are my #1 choice to fly with. This flight crew was amazing.

My only (negative) critique would be that the in-flight entertainment didn't work so great. You have to download the GOGO app but the network isn't fast enough to do it, so you end up not being able to watch the free streaming movies that they offer.
Date
30.10.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
avgeek191
4.2
The flight was a little delayed, but the service throughout the flight was good. A full meal, snack, and then a smaller meal are served on the flight from KDTW to EGLL. Snacks are also available at the rear of the cabin. The inflight entertainment will keep you entertained for the entirety of the flight too.
Date
15.08.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
peteheine
4.2
seat pocket had dirty tissues or napkins in it, which was disgusting. otherwise, the flight was good.
Date
11.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Martijn Groen
4.2
Seat 1C is not the best seat on a nightflight due to the screen on the wall, showing the route, is on during the whole flight. This can be bothersome when trying to sleep.
Date
20.10.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Ricardo Sanchez
4.2
My first time with Delta and I?m gratefully impressed with the efficiency, kindness of crew, cleanliness of aircraft, In-Flight services. great Airline, very recommended
Date
14.01.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Erieaviation
4.2
I like delta airlines, but the atmosphere isn?t always the best, crew will some times just be there because it?s their job and aren?t always there when they are needed. They perform their safety demonstrations with no issue. They?ve been great there. I?ve only really had one or two flights in particular I?ve been very happy with. Most others it?s just another flight. A certain other airline never fails to please me, so this isn?t my first choice but I would never hesitate to take a delta flight.
Date
25.07.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
paularociio
4.2
I had a good experience with Delta on this flight. The entertainment was good (all bew movies) and the wifi worked OK. I spent a comfortable flight.
Date
23.12.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
KTHR
4.2
Favorite airline. Service is always 100% on point. DL takes great care of their fleet (even the MD-88's).
Date
03.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
William Goliger
4.2
Delta Air Lines is my favorite airline. Everybody is nice, every boarding are quickly. The crew helps anyone that can have any issue which makes this airline great!
Date
24.10.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Sammy Hoqinz
4.2
Boarding was quick and friendly.
Seatback entertainment system went inop after air-start.
Flight crew not particularly friendly on this leg.
Date
07.12.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Transportnswblog
4.2
Bets of the US legacy carriers. They proved kindly service, onboard entertainment and a snack that allows for a good onboard experience.
Date
12.06.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Alberto Ortega
4
Very impressed with Delta. Very impressed. Good entertainment. Free upgrade to economy comfort. Smooth procedures. Will use again.
Date
11.06.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Kamil
4
The only major US airlines giving a complimentary hot food on a trans-con service? Yes, I like that very much! Good job Delta, I am definitely looking forward to fly again!
Date
01.05.2017
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
OlivierRutgers
4
The boarding and deplaning of Delta flights is a circus, and in this case the boarding of the plane started really early, and then sat on the tarmac for another 30 mins. Flight crew was really friendly and attentive, asked often if I needed anything else.
Date
01.05.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
FAB4
4
Nice airline - not wild about the group boarding. This 767-300 very comfortable in economy. Nice colour layout in cabin. Food good.
Wifi and entertainment excellent
Date
04.09.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
brewcrew25
4
I had 33A, paid $35 for it and I won?t complain. I could?ve laid on the floor and had room to spare, literally. I typically don?t like exit rows but this one is worth it. The crew was phenomenal, excellent world class FAs and the captain allowed me to ask questions and sit in the cockpit.
Date
28.09.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Christopher Harris
3.8
Waited to check-in on Basic Economy fare and got two seats together towards the front of economy section.
Date
03.06.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
INDIEFLYER
3.8
MY FLIGHT WITH DELTA AIRLINES IS AWESOME,THEY TOOK CARE OF ME DURING MY FLIGHT BUT THE FOOD WHICH IS SERVED DURING THE FLIGHT IS NOT SOO MUCH GOOD FOR ASIAN PEOPLES,TRY TO IMPROVE IT AND I CONFUSE WITH BAGGAGE CLAIM BELTS BUT I RATE IT 4 OUT OF 5.,THANK YOU DELTA AIRLINES.
Date
10.01.2018
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
David
3.8
Lots of issues with the computer system. All of the Delta personnel worked hard to make things right.
Date
08.08.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
Jgsushi
3.6
The flight was cancelled because the plane broke while we were at the gate, but there was nothing delta could have done to prevent it. They booked us individually into our own hotel rooms and paid for everything. They worked extremely hard to get our group of 50 people onto another flight.
Date
17.03.2019
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
James Fields
3.6
Gave one start for WiFi because it was MISSING - listed as being available on Delt's web site but not available on the flight. 3 stars for services due to lack of USB power plugs, also supposed to be there according to online listings. Otherwise flight was perfect. crew was great, etc.
Date
15.06.2016
Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages
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