Name: Etihad Airways
Rating: 3.6

Calsy2311

5

The IFE would click half the screen to the left (on two different 77W?s!) after getting off a 789 its a bit bland and not as pleasant

Date: 06.08.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Calsy2311

5

The Crew are amazing, the food is amazing, ive flown the 777 and 787.. the 787 is stunning 11/10 but the 777 needs a refresh really

Date: 06.08.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Nick Yang

5

Overall above average experience. Nothing like WOW but it was overall OK. The steward did their job fine even though you could really feel they were kind of just doing the job. Quite professional overall though.

Date: 27.06.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Jeremy Denton

5

I think the best company in the world !

Date: 20.08.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Miklos Szabo

4.8

Wonderful. Great service. Very kind staff as far as I saw it on economy from Frankfurt to Abu Dhabi.

Date: 09.02.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Francis Ryo Soriano

4.8

The best airline I've ever to yet!

Date: 04.08.2012

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

_orlandoln

4.8

Firstly , crew were amazing . IFE was great with a fairly decent selection of movies and channels etc . Live teli avaliable . Food was good . Wi-fi decent prices . Overall a brilliant experience

Date: 07.05.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Rhys Dobson

4.6

While they did not provide the best service we were provided with a meal while the flight was delayed

Date: 19.12.2012

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Luke

4.6

No complaints about this airline what so ever, fantastic!

Date: 19.02.2013

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Shiehafiel Fieqri

4.6

in flight service was awesome. love the food.

Date: 29.12.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Phil Latham

4.6

Fantastic service in 1st class, very attentive and personal service. In-class chef produced fantastic steak frites

Date: 26.01.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Shehryar Awan

4.6

Excellent Airline Beyond MY Expectations

Date: 13.12.2013

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Silu Mann

4.6

Etihad is very fine airline in general but especially during night flights that constant public announcemet about everything possilbe over and over gets very irritating. IFE is good. It took almost an hour to get stairs to the aircraft at AUH, but that was propably not the airlines fault.

Date: 03.09.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

john clayton

4.6

Booked as Etihad flight number but actually run by Bangkok Air.
Although only 1 hour flight evening meal served, also the best leg room of all flights from Manchester (UK to Abu Dhabi to Bangkok.
Bangkok air 9/10

Date: 29.11.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

jason stainer

4.6

Awesome. Efficient, comfortable seat. Good flight crew, good food.

Date: 26.12.2010

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

mike kerveillant

4.6

Always very happy with this airline. Probably the best in flight service out there. Ground staff are great as well. Nice planes and in top 3 for comfort in J/F.
Only issue with etihad is if something goes wrong such as fog / lost bags as following up with them can be quite tricky.
customer support is hard to reach very often but sometimes effective.
overall great airline, very competitive prices and definetly worth it

Date: 27.04.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

INDIEFLYER

4.4

THIS TIME ETIHAD TOPS ON LUXURY,BEST LUXURY FLIGHT I HAD WITH ANY AIRLINE,EXCELLENT FOOD SERVED DURING MY JOURNEY.

Date: 11.01.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Pablo

4.4

The flight was good, entertainment is great, the crew looked like a bit stressed when they were serving the meals. They forgot to ask me for a hot drink at breakfast time. They are like machines, not rude at all, but not friendly neither.

Date: 26.10.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

john clayton

4.4

Poor customer care this time - no information for over 1 hour. Aircraft delayed nearly 2 hours due to change of wheels and ground A/C faulty

Date: 22.07.2013

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Agnibh Kumar

4.4

One of the best flight to travel in! Great crew, great amenities, great care! Food on time! Blankets were cozy, headphones were sterilised and were comfortable to wear. Clean aircraft, with air fresheners sprayed every 1 or 2 hr or so. My aircraft was A6-AFA, which is a purple color 'Visit Abu Dhabi 2014' Livery aircraft! Well maintained!

Date: 31.03.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Ryan khan

4.4

Nice airline. Friendly stewardess. Great landings. Nice food. Nice music. Keep up. One of the best I travelled on. Nice legroom. Mood lights aren't great. Nice seats. You can rely on Etihad. Sometimes it could be delayed.

Date: 14.05.2014

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

SamChui

4.4

I chose a glass of champagne to indulge myself for the pre-takeoff drink (although my fitness coach strongly against this move)

Meal Service

Middle Eastern Mezze

Seafood (Signature Dish)

Date: 23.03.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

kunal singh

4.4

great inflight system , teh camera view gives the landscape and front view of the aircraft , this segment the toilets were not clean which is a shame , leg room was average but overall not bad keepinf 13 hours flight

Date: 28.06.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Mkw Waleed

4.4

Abu Dhabi airport is a beast airport in the world.Etihad airways inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Etihad airways service center please take action about refreshment matter. at last travel of Etihad airways is peacefull for other airlines.I PROUD TO BE A PAKISTAN.

Date: 26.06.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Konrad

4.2

Super linia. Obsluga na najwyzszym poziomie. System rozrywki 8/10 - podroz minela bardzo szybko. Jedzenie nawet smaczne, siedzenia wygodne, duzo miejsca na nogi. Kocyki przydaly sie pomimo rannego lotu.

Date: 17.03.2013

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Tim Wallace

4.2

seats narrow and not comfortable to sit in, but good for sleeping.

Date: 19.03.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

_orlandoln

4.2

No surprise it is 5 star . The flight crews were kind and attentive , as it was a night flight they served a midnight snack (sandwich and drinks etc) and then everyone went to sleep . About 2hrs before arrival crews served a delicious breakfast . It was nice !

Date: 20.08.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Syed Shafquat Towheed

4.2

Excellent airline! Superb service on this sector.

Date: 16.04.2013

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Mkw Waleed

4.2

Abu Dhabi is a beast in the world.Etihad airways inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Etihad airways service center please take action about refreshment matter. at last travel of Etihad airways is peacefull for other airlines.I PROUD TO BE A PAKISTAN.

Date: 28.01.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Max van den Berg

4

Nice cabin crew.
Was a good flight enjoyed it, although it was a long flight
Seats were comfy.
It wasn't freezing neither a sauna.
Boarding and deplaning happend quite fast
Enough entertainment
:)
:)
:) Go etihad

Date: 05.07.2014

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Tim

4

Boarding was excellent. Disembarking at AUH was hampered by a 15 minute wait for someone to turn up and operate the airbridge. Cabin crew very good, only in the cabin when required and not too many PA announcements. In-flight entertainment not as good as previously seen on Etihad. I really wanted this to be the better of Emirates but sadly they're not quite there yet.

Date: 30.01.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

INDIEFLYER

4

ANOTHER ECONOMY CLASS TRIP WITH ETIHAD AIRWAYS,THIS IS THE BEST TRIP EVER TO MUSCAT,FREE WIFI, VIDEO ON DEMAND AND GOOD FOOD.

Date: 11.01.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

INDIEFLYER

3.6

FIRST TIME TRAVEL IN ETIHAD AIRWAYS,GOOD AND NICE MAINTAINED AIRLINE,GOOD FOOD CHOICE IN ECONOMY CLASS.BUT NO WIFI.

Date: 11.01.2018

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

john clayton

3.6

Departure held up for over 1 hour by alleged paperwork irregularities .

Also seat spacing seems to have decreased, suspect they put a few extra rows in and moved the seats closer, NOT good if you are 6ft (1.8m) tall.

Date: 15.08.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

HUK

3.6

Check-in was below average, the flight was 22 minutes delayed and the language selection of the in-flight entertainment is not made for all destinations they are flying to. Food and frequency of beverage offerings was very good.

Date: 22.11.2014

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Jurgen

3.6

Actually a very good airline, one of the best business class experiences this side west of some of the superb Asian airlines... However, it's nearly entirely ruined by AUH (which is their hub), and the organised chaos on which that airport thrives... I would actually avoid traveling Etihad, because it means going through that airport again!

Date: 06.06.2014

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Gio

3.4

The service is generally worse than Emirates, but food is better. The entertainment system (E Box) is outdated and needs improvements.

Date: 11.08.2017

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Julian

3.2

Crew were a very mixed bunch, a couple were really good but most really didn't care much at all, not passenger focused anyway. The Twitter team were great though! The music on boarding starts getting annoying after 45 minutes, and no IFE available 45 minutes before landing or until 20 minutes after takeoff was poor. On that note, the screen was slow to react sometimes, and the adverts before EVERYTHING was beyond frustrating. Catering on board was OK but far from great. Coffee on board was terrible too. I didn't feel overly welcome on board and didn't really want to approach the crew for anything if I could help it!

Date: 12.03.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Benoy Antony

3

The flight got delayed for more than an hour this is usual for etihad airways they always wait for their partner airways to land so that they can board the connection passenger,in short we have to wait inside the flight until the connection flight lands.

One more thing which was told one passenger that the etihad always take 10% over booking which means if you come late for check then they will deny boarding and tell the flight got full.In that case you should ask for 300 USD voucher from etihad and a start hotel accommodation and transportation.

Date: 07.08.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

ash

3

Average service not really the hype

Date: 22.07.2012

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

john clayton

2.8

Yet again this flight was over 1 hour late departing from Abu Dhabi despite all passengers on-board in plenty of time, seems cargo is the problem?
This is the 3rd time this year this has happened to me.
Consequently well over 1 hour late arriving in PEK and onward flight to Tokyo was seen taking off nearly 2 hours later.
Big problems with this flight

Date: 05.10.2015

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Howard Williams

2.8

Flight staff excellent,. However Abu Dhabi Airport is a total shambles. Rather than help, staff simply disappear. My booked 90 minute transfer to onward flight would have been impossible.

Date: 26.07.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Junta-Sieger 18.3.12

2.8

Cabin crew nice, but overstrained.

Date: 23.11.2013

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

kunal singh

2.4

poor boarding arrangements . no online check in arrangements , had to wait like an hour to get the boarding pass. the transit halt at abu dhabi was poor . overall bad planing and deplaning arrangements . very limited choice of food and was served a different meal then what was asked

Date: 14.03.2019

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Guido Eikelmann

1.8

The business class had seats that were placed diagonal within the cabin, which I did not like.
The seats were not comfortable at all. I got pain in my butt.
The volume of the announcements in the headphone was terrible high and could not be adjusted.
The lounge in KL was very bad. It took me 30 minutes to get in due to a long gueue and it was overcrowded and the choices were poor.

Date: 04.07.2016

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Zain-Ul-Aabideen

1.8

i didn't have a pleasant flight, wouldn't advice to others

Date: 09.02.2012

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Baka Chan

1.6

Worst airline for customer service. Plane service is good, but dealing with UK customer service is a nightmare, as they are based UAE - Bunch of cow boys/girls.

Qatar is way better... and cheaper

Date: 02.08.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Leberknodelsuppe

1.6

Shame the 777-300ER's have lay out 3-4-3 on route Abu Dhabi - Bangkok. Entertainment great, service good, but lay out very poor and cramped. Next time I would choose airline with 3-3-3 even when service is less.

Date: 12.08.2012

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

bruno cavanna

1.6

La miglior compagnia che abbia mai provato !

Date: 25.05.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Prasanna Shanmugasundaram

1.6

In flight experience was good. Food was very nice. The airline needs to be very careful about the choice of food. Mine was AVML which was specified at the time of booking, but they were not very sure if that would be definitely available.

Date: 09.08.2011

Seat comfort
Inflight entertainment
Cabin Staff service
Value for money
Food & Beverages

Reviews Etihad Airways