Reviews Abu Dhabi International Airport
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For those travelling with infants or toddlers, free strollers are available at some areas in the terminal. Look out for yellow MacLaren strollers.
Food and drinks are expensive and toilet facility is a bit limited. I can't get to connect to the airport WiFi during my 2 hours layover at Abu Dhabi.
Food and drinks are expensive and toilet facility is a bit limited. I can't get to connect to the airport WiFi during my 2 hours layover at Abu Dhabi.
- Date
- 02.11.2015
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The immigration is fast and easy and well managed , the 1st class lounge is one of the best in the world. Airport is super.
- Date
- 22.11.2017
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Small airport compared to DXB but nice pleasant experience when coming and going thru.
Takes small amount of time to pass immigrations and baggage claim as these services are quick and excellent so people prefer this airport for Abu Dhabi citizen as it is also nearby then DXB.
Takes small amount of time to pass immigrations and baggage claim as these services are quick and excellent so people prefer this airport for Abu Dhabi citizen as it is also nearby then DXB.
- Date
- 03.07.2014
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I REALLY DON'T WANT TO LEAVE THIS AIRPORT BUT I HAVE TO LEAVE FOR MUSCAT,VERY GOOD AND BEAUTIFUL AIRPORT.
- Date
- 11.01.2018
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Mainly very good but a few glitches this time,
- Date
- 22.07.2013
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Above average terminal 3 , limited food options in departure area , toilets crowed need more of them , free public shower available near gate 35 . since the upgrade is in progress you will required to take bus to reach the aircraft which can be inconvenience for some . Good thing is free strollers available for babies . prayer room and smoking areas also available.
- Date
- 28.06.2017
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FIRST TIME ARRIVED AT ABU DHABI , WONDERFUL AND BEAUTIFUL AIRPORT AND DIRECTLY CONNECTED FROM KOLKATA.
- Date
- 11.01.2018
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Best airport ever I 've seen
Clean and employees are friendly and helpful
All services banks, market, hotels , car rental, communication and transportation.
Emegration and custom are friendly
They speak more than 25 languages so no problem of communication
Security is excellent
The airport parking very goog and secure
Baggage handed carefully in baggage area
Clean and employees are friendly and helpful
All services banks, market, hotels , car rental, communication and transportation.
Emegration and custom are friendly
They speak more than 25 languages so no problem of communication
Security is excellent
The airport parking very goog and secure
Baggage handed carefully in baggage area
- Date
- 09.10.2015
- Terminal signs & directions
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Abu Dhabi airport is a beast airport in the world.Etihad airways inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Etihad airways service center please take action about refreshment matter. at last travel of Etihad airways is peacefull for other airlines.I PROUD TO BE A PAKISTAN.
- Date
- 28.01.2015
- Terminal signs & directions
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- Terminal cleanliness
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Abu Dhabi airport is a beast airport in the world.Etihad airways inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Etihad airways service center please take action about refreshment matter. at last travel of Etihad airways is peacefull for other airlines.I PROUD TO BE A PAKISTAN.
- Date
- 26.06.2015
- Terminal signs & directions
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Very long queue on security check before connecting flight, especially when some flights arrived together
- Date
- 30.12.2017
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Very friendly Airport Staff, Good Terminal facilities, Airport is not that big so its easy to clear all process easily. I will recommend this airport for any future flights. Flights fares are expensive from here but still i like to travel from here.
- Date
- 21.03.2015
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Very busy, 2 hrs to pass through imigration, no taxis, but was very, vwey busy due to Eid (Airport usually very good)
- Date
- 23.10.2013
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The Airport is very big that you might get lost. Signs are inappropriately signed and worded.
- Date
- 04.08.2012
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Be ware that the security process can be slow moving. I had 1:15 connection and it was very tight, especially if you're arriving into Terminal 1 and going to Terminal 3
- Date
- 05.01.2017
- Terminal signs & directions
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Abu Dhabi airport is a beast airport in the world.Etihad airways inside environment is very relaxable. the crew staff is very good. refreshment is not good but we suggest to Etihad airways service center please take action about refreshment matter. at last travel of Etihad airways is peacefull for other airlines.I PROUD TO BE A PAKISTAN.
- Date
- 27.01.2015
- Terminal signs & directions
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- Terminal cleanliness
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Overall good experience when i transferred in Abu Dhabi. Only downside i felt was that there aren't enough toilets especially around busy hours.
- Date
- 27.06.2016
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Abu Dhabi Airport is pretty nice actually. I was at Terminal 1 and Terminal 3. Everything is pretty clean but there could be more Toilets. Terminal 3 especially downstairs was pretty crowded due to the rushhour. I think it's a convenient airport for transferring from Europe to Asia/Australia. Busrides are often pretty long at AUH when going on a Long-Haul.
WiFi is free and pretty fast. Check in and security was fast. There are some stores at T3 but only in the beginning. When going to the gates you'll pass by some smaller shops but not many
WiFi is free and pretty fast. Check in and security was fast. There are some stores at T3 but only in the beginning. When going to the gates you'll pass by some smaller shops but not many
- Date
- 05.03.2017
- Terminal signs & directions
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- Terminal cleanliness
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Not enough time to spend at the airport, but it seems to be small for the number of flights that Etihad has there...
- Date
- 26.10.2016
- Terminal signs & directions
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No Air bridge, parked long way away
- Date
- 27.05.2013
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Confusing for a first timer at the airport. It looks small on maps, but a big airport which you can get lost in really easy. During rush-hour, at night, it takes very long to go through security scanning. Not so much a problem for our safety, but still could be faster. Needs to be more shops out on the concourse, rather than just after the security check.
A very nice airport to be at!
A very nice airport to be at!
- Date
- 27.05.2014
- Terminal signs & directions
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Very onorganized airport. Check-in area is blocked by security pre-checks (meaning that you cannot get out afterwards) and have to wait for your flight checkin to start in a closed space.
Transit area is very crowded with shops and people.
Transit area is very crowded with shops and people.
- Date
- 08.01.2014
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If flying to USA, I would avoid this airport as the USA Pre-Customs facility at this airport is not at all convenient for travelers flying directly into destination city. It requires an extra early arrival. Convenient only if you have a connecting flight in the USA. This is especially annoying if you have Global Entry anyway.
- Date
- 09.12.2017
- Terminal signs & directions
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Lotnisko srednio duze, dosc nowoczesne, jednak szczegolnie nie zachwycilo.
- Date
- 17.03.2013
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Be warned, if you fly through AUH as a transfer pax at night expect some enormous security queues. Last night I saw some of the worst queues at transfer security as I have ever seen in the world and I travel a lot.
- Date
- 21.09.2014
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A very congested airport! But a great place to buy duty free!
Lack of airport staff due to crowds of passengers. Announcements couldn't be heard well, due to the chaos. Departures and Arrivals were on time, so not a big issue. Have a connecting flight from Abu Dhabi? Carry ear plugs and a blanket to have a good sleep!
Lack of airport staff due to crowds of passengers. Announcements couldn't be heard well, due to the chaos. Departures and Arrivals were on time, so not a big issue. Have a connecting flight from Abu Dhabi? Carry ear plugs and a blanket to have a good sleep!
- Date
- 31.03.2015
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Used to be very good but over the last year or so the facilities have gone downhill rapidly, yes there is a new terminal being built but there is NO excuse for those of us who have to suffer the bus gates
- Date
- 11.03.2014
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Luxurious and modern airport but staff is unfriendly, especially when processing flights outbound to Asia.
The lounge was good. Nice facilities and quite. All you need to refresh yourself on a long journey.
The lounge was good. Nice facilities and quite. All you need to refresh yourself on a long journey.
- Date
- 07.11.2015
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Great facilities. Security seems to be very busy at all arrivals in the early AM (e.g. 01:00-04:00).
- Date
- 26.08.2017
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They are building a new and modern airport, so my judgement is suspended. If it wasn't for the kind staff with their shuttle inside the terminal, the distances to walk are just too much.
- Date
- 03.04.2016
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It's clean. But also very busy in the central area. There is not a lot of reasons to hang out there too long. The number of shops is decent, and there are a couple of places to eat. Smoking lounge is horrible, verry cramped and dirty. You can't get US Dollars from cash terminals but must get Dirhams first and exchange them.
- Date
- 14.08.2015
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Not enough flight information screens and airport always feels cramped and very aged. Security process especially with e-gate is very good
- Date
- 26.09.2017
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I live in Dubai so initially we thought it would be a challenge getting to Abu Dhabi for 5AM but the coach picked us up from a hotel called Chelsea hotel in Dubai on Shiekh Zayed Road allowed us to get to the Airport. Everything in the airport worked like clock work otherwise.
- Date
- 14.07.2014
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Any departure between 20:00 and 03:00 and the airport struggles to cope with the number of passengers. The business lounge was packed and this is the new facility which is 4 times bigger than the old one. Roll on the new terminal.
- Date
- 30.01.2015
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Airport looks great . Facilities are decent . Wi-Fi is excellent and fast . A poor selection of restraunts .
- Date
- 07.05.2018
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The gate area is third class with insufficient seating and long queues at the only food and beverage shop. Boarding was chaotic, busses were not available, gate has changed without annoucement, everybody was allowed through business class queue while those behaving appropriately had to wait. Simply not up to standards!
- Date
- 10.12.2015
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The airport itself was very good. The only thing I didn't like is that after getting off from the plane we needed to take the bus.
- Date
- 27.03.2017
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The airport makes the impression to be a bit overloaded and compared to Dubai for example not very luxury.
- Date
- 04.07.2016
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Luckily, as I was travelling business class a lot of the initial stress of queuing is removed when you don't have to stand in line for long periods. From drop off to check-in through security and into the departure lounge took no longer than 15 minutes, excellent.
Unfortunately the experience starts to unravel a bit due to the building/construction work going on in Terminal 1. The terminal is far too small to be dealing with the amount of wide body aircraft it services. Just too many people in a small space.
The lounge is tired looking, not very comfortable and stressful during busy periods.
Wifi not particularly quick or stable connection wise.
Boarding was a mess, akin to a rugby scrum.
Not a great selection for shopping in the duty free area. Long queues at restaurants.
The new terminal cannot come soon enough for AUH.
Unfortunately the experience starts to unravel a bit due to the building/construction work going on in Terminal 1. The terminal is far too small to be dealing with the amount of wide body aircraft it services. Just too many people in a small space.
The lounge is tired looking, not very comfortable and stressful during busy periods.
Wifi not particularly quick or stable connection wise.
Boarding was a mess, akin to a rugby scrum.
Not a great selection for shopping in the duty free area. Long queues at restaurants.
The new terminal cannot come soon enough for AUH.
- Date
- 13.12.2014
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Used to be excellent but with new building works at a new terminal things not so good now.
Worst issue is nearly every time I use this airport its a bus job to the plane despite seeing air-bridges vacant!
Worst issue is nearly every time I use this airport its a bus job to the plane despite seeing air-bridges vacant!
- Date
- 05.04.2014
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This airport is operating at about 130% capacity - crowded and poor design means there are bottle necks in all the wrong places. Security hall for transiting passengers is particularly poorly designed and managed. 3 out of 4 flights used remote gates - a sure sign the airport just is not up to scratch capacity wise. EY lounges are small with only a few toilets. SIN Airport still the far better transit hub. But even DXB are much better than Abu Dhabi
- Date
- 11.12.2016
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In the transit area of ??very cold!
- Date
- 04.03.2012
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It's a mess due to the construction works. Plane parks in the middle of nowhere, driving around in the bus like forever.
- Date
- 06.04.2016
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A complete chaos! We took 3hours to get through immigration at arrivals. A long and slow queue.
Then we took hours to check-in even if we had the priority lane. People working at the check-in looked like first day at school.
At the time of boarding we were still checkin-in. As a consequence we experienced a big delay in departing.
Boarding by bus like in the 80s.
The worst airport ever.
Then we took hours to check-in even if we had the priority lane. People working at the check-in looked like first day at school.
At the time of boarding we were still checkin-in. As a consequence we experienced a big delay in departing.
Boarding by bus like in the 80s.
The worst airport ever.
- Date
- 10.04.2015
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This airport is now over itsd capacity, and overcrowded.
This cause delay long queue.
New Lounge is not as good as the previous one too big non intimacy.
Really look forward the new airport done.
This cause delay long queue.
New Lounge is not as good as the previous one too big non intimacy.
Really look forward the new airport done.
- Date
- 21.01.2015
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Very good. Not much of dining options for vegetarians.
- Date
- 09.08.2011
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Usual shambles in transit through this facility. After clearing security in chaotic scenes, went to lounge only to be later asked to queue outside the lounge to re-enter the lounge to await boarding. Luckily there was a 3 hour gap between flights, any less would have meant missing the onward flight.
- Date
- 26.07.2016
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I must made a international phone call and I bought a telephone card of 30 AED( ~10 Euro).I try probably in ten machines and all the said error 501. Is immposible to make phone calls unless you want to pay mobile phone calls with extra extra charges.
- Date
- 23.10.2015
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As I use the airport mainly for transit I can not comment on the new facilities regarding the check in and security and so on. But knowing Doha a little bit, I can easiy say that getting to the airport is a nightmare and can not be rated with the stars given here. My comment on the new business/first lounge is a great disappointment. The lounge lost all it's privacy. The previous one was very special, making one feel very very pampered. this new one lost all that and became one of the other thousands of lounges around the World. Therefore the above rating.
- Date
- 19.01.2015
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We did not get off the plane at Abu Dhabi. So we waited on the plane for an hour so the plane was almost empty so I just walked around the plane for about 5 minutes. :)
- Date
- 02.01.2012
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