Reviews Beijing Capital International Airport

Reviews Beijing Capital International Airport

3.1 from 77 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3.1
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Olga Kalenkova
4.8
Too hard to get inside because of people, working only one gate abd it took more then 1 hour to get inside the airport. Same situation with check-in to the flight (had trasfer from PEK to KBP). Was working ony 3 check points and there were really more then houndred people, 3 hour for check in!!!!!!
Date
26.08.2017
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Miska Dombroski
4.7
What an amazing airport! It was my first time to Beijing and i had a 7 hour layover till my connecting flight to germany... the Air China busniess class lounge is amazing and even in the terminal everything was at such a high standard took me by suprise crap wifi though
Date
22.10.2015
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andrew22
4.7
Do not bring any yogurt as you will have to either chug it all or throw it out. There was a starbucks right past T2 security - around $5. Plane spotting is boring. The wifi is censored (what'd you expect).
Date
20.04.2019
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David Esson
4.7
An unbelievable airport. The internal transport runs like clock work. It was easier than I was expecting in the processing of all passengers.
Date
18.10.2012
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vladmazur
4.5
Upon arrival they lost my suitcase. Luckily it was found later that day in the other terminal. Upon my way back I got the suitcase at the luggage claim office.
Date
13.07.2019
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ElliotChen
4.5
The restaurants at the airport were amazing, though the service wasn't the best. The layout of the allowed me to travel around like i've been there many times. The food was excellent! Security check (by dog) when you walk into the airport. In some places, there's an X-ray check. Some security officers were nice but others were rude and impatient.
Date
30.09.2017
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Vetle
4.5
The first impression was really good. It was very clean and nice. A lot of controls and pretty long way out but still a great airport
Date
10.04.2013
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Oscar Harli
4.5
BEIJING PEK CAPITAL AIRPORT IS CLEANLESS AIRPORT,FRIENDLY CREW,SAFETY FIRST,INFORMATION IS VERY GOOD,BUSIEST AIRPORT IN CHINA,THE AIRPORT SO BIG,AND VERY GOOD TERMINALS FOR PASSENGER.THANK YOU CHINA FOOR DEVELOPED THE AIRPORT.
Date
13.05.2015
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dong ruan
4.3
the CX club is good before onboarding
Date
09.06.2013
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celzhmar
4.3
Nice and large airport (t3), but generally dated and not really well maintained for its age (considering it's only 10 years old). Rather convenient from the city center via express train, though check in was long and security was borderline claustraphobic. The nice thing about it were some free showers that are not that well known.
Date
16.04.2019
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stargate
4.2
Because of my wrong calculating the time, my wife,my son and I arrived the airport very very late.But the ground security staff, the check-in staff are very kind to help us to be aboard.Thanks all the crew on ground and on plane.
Date
22.07.2017
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john clayton
4.2
Middle of the night not much open
Date
24.11.2013
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Natalia Seriakova
4.2
Good airport but security checks are unbearable, also nobody understand why they take cigarlighters from you at the security check.
Date
30.06.2016
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Tomas
4.2
Getting to airport by car is sometimes terrible because of the traffic. As always even with Chinese mobile number phone I had a problem with connecting WiFi.
Date
09.12.2015
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Michele
4
Very modern and beautiful terminal Easily comunicated check-in areas with departure terminals The security control is very detailed Many shops and good choice of duty free products However it's a shame that the free WiFi is provided only to the holders of chinese mobile numbers
Date
08.03.2014
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Florian Hauser
3.8
WIFI for chinese residents only (local phone number required for registration).
Fast food and coffee for reasonable prices at the airport.
Large duty free stores with large range of goods at good prices.
Air within the airport as poor as outside.
Date
02.12.2014
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Kamil
3.8
Very nice airport. I liked it. I do not like the repeatance of the security check (they presumably do not believe into the german-one), but they were professional and effective. No free wifi, unless you have a chinese-mainland cell phone number. That's weird...
Date
22.03.2014
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Andre Jones
3.8
This was my first time using my APEC travel card. It was SUPER easy. Just like using GOES in the U.S.
Date
03.07.2016
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Yvonne Horst
3.8
Me and my husband were chased away from some chairs and a table we were sitting at. 'It's not free. Other people who were also sitting / sleeping there were allowd to stay there.
Date
02.02.2017
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Denis Gass
3.8
old terminal used by Aeroflot is from previous century
Date
11.12.2012
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Nicolas_D
3.7
Very clean and modern airport. Immigration was relatively fast, and there was plenty of food available. You need to connect with WeChat to use wifi though (I'm quite sure you can also directly give your phone number).
Date
24.05.2018
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john clayton
3.7
excellent, 18 minutes from getting off plane to exit
Date
10.11.2012
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Jan-Darius Reimann
3.7
Beijing is such a big airport, but the airport rail and conections work good.
Date
25.06.2013
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Andre
3.5
To crowded in the early morning
Date
05.09.2012
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Gaku Terasawa
3.5
They have a lounge for priority pass users.
It has a shower room as well.

But there are no air conditionar in the midnight.I don't recommend to use Beijing in the midnight as a transit.
Date
15.08.2016
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Cheung Pak Hin
3.5
The airport is too large,

Moving from gate to immigration to baggage counter took a long long time.

The queuing of immigration is not efficient at all.

The airport was dark as if power storage happened
Date
08.06.2018
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Ula
3.5
Shops and most of the restaurants closed after 10 pm so not much to do if you have a late departure. It takes ages to get through customs so give yourself +1 hr (at least).
Date
18.04.2017
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Sun Wen
3.5
Rubbish airport and late always
Date
29.07.2013
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Junta-Sieger 18.3.12
3.3
Very unfriendly and unhelpful staff in the lounge. This has to improve definitely. Security control was rude. On the other hand, organization good, architecture very nice, metro to city center works well.
Date
20.04.2015
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Claudio Operti
3.3
Very large and modern.
Allow more than two hours for transfer national to international (or opposite way). You nee to get your luggage and re-check it. International terminal is reached by train, needs some time. And walking to gates might be quite long...
Date
18.06.2015
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Claire Disney
3.3
Lovely and Shiny but could use a greater variety of eating options for those longer layovers
Date
12.07.2013
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Oh Jia Jun
3.3
The airport was really big and was sometimes hard to navigate. WiFi was hard to connect as only certain areas has it. It took a long time to clear immigration (like 30 minutes) . Though there were many shops and some lounges, they were quite expensive and choices were limited as many of them sold similar items.
Date
01.11.2014
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Rene
3.3
Sad that litterally everything is closed after 24:00. But many flights still depart after that time....
Date
08.11.2016
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tomaschlapek
3.3
Impossible to connect to Wi-Fi.
Staff at check-in counter for international flights (Ukrainian company) don't speak English neither Ukrainian or Russian.
Date
10.09.2018
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Pavel Jiranek
3.3
Big airport but not so friendly like HKG. Services and comfort at the airport are not very good.
Date
31.07.2013
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Ro
3.2
Internet available for free, But not upstairs when arriving. Only downstairs, once one pass to security again.
Date
09.09.2013
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Dayou1975
3.2
delayed 90 mins. due to air traffic control in Beijing airport.
Date
18.07.2013
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Anamitra Ghatak
3.2
A lot of people, needs to upgrade the lounge area.
Date
05.11.2013
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Sandra Lee Walters
3
No spa or massage facilities nor beauty salon for long stay over.
WiFi unreliable. Lounge people were helpful with WiFi as impossible for traveler.
Date
06.06.2017
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Jingze
3
How can any travellers expect that an international airport located in the capital city of a major country in this world just would not turn on the air conditioning system in such a hot weather??????
Date
21.12.2018
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Christian
3
Getting to the airport is pretty quick and convenient with the Airport Express Link. The WiFi is not working good and your are behind the Chinese firewall which means no Facebook, Google etc. The immigration is terribly slow and the food in the Air China lounge is very average.
Date
01.04.2016
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Tomas
3
Air China business lounge very poor if compare at other airports, morning very limited offer of hot meals
Date
29.07.2016
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DasLange
3
- All Smoking areas removed
- security check between domestic and international gates has too low capacity. In the middle of the night it was crowded and there were thousands of people waiting
- air china lounge average. Diversity of offered food too low.
Date
11.07.2015
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Rachelsaviationnz
2.8
Terrible experience after going there twice! Staff are very unhelpful. If you don't speak chinese they don't want to know you!
Date
20.05.2016
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ZhangDY
2.7
Crazy lines in security check. I arrived at domestic security check of Terminal 2 at 5:30am.The queues are more than 50 meters long and I need more than half an hour to pass through security check.
Date
24.08.2017
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Frank
2.7
You can get whatever you want at this airport, at a cost of course. Staff were helpful.
Date
19.05.2013
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Andre
2.5
Much to long waiting time for suitcases
Date
03.03.2013
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Andre
2.5
long waiting line at Taxi stand and as well customer clearance
Date
26.05.2013
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Karnady Juan
2.5
its a massive airport with nothing inside. The immigration is the worst ( 1 hour queue just for the stamp ) . The shop selection here is poor , the baggage claim is slow also. There's only 1 taxi stand and you have to wait even more ... (WAITING is the main theme here )
Date
17.09.2015
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Tomas
2.5
The flight was delayed because of weather - heavy fog. Original flight from MNL landed in another city and I spent whole night at the PEK airport. Poor information from airline officer, Philippine airlines agent did not give any water or blankets. Only morning offered hotel. Finally flight was delayed almost 24 hours... PEK airport during night is a nightmare...
Date
01.01.2017
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