Reviews Budapest Ferenc Liszt International Airport

Reviews Budapest Ferenc Liszt International Airport

3 from 49 reviews
Customer ratings
Terminal signs & directions
Terminal cleanliness
Airport staff
Queuing times
Food & beverages
Airport Wifi service
Overall rating
3
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Rating
ligu
2.3
- Extra long queue for checking in my luggage
- paid fast track security check took 10 mins
- had to walk and to be waited outside a lot in cold and wind for boarding the plane
Date
08.01.2020
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kainkareswar
4.5
Good airport but the facilities were not so adequate, airport doesn't have a metro connectivity which is minus.
Date
16.08.2019
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Garamvolgyi Gabor
4.3
The immigration staff was really unfriendly, and he was rude with the foreigners specially. Bad thing to see that these type of staff is the first point of contact for the foreigners arriving in our contry.
Date
28.06.2019
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Viktor Furi
2.2
awful, slow and rude staff, security takes forever so does baggage claiming, taxi sharks everywhere and gipsy thiefs. On the other hand no security no visible police. awful.
Date
18.06.2019
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Major Marcell
1.7
The Check-in desks can't handle the number of passengers, huge queues build up which by the entrance doors and causes chaos.
Date
11.06.2019
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ThomasRS
3.2
As expected, staff speeds English, is attentive and friendly.
Security? I?m not so sure about them, they seem to be a bit to relaxed.
Date
28.05.2019
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Slavomira
2.3
By far the worst low-cost terminal I know, looks like cow shed, it is a hall with fence division between gates, 4 seats for whole aircraft, no access for people with disability.
Date
27.05.2019
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ThomasRS
2.5
I wonder why I pay extra money for business class if I don?t get that service at the luggage belt. So whose fault is it, BUD, or LH, or both?
Date
26.05.2019
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Garamvolgyi Gabor
4.2
The checkin line was pretty long and did not really move at BUD until one and a half hour before the boarding, when they opened another stalls for this flight as well.
Date
21.05.2019
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SimCo
4.5
Airport itself is fine. Security check was fast and without any problems. Getting to airport is bad. You have to go by train and bus which can be delayed or metro and buses. It can cause you many problems.
Date
12.05.2019
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Brunnian
2.2
The gate was opened and passengers loaded onto 2 buses which then stood for 45 minutes. When people started getting off the buses the police got involved, telling the airport staff they had to do something- all they could do is tell people to get back on the buses as the plane would be ready soon. Neither passengers nor the police were happy with the airport staff.
What was the 'boarding' process even started when the plane had not arrived?
Date
03.05.2019
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Dodgers
2
Lack of hot/cold water machine. The check-in area is overcrowded, the departure area (at the gates, in Skycourt) is crowded as well. Vienna-Schwechat airport is recommended.
Date
13.04.2019
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Garamvolgyi Gabor
4.5
The queue for taxi was very long around 1 am in the morning because of the many arriving planes, but the stall was operating with one employee.
Date
12.04.2019
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Hannette
2.5
The ground staff is rather rude than helpful.
The security check staff does not speak English.
The airport is dirty and crowded and very unorganized.
Date
01.03.2019
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Bence
1.7
Single line per flight check-in is the single stupidest thing I have ever heard of dear Celebi and Ryanair. Especially, where you have 4 other desks open, nobody checking in for a flight. Should anyone have a problem in the queue, all other 50 people would have to wait (and it always happens) while they could have approached empty desks as well. It does not educate travelers, it does not bring money / incentivise purchasing other programs, its only good to delay the flight and cause extensive frustration for customers. Shame on you both!
Date
18.02.2019
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Roman White
2.2
- Getting by M3 line + bus as usual is not possible due to renovation works. The ticket price for the express bus rose to 900 Ft.
- Worst ever gate I had, owing to Wizzair. Went downstairs, then outside in the cold, then in some empty hangar, then outside again. Waiting and checks each time, exhausting!
Date
29.01.2019
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Alex_Bransby
4.8
Pretty good airport, lots of facilities, shops and restaurants, little hard to get to as the bus requires a separate ticket from the city transport, but it functions well...
Date
09.01.2019
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Csacsillus
4.7
No direct train or metro connection to the operating terminal (T2), only bus 100E and 200E (public transport) + shuttle + taxi. So if there is accident on the only road that goes to the airport, you probably miss your flight.
Date
27.11.2018
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Michal
2.8
Terrible security control and even more horrible getting to the airport due to closure of blue metro line.
Date
18.11.2018
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vitichris
3
The airport terminal can not cope with the volume of traffic. The facilities for low cost airlines are very poor - it would be something I could tolerate if I knew there were plans for upgrade but no signs of that.
Either open Termonal 1 again (beautiful old Art Deco building) or get their act together and sort out the crowding.
Date
10.10.2018
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vitichris
2
The airport simply can not cope with the traffic from low cost airlines. The check in desks are far to short and queues are enormous and snake along the terminal croossing with other queues - a real mess.
The building is modern and clean but allready out of date.
As for facilities for low cost airlines... I expect this is what Heathrow looked after the second world war - a tin shack on the tarmac. If you are young and able you can laugh it off but elderly and less able it is very uncomfortable and long walks, in the winter very tough indeed.
Date
10.10.2018
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ligu
1.7
Only one check-in desk opened, 1.5 hours before departure, huge queues.
Boarding experience is awful, like a sheepfold, no restrooms, no seating.
Date
10.08.2018
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Bause
2.3
Unfriendly security personnel, low quality playground, and unusual waiting area for flight with nearly no seating.
Date
03.08.2018
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jh5
1.7
Bus is terrible, no functioning AC prior security, each 4th ?randomly? selected for explosives with 3 out of 4 machines to check out of service ... A-gates are just ridiculous, the worst gate experience by far ...
Date
30.07.2018
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Istvan Orban
1.8
M3 metro is not running on the weekend due to repairs. 100E is also not the best. Horrible security check, queues for check in and security check mixed, people unsure where to queue, no effort to manage the crowds. Burger King, the most popular eatery is understaffed, 1 counter open out of three. Boarding from a temporary building, no facilities whatsoever, standing for half an hour.
Date
24.06.2018
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Nti
4.2
There are many ways getting to the airport. I prefer the alternative unofficial taxis for their competitive price and speed. I still miss the direct train connection. I always use the Mastercard Lounge which is quite poor in the quality of services. (coffee machine was broken this morning, pastry could be much better). All in all I like Budapest Airport, but there is a lot of room for improvement.
Date
18.06.2018
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Martin Brabec
1.8
Spacewise its a joke. Services terrible. Better go through straight to plane. How come this could win Skytrax awards makes me think twice about quality of the awards.
Date
11.06.2018
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Adam Gill
2.3
Everything closed at 8/8.30 for food. Our flight was until 10pm!! Was not expecting that. Also heating was on full.... In late spring!
Date
19.05.2018
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Peter
2.3
This wonderful airport is still mainly for ripping off tourists. Starting from money exchange booth, with incredible, 20-40% difference between currency buy and sale rates to food areas where a bottle of water will cost you 2 euro (same as in Venice center). Duty free is only 30-100% more expensive than any moderately priced store on the street.

Our gate, B1A had seats for about 15 people, but lots of empty space for standing, this is in 2018.
Date
08.05.2018
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Zoltan
1.8
I do not know, how this aiport can get any awards as the best airport....what can be the others in that region then?

They always are saying records the number of passengers, but the facilities are the same what it was years before! More passengers, but they have exactly the same amount of security gates.

The passport control is awkward! There is not enough gate and custom agent either! At this time was not too bad, but previously I had to queueing exactly one hour! This is unbelivable! Stansted has much more arrival flights in the same time, but in the worst case, I could pass trough passport control less then half an hour.

Getting to the aiport? Not even worth to talk about that...
Date
31.03.2018
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vitichris
3
The airport has aged quickly. It's still nice but very aged. For low cost flights it is a long walk to the plane but bear in mind it can get VERY cold in Hungary!

Check in was very long, security tad slow especially when crowded.

It's an aiport better to arrive than to depart but expect much walking, not bad after a long flight!
Date
27.02.2018
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Vetle
1.8
Arriving was fine, but I can?t understand why they call the shuttlebuss for 100E, instead of something relatable to an airport. And why is this 3 times as expensive as any other bus ride in the city?, but the service is much poorer. Overcrowded, very hot and and uncomfortable. When I was going home, the whole terminal was basicly a que-system for the sequrity, I?m glad I had a lot of time on my hand. And my gate was in a shelter outside the terminalbuilding. It seems like this airport has reached its max a long time a go.
Date
25.02.2018
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Kamil
3.3
The low-cost terminal at BUD is like middle of nowhere in third world. You hardly can imagine that a big tent pitched at the tarmac is seriously and regularly used for thousands and thousands passangers every day...
Date
21.02.2018
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Gabriel Brezoiu
3.2
The security check is very bad organized in order to push you to buy the fast track priority. We had over 500 people in the queee
Date
15.01.2018
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dinabona
3.2
Really not a good airport for spending time in. There has been improvements from the past because of Terminal A, and flights within Europe leave from there. Although all flights end up at terminal A before going to B. There is not so much to do, the BA lounge is okay but great views from the windows! The free wifi is only for one hour...could be better.
Date
09.01.2018
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Le_On
3.3
Reminder for people with drones, you can't go through security with your drone, has to go into checked in luggage.
Date
26.11.2017
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Bradley
2.3
Had to take bus out to plane which isn't unusual, however we sat 20 mins on a full bus still at gate waiting to fill up second bus.
Date
04.11.2017
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Stephen Wright
4.3
Very fast service with Jet2.com and not far to gate. Overall a very good airport to use on arrival as well as departure.
Date
07.10.2017
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ligu
2.8
Very poor restroom experience. Half of the toilets were unusable due to missing and/or not working toilet-paper holders. Toilet seats are loosely fixed.

Security was fast and professional.

Good selection of food bars, but they are extremely overpriced.

Public bus to the airport runs often and keeps the timetable. Road conditions towards the airport is poor, so You can expect similar experiences like turbulence during flight.
Date
06.09.2017
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martymar
1.8
horrible, small, cannot even get to the city with ease, cold staff, not well equipped, it is a mess, a total disaster, not recommending it to anybody neither to depart nor to connect from here........................................................................................................................................................................................................................................................................................................................................................................................................................................................
Date
21.08.2017
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Marc Out
3.3
When you fly with a low cost carrier, don't go to early to the 'gate' because the terminal for low cost carriers is crap
Date
13.02.2017
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Mark Szutor
4.7
Well in this instance I was arriving to Budapest Airport, and while it was a bit crowded after my immediate arrival that was understandable, as to be honest many flight to or from the UK have been delayed today, and even if they could, they haven't been able to help the sheer amount of people arriving from various destinations at the same time.

Other than that, it was my home airport for 20 years, and all of the time it was a pleasant experience to arrive, or depart from here.
Date
31.12.2016
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Slawek68
2.3
Very small airport There is no chairs to sit.No wifi and only one small caffee in the corner.To get ther you must to change subway to bus.
Date
31.12.2016
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Auri
2.5
gate 16 to warsaw is outside of the airport, in a metal hangar, you have to walk outside of teh actual buidling with shops/restaurants/toilets and go to a hangar with no toiltes and no seats (8 seast for the whole line of ppl waiting for each plane)!!! half of that time you queuing oustide in the cold/rain.snow.This is laughable. We didnt get to use the toilets as there were none in there and we thought we were just gping to a regular gate. Security took forever. Some people randomly were let into the queue in front of us 3 of them, not traveling together). Why???they also had baggage and jackets to take off.
Date
14.12.2016
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Muhammed Hamza Arslan
4.7
Very nice cozy little airport with good facilities and processes. Christmas time in transit area was enjoyable.
Date
12.12.2016
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Eszter
2.7
I was a kind of late, so accidentally I ran to the wrong part of the airport. There was not enought signs for me.
However I yould ask other crew members and they could help (luckily).
Date
03.08.2016
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Rahul Waslekar
4
You get amazing ice cream at the airport! Just near the Costa Coffee. One must leave on time to get the airport. Good wifi, friendly staff and lines at security check weren't too long
Date
04.07.2016
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Rahul Waslekar
4.2
The baggage took a really long time to come! And plus the airport is far from the city so I took even longer to get to the place I was staying at
Date
04.07.2016
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Croatia.TheMan
4
One of the nicest airports I've been to that I didn't stay in that country, simply getting to the Airport is a bit hard from where I usually stay which is in Croatia where most of my relatives are, as there is no flight from Dublin-Osijek or Dublin-Belgrade this is particularly tricky but nevertheless the airport itself is still great.
Date
29.06.2016
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